Social Media Monitoring
Managing Facebook Reviews on Zoho Social
For any business to expand and advance, Recommendations or Reviews are essential, as they build significant trust and credibility to a brand. Interacting with your audience through social media reviews is an effective way to make a connection with ...
Twitter Lists
Your Twitter feed shows you tweets from everyone you're following and you tend to miss important updates from some users because you may be following many of them. This is why Twitter introduced Lists, a feature which you can use to manage a ...
Tracking Conversations
To help you get the complete picture of what's happening in the social space, Monitor has these three features : Hashtag pop-up User pop-up Conversation View Hashtag Pop-up While using Zoho Social, you may come across a hashtag that is relevant to ...
Removing and Reordering Columns
Admins and column owners have access to remove columns from all users' views. To remove a column: Go to the Monitor tab. Scroll to the column you want to remove and click the ellipsis (...) button in the upper-right column. Click Delete column. You ...
Managing Messages
Timely responses to messages can be very useful in building a good relationship with your customers. People usually message a business privately when they have questions or complaints, or when they want to partner with that business. Zoho Social ...
Getting Started with Social Media Monitoring
Managing social media is like hosting a dinner party. Picture a room full of people who are driven by the desire to talk, relate, or give an opinion, while having independent conversations. Some of these conversations could be about you, your ...

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