Actions
FAQ - Actions
What is an action? An action is a single ability or a task that the bot performs when you give an instruction as a part of your conversation. For example, you can ask the bot to fetch your appointments for the day or ask it to schedule a meeting to ...
Button Click functions
The custom buttons can be created by defining the "button" card in the Execution function. Button Click functions are used to configure the business logic for those custom buttons when they are clicked. Invocation Point Once the custom button ...
Testing an Action
To ensure that your action doesn't have any functional issues, you may have to test your action before deploying it to production. In addition to that, you can also verify the user experience and ensure that it works as you have configured. To test ...
Action Followups
Action Followups defines what the bot should recommend the user after executing an action, in order to engage the user further in conversation. The bot can display a list of suggestions or ask if it can invoke another action, that might be ...
Action Execution function
The Execution function is the endpoint to an action execution. It defines the fulfillment of an action. This does the actual execution of the action and gives a final success (or failure) message to the user, as a result of the completion of an ...
Context handler function
Context handler function is used to control the conversational flow of an action. You can change the order in which the params are prompted to the users in the runtime. You can also skip some params, do custom validations of the param values and ask ...
Defining Deluge Functions
If the chosen development platform of your skill is Deluge, you will have to define all your actions’ business logic in the pre-defined Deluge functions, hosted in Zoho’s cloud environment. Deluge is the native online scripting language of the ...
Defining Params
Params are the input data received from the user, in order to complete an action. If we consider the execution of an action analogous to filling a form, then the fields in the form shall be considered as params for the action. For example, the ...
Defining Sample Sentences
Defining sample sentences is the key in defining your action, because this is what the user is likely to tell Zia in order to trigger your action. If you have chosen the action intention as "Perform an Operation", then sample sentences must be ...
Defining an Action
Adding a New Action To add a new Action to a Skill, follow the steps as given below. In the Skill's details page, under the ACTIONS tab, click the + ADD ACTION option. The Create New Action page appears. Give a meaningful name for the action. Based ...
Model & Flow of Actions
An Action of a Zia bot is characterized by its Sample sentences, Params and Functions. Params Params are the input data that are required to fulfill or execute an action. If we consider the execution of an action analogous to filling a form, then the ...
What are Actions?
An Action is a single ability or a task that the bot performs when you give an instruction as a part of your conversation. For example, you can ask the bot to fetch your appointments for the day or ask it to schedule a meeting to your calendar. Note ...

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