コミュニティダイジェスト 2023年1月〜12月

コミュニティダイジェスト 2023年1月〜12月

明けましておめでとうございます。本年もよろしくお願いいたします。
Zoho コミュニティチームです。
 
2023年度のフォーラム上での議論やZoho からの製品アップデート情報・イベントなどの情報の中から、注目のトピックを取り上げ、「年間ダイジェスト」としてまとめました。
 
2024年のユーザーイベントのスケジュールについてもこちらでお知らせしますので、以下をご参照ください。
*ディスカッション、アップデート情報の情報は、いずれも公開当時のものです。
 
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[ ディスカッション ]
 
 
 
 
 
 
[ My Zoho Story ] *Zoho の活用により自社ビジネスを成長させてきた軌跡を、さまざまな業界のユーザーに語っていただきました。
 
 
 
 
 
[ Zoho サービスアップデート情報 ] 
 
 
 
 
 
 



[ イベント ]
 
カスタム関数マスター講座
 
インボイス制度対応セミナー
 
ユーザー交流会 東京 / 大阪 / 名古屋
東京は四半期に1度のペースで開催、大阪 / 名古屋は6月と12月に開催しました。
開催報告より事例セッションの内容やイベントの様子をご確認ください。
 
 
 
 
 
  

 
Zoho ワークアウト
ユーザー交流会に加えて、毎月オンラインで課題解決型のワークショップイベントを開催しています。
取り組んだ課題やディスカッション *一部抜粋
- Zoho One に含まれるサービスの運用方法共有
- Zoho サービス同士の連携(CRM × Campaigns / Survey / Desk / Forms など)
- 各サービスの機能活用法(例:CRM のワークフロー、タブと項目、メモの活用など)


📢2024年開催予定のユーザー交流会 (Meetup)📢
2024年は、以下の通り4都市での開催を予定しています。
 
東京:3/8(金)、6月中旬、10月下旬、12月上旬
大阪:6月上旬、11月下旬
名古屋:6月上旬、11月下旬
福岡:8月上旬
*詳細が確定次第、フォーラム上で告知いたします。
 
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ユーザーヒアリングや、イベントでのアンケート回答などへのご協力、大変ありがとうご​​ざいました!
 
ユーザー交流会のプログラムや、カスタム関数マスター講座、インボイス制度対応セミナーの開催などは、ユーザーさんからの声を反映して開催しています。その他の活動についても、少しずつではありますが、いただいたフィードバックを反映できるよう努めてまいります。
 
今後もユーザー同士で気軽につながる場として、当フォーラムを利用ください。ひきつづきよろしくお願いいたします。
 
Zoho コミュニティチーム
 
11月のダイジェストはこちら



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    • 【ZOHO】オンラインフォーラムのご利用について

      こちらでのディスカッション、またそれ以外でも普段より、様々な投稿/コメントで支えていただき、ありがとうございます。 オンラインフォーラムの運営に関しては、まだまだ完璧ではなく、 それゆえに皆さまにご不便をおかけしている部分もあり恐縮ですが、いただいたご意見も参考にしつつ、少しずつ試行を重ねています。その上でにはなりますが、改めてオンラインフォーラムの方針と別投稿にて機能要望に関する対応に関し、共有いたします。 Zoho Japan Community オンラインフォーラムについて ・Zoho製品を利用するユーザー様同士の交流、ノウハウ共有を目的としたオンライン掲示板です。  製品に関するご質問、ご意見につきましては、オンラインフォーラム上で、Zoho側からの回答を保証するものではありません。 ・コミュニティ運営に関わる投稿など、一部ゾーホージャパンからもコメント/投稿を行わせていただくことがあります。 ・製品に関する投稿の、Zoho側からの確実な回答をご希望の場合は、以下の方法をご検討いただけると幸いです。 <製品に関する質問に対し、確実にZoho側からの回答が欲しい場合> ・ご購入前:sales@zoho.jp
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      この度は、Zoho Japan Communityのオンラインフォーラムにご参加いただき、ありがとうございます。 ご利用にあたり、以下案内をご一読願います。フォーラムの使い方に関してはこちらをご確認ください。 1. オンラインフォーラムの利用について  オンラインフォーラムに投稿、リアクションを行うには、ユーザー登録が必要となります。 登録情報に関しては、パスワードを適宜変更するなどして自己責任での管理をお願いします。 ユーザーは、自由にオンラインフォーラムのユーザー登録から退会できます。なお、オンラインフォーラムから退会しても、当該ユーザによる投稿は引き続き掲載することがあります。
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