Zoho Developer Community Monthly Digest - September 2023

Zoho Developer Community Monthly Digest - September 2023



Hello everyone!

As we step into the crisp and colorful month of October, it's time to take a step back to reflect on the fantastic month of September. In this month's issue, we have curated exciting updates, insightful articles, interesting community discussions, and helpful resources to keep you at the forefront of the Zoho Developer Community. Let's dive right in!

One of the major developments in the Developer Community arena is the newly revamped Zoho Developer Community website, where we've consolidated all the resources from the developer community learning series into a centralized hub for your convenient access. Consider bookmarking this site to stay informed about the latest updates in the developer community.

International Programmers' Day

September is special for us tech enthusiasts, as it hosts a significant day that celebrates something near and dear to our hearts - International Programmers' Day!

Zoho Creator Developers' Summit

At Zoho, we celebrated Programmers in style by hosting the Zoho Creator Developers' Meetup in our Chennai HQ. This meetup left a profound impact on all who attended. Developers were treated to a deep dive into the world of low-code development, gaining insights from our Developer Community members and Zoho Creator Champions @Deepa Govind and @Radha R. This celebration empowered developers with both knowledge and valuable connections poised to drive innovation.

Developers' Ask Me Anything

We organized an exclusive AMA session on LinkedIn to commemorate International Programmers' Day, featuring our CEO Sridhar Vembu. He provided detailed and insightful answers to a wide range of questions on all things technology and low-code development. Watch the enlightening conversation here.

Upcoming Events

Here are the exciting events lined up for the community in the coming weeks:
  1. Zobot 101: In this five-part online webinar series that started on August 24, learn all about Zobot – Zoho SalesIQ's AI -powered chatbot builder platform – and explore the ways to leverage its capabilities effectively for your business. For registration and more details, click here.

  2. Zoho Developer Hangout 10: Our Developer Community member, @Anonymous User - CRM Engineer at Vaspian - will delve into error handling in Deluge, debugging and testing on October 17. He will also discuss best practices when using services such as Zoho Catalyst, GCP, AWS, and other serverless functions with an API. To register and know more about this meetup, click here.

  3. Zoho Cliq for Developers 101: Zoho Cliq for Developers 101 is a three-part webinar series starting October 19, curated to provide a comprehensive understanding of Zoho Cliq's Development platform and its various components such as slash commands, bots, widgets, and more. Click here for registration and more details.

  4. Creator Tech Connect Series: Creator's tech connect series would comprise of technical sessions that provide immersive training on the key essentials and technical nuances of building a solution in Zoho Creator. This is a great opportunity for our developer community to stay informed about Creator's new feature releases, product roadmap, best practices to follow while scripting in deluge, new deluge concepts, cloud functions and the most awaited feature "Canvas Builder." Click here for more information. 

    Date: October 12th, 2023

    Topic: Technical Series - Cloud Functions in Zoho Creator

    APAC & ANZ - 11 AM to 12 PM IST - Registration Link

    Americas & EMEA - 9 PM to 10 PM IST - Registration Link

  5. Creator Learning Table Series: This series is designed to provide users with valuable insights and knowledge about Creator's capabilities in various business use cases and applications. This year we've adopted the "12 Months, 12 Industries" concept. Each month, we will focus on a specific industry, illustrating its unique processes with real-time business scenarios and how to make best use of Creator for that industry.

Date: October 5th, 2023

Topic: Learning Table Series For Insurance 

APAC & ANZ - 11 AM to 12 PM IST - Registration Link

Americas & EMEA - 9 PM to 10 PM IST - Registration Link

September Highlights

Besides International Programmers' Day celebrations, September also brought forth other notable events.


Zoho in Sync with Apple's Latest Updates

Zoho is always quick to embrace latest Apple tech in our Mobile apps, making it a breeze for our users to manage their businesses on their devices. Discover our latest and high-quality updates here.

Zoho Developer Hangout - Episode 9

Our community member @Anonymous User, Developer and Zoho Team Lead at AspenTech CRM, shared expert tips on Client Script implementation in Zoho CRM. Client Script is a dynamic feature introduced within Zoho CRM designed to achieve and extend real-time business cases through customization. 

Zobot 101

In the third session of the Zobot 101 series, @Anonymous User, Founder & CEO of Spikra - Zoho's Premium Partner, graciously shared her bot-building journey. She provided valuable insights into the do's and don'ts, shared best practices, some handy hacks, and expertly addressed all questions, aiding the community to kick-start their own Zobot journeys.

Community Discussions

Zoho Developer Forum

  • Discussions about the implementation of Client Scripts are continuing within the Zoho CRM Developer Series: Client Script announcement post. This post serves as a valuable resource for developers who are exploring Client Scripts in Zoho CRM.

  • Wondering how to update date/time field with the current time on page load using Client Script? @Anonymous User and @Anonymous User has got you covered in this post.

  • When @Anonymous User encountered difficulties while attempting to set up a custom function to auto update Deal name on create/edit, our MVP @Hugh Marshall identified the problem and provided assistance in resolving it in this post.

  • Take a look at the suggestions and codes shared by @Anonymous User and @Anonymous User to tackle date format discrepancies in @Anonymous User's Client Script use case. 

  • Want to know how to store data between events using Client Script? Check how @Federico got a solution from @Haiku Technical Support.

Developers ZUG Cliq Channel

Note: These conversations are confined to the Developers ZUG Cliq channel members. If you're keen on becoming a part of this space, please fill in this onboarding form to receive your invitation to join the channel.
  • Learn how to add validation to the user field to restrict record ownership to specific users using Client Script in this conversation.

  • Can you use Zoho as an Identity Provider for third-party websites? Explore the possibility in this discussion.

  • Looking for a way to fetch the actual "true available stock" that accounts for committed stock using the Zoho Inventory API? Go through this discussion to find out how.

Resource Spotlight

  • #Simple yet significant pointers - Check out these posts for simple fixes for some common mistakes that are frequently made while building Zoho CRM extensions.
  • Zoho CRM Developer Updates: 
  • Kaizen: This series aims to benefit developers to gain insights into the various developer tools available in CRM.
    • Kaizen #100: A significant landmark calls for a special Q & A post. This post contains responses from our product experts to the queries posed by the community members.
    • Kaizen #101: This post is the extended version of the previous Kaizen post and contains answers to the questions on Assignment Rules and Widgets. 
    • Kaizen #102: To accommodate the myriad of queries, this post is also dedicated to the responses for all the remaining questions posed by the community members.
    • Kaizen #103: This post explores Bulk Write API in detail, and how to implement it using Zoho CRM PHP SDK.
    • Kaizen #104: As a continuation of the previous Kaizen post, this post guides you to create a bulk write job, fetch the job status, and download the results.
    • Kaizen #105: This post discusses Functions, Integration Tasks and API Credits.

Community Spotlight

ZDH Speakers

The contributions of our ZDH presenters have been instrumental in the success of the this segment. We extend our heartfelt appreciation for their efforts.


As a continuation of featuring a ZDH presenter each month, this time, we would like to introduce our second ZDH presenter, Jesus Sosa. Explore this post to discover the knowledge and insights he shared with the community. 

Cliq Contributors

The Developers ZUG Cliq channel has consistently served as the primary hub for community members seeking technical assistance and engaging in savvy discussions. Here are our top contributors who have gone the extra mile to support and assist the Zoho Developer Community:



We want to express our sincere appreciation to all our community contributors. Your commitment, expertise, and the time you invest are invaluable to the community. 


For those who are new to the Zoho Developer Community, check out this post to get started. 

We appreciate you dedicating your time to peruse this month's digest. Make sure to follow the digest each month for the most recent insights and conversations. Stay connected and participate in the forums to be featured in the upcoming month's digest. Wishing you a fantastic month ahead!


Happy coding!

SEE ALSO


      • Recent Topics

      • Introducing swipe actions in the Zoho CRM Android app

        Hello everyone, How much time do you spend each day on your list view? Probably quite a lot. Since it's such an important part of your work, wouldn't it be easier if you could take action directly from your list view instead of opening each record one

      • Content Security Policy

        Is there a place in ZOHO CRM to add a Content Security Policy to allow for a call to a google.com map, from inside our current app? Or, how do I resolve the issue below?? jquery.js:1 Refused to load the script 'https://maps.google.com/maps/api/js?v=3.41&libraries=places&sensor=true&key=AIzaSyAyQzKeKSbLci4LwZhn9oXvtCkbUo1Ae4g&callback=map_loader'

      • Option to select location?

        As a business coach, I meet with clients at various public locations. I have two or three pre-determined locations that I meet at. I would like the client to choose the location when booking an appointment. Is there a way to do that with a single service, or is the best way to accomplish this by creating one service for each location offered?

      • Unified WhatsApp Number Management in Zoho Desk and SalesIQ

        Dear Zoho Desk Support Team, We are currently utilizing both Zoho Desk and Zoho SalesIQ for our customer support operations. While both platforms offer WhatsApp integration, we are facing challenges due to the requirement of separate WhatsApp numbers

      • Provide a standard structure to your content using article templates

        Hello everyone, When multiple writers work on different documents, maintaining a standard structure can be challenging as each of the writer follows a different writing style. However, when the structure, tone, and format of every document is different,

      • How to update custom multi-user field in Zoho Projects?

        I'm trying to update custom multi-user fields in Zoho Projects via a Deluge function in CRM. The code I have so far is below. It works for updating standard project fields and single-line custom fields, but it does not work to update multi-user fields.

      • Accessibility Spotlight Series - 1

        Every user interacts with products differently, what feels intuitive to one may be challenging for another. Addressing this, accessibility is built into Zoho Project's design philosophy. This helps users navigate and perform actions with ease irrespective

      • Projects Tasks Not Showing Dependencies

        I'm clicking on tasks and the popup to add dependencies isn't showing. I can't disconnect the nodes either. For some reason when I slide a task backwards it says it cannot go before a predecessor, even though there is not predecessor. Double clicking

      • Deprecation of C4 endpoint URLs

        Note: This post is only for users who are still using the C4 endpoints. Hello everyone, At Zoho Creator, we're committed to continuously enhancing the security, performance, and capabilities of our platform. As part of this ongoing effort, we'll be deprecating

      • Introducing AWS authentication for connections in Deluge

        Hello everyone, We're incredibly excited to announce the all-new AWS authentication for connections in Deluge! This highly anticipated feature simplifies connecting to Amazon Web Services, opening up a world of possibilities and allowing you to seamlessly

      • Timeline Tracking Support for records updates via module import and bulk write api

        Note: This update is currently available in Early Access and will soon be rolled out across all data centers (DCs) and for all editions of Zoho CRM. The update will be available to all users within your organization, regardless of their profiles or roles.

      • Customize User Invites with Invitation Templates

        Invitation Templates help streamline the invitation process by allowing users to create customized email formats instead of sending a one-size-fits-all email. Different invitation templates can be created for portal users and client users to align with

      • ListObjects is recognized by VBA

        Sub addNewRow() Dim ws As Worksheet ' Set your worksheet name Set ws = ThisWorkbook.Sheets("Invoice") ' Set your table name (change "Table1" to your actual table name) ws.ListObjects("InvItems").ListRows.Add End Sub I am getting Unknown function: Li

      • KPI Widget dashboard select periods

        I have a problem with selecting periods as a user filter. In the beste scenario I would like to have to have a period filter like Google Analytics has of Datastudio (see attachment). In the KPI widget I "Group by "inquiry_date" on week&Year". It selects

      • Need a way to secure Prefill URLs in Zoho Forms (hide or encrypt prefilled values)

        Hi everyone, I often use Zoho Forms with prefilled URLs to simplify the user experience — for example: https://forms.zohopublic.com/.../form?Name=David&Amount=300 However, the problem is that all prefilled values are visible and editable in the link.

      • Can’t send emails from Zoho CRM after adding a new user — verification codes not received

        Hi everyone, We recently added a new user to our Zoho CRM account and purchased an additional license. Since then, we haven’t been able to send any emails from Zoho CRM. Our Zoho Mail accounts are working perfectly, we can send and receive emails directly

      • CRM for email in Outlook: how to ignore addresses?

        We’re using the "Zoho CRM for email" add-in for Outlook. When opening an email, the add-in displays all email addresses from the message and allows me to add them to the CRM or shows if they’re already contacts. However, sometimes people listed in To

      • Scheduling Calls in CommandCenter / Blueprints

        I would love it if you could add a function to schedule a call in the lead's record for a future date. I know you can add a Task by going to Instant Actions > Task and completing the form: These tasks go into the lead's record under Open Actions. But

      • Workflow Creation with Zia gets stuck

        It gets stuck here:

      • Quickly send emails and sync conversations with custom email addresses in CRM

        Editions: All editions DCs: All DCs Release plan: This enhancement has been released for customers in all DCs except IN and US. We will be enabling it for IN and US DC customers soon. [Update on 22 May 2024] This enhancement has been released for all

      • Zoho製品と生成AIツールの活用について

        いつもありがとうございます。 弊社では、Zoho Oneを契約し、CRMを軸として、見込み客の管理から商談、その後の受注や請求の管理、サポート業務（Desk）、業務データのレポーティング（Analytics）などを行っております。 Zohoサービス自体には、Ziaというツールが搭載されているかと存じますが、それ以外の外部の生成AIツールと連携した活用などもできるのでしょうか？具体的には、CopilotなどがZohoに登録されているデータや情報を見て、対話型で必要なデータを提示してくれたり、商談や蓄積されたメモなどを分析してユーザが知見を得られるような活用ができないか、と考えております。

      • Work with Contacts who use multiple Emails / Manage obsolete Email addresses without loosing Emails in Context

        Hello List Work with Contacts who use multiple Emails Only after 1 week in using Zoho CRM productively we have contacts which randomly use 2 different email addresses. From the concept I've understood that Zoho CRM offers two email fields which are recognized

      • New Field in CRM Product Module Not Visible in Zoho Creator for Mapping

        I created a new single-line field in the Products module in Zoho CRM. Zoho CRM and Zoho Creator are integrated, but the newly created field in CRM is not visible in Zoho Creator when I try to map fields.

      • Send WhatsApp voice messages from Bigin

        Greetings, I hope all of you are doing well. We're happy to announce this enhancement we've made to Bigin. Bigin's WhatsApp integration now supports audio messages, so you can record and send voice messages. This makes it easier to handle customer questions

      • Microsoft Teams now available as an online meeting provider

        Hello everyone, We're pleased to announce that Zoho CRM now supports Microsoft Teams as an online meeting provider—alongside the other providers already available. Admins can enable Microsoft Teams directly from the Preferences tab under the Meetings

      • I want to subscribe 1 professional user but the email only 250 per day?

        When I subscribe 1 professional user, I am only able to send 250 email per day? So less? Or is it typo, 2500 rather than 250? Any sale agent or friends can clear my doubt? Thank You

      • How to add a % Growth column for year-over-year comparison (2024 vs 2025)

        Hello, I am trying to build a monthly revenue comparison between 2024 and 2025 in Zoho CRM Analytics. My current setup is: Module: Deals (Affaires) Filter: Stage = Closed Won Date field: Closing Date Grouping: By Month Metrics: Sum of Amount for 2024,

      • How do you map a user picklist field to another user picklist field.

        In Zoho Projects, I'm trying to map a custom field (user picklist) in Task Details to a field (user picklist) in the Project Details. How do you get the two to map to each other? This is what I currently have that works for my other fields but doesn't

      • Explore Competitive 3D Scanner Prices at Protomont Technologies

        The genesis of Protomont Technologies emerged from the collaborative efforts of the founders in 2019, both the founders shoulder an enormous experience in the world of 3D Printing. Protomont Technology aims to craft your vision with creativity, empowering

      • New and improved API resources for Zoho Sign Developers

        Hello, Developers community! We know that for you, an API's real value depends on how quickly, easily, and reliably you can integrate the it with your application. That's why we're excited to talk about the recent improvements to our developer resources,

      • stock

        bom/bse : stock details or price =STOCK(C14;"price") not showing issue is #N/A! kindly resolve this problem

      • Project Approval Process Workflow

        Issue: When a new Project is created, there is lack of process/workflow that provides their manager a process to approve or review. Suggestion/Idea: Similar to “Workflow”, we need “Workflow” ability at Project level, where based on the criteria of the

      • Marketing Tip #5: Improve store speed with optimized images

        Slow-loading websites can turn visitors away. One of the biggest culprits? Large, uncompressed images. By optimizing your images, your store loads faster and creates a smoother shopping experience leading to higher sales. It also indirectly improves SEO.

      • Why can I not choose Unearned Revenue as an account on items?

        Hello, I do not understand why we don't have the ability to code an item to unearned revenue. It is not an uncommon situation to have in business. I understand that there is the Retainer invoice as an option, however that doesn't really work for us. Our

      • Form Submission Emails

        Is there a current delay with submission emails being sent? We've had 10-20 forms completed today but only a handful of emails.

      • Rules not working properly

        I created a rule to display certain fields on certain states. But it seems to be not working. It hides the fields even when I selected California, (which is a state that should show the fields when selected)

      • Notebook font size issue

        If I copy something from somewhere and paste it in my notebook, the font size becomes smaller.

      • Sign in process is beyond stupid. I'd rather plug my phone into USB and copy files than sign in to this POS.

        792 clicks and fields to fill in just to get into a 3rd rate app is too stupid for me.

      • Ampersand in URL parameter // EncodeURL does not work

        Hi Zoho, I have a url link with a parameter. The parameter is including ampersand in some cases (Can be "H&M" or "P&I") When trying to use %26 instead of "&"  (the result I get using EncodeURL()) I get H%26M instead of H&M in the parameter field. How can I solve this? Thanks! Ravid

      • how can we create in zoho crm a new contact when the looup does not find a similar existing one

        In forms/integrations/zoho crm / ne w record tab, contact name is to be mapped with my form contact name. When I go in biew edit/lookup configuration, I don t get the options (help dedicated page simply repeat the same info you get in the app) and does

      • Next Page