repeated spam listings
Hi We are having issues with spam lists despite having done all the corrective actions suggested. We have successfully mailed from this data for 3 yrs now and recently despite doing nothing different and we maintain very high standards we are being listed. We urgently need help on this matter. Paul
Create a new user in my organisation : the user has already created an account witch is not related to my organisation
A user of my company has created an account in zoho campaigns which is not related to our organisation. She doesn't use this account and would like to cancel it (we don't find how to do it). It"s a problem because if I want to create an account for her in my organisation, I have a message that tells me that her email is already related to another organisation. Can you help me ? Thanks
Special Charater such as < and > cannot be input in Campaign subject field
I cannot input < and > in the Campaign e-mail template. Is there any workaround for this ? I though I could use normal HTML escapement such as < or = etc, but also & cannot be input. I need work around as soon as possible.
Remove single contact from list
Hey guys, I'm trying to delete single contacts from a mailing list, as I don't want to mail them this time and I don't have a criteria to exclude them by selection... How does that work? Thx for your help and BR, Sabine
Adding Subset of Contacts in Zoho Campaign from Zoho CRM Campaign
I have started to build a growing list of Contacts in Zoho CRM and already added and segmented them to Zoho CRM Campaign(s) eg. "Store Walk In", "Food Court Walk In", etc. There are different sections of our location where we can get their contact information. I want to create email campaigns and send emails in Zoho Campaigns using the Contacts from Zoho CRM. I was able to sync them. However, I am not able to specify any granularity on the Zoho CRM Campaign level. The sync imported all the contacts
Problem with zoho campaigns Sync
Hello I am trying to sync my Zoho Campaigns account with my Zoho CRM, but I get the following error: This CRM account is already used in some other org I Need configure Sync Contacts from Zoho Services but I received this error. Thanks
Sync Issue
I have a one user account, and while I have followed the steps to sync Campaigns with my CRM, and vs it is not working. I am getting an error message: You cannot configure this account with Campaigns. A user has already configured the account from your org. Please contact the org administrator to access privileges. Additionally, Campaign results are not syncing in the contact record in my CRM.
Campaigns still under review after 10 days
Why are my campaigns not being approved.I sent two campaigns last week and another this week but they are still under review.This problem is becoming a pain as these emails are missing their schedule which is interfering with my email flow.How long should the review take?
My campaign is not reviewd
Hi I sent a campaign for review to your team 1 hour back still it has not been approved. Please look into the matter approve asap. I have to send this campaign today any how. Thanks & Regards, Pooja
Troubles?
I have sent a campaign succesfully this morning. Apparently, in the campaign viewer, suddenly all returned to the situation as was yesterday... No analytics, open rates,... I have tried to log out and back in, looked on different devices... Nothing helped. Has something gone wrong?
Trying to See Job Titles for my leads in Campaign
Hi- I am trying to customize my Campaign page to see the job title, City, State, Phone Number and Company when I pull up the list of leads tied to a particular campaign. Please Help. Thank you!
Images not showing in Campaigns when emailed
To whom it may concern: I have recently emailed a campaign and have tested it on my computer and a colleagues and the pictures appear on mine but only appear with an 'x' in the top left corner of my colleagues. Is there a way to adjust the pictures so that they are sure to show up on our customers computer as I am not sure if they can see them? Thank you, Dom
Notification email send to other people in the group
Hi Support, Is there a way to receive notification emails such as 'Campaign "X" has been successfully Sent - Zoho Campaigns' by other members in the group? I am the only one receiving these campaigns notification email because I have setup the campaign, but can other members receive this as well? Kind regards, Nga-Hong
Test e-mail is not the same
When I review the e-mail everything looks good but when I send it the e-mail has new text that appeard like a differnt language. How can I fix this? Jeff
Divisa
Hi. I pu a opportunity to a organization. On the desk I see the Divisa correct in €. But if I search the Oportunity onmy Smartphone, Android, the opportunity apiers in $. I serched the configuration options, but I could not find. Ther is no way to download the PDF to my smartphone. Im free user, does this anything to see?
Is it possible to sync secondary emails from a lead in the CRM to zoho campaigns?
Is it possible to sync secondary emails from a lead in the CRM to zoho campaigns? If so how?
Zoom/Dimensions
Hi, After pasting content my email template within the editing box got magnified or somehow it zoomed in and now I cannot zoom out to the original dimensions. How can I do this? Thanks.
How to collaborate between users in the same organization?
Hello, I added 2 users to our Organization on Zoho Campaign, but none of them sees the past campaigns and/or reports. What steps should I do to enable collaboration between team members? Regards,
first name is getting appended bydefault with subject line of email
I have zoho account id 61970315 with registered email ID kirsten@az-property-solutions.com Right now, I am creating html only based template and in body part i have put merged tagged of contact based first name but when i am trying to send test mail first name is getting appended with the subject also that should only happen with body part
Inactive Users will not import from CRM to Campaign
Hello, I tried to import all my leads from CRM which total around 1200, however, the only 650 are importing. I believe it is related in active/inactive leads but I am unaware how to change all my leads status to active so I can import them all. Does anyone have experience with this? (Free version) Thanks, Dom
Problem time to review a campaign
Hello, I am trying to send a campaign but is still for review for a long, long time. This is to be used in a daily basis, i cannot wait for so long to the campaigns be reviewed... Any solution for this? thanks.
[Zoho Campaign] Cannot add new users
Hi, Please remove following users' Zoho Campaign accounts so I can add them into my organization's Campaign account as new users. It currently said This email address has been already used in some other organization. So you cannot add/invite this user: - tran.nguyen@lhh.com.vn - trang.do@lhh.com.vn Thanks,
Sync between Potentials in ZOHO CRM and ZOHO Campaigns (to send a survey)
I want to send an e-mail inviting customers to take a survey. The e-mail should be sent to everyone from a specific survey who has purchased from us recently. The sync is set to retrieve all contacts for potentials in a specific territory, where the potential status is Won. Initially I had entered an 'modified after...date' criteria too, but removed this to get to basics. No data is transferred. I've checked that all the potentials have a contact. I've checked that the territory is listed correctly.
Email Verification - Not Delivered
Sender Address email verifications are not being delivered. We have set up and verified our domain but when I try to set up our sender addresses, the email allowing us to verify is not delivered. This is a timely issue. Thank you.
DKIM settings (which is the subdomain to use?)
Can anyone explain where to find the DKIM settings? I'm using digitalocean as my hosting provider, but I can't find the DKIM subdomain and txt value to use for the entry.
use external image in email campaign
Hello, I want to use an external image (image loaded from an external server) in my email campaign, but Zoho campaigns converts it automatically to a image hosted on Zoho. The html code that I entered in the email: <p>Hi $[FNAME]$,</p> <img src="http://imr.onetosmile.com/SandFootprint_600/$[FNAME]$"> But Zoho converted it to the following when it sent it to my test group: <img src="http://campaign-image.com/zohocampaigns/1_zc_v2_166756000000021162"> I need the link to the image to be hosted on the
None of My Users Can Access the Form Since I Paid Zoho
Hello: For weeks my news team and I have been unable to access Zoho or reach your company by telephone. We paid for the server but that has been with little success. Why can't we get Zoho support?? Orrett
Contacts with working email addresses appearing in bounce list?
Hi, I am struggling to figure out why many of my contacts (for which I know I have working email addresses) are ending up in my 'Bounced Contacts' list in campaigns? How do you remove contacts from this 'Bounced Contacts' list and add them back into the 'Active Contacts' list? I am losing out on sending over 100 emails to contacts for which I know I have working email addresses!! (I know they are working, as I am able to send personal emails to these addresses from my gmail account) Please advise?
I ´m not able to import new contacts to one of my lists
Hello, I´ve 39.85% (797 of 2000 Contactos), Instead I ´m not able to import new contacts to one of my lists... Could you help me? Thnks
Unable to find "Chain Campaign" option
Hello, I want to send an email campaign to those who have not opened the email on the first round. I found that this could be done with the option "Chain Campaign", so I tried to follow the instructions on https://www.zoho.com/campaigns/help/other-campaign-activities.html#Chain_Campaign but the button doesn't seem to appear on my Zoho. Attached an image of how the screen appears on my Zoho. How can I activate "Chain Campaign" for my account? Thank you! Tania
Email Templates cannot be re-edited properly -- Loading forever
After I copy and paste my html email template into Zoho Campaigns it creates fine, and in the preview looks fine, but then I can't go back and edit it -- because it LOADS forever. Any suggestions? Neil EDIT: It says LOADING ... forever. I've tried in Firefox and Safari.
Zoho Crm Leads Contacts to Zoho Campaigns List
How do I sync zoho leads with a list in Zoho Campaigns
Is there a fees for Zoho Campaign ?
Hi Is zoho campaign charged separately or is it available only for a specific version Free/ Standard/ Professional or Enterprise?
Multiple Issues w/ LinkedIn Handle and Contact Photographs
After integrating my Zoho CRM account with my Zoho Campaigns, I found a number of issues with "LinkedIn" fields. I am hoping that it is an oversight or configurable option on my party, and not just broken. Any assistance, advice, recommendations would be greatly appreciated. LinkedIn URL Overview LinkedIn as three types of URLs for people: Standard - /in/linkedin_handle Generic - /profile/view?id=[###############################] Public /pub/(?)At any rate, the public ones will redirect to the standard
Can Mass email through Zoho block my servers?
Hi Can mass emailling through zoho can potentially lead to blacklisting of my server and blocking our emails. if the answer is yes , does ZOho support integration of third party mass mail tools such as mail chimp, constant contact etc.
How do campaign credits work?
How do Zoho Campaign credits work i.e. is it one credit per send?
I´ve 1825 contacts and suddenly I can´t introuce more in my contact list, what can I do?
I can´t undestand why suddenly I can´t integrate more contacts in our company list, somebody could help me?
Formatting Emails
When I put an email campaign together it looks fine in zoho campaigns. But when I send myself a test email it comes out looking scrunched together. I have looked at the emails through zoho mail, gmail, and on my phone; they all come out the same. What is happening?
Please delete this Zoho Campaigns account
so I can add her to my account. sderosas@offsitevision.com 61035872
Zoho campaign image + text word wrap
When using the text+image I get a white bar to the right that blocks some of the text. How can I change this? It does not happen when I make the image flush right, but if the image is flush left the text gets cut off with what looks like a white box.
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