Insert a pic
Hello, I try to insert some pics in an email to do a campaign. It works previously, but it doesn't till a few weeks. When I try to insert a file, I receive a red message "Problem in inserting file". Thanks for your help to solve my problem. Christine
Cannot add user to organization
I accidentally deleted a user who had not yet accepted their invitation. Upon trying to reinvite I get this error message: "This email address has been already used in some other organization. So you cannot add/invite this user." How should I resolve this? Thanks
change design
Can I change the button of send mail ?? TEXT: This email was sent by _________________________ to _____________________ Not interested? Unsubscribe | Update profile | Interested Subscribe | Impressed? Tell-A-Friend
Log campaign activity against a Contact or Lead Record
I simply want to be able to look at a record in Contacts or a record in Leads and see if and when they were sent an email from a specific campaign through Zoho Campaigns. I've set up the syncs and was amazed to learn that nothing gets logged! In setting up the syncs, I see no options to include a campaign title and date (which I would think would be a inherently included). I would also anticipate that there would be other cursory response data - did they open? did they click? I would then think
Serious problem with Campaigns to CRM sync
After syncing 2 email campaigns (three separate lists) from Campaigns with CRM, suddenly my original email lists have exploded in size! I've deactivated my syncs and need someone to tell me why this is happening. Per my previous email, all I really wanted was for a notation that an email campaign was sent against a particular record to show up on that record. I read the instructions to the letter and now it looks like I'm going to have to spend hours dissecting the lists because I assume if I delete
Email doesn't show my name when delivered, shows my assistant's name
My email campaign shows my assistant's name in the "from" field when people receive it. How can I make it show my name so they know it is from me?
Zoho Campaigns delivering issues
When I send out a campaign with my email address it gets stuck in my spam folder. I sent the email to a spam checker and it got over a 9/10 score. I checked if zcsend.net is blacklisted and it seems to be blacklisted here: http://multirbl.valli.org/lookup/zcsend.net.html and http://mail-blacklist-checker.online-domain-tools.com That might be causing the issues. David
When emails are configured for HTML and Text, are both sent?
I have created all my emails to have both the HTML version and the text version. When I send a test of the email to myself I get both versions. Will people in my contacts list also receive both versions? While I want contacts who don't want HTML email to be able to get a text email, I don't want the majority who I presume want HTML emails to get both. That would be a bit spammy. How do I handle this? Thank you.
Calendar-Based Autoresponder - Is order of emails important?
I have a calendar-based autoresponder with 6 emails. I added the last two after the first four, but chronologically they are to be sent as emails 3 and 4 (out of the 6). When I look at the autoresponder, it lists the emails in the order that I inputted them and not the chronological order in which I've asked them to be sent. Does this matter? Will the last two emails send at the right time even though they appear after 2 emails that are scheduled to be sent later? And a related question is:
ZOHO Campaign - Can our newsletter subscription list stay separate when we integrate with ZOHO CRM?
We have 4,000 email newsletter subscribers to our industry news daily newsletter. It is very popular. About 500 of these subscribers are in our ZOHO CRM. When we synch ZOHO Campaign and ZOHO CRM we only want to update the 500 records in ZOHO CRM with the click through traffic. We do not want to add the other 3,500 to ZOHO CRM as new records since we don't sell to them or have complete records. My questions are: 1.) Will ZOHO Campaigns update the 500 ZOHO CRM records without creating thousands
Delete contacts only with assigned field
Hi. When uploading our contacts to Zoho Campaigns I used the Account Name field to tag the different members of our sales team by their initials. I would like to delete all the contacts across multiple lists which are assigned against one member of the team. There are over 1,000 contacts assigned to him. How is this done? Thanks
Can't add more than one image in a row...
I am trying to use my own graphics for social media as we want more than FB, Twitter and Linkedin but it only allows me to put two images into one row and they are spaced so far apart. What am I doing wrong?
Auto create an activity for a lead when a campaign is sent out to that lead?
I would like the sales guys who own the leads to get an activity (to follow up with their lead) against that lead after a campaign is launched to that lead (using Zoho campaigns.) I tried looking under campaigns, workflows and CRM leads. Couldn't figure it out. Any ideas how to automate this? Thanks
feedback Send button not working AGAIN
it seems impossible to have the feedback working again. Please fix this
Sign Up form button error
I"m using the embed code for the sign up form on my website. However, the Sign Up button itself is not working. It seems to be a Javascript error (why is the button Javascript??). Is there a URL code I can embed for the sign-up button instead of the Javascript? Other solution??
Summary Report of Multiple Campaigns
We currently run weekly campaigns (e-mail blasts) by sales rep. I'd like to build a summary report of these campaigns to compare statistics from: Same sales rep - multiple campaigns Same campaign message - multiple sales repReport basic info: Name of campaign Sales Rep Number sent Number opened Number clicked-through BouncesIs there a way to build this? Does Campaigns have a reporting tool that would allow this type of report? Thanks, Chuck
How to edit templates?
I have created a custom template, saved to my library. I am now creating a new campaign selecting that template and I need to edit the template so I select to do so. None of the drop and drag options and edit buttons are allowing me to edit this custom template?
Add template to library from existing email campaign
Hi, I would like to use an email campaign that I have already run as a template in my library. Is this possible? Many thanks, Gillian
Sign-Up form missing
Hi - I'm trying to create a new sign-up form (as opposed to the theme - I've done that successfully). I've researched Zoho help as well as these forums, and I've found consistent instructions: https://www.zoho.com/campaigns/help/contacts/sign-up-form.html#Edit_Form_Fields HOWEVER, I do not have the Sign Up form option in the More Options drop-down, or anywhere else. See the screen shot attached. Please advise!
Merge 2 users contact list
Our company has 2 users in ZOHO Campaigns, but I can't see his contact lists or sent campaigns. I would like to see the campaigns my employees are sending out. How can I do this?
Sharing Zoho Campaigns with ZOHO CRM user
Hi! We are a team of 9 people that we use ZOHO CRM. Now we want to integrate ZOHO Campaigns. The problem is that when each off us sign in to Zoho Campains, we can not see the data that other member uploaded. How cam we integrate Zoho CRM with ZOHO Campaigns with the 9 CRM users at the same time? Also, How Can I delete a Zoho Campaign user? thanks Agustina
Where can I find a total number of contacts across our organization?
I'm trying to track our monthly growth in contacts. When I go to total count, at the bottom of the contacts tab, the number it gives me is different than the number of contacts our sales rep has. How do I get a monthly number of total contacts across the organization? Thank you, Geo
Email Action Autoresponder - Click Specific Link not available
I need help in creating an email action autoresponder that allows me to send an email when a subscriber clicks on a specific link in an email in a different autoresponder to indicate specific interests. Currently, I get the message: "You cannot create a specific click based Autoresponder for unsent campaigns/Autoresponders". I have not activated the first Autoresponder which will send out the interests email. However, from the error message it sounds like I not only have to activate it but to
sharing links on Facebook is very very poor and dose not show any previews of link.
sharing links on facebook is very poor, when i share a link, the preview does not work, or anything else for that matter. Have you tested sharing links on Facebook at all?
How to Reset Redirection Page after Form Submission?
Hi. I created an information request form and it is set to redirect the user back to my site's home page after they they submit their info. I would like to change that so that they are redirected to a special thank you page on my site. How do I do that? (It does not appear to be an option in Settings > Sign Up Form Theme > Edit) Thank you.
image+text feature is not working like it used to?
when you select the image+text button, why does the text not wrap around the image like it used to??????
Zoho Campaign Autoresponder on list sign-up
I want to immediately send a Zoho Campaign to any new lead who signs up on our website. I am using Ninja Forms to send the lead information into Zoho CRM on submit. I want to establish an Autoresponder in Campaigns that sends a specific Zoho Campaign to the lead immediately on sign up. Is this not possible since Campaigns requires a manual sync?
Remove Zoho logo from email campaigns
I have a paid subscription and the Zoho logo still appears in the footer. Will you please remove? Also, I've imported my own html for a campaign and although my width is set to 600 px, and it states that your footer is also 600 px, your footer appears much smaller. Please let me know how I can edit the size dimensions of the footer. Another question: although my email has been verified, in the From: field of a test email, there is my name and email address, but then a long chain for the zoho email
Link Click Map Numbers
Hello, I have a suggestion for the indicators of clicks on the "Link Click Map". Recently I sent a campaign with image, text, and both have the same link (I want to know if my contacts are more sensible to click in the image or read the text and click on the text). I had a response of 1.4% on clicks, but when I see the Link Click Map show me in the indicatos that all links are "<1%" Do you believe that calculus must be made on the basis of the division's total clicks and not the total of contacts
Create segments by behavior of the contacts (Opened, clicked or sent campaigns)
Hello, I want to send a campaign to contacts that opened, clicked or received a specific campaign or some campaings. How can i do that? I'm trying to migrate from Mailchimp to Zoho Campaigns, but i don't find this option. Thank you
More than 5 sync actives
Hello, Is there anyway to have more than 5 sync actives per day? We already pay for more contacts, but is not very helpufl when you cannot have more than 5 sync, I need to delate some of the sync and that is not working for me because are under different criteria and after I cannot make a decent follow up in my campaigns. Thanks very much for your help. Karol Gonzalez
Second Email in Autoresponder Failed to Send
Hi, I have an autoresponder active with 3 approved messages. I also have configured Campaigns to request a subscription confirmation. I just entered a test subscription. I successfully received the email confirmation request (which I confirmed) and then successfully received the first email, which was scheduled to send immediately after one joins the list. However, I have two additional emails in this autoresponder (both have had their messages approved). The second is scheduled to send 1 hour
Unwanted space in email campaign
I am trying to send an email campaign. When I view preview the spacing is fine. When I send a test there is odd spacing only at the top of the email. How can I eliminate unwanted space?
unable sync creator and campaigns
Zoho Campaigns wont sync with my creator anymore since I changed my email address, is there a way to dis-associate and then re-associate the accounts? Currently Campaigns automatically tries to connect to creator using the old login email address.
Zoho Campaign messages blocked as spam
Hello Zoho: I've used Zoho free version of Campaigns for a few days and find that I cannot use it because the sent email messages appear to be going through a black-listed server. This results in all messages being removed by my ISP. Please see the spam report (from message header) below, the first line adds 7.0 to the spam score. Can you fix this? Other than this problem, Campaigns seem to work fine. joab70@zoho.com. X-Spam-Report: * 7.0 XM_URI_RBL URI blacklisted in uri.bl.xmission.com
Columns disappear after editing anything in cloned campaign
After I edit a campaign that's been previously cloned I loose all content that's in my columns. It could be a simple as changing one letter in heading will loose all columns.
Sync CRM to Campaign - not starting
Hello Zoho, I created a new sync called "All Leads" so that all open Leads from Zoho CRM would be sync'd to Zoho Campaigns. I have paid accounts in both. I set up the sync yesterday, clicked "initiate" and the import details said it would start in about 4 hours. So I checked this afternoon and nothing had been sync'd. I deleted the sync and started again. I initiated it and go the following message when I checked import details: All Leads is Not Started ; will be started on 18 Dec 2014,
How can I disable or change the automatic e-mail "update your profile"?
Dear Boudewijn Zweerts You can update your profile by clicking the below link. If the above link is not working, copy and paste the below link in your browser. http://zc1.maillist-manage.com/up.zc?od=11287eca3f0e3d&c=1693fc7d18f7b55&cId=1693fc7d179e3e3&key=1186b84d03172aa I do not want this e-mail with profile update to be sent. Please tell me what to do. kind regards, Boudewijn
Campaign Reports - Find all contacts who have opened X emails
Hi, Is it possible to create a report inside campaigns where I can select for example: All contacts who have opened more than 3 email campaigns? The only report options I see at the moment are related to individual campaigns. TIA, Ryan
How to set up the SPF and DKIM records in wordpress.com?
Hi there, My domain is held with wordpress.com, can you give me an instruction on setting up the SPF and DKIM records ? Thanks! Kevin
Next Page