Redefining form design

This year, we put a strong focus on form customization. We unveiled the New Theme Builder to elevate how you design forms. With an intuitive interface and a plethora of customization options, you can create forms that truly embody your brand's unique identity.

We also extended these enhancements to specific fields by giving Choice Fields a makeover that allows for more personalized styles and colours. Whether you want vibrant highlights or subtle aesthetics, these updates empower you to fine-tune every detail.

And, let's not forget adding video in Card Forms—a game-changer for delivering engaging messages right from your form's welcome page. Whether instructional or promotional, your forms can now speak volumes.

Enabling efficient data handling

Working toward a more seamless data flow was the highlight of 2024. The ability to Prefill Subforms from Zoho CRM simplifies data entry and ensures accuracy. Building on this, Dynamic Prefill via Webhooks, allows form fields to be automatically prefilled with data from external sources. Together, these updates make your processes faster and smarter.

We've also launched Advanced Approvals, streamlining workflows with multi-level approval processes, and the Kanban View of Reports, which categorizes entries based on choice fields, offering an intuitive method to analyze trends and patterns. Together, these updates create a more dynamic, efficient data management experience.

Refining form security and access

We have also refined form access with geographic data. Geolocation Enhancements brought the ability to restrict submissions based on specific regions, improving both security and relevance. Coupled with updates in OTP Verification, these features cemented Zoho Forms as a secure, versatile tool for complex workflows.

Elevating communication and engagement

Communication became more impactful with the release of the Advanced Email Editor, which lets you design visually appealing email templates aligned with your brand to ensure every notification leaves a lasting impression.

Meanwhile, Email Audit offers insights into the performance of your email notifications. By tracking delivery statuses and troubleshooting issues, you can optimize every email interaction with your users.

Enhancing accessibility for a global audience

Our commitment to accessibility shone through with WCAG 2.2-AA Compliance, which helps ensure your forms reach and resonate with diverse audiences, including those with disabilities. Additionally, the option to choose a Preferred Form Language improved form accessibility and experience for users across the globe.

Smarter forms with diverse fields

Throughout the year, we introduced features that made Zoho Forms smarter and more interactive. The Embed Field allows you to integrate audio/video content directly into your form to create an interactive experience for your respondents. The addition of the Month-Year Field, simplified date inputs by allowing users to select just the month and year with ease.

Enhanced form control

We have given you more control over form submissions with Multiple Rules to Deny Submission, which allows you to deny a form submission based on set conditions. In addition, Choice-Based Field Rule, dynamically provide the ability to display or hide options in choice fields based on previous responses, making the form more responsive and personalized.

Looking ahead

2024 was a year of growth and innovation, driven by your feedback and needs. From enhancing form aesthetics to automating workflows and expanding integrations, we’ve worked towards making Zoho Forms your go-to data collection solution. As we step into 2025, we remain committed to bringing more powerful, user-friendly features to you.