Instagram DM and Alt Text on Zoho Social

Instagram DM and Alt Text on Zoho Social

Hello everyone! 
 
We're back with some exciting updates. Yes, you read that title right—Instagram DM and Alt Text is here for Zoho Social!
 
Using Instagram DM on Zoho Social
 
You can now discover your ideal followers, step up your networking game, and manage and send messages to your followers through your connected Instagram Business account on Zoho Social. You can also add media to your conversations from your desktop, media library, cloud picker, or Design with Canva, all from within Zoho Social's dashboard. Plus you can give your conversations a fun touch with the emoji option. :wink:
 
To access this feature on Zoho Social, simply go to the Messages tab on your dashboard, click on the IG social channel, click on the message you want to respond to, and voila!



Note: Instagram is currently in the second phase of rolling out messaging APIs to third-party applications. You would be able to view and manage Instagram DM  inside Zoho Social only if your account has followers between 1k-100k. Head over here for more information.

Adding Alt Text on Zoho Social
 
You can now plug in an alt text for any image you post via Zoho Social to add more context and help visually impaired users who stop by your website for information. Having good alt text ascribed to your image not only helps you drive more traffic, it also ranks your image better on the search engine results page (SERP).



Head over to our help guide to learn more about Alt Text on Zoho Social.
 
That's it for now. Send your questions and feedback to @ZohoSocial, or drop us an email at support@zohosocial.com. We're all ears!
 
Cheers,
Divya Parameswaran,
Zoho Social



      • Sticky Posts

      • Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social

        Hello everyone,   We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions  LinkedIn is one of the most popular

      • Introducing advanced statistics for all your social media posts

        When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective

      • Introducing Inbox in Zoho Social

        Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign them

      • It's here! A Publishing Calendar to give you better view and more control over your posts.

        Hello!   Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out.  In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day.  Here we go! Introducing... an all-new Publishing Calendar,

      • Edit images on Zoho Social

        Hello customers,   We're here to talk to you about an exciting update for Zoho Social that will make your social media posting a breeze. We know how much of an inconvenience it is to make last-minute changes to an image that you want to post or to resize