Zoho Sprints - Q1 updates for 2025

Zoho Sprints - Q1 updates for 2025

Greetings everyone!

The first set of updates has been rolled out for 2025. Many exciting features have been introduced to enhance usability and streamline your project management efforts while using Zoho Sprints. This quarter was focused on releasing key features like Meeting Bridge integration, Trello Import, AI integration, and layout rules, along with various important enhancements.

This set of updates provides you with the following capabilities:
  • Create and apply layout rules
  • Configure automated reminders
  • Associate entities with OKRs
  • Import data from Trello
  • Add weekly logs
  • Configure Meeting Bridge
  • Leverage generative AI assistance
  • Customize sender email address
  • Use the workspace name as the domain
  • Assign users groups to OKRs
  • Copy the comment URL

Apply layout rules

With the introduction of layout rules, the customization of your work item layout is greatly improved. Using layout rules allows you to customize the item layout based on specific conditions and automate the behavior of the fields in that layout.

After the release of layout rules, additional enhancements were released to increase the number of trigger actions that are supported for a rule and cross validation of layout rules. The limit for trigger actions was raised to 200 irrespective of the number of primary conditions and subconditions. When a field value has a layout rule executed and that value meets another condition in another layout rule, the latter will also be executed. Learn more


Set up automated reminders

Automation in Zoho Sprints now equips you to set up automated reminders to be sent out on a daily basis. You can pick the users who must receive a particular notification and refine the work item-related information that needs to be shared through that email using the appropriate criteria. Your intended audience will be notified of work items every day. Learn more

You can also create a series of reminders for different sets of users and use unique criteria combinations to collate the information that needs to be delivered. 

Associate entities with objectives and key results

Previously, objectives and key results (OKRs) had the capability to associate work items. Now, we've extended the same to associate projects, sprints, epics, releases, and kanban boards with the required objectives and key results. Map OKRs across different entities so that your team's progress can be tracked at various levels of a project. Learn more

Import data from Trello

If you keep your tasks on Trello, it's now easy to have them transferred to your Agile board. Zoho Sprints is equipped to import data from your Trello account. You can import the boards and cards from Trello while mapping those components with the equivalent modules and fields in Zoho Sprints. The import capability makes it easier for you and your team to adopt Agile style for your project management. Learn more

Add weekly logs

Eliminate the need to log work hours every day or add multiple logs separately. With weekly logs, you can log work hours for an entire week at one time. This allows you to add multiple time logs of different log types for select work items or users in a single window. Learn more

Collaborate via Meeting Bridge

With the introduction of Meeting Bridge, you have a centralized platform for third-party meeting services. This provides a list of curated services that meet your meeting-related requirements for Zoho Sprints. The following online meeting services are available:
  • GoTo Meeting
  • Clickmeeting
  • Zoom meeting
  • MS Teams meeting

Use generative AI assistance

The generative AI options assist you with content and code suggestions for your prompts. The following AI tools are currently available: Zia, OpenAI, Google AI Studios, Cohere, and Anthropic.

Zia is an in-house tool that helps simplify your discussions and enhance your technical reviews. The rest of the tools are from external vendors that use API keys to authenticate them and create a safe and secure interaction to leverage their AI assistance. Learn more



Customize sender email address

Customizing your sender email address facilitates the representation of your brand or organization. Go to Workspace Settings to modify the sender email address. This is the "from" address of the email notifications sent out for your Zoho Sprints workspace. This address can be adopted only after the email verification process, which ensures that all security protocols are followed. Learn more

Verify domain for custom functions emails

Your workspace name can be used as your personal domain to send out email notifications using the sendmail task in custom functions. The Settings configuration section includes the domain verification process that helps authenticate your new domain. Following authentication, all notifications executed through the sendmail task will have the workspace name as domain. Learn more

Copy comment URL

You can now copy the comment URL and use it to share the comment with other users via comments, feed posts, or chat groups. You can also access the comment directly from the item details page using the link.

Assign user groups to OKRs

By associating user groups to OKRs, you can now classify and track progress across different departments or teams. The Select User Groups field allows you to easily assign specific groups of users to the relevant OKRs.

Try these new features and leave your feedback in the comments.

Thank you,
The Zoho Sprints Team

      • Sticky Posts

      • New in Zoho Sprints: Release Management

        Hello all,    We are excited to launch the next big feature on our roadmap - The all-new 'Release Management'. We can hear your 'WOW' and yes we're also happy to hit our next milestone. Agile as a concept strives in delivering a qualified outcome at the end of each iteration. This process will not only help hasten your delivery but can also stand as a potential to plan your next phase accordingly. Do you think these iterations are sufficient to run your projects?    For instance, if you have a big
      • Introduce automation to your iterations with Zoho Flow

        We are delighted to announce that you can now connect your favorite project management applications and automate your workflows using Zoho Flow. The great news is, you don't have to spend your time or effort in coding complex integrations. Using Zoho Flow's drag and drop builder, you can effortlessly build customized workflows with triggers and actions. What is a Trigger? A trigger is an event that kickstarts the flow. What is an Action? An action is a task that the flow executes automatically. For
      • Zoho Sprints - Your team is all set to sprint ahead

        Hello there, It's been a week since we launched the Zoho's only agile project management tool - Zoho Sprints. I guess you guys are loving it! Bringing agility to your team has never been this easy because you will be able to inspect, iterate, and adapt. You have a requirement; break it down into smaller units; get the work done in parallel; receive the deliverables in shorter phases called sprints. The best part of Agile is you get a chance to quickly respond to change and not stick to a fixed plan.

        • Recent Topics

        • Creating a Chart from a Report

          In Zoho Analytics, is it possible to create a chart from a Pivot View report? We are looking to use Zoho Analytics to replace Excel for Sales reports and would like to be able to show both the table and the chart together.
        • Client Portal ZOHO ONE

          Dear Zoho one is fantastic option for companies but it seems to me that it is still an aggregation of aps let me explain I have zoho books with client portal so client access their invoice then I have zoho project with client portal so they can access their project but not their invoice without another URL another LOGIN Are you planning in creating a beautiful UI portal for client so we can control access to client in one location to multiple aps at least unify project and invoice aps that would
        • Email Insights included in Bigin emals are marked as SPAM everywhere

          Today I noticed that email recipients who use Office 365 never receive emails sent from Bigin. Further examination showed that all Email Insights links in email headers are marked as spam/phishing by Office 365. Example screen included. The problem is
        • Data Import | Zoho Analytics Custom Query Window Size

          Please increase the window size for the Custom Query Data Import. It's impossible to work with such a small query window.
        • Name changed in settings for mailbox but still not changed when typed in To field

          In the email account secretary@ i have updaetd the new staff members details but the old members name still appears when I type secretary@ in the To field. I cant work out where Zoho is finding the old name from. I have deleted the browser cache. If I
        • Cannot add my name to my domain name

          I want to have My name@mydomain.com and it says my name is linked to another account already. Please fix it since I do not have another account.
        • Establishing new Zoho email account on laptop

          Good Morning: I am very long time Outlook business user and decided to try your email service last night and had established an account. I am trying to verify my account; how do I establish my Zoho email account on my laptop? I opened the account with
        • unable to send message reason 550 5.4.6 unusual sending activity

          My email account can't send message. It shows unable to send message reason 550 5.4.6 unusual sending activity detected
        • how to add email to existing organization i w

          I am already registered my organization and i have an email id. I need one more email id but i can't find anywhere .i want the cheapest email id . how to add ?
        • e-mail bloqueado

          Estou com meu e-mail lucas@peplus.me bloqueado, preciso desbloquear para retorno de usos em minhas atividades.
        • zoho labels api not working

          We're using n8n to automte email reply using zoho api. I'm facing issue with label api. I added the required scopes but its not working. i followed zoho api documentation but didn't work. also, where do i find/how do i create zoho oauth token mentioneeed
        • Desk DMARC forwarding failure for some senders

          I am not receiving important emails into Desk, because of DMARC errors. Here's what's happening: 1. email is sent from customer e.g. john@doe.com, to my email address, e.g info@acme.com 2. email is delivered successfully to info@acme.com (a shared inbox
        • Streams/Shared email doesn't show up in windows trident app. It works fine on MAC. Is there any difference between 2 install ?

          I can see streams/share email boxs on my MAC version of trident app but i can't see them in windows version of trident app. Is there any difference between 2 install? I try to find setting but not able to see any setting to add stream/share email boxes.
        • add zoho account

          How to add a zoho mail to previous zoho account? I have two
        • Zoho Desk Mobile App Year-End Roundup - 2025

          Dear Zoho Desk users, Greetings! As you gear up for the festive season, we are excited to share a quick journey into all that is released in 2025! Zia's generative AI capabilities Zia insights can be highly beneficial in helping agents manage daily support
        • Narrative 17: The role of Zia AI in customer support

          Behind the scenes of a successful ticketing system: BTS Series Narrative 17: The role of Zia AI in customer support Overview Zia in Zoho Desk is a layered AI assistant that combines generative AI, prediction, and automation to support agents, automate
        • Domain Transaction

          I have purchased a domain name called trainedworkforce.co.in I made the payment got the receipt but the domain is still not purchased after successful transaction .
        • Ability to Set a Unified Tab Order/View for All Users in Zoho Projects

          Hello Zoho Projects Team, We hope you are doing well. We would like to submit a feature request regarding tab/menu organization in Zoho Projects. Current Behavior: The tab (module) order in Zoho Projects is user-specific. Each user (internal or external)
        • Zohomail - The "All Messages" vs "In Box"

          Why do some new email message appear under the all messages view but not in my inbox? That's really annoying but to be fair I've experienced the same with gmail.
        • error while listing mails

          I can't access email in any of my folders: Oops, an error occurred - retry produces the second error response: error while listing mails (cannot parse null string). I've signed in and out of Zoho, restarted my iMac.
        • Introducing the Zoho Projects Learning Space

          Every product has its learning curve, and sometimes having a guided path makes the learning experience smoother. With that goal, we introduce a dedicated learning space for Zoho Projects, a platform where you can explore lessons, learn at your own pace,
        • Where to show Customization Field ?

          Dear Sir, I have made some New Field in Item Field Customisation. Now I don't require that field in Estimate, Sales Orders etc. I just wants that field in Sales Invoice to Show/Hide... Is that possible ?
        • Zoho Desk 2025 round-up: Key highlights on feature releases

          Hello everyone, As we gear up for 2026, here is a detailed round-up of all feature releases in Zoho Desk web throughout the year. For consolidated information on releases check out the What’s New page You can also watch these webinars. Zia in web Zia
        • Print Sales Orders, Purchase Orders or Invoices from API

          Hello, Is it possible to use the print option that is available in Sales Orders Purchase Orders and Invoices with the API?. I don't see any information in the docs about this. Thanks
        • How to show a hided report??

          in CRM Report , I clicked Hide incidently , how to show the floder again? Nowhere I can find the hided report floder...
        • Converting Customer Invoice to Purchase Bill

          Hi, In my service-based business, I sometimes create the customer invoice first, and later I receive the purchase bill from the vendor for the same job. Is there any option in Zoho Books to: Convert a customer invoice into a purchase bill, or Link/associate
        • Email tracking inquiry

          I am trying to track when my emails are opened and clicked like I previously did in HubSpot. HubSpot pretty much did the entire process automatically. After digging through, I finally found in settings --> emails --> BCC Dropbox there is an email I can
        • Mass Update of Lookup Fields not possible

          Hello List I've created a custom field for Leads and Contacts 'Current Campaign'. This is very Handy as I can filter leads and then related them to a campaign. Everything ready, but then I realized that mass update doesn't work for lookup fields... a
        • Collapsible Sections & Section Navigation Needed

          The flexibility of Zoho CRM has expanded greatly in the last few years, to the point that a leads module is now permissible to contain up to 350 fields. We don't use that many, but we are using 168 fields which are broken apart into 18 different sections.
        • Download Attached Files

          Hi everyone, Brand new to Zoho Creator.  I have a form with a subform. The subform has a field for "File Upload"   I have this in a subform to allow multiple files to be uploaded to the parent form. Once the files are uploaded, how can i download or view them?   Is this a setting I am just not seeing? If there isn't a way to download them, could i create another form field that dynamically creates the file's URL?  That way a user can click the URL to get to the file? Any help with this would be greatly
        • Ticket layout based on field or contact

          Hi! I want to support the following use-case: we are delivering custom IT solutions to different accounts we have, thus our ticket layouts, fields and languages (priority, status field values should be Hungarian) will be different. How should I setup
        • No funcionan correctamente el calculo de las horas laborales para informe de tickets

          Hola, estoy intentando sacar estadísticas de tiempo de primera respuesta y resolución en horario laboral de mis tickets, pero el calculo de horas en horario laboral no funciona correctamente cree los horarios con los feriados : Ajusté los acuerdos de
        • Zoho Mail Android app update: Set out of office response exclusively for organization members and external users, response interval

          Hello everyone! We have now introduced an option to configure out of office messages exclusively for organization members and external users within the Zoho Mail app. Additionally, now you can also customize response intervals for the Out of office messages.
        • Feature Request: Detailed View - Related Block Links!

          Desperately need a view record link option on records displaying in the related blocks on a Detail View. For the love of god, please add this feature. Thank you!
        • Sub-Form Padding in CSV Export

          Hi, When you use the Sub-Form, and for example you have a Date Field on the Main Page, then Option 1 and Option 2 fields on the Subform, when you export this to CSV the Date column will only have the Date in 1 row, the first row, it would be nice to pad
        • Dependent / Dynamic DropDown in ZohoSheets

          Has anyone figured out a way to create a Dropdown, the values of which is dependent on Values entered in the other cell ?
        • How do I change the order of fields in the new Task screen?

          I have gone into the Task module layout, and moving the fields around does not seem to move them in the Create Task screen. Screenshot below. I have a field (Description) that we want to use frequently, but it is inconveniently placed within the More
        • Zoho → ShipStation Integration – Sales Order–Driven Fulfilment Workflow

          Hello All, I’m reaching out to explore the best way to integrate a shipping tool into our inventory which will speed our process up. We are looking to integrate ShipStation into our existing order-to-fulfilment workflow, as we’re keen to standardise on
        • IA ou je peux trouver comment utiliser IA

          Je voudrais utiliser IA dans l'interface zoho pour m'aider quand j'ai des questions de rôle partage ou autre configuration d'automatisation, j'utiliser ChatGPT externe mais il ne connait pas toujours l'interface zoho et les réponses sont parfois longue
        • Data Processing Basis

          Hi, Is there a way to automate the data processing for a candidate every time an application arrives from job boards, without requiring manual intervention? That is, to automatically acquire consent for data processing. I've seen a workflow that allows
        • Next Page