Product Updates in Zoho Workplace applications | October 2025

Product Updates in Zoho Workplace applications | October 2025

Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications this October.

Zoho Mail

Create Signature from Compose window

You can now effortlessly create a Signature using the Create Signature option available in Insert Signature pop-up. 

Formatting options for Streams comments

Enhance your conversations in Streams by using Rich-Text formatting tools. Simple touches like Bold , Italics, Underline help highlights your points so you can make your comments stand out.

Tree view for Shared Mailbox emails

Effortlessly stay on top of every conversation. You can now expand or collapse email threads using Tree view to get a preview of emails all listed together as a single conversation thread. Plus, the new preview pane highlights key details—like the sender, subject, and timeline—so you get the big picture in seconds.

Export tasks from ToDo

Effortlessly Export all your tasks—both Group and Personal—from Zoho ToDo with a single click using the Export option under More Actions.

Activity Summary report

The Activity Summary report in Admin Reports gives admins a dynamic, visual snapshot of communication and collaboration trends across Mail, Cliq, and Meeting, combining key metrics, usage comparisons, and date-based filters into one powerful, insight-driven dashboard.

Zoho Calendar

Stay updated on every occasion on the go!

You can now subscribe to regional and religious holiday calendars right from the Zoho Calendar app.
Download in App Store!                          Download in Play Store!

Share your calendar in accordance with your organization's policy!

The organization’s admin can now configure the calendar’s public access preference as either “View only Free/Busy” or “View event details” by default; in line with organizational policies.

Zoho Cliq

View participants while sharing or presenting

Now you can see participants at the bottom when you share your screen, present slides, or collaborate on a whiteboard.

Zoho Cliq integrates with Kuando Busylight

Sync your status with Busylight devices to show your real-time availability in the physical workspace. Know who’s available, busy, on a break, at lunch, or offline — all at a glance from your workspace.

For step-by-step guidance on integration, refer to our help doc. To learn more about how Busylight devices enhance team collaboration, check out our blog.

Summarize files in Cliq with ChatGPT extension

Get a quick snapshot of any file shared in Zoho Cliq with the "Summarize this file" action in the ChatGPT extension. Upload a supported file or use the action on any shared file in chat, and the ChatGPT file action will instantly generate a clear, concise summary for you. Once it’s ready, simply click Check Summary Result to view it. 

New and improved Bitbucket extension

Stay on top of your Bitbucket repositories, pull requests, and dashboard with insights into running pipelines, build statistics, successful pipelines, and deployment details. You can check out the extension here.

Resume recordings

Resume watching a recording right from where you left off in the Cliq iOS app.

Zoho Connect

Better collaboration inside groups

Enjoy smoother video meetings, host broadcasts, and search easily within your connect groups.

Smarter writing experience

The content editor now supports the BluePencil extension for instant grammar and spell checks, helping you refine your posts.

Zoho Show

Bring your Zoho CRM data into your presentations in Zoho Show

Zoho Show now lets you pull client details directly from Zoho CRM into your presentations. No more manual entry. Just select the fields you need, and your slides update with the right information.

Zoho Trident

Improve email clarity with native spell checker

Previously, you could use the Zia spell checker while composing an email to ensure that your email goes out error-free. With this update you can now also access the Windows native spell checker to spot errors in your spelling and even suggesting replacements. (Available on Windows)

Alerts for low or muted device audio

Discover when you've gone silent before others do. Trident will now alert you if your device microphone or speaker volume is too low or muted during calls and meetings. (Available on Windows)

Stay aligned across time zones

Both the scheduled and original time zones are now shown while creating and editing events, so you can schedule meetings without second-guessing the timing. (Available on Mac)

Keep your calendar focused

Choose which of your personal, group, and app calendars you want to see, hide the ones you don’t need, and keep your schedule clean and distraction-free. (Available on Mac and Windows)

Meet instantly with Google Meet

You can now create events that include Google Meet links automatically, so you spend less time setting up calls and more time connecting. (Available on Mac)

Get more context for CRM events

Check-in notes are now displayed right in CRM event details, helping you capture richer insights and remember every key detail from your interactions. (Available on Mac)

Save emails as .eml or .html files

You can now save individual emails in HTML or EML formats. HTML files let you view emails offline in a browser, while EML files preserve the full email structure for importing into other email clients when required and to keep an independent backup of critical emails. This helps you archive, share, and manage emails more effectively. (Available on Mac and Windows) 

Steer clear of emails with suspicious URLs

A new security warning now highlights emails with unsafe links or suspicious URLs. This alert helps you identify risky messages and decide whether to open them, enhancing your email security and protecting against phishing or malicious content. (Available on Mac) 

Zoho Vault

Introducing the Zoho Vault Desktop App for Windows

We've launched a dedicated desktop application for Windows users! This new app brings the full power of Zoho Vault directly to your desktop, offering a seamless and native experience for managing your passwords and sensitive data.

Zoho Writer

Interactive pre-filled forms

Turn your merged documents into smart, interactive forms. Add fillable and formula fields to your pre-filled forms so users can check boxes, edit quantities, and see totals update instantly, all within the same document.

Enhanced editing, navigation, and integrations in the iOS app

Edit smarter with image resizing and shortcuts. Navigate documents with ease, open them from Zoho WorkDrive or Zoho Cliq, and convert PDFs to templates.

With semantic search, you can now search and retrieve content in your Zoho Writer documents using similar phrases.
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