Spotlight 34: Handle event engagement in one space

Spotlight 34: Handle event engagement in one space



Having one place where you can run sessions, promote networking, and drive attention to exhibitor booths can help increase engagement at events.

In Zoho Backstage's Virtual Space, you can provide event participants with a unified experience to join sessions, participate in discussions using networking tables, and interact with exhibitors, all from one place.

Set up the Virtual Space

Every time you open a session, visit a booth, or join a networking table, you will be redirected to the Virtual Space. Once you have entered the Virtual Space through any of the above options, you can easily switch between these options inside the Virtual Space itself. Event participants also get to experience the same thing when they do this from the event microsite.
 

 
You can customize the Virtual Space to reflect your brand or event's theme by choosing a logo, a background, and the ambience. The logo you've set for the event will be chosen for the Virtual Space by default, but you can select a different one if needed. For the background, the option that you choose will be applied for all sessions, tables, and meeting rooms in exhibitor booths. You can even modify the background scheme at a granular level by selecting a different background for individual booths, sessions, or tables. The Virtual Space ambience can either be set to Dark or Light.

Set the stage for sessions

When hosting a session, you can go to the event microsite and visit the Agenda page. There you can click the Start session button. Alternatively, you can also do this from Backstage. Go to the Conduct Dashboard and click the Present sessions tab. Next, click a session in the timeline on the left and click the Start session button. You can then broadcast the session with the help of the webcasting service that you've selected.
 

 
The session area will be designed based on the Virtual Space settings you've chosen. To change the background color for a specific session, click the Session stage background icon [] at the right and choose a background option from the list.
 

Facilitate communication with networking tables

Networking tables can be an opportunity for event participants to make important connections. Think of them as similar to round table discussions that take place at a physical event. Attendees can take a seat at a virtual networking table and interact with others there. Networking tables can be used by anyone who is a part of the event such as speakers, attendees, sponsors, or event exhibitors.
 

 
To create a networking table, go to the Manage Dashboard and click the Virtual tab, then click the Networking tab. Here you can say how many seats must be available and  enable options such as chat, video stream, polls, or screen sharing for everyone at the table, if necessary. You could also choose to make tables exclusive so that they will be available only to certain participants. To do this, select the Open for a specific group radio button, and select the group you want to make them available to.


 
Event team members can join networking tables to take part in the discussion or just observe the conversation. Event members who join networking tables can manage ongoing interactions by muting or unmuting the mics or pausing the video stream of participants.

Each table can have a background of its own too. You can do this by clicking the Networking tab in the Virtual Space and clicking the Table background icon [].

Showcase exhibitors to interest attendees

The Virtual Space also includes the Exhibitors tab, which lists all the exhibitors who are associated with your event. Exhibitors can send a request to the event team through the event microsite. Once the request is approved, they can conduct meetings with interested booth visitors during the virtual event.


 
Exhibitors can use the rehearsal option before the event to practice meeting flow with test participants. During the event, the My Booth tab in the Virtual Space gives an overview of the exhibitor's information and also the members who are available in the booth. The number of ongoing meetings and visitors who are in the waiting room will be visible here. An exhibitor's booth background scheme can also be modified in the Virtual Space using the Expo meeting background icon [].


 
Exhibitors can also use the chat and questions option to interact with visitors when meeting with them. When viewing information for other exhibitors in the Exhibitors tab, you can do this without leaving an ongoing meeting, if you're a part of one.

After the event is over, exhibitors can export chat messages from the event microsite and, based on the permission given, they can also view and export the lead list from the Leads tab.

In Backstage, you can see an overview for details regarding exhibitors and their booths. To view this, go to the Overview tab in the Manage Dashboard and click the Exhibitors tile. Here you can keep track of booth purchases, view the sales overview for booths, and also examine analytics for meetings in booths.

Engage event participants in the Virtual Space and customize it to match your event's style. You can also start a discussion about this in our community or write to us at support@zohobackstage.com with your thoughts or questions.

Happy organizing!

      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ








                                ご検討中の方

                                  • Recent Topics

                                  • 【Zoho CRM】レポート機能のアップデート

                                    ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 今回は「Zoho CRM アップデート情報」の中から、レポート機能のアップデートをご紹介します。 目次 1. レポートのエクスポート時のレコードIDの表示について 2. 通貨項目の表示について 3. レポートの削除の監査ログへの反映について 1. レポートのエクスポート時のレコードIDの表示について これまで、レポートをエクスポートするとファイルにレコードIDが必ず含まれていました。レコードIDが識別子として役立つ場合もありますが、実際には多くの企業で参照されることはありません。
                                  • Translation in zoho bookings

                                    We cant translate zoho booking emails. The general text we can change. But what about text like: ""Here a link to join the meeting online:"" and "Add to Zoho Calendar" and "Add to Google Calendar"? No professional business have mixed languages. Its looking
                                  • Is there any way to bill one client in different currencies on different invoices?

                                    I have some customers who have their currency set as USD and most of their billing is done in USD.   However, from time to time I have a need to bill them in my base currency GBP for some specific invoices, but there seems to be no way of doing this that I can see. The only workaround that I can see is to create two client records for the same client, one for USD billing and one for GBP billing, but this is not an ideal situation. Is it likely that the (hopefully!) soon to arrive multi-currency support
                                  • API name for all fields in Zoho Project (Standard or custom)

                                    Hi! I struggle to find easily all API name of all field in Zoho Project to build my API rest with other services. We can find them very fast in CRM but not in PRoject.   Could you share a function to get the list of all API Name of any field of an App
                                  • Zoho Assist not rendering NinjaTrader chart properly

                                    Hi everyone. Just installed and testing Zoho Assist. I want to display my laptop' screen (Windows 11) on a monitor connected to my Mac mini. The laptop is running a stock trading program called NinjaTrader. Basically, when running, this program displays
                                  • How can I adjust column width in Zoho Books?

                                    One issue I keep running into is as I show or hide columns in reports, the column widths get weird. Some columns have text cut off while others can take a fourth of the page for just a few characters. I checked report layout guides and my settings, but
                                  • Dropshipping Address - Does Not Show on Invoice Correctly

                                    When a dropshipping address is used for a customer, the correct ship-to address does not seem to show on the Invoice. It shows correctly on the Sales Order, Shipment Order, and Package, just not the Invoice. This is a problem, because the company being
                                  • Best way to schedule bill payments to vendors

                                    I've integrated Forte so that I can convert POs to bills and make payments to my vendors all through Books. Is there a way to schedule the bill payments as some of my vendors are net 30, net 60 and even net 90 days. If I can't get this to work, I'll have
                                  • Link(s) between Notes

                                    Hello Everyone, It would be great if links could be created between notes. Let's say we have 5 Notes A, B, C , D, E. I would like to be able to link Note A to Note B but not in other way, so no link appears in Note B linking to Note A. An so on, linking
                                  • Option to Hide Project Overview for Client Profiles

                                    In Zoho Projects, the Project Overview section is currently visible to client profiles by default. While user profiles already have the option to restrict or hide access to the project overview, the same flexibility isn’t available for client profiles.
                                  • Zoho Books | Product updates | August 2025

                                    Hello users, We’ve rolled out new features and enhancements in Zoho Books. From the right sidebar where you can manage all your widgets, to integrating Zoho Payments feeds in Zoho Books, explore the updates designed to enhance your bookkeeping experience.
                                  • Regex in Zoho Mail custom filters is not supported - but it works!

                                    I recently asked Zoho for help using regex in Zoho Mail custom filters and was told it was NOT supported. This was surprising (and frustrating) as regex in Zoho Mail certainly works, although it does have some quirks* To encourage others, here are 3 regex
                                  • Feature Request: Assign Documents to Already Entered Bills, Expenses, Invoices, etc.

                                    Hi Zoho Team, We are regular users of the Documents module in Zoho Books and appreciate its ability to keep financial records well-organized. However, we’ve noticed a limitation: There is no way to attach a document from the "Documents > Files" section
                                  • I don't see any WITHDRAWL transaction at all

                                    Hi I manually imported my bank statement to Zoho books today and I am a complete newbie. I have been reading the knowledgebase but unable to fix this. I only see "Uncategorized 91 DEPOSIT transactions". I don't see any WITHDRAWL transaction at all. Also,
                                  • Shared inbox unable to see replies

                                    Hi we are a small company me and someone else, we have a shared inbox for our sale@ and contact@ however we have this issue where by if i reply to an email or the other person reply to the email, it does not show it to them and therefore we end up replying
                                  • Kaizen #136 - Zoho CRM Widgets using ReactJS

                                    Hey there! Welcome back to yet another insightful post in our Kaizen series! In this post, let's explore how to use ReactJS for Zoho CRM widgets. We will utilize the sample widget from one of our previous posts - Geocoding Leads' Addresses in ZOHO CRM
                                  • 404 error at checkout

                                    Our customers are getting a 404 error at checkout. Anyone else with the same problem?
                                  • FONT Sizing in Notebook

                                    Hi Kishore - What is the status of adding font sizing to the application? I have several things that I have pasted directly into Notebook and the fonts are HUGE! I would like the ability to highlight them and reduce the font to a legible size. Nothing
                                  • Can managers Upload documents to their direct rapports?

                                    Admin employees have the ability to upload documents to employees' files; however, managers do not have add/manage button - is it possible for managers to upload their direct reports' documents, such as absence documents or 121 documents. Is there something
                                  • Leave balance display for next year

                                    Is there a way to not have a rollover or not limit the leave balance depending on the date. For example an employee has 10 days leave balance and wants to apply for January leave in December. They cant because the rollover doesnt show the leave balance
                                  • Please add an “Auto-Apply Unused Credits” toggle

                                    Hello — please add a simple org-level option to automatically apply unused credits (credit notes, excess payments, retainers) to new invoices and/or bills. An ON/OFF toggle with choices “invoices”, “bills”, or “both” would save lots of manual work for
                                  • Zoho Books not working/loading

                                    Hi! I haven't been able to access/load Zoho Books for the past hours. I get a time out (and it is not due to my internet connection). Could you please check this asap? Thank you!
                                  • Custom Fields with Data Types for Expense and Payments Received in Zoho Books

                                    Hi all, We are glad to present to you, the option to create Custom Fields for the Expense and Payments received modules in Zoho Books. This also comes with an icing on top of it - Yes, the custom fields can now be created with different data types. Types like Text, Number, Decimal, Amount, Auto Number and Check Box are supported as of now. Rush to the gear icon at the top right corner, select 'More Settings', choose 'Preferences' in the left pane. Click the Expense/Payment preferences where you can
                                  • [Webinar] Automate sales and presales workflows with Writer

                                    Sales involves sharing a wide range of documents with customers across the presales, sales, and post-sales stages: NDAs, quotes, invoices, sales orders, and delivery paperwork. Generating and managing these documents manually slows down the overall sales
                                  • Zoho Cliq - Incident alert (Server outage - IN DC) | August 28

                                    We've received server down alerts and are currently investigating the issue (IN DC) to find the root cause. Our team is actively working to restore normal operations at the earliest. Status: Under investigation Start time: 09:44:21 AM IST Affected location:
                                  • Claude + MCP Server + Zoho CRM Integration – AI-Powered Sales Automation

                                    Hello Zoho Community 👋 I’m excited to share a recent integration we’ve worked on at OfficehubTech: ✅ Claude + MCP Server + Zoho CRM This integration connects Zoho CRM with Claude AI through our custom MCP Server, enabling intelligent AI-driven responses
                                  • How can I see content of system generated mails from zBooks?

                                    System generated mails for offers or invices appear in the mail tab of the designated customer. How can I view the content? It also doesn't appear in zMail sent folder.
                                  • Limitations on editing a message in Cliq

                                    Hi I've checked the documentations and there's no mention of how many times a message can be edited. When trying with code, I get various numbers such as ~1000 edits or so. Please mention if there's a limit on how many times one can change a message via
                                  • Narrative 10: Assignment Rules - Streamlining Ticket Management

                                    Behind the scenes of a successful ticketing system: BTS Series Narrative 10: Assignment Rules - Streamlining Ticket Management In the complex world of customer support, a flood of incoming tickets can hit the help desk in seconds. Businesses must do more
                                  • Free webinar! Digitize recruitment and onboarding with Zoho Sign and Zoho Recruit

                                    Hello, Tired of being buried in onboarding paperwork? With the integration between Zoho Sign and Zoho Recruit, a powerful applicant tracking system, you can digitize and streamline the entire recruitment and onboarding process, all from one platform.
                                  • Custom form - Duplicate Value Present

                                    I am new to Zoho People. I create a new form on Zoho People quite simple. A date (by default the current date) and a radio button with 3 options (Yes, No, Not applicable) I defined the date as ‘No duplicate’ as only one entry by date is allowed. I added:
                                  • Zoho API connection issues

                                    Hi, Today at around 1930 GMT our application started experiencing intermittent timeouts from the Zoho API. These intermittent timeouts are not enabling our app to work properly. The API connection was working just fine before. HTTPSConnectionPool(host='www.zohoapis.com',
                                  • Query Regarding our Partnership between AIC-JKLU and Zoho

                                    Dear Zoho Team, I am writing to raise a concern on behalf of AIC-JKLU, one of Zoho’s incubator partners. Recently, our startups have been facing difficulties while trying to get themselves onboarded on Zoho through our dedicated partner link. Unfortunately,
                                  • Disputed Purchase Invoices

                                    We have recently moved to Zoho Books from Sage. In Sage we were able to post a purchase/vendor invoice but mark it as on dispute. This would usually be a pricing query or if something was damaged. It would show in their ledger, so we could agree their
                                  • Getting events in the future

                                    Hi I am trying to get events in the future by calling this API Endpoint https://www.zohoapis.eu/crm/v8/Events?fields=Event_Title,Created_By,Created_Time,Start_DateTime But that gives me all events in the database. How do I make a query that returns all
                                  • Created Date/Invalid Fields

                                    Since Saturday we have suddenly had issues with our webhooks and data retrieval from CRM. Specifically how Created Date is handled. It appears there was some sort of change within CRM that broke a lot of our code that has been in place for several years.
                                  • Zoho Inventory. Preventing Negative Stock in Sales Orders – Best Practices?

                                    Dear Zoho Inventory Community, We’re a small business using Zoho Inventory with a team of sales managers. Unfortunately, some employees occasionally overlook stock levels during order processing, leading to negative inventory issues. Is there a way to
                                  • Problem for EU users connecting Zoho CRM through Google Ads for Enhanced conversions

                                    Has anyone else experienced this problem when trying to connect Zoho CRM through Google Ads interface to setup enhanced conversions? Did you guys get it fixed somehow? The Problem: The current Google Ads integration is hardcoded to use Zoho's US authentication
                                  • integration zoho form - drive

                                    I integrated my form with Google Drive. The report of user submissions from the Google Form becomes a Google Sheets table. When I used Google Forms for the same task, the summary sheet adapted to the form. For example, if I added a new field to the form,
                                  • Revenue Management: #9 Revenue Recognition in Media & Publishing

                                    Media & Publishing industry has evolved in recent times. It offers subscriptions, bundles digital and print access, runs sponsored content, and sometimes even sells ad spaces. If you run a media or publishing business, you will always get into a situation
                                  • Next Page