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• Pick list - Cannot save list "Special Characters not Allowed" error message

  Bulk uploading values. All values are pretty standard - with the exception of a "-" (dash). Like:  Industry - Prepared Food Is the simple dash a special character too? Jan

• Zoho Projects API Error - API v3; Always HTTP 400

  Below I have uploaded my .py file I'm using: Always returns with response 400 :(( Console Logs: (venv) PS C:\Users\sreep\venv> python .\TimesheetBuddy.py Token file not found. * Serving Flask app 'TimesheetBuddy' * Debug mode: off WARNING: This is a development

• Inquiry: Integrating In-house Chatbot with Zoho Desk for Live Agent Support

  Hi Team, We are exploring the possibility of integrating our existing in-house chatbot with Zoho Desk to provide seamless escalation to live agents. Our requirement is as follows: within our chatbot interface, we want to offer users a "Talk to Agent"

• Zoho Mail will not set up in Thunderbird

  I am using Thunderbird 13.0.1 in Linux Mint 13 64-bit.  I cannot set up my Zoho IMAP email in this client.  This is evidently a common problem as evidenced by these postings in the Thunderbird forum: thunderbird can't seem to "find the settings" I cannot configure it for my zoho.com email account I can not get ZOHO to configure. Any suggestions? The best T-bird seems to be able to do is to refer these users to the Zoho forum. I believe the instructions in the Zoho help wiki are correct, although

• Introducing an option to set comments to public by default

  Hello all, Greetings! We are pleased to announce that Desk's user preferences now brings an option to set a comment type as Public or Private by default. In addition to setting reply buttons as defaults, Agents or Admins can now choose to make their ticket

• Increase size of description editor when creating new ticket

  Please can you consider making the description editor in the create new ticket form a resizeable area as by default, it is very small and there appears to be no way to increase the size of it.

• Flutter Plugin Compatibility Issue: Unresolved Reference to FlutterPluginRegistry in zohodesk_portal_apikit

  I am integrating the zohodesk_portal_apikit Flutter plugin (version 2.2.1) into my Flutter project, but I am encountering a build error related to an unresolved reference to FlutterPluginRegistry in the file ZDPBaseActivityAwarePlugin.kt. Below is the

• I need my MFA number. I am trying to log into my CharmEhr. account and I can't get in. Everytime I try to sign in, it says to enter my MFA #. I don't have it.

  Need an MFA #

• CRM Plus Accounts and Products relationships

  Is there a way that an invoice that is paid, would add the products to the account record once it is delivered? I want to find an easy way that products will get added to the account record and assumed this would work. The benefit here would be that I

• "Super Admin Login as Another User" for Zoho One

  Dear Zoho One Team, We would like to request that the "Super Admin Login as Another User" feature be extended to Zoho One, allowing Super Admins to access user accounts across all Zoho One applications. We understand that this functionality is currently

• Workflow for Creator App

  I am new to coding but doing pretty good with internet searching and ChatGPT but I have hit a major roadblock. What I am trying to do is have a sub-form populated with data from a form based on selected variables. I know this is possible because a guy

• Subform dynamic fields on Edit, Load of Main form.

  Main Form: Time_Entry Sub Form (separate form): Time_Entries Time_Entries.Time_Entry_No is lookup to - Time_Entry.Time_Sheet_ID (auto number). I would like to disable some of the subform fields upon load (when edited) of the Time_Entry main form. What

• Find all forms/fields containing a lookup field related to a specific form

  Hi, I'm trying to find all forms and the specific lookup fields they contain that are related to my Contacts form. I need to be able to do this programmatically (I know how to find this information using the schema builder). I've pulled the metadata for

• Introducing the Eventbrite extension for Zoho CRM

  Hello Zoho CRM community, Are you struggling to keep your event registrations and attendance data organized across multiple platforms? Managing this information manually can be a frustrating and time-consuming task, and mistakes can easily occur, making

• Deactivate Zoho CRM for everyone

  We would like to deactivate Zoho CRM for everyone. How can we do that?

• Can I embed Zoho Project in Zoho CRM Record Detailed View

  Hello all, We use Zoho Projects a lot. The integration of Projects with Accounts and Deals only is great, but very limiting to our needs. Is it possible to either: add a project to related lists to custom modules - similar to how it is automatically added

• COMPLAINT : Sleeping & Useless Support Team. GMail is better then..

  [## 118256452 ##] License upgrade issues: As a reseller, I tried to upgrade 1 license for my customer. It shown error. Raised complaints via Email/Chat/Phone support. Its been more than a week, still keep asking damn questions and comfirmations on once

• Introducing the Reviews sub-module in Zoho Recruit

  Across every recruitment process, candidates are assessed by multiple stakeholders—recruiters, interviewers, hiring managers, and clients. These evaluations influence hiring decisions, yet they often exist in silos across assessments, emails, or interview

• Unable to add a organization with US location

  I have created a Zoho Books trial account and since I am using Zoho People and payroll, Zoho Books has taken my existing credentials and created an Indian entity, but I am not able to add a US entity. How to add a US entity?

• Two-Way Sync Zoho CRM Custom Module with Zoho FSM Company Addresses

  Business fact: Many companies don't just have one location. They have multiple locations (some have many), with addresses we need to know for service, deliveries, etc. We have created a custom "Sites" module in Zoho CRM to store an Account/Company's addresses

• Meet the latest feature of Zoho Sheet: Lock Cells

  We are happy to announce the release of one of the most awaited features in Zoho Sheet. ​You can now lock the cells that you wish to keep ​secure. Once you are done with editing cells, you can lock them so that they won't be modified anymore. We believe that this feature will be a great addition to our existing set of collaboration features and is intended to improve your collaboration experience. You can access this new feature Lock from Data tab. Apart from being able to lock individual cell ranges,

• Error message when creating group

  I get two error messages when creating a group. One says it already exists, but it doesn't not already exist. See screenshots.

• What are the benefits of procurement software in a growing business setup?

  I’ve been exploring tools that can help automate purchasing and vendor-related tasks. I keep hearing about the benefits of procurement software, especially for businesses that are scaling. I want to understand how it helps in streamlining operations,

• Add Desk Account comments using Flow

  The triggers and actions for Zoho Desk available in Flow are quite extensive, but I don't see anything related to Account-level Comments. There are actions to add comments to Tickets, Contacts, Tasks, and Topics, but nothing for Accounts. Am I missing

• workflow field update will Not triggering another workflow rule

  I have a Workflow rule that is supposed to get triggered when a field is modified to certain value. This field is actually the lead status and when the lead status changes to "Client Not Responding" . I have a series of emails that go out to re-engage

• Critical Feature Gaps Between Zoho Books and Zoho Finance Module in CRM

  We are extensively using Zoho Finance Module in our organization because of The Record Sharing feature provided by CRM something thats not possible in Books, we are able to limit what Sales Orders, Purchase Orders, Estimates an employee can see based

• Disable Refresh, or hold info after refresh.

  Is there a way to hold the info entered in a form if the page refreshes, or to disable refresh of the form.

• changing the Delivery Challan Heading

  Hi We want to change the Delivery Challan Heading as per our requirement. Like Returnable/Non Returnable/Delivery challan. But it is not happening here. is it possible to change advise. Thanks Radha

• ZohoCRM上での接触回数の集計や評価について

  当方toB営業を行う会社なのですが、 顧客ごとの接触手段と接触回数を蓄積してKPIや評価指標としてレポーティングしたいのですが、どのタブでどのような運用をするのが適切でしょうか。 商談タブ、取引先タブ、連絡先タブそれぞれにおいて運用方法を考えましたがイメージが湧かず、ご教授いただければ幸いです。

• 【Zoho Backstage】2025年4月のアップデート紹介

  本投稿は、本社のZoho Desk コミュニティに投稿された以下の記事を翻訳し、一部抜粋したものです。 What's New - April 2025 | Zoho Backstage ユーザーの皆さま、こんにちは。コミュニティチームの中野です。 本投稿では、Zoho Backstage の直近のアップデートを4点抜粋して、ご紹介します。 目次 1.参加者リストのエクスポート 2.予約メールに添付ファイルを追加 3.セッションの詳細を登壇者のメールに追加 4.登録フォームへの日時（Time）項目追加

• Record template - How to format a table

  HI, I have a table in my form. I want to extract that in to my record template as a comma separated list - anyone else tried this? e.g. My Form... row1 value1 row 2 value2 " " My Template: my rows contain: val ue1, value2

• Allow reconciliation for bank acct with no transactions for month

  Is there a way to allow a bank reconciliation to take place when there are no transactions for the month? I am unable to create a reconciliation for the month because there are no transactions to select. I want to be able to attach the bank statement

• error while adding a domain

  I am adding a domain to admin console but they're showing this kind of error! pls help me with this.

• Multiple barcodes and sku aliases

  Hi, It would be great if you could add the following features: Allocating multiple barcodes to a product as sometimes different barcodes are in circulation in a particular market. As well as different barcodes, sometimes, different SKUs are used by different

• Video Interview features

  I tested the video interview feature. It's supported only on desktop version of chrome/firefox. Most of the times, the candidates are available on their cellphone. Need to have this for mobile devices too.

• Different Domain Name Sync AD Password to Zoho Mail

  Hello, may I ask if how to configure or is possible to sync AD password to Zoho mail? Example AD domain name is xaxis.net and zoho mail domain name is yaxis.net.

• Announcing New Features in Trident for macOS (v.1.19.0)

  Hello everyone! Trident for macOS is here with interesting features and enhancements to elevate your workplace communication. Let's take a quick look at them. View and manage .pst files. A .pst (Personal Storage Table) file is an Outlook Data Storage

• Creating Email template that attaches file uploaded in specific field.

  If there's a way to do this using Zoho CRM's built-in features, then this has eluded me! I'm looking to create a workflow that automatically sends an email upon execution, and that email includes an attachment uploaded in a specific field. Email templates

• User manual as PDF

  Hi, on the User Manual pages (for CRM, Support and other Zoho Apps) is a print button, but mostly the pages contain only links to other pages. So, printing the manual is of no use. Is there any PDF version of the FULL manual? Or any other source where

• Custom Field for Subscription

  Hi, I can't find a way to add a custom field (to contain a license key generated from our software) against a subscription? Is the only place to add this information in the Invoice module (as custom field for invoice)? When a customer views his subscription via the customer portal, there appears no way to display a license key for them? The invoice is not the natural place to store a license key for a particular subscription, so where else can this be stored and displayed?

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