What is Team Pipeline?

• Team Pipeline is a business solution which unifies all customer-facing operations under one organization or account.
  

• Each pipeline can manage a different record type. For example, users can manage deals on the sales pipeline, tickets in the customer support pipeline and so on.
  

• For each pipeline users can define their own set of fields, stages and permissions. 

• With the introduction of Team Pipelines, Bigin account now becomes the single source of truth for customer information.
  

• Users don't need to maintain multiple accounts or rely on other alternative solutions to get the same done.
  
  

• With this update, we introduce Pipelines as a module in Bigin app where users can create various Team Pipelines for their business needs.
  

• Within each Team Pipeline, users can create multiple sub-pipelines.
  

Following are the app features specific to Team Pipeline.

• Create new pipeline
  

• Sub-pipeline view
  

• Pipelines tab 

Create new Pipeline:

• Clone from predefined templates - Users can browse form the library of predefined pipeline templates and choose the one that suits them.
  

• Create from scratch - As of now 'Create from Scratch' not yet supported in mobile. This action is only supported in web applications.
  
  
  

Sub-pipeline:

• Sub-pipelines created in the web application will be reflected in the app.
  

• Users can filter records in app based on created sub-pipelines.
  
  
  

Pipelines Tab:

• We have introduced pipelines tab to maintain Deals related records.
  

• Pipelines tab will be displayed in details view of the record.

New Implementation : All related deal records will be displayed in 'Pipelines' tab in details view.

• We are now supporting an option to mark a custom view as favourite from within the Bigin mobile app.
  

• This feature is accommodated in all the modules on the app.
  
  
  
  

You can update the app using the link given below:

 
Bigin Mobile app - Play Store

Bigin Mobile app - App Store

Roshan