Unattended access, rebooting issues
Whenever I reboot a windows 10 workstation remotely through Zoho unattended access, It never reconnects, just grey screen with action bar on left, but can't click any of the commands or actions.
The user has to log into the computer for unattended access to work again. This isn't the case with any remaining windows 7 computers, but pretty much any time I do driver or windows updates at night, I get 'kicked off' after reboot and cannot regain access until the user arrives at the office and logs in the next day.
I've been tracking this issue for about 2 months and it was happening before the major changes to the UI in the last update. While it seemed random at first, I can now state that it's 100% of the time on any workstation (desktop or laptop) that is a windows 10 pro client.
Anyone else having this issue??
Zoho Desk Resources
-
Desk Community Learning Series
-
-
-
-
-
-
-
-
-
Sticky Posts
Release Notes: Version 1.91, February 2015
Unattended Access (Beta) is live! Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members. My Computers list in Zoho Assist home page will always display the online status of your unattended computers. You can rename the computers whenever you wish. Currently, Unattended Access can be configured only for Windows computers. Nevertheless,
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Zoho Orchestly Resources
Zoho Creator Resources
Zoho WorkDrive Resources
Zoho Campaigns Resources
Zoho CRM Resources
Writer Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.