What's New? (March & April 2023)

What's New? (March & April 2023)

Hello everyone!

We are excited to share with you some of the newest features and updates that we have rolled out for our platform. At Zoho Cliq, our primary goal is to make communication effortless and seamless for teams across the globe. With these latest updates, we are confident that we are one step closer to achieving this goal.

From the introduction of dual reply mode and screen share support to the addition of a QR code generator for form view handler and WorkDrive upload restrictions, there is something for everyone. So, let's dive into these updates and explore how they can improve your communication and collaboration experience with Zoho Cliq.

  • Dual reply mode: With the new reply mode, you can now choose between thread replies and normal replies, and switch between modes as needed. This feature provides flexibility in how you communicate with your team members and allows you to adjust to the context of the conversation.

  • Host handover in meetings: This feature allows you to assign another participant as a host of the meeting when you need to leave without disrupting it. This helps to ensure your meeting continues without interruption, even if you're not able to attend further.
  • Optimization of chat switching during meetings: We've optimized the response time for switching between different chats during a meeting to be 50% faster. This enhancement ensures a smoother experience when switching between different conversations, allowing you to stay focused and productive during meetings.
  • Feedback after calls: We've made it easier for you to provide feedback after a call. You can now send your feedback directly from a meeting through the more options (kebab button) or via a small feedback pop-up that appears after some calls. This allows you to provide feedback to our developers quickly and easily and help us improve the quality of our service.

  • Screen share support: Our new update to the Zoho Cliq iOS app allows you to share your mobile screen in a meeting, providing more mobility and flexibility for remote work. This feature is particularly useful for those who need to present their work or collaborate on a project during a meeting on their phones.
  • Microsoft Teams migration: We've made it easy for those who are looking to migrate from MS Teams after Microsoft's sudden decision to discontinue their free Classic version. With just a click of a button in the admin panel, you can start a simplified process to migrate all your data from MS Teams to Cliq. This brand-new import feature allows you to continue conversations in Cliq instantly and manage your communication more efficiently.
  • Org policy to limit/allow all users of the organization to install extensions: With the latest update to the organization policy, administrators now have the ability to restrict users from installing extensions that are not verified and available only in the Cliq marketplace. By allowing admins to control the installation of extensions, users are prevented from downloading and installing any extension that may pose a risk to the organization's security. This policy ensures that all extensions are reviewed and approved by Cliq, thereby increasing the credibility of the extensions and minimizing the potential for security threats.
  • Admin configuration to customize shortcuts for Cliq iOS and Android apps: Admins can now personalize the Cliq app's shortcut menu on iOS and Android devices. This allows them to choose which shortcuts should appear when their organization's users press and hold the app icon, including frequently contacted users, unread chats, switching accounts, and more. By tailoring the app's functionality to their organization's needs, admins can improve user experience, navigation, and productivity.

  • QR code generator for form view handler: You can now generate a personalized QR code for your forms through the Form View Handler, with custom parameters if required. This makes it easier for users to access the form by scanning the QR code and simplifies the process of collecting and organizing data.


  • WorkDrive upload restriction: Admins now have the option to prevent users from uploading files from Zoho WorkDrive in a chat. This provides more control over the type of files that can be shared and helps maintain data privacy and security.

We hope that all these updates will make your communication experience with our platform even better. We are continuously working on adding new features and enhancements to our platform to ensure our users have access to the best communication tools. We want to thank you for your continued support and feedback, and we look forward to hearing from you as you begin to explore these new features.


      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          • Sticky Posts

          • New in Zoho Chat: Threaded conversation at its finest best

            Perform effective team communication in Zoho Chat with our new 'Reply' option.   Converse and stay focussed on the parent conversation, rather than getting entangled in the web of several, never-ending sub threads.   To reply to a certain message, all you need to do is hover to the left hand side of the message. Then, click on the three dots to open a pop up menu. Here, click on the Reply button and type the reply to the message in the compose box and press Enter.   Voila, that was pretty simple. 
          • Changes in Cliq iOS app notification due to iOS 13 and Xcode 11

            Hello everyone! With the iOS 13 update, Apple has updated its policy on usage of VoIP push notifications. Over the past few months, we tried our best to provide a similar experience with the updated policy.  Changes in iOS 13:  With iOS 13, Apple mandates all VoIP push notifications to be reported to the CallKit framework as a new call. If a VoIP push notification is not reported to the CallKit within a designated time window, iOS will terminate the app. If enough VoIP push notifications are not
          • What's new in Zoho Cliq - June 2020 updates

            Hello again, everyone! I'm back to share with you the recent feature improvements and updates that we've pulled together for enhancing your experience in Cliq. Here's what's new this June for you all in Cliq's web and iOS app! New on Cliq Web: Drag and drop files to a chat in your left side panel   Now you can drag and drop attachments from your open conversation window to a specific chat or channel in the left side menu without opening it. Swift up actions and collaborate efficiently with Cliq's
          • 4 Things You Should Do Once You Get Started with Cliq

            Hey there, new user!  You've successfully logged in and set up your organization and you're all set to start working. What's next? Buckle up because here are 4 essential things you need to do first in order to get the most out of your Cliq experience:   1. Invite your colleagues   Now that you've set up your Cliq for business, you need to bring in all your employees, of course, because how else can you collaborate with them?   To invite your colleagues to Cliq, head on over to the Admin Panel which
          • New in Zoho Chat : Search for contacts, files, links & conversations with the all new powerful 'Smart Search' bar.

            With the newly revamped 'Smart Search' bar in Zoho Chat, we have made your search for contacts, chats, files and links super quick and easy using Search Quantifiers.   Search for a contact or specific conversations using quantifiers, such as, from: @user_name - to find chats or channel conversations received from a specific user. to: @user_name - to find chats or channel conversations sent to a specific user. in: #channel_name - to find a particular instance in a channel. in: #chat_name - to find

          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ








                                ご検討中の方

                                  • Recent Topics

                                  • Change Currency symbol

                                    I would like to change the way our currency displays when printed on quotes, invoices and purchase orders. Currently, we have Australian Dollars AUD as our Home Currency. The only two symbol choices available for this currency are "AU $" or "AUD". I would
                                  • Python - code studio

                                    Hi, I see the code studio is "coming soon". We have some files that will require some more complex transformation, is this feature far off? It appears to have been released in Zoho Analytics already
                                  • Zoho Social - Post Footer Templates

                                    As a content creator I often want to include some information at the end of most posts. It would be great if there was an option to add pre-written footers, similar to the Hashtag Groups at the end of posts. For example, if there is an offer I'm running
                                  • Seriously - Create multiple contacts for leads, (With Company as lead) Zoho CRM

                                    In Zoho CRM, considering a comapny as a lead, you need us to allow addition of more than one contact. Currently the Lead Section is missing "Add contact" feature which is available in "Accounts". When you know that a particular lead can have multiple
                                  • The Social Wall: August 2025

                                    Hello everyone, As summer ends, Zoho Social is gearing up for some exciting, bigger updates lined up for the months ahead. While those are in the works, we rolled out a few handy feature updates in August to keep your social media management running smoothly.
                                  • Ugh! - Text Box (Single Line) Not Enough - Text Box (Multi-line) Unavailable in PDF!

                                    I provide services, I do not sell items. In each estimate I send I provide a customized job description. A two or three sentence summary of the job to be performed. I need to be able to include this job description on each estimate I send as it's a critical
                                  • Allow to pick color for project groups in Zoho Projects

                                    Hi Zoho Team, It would be really helpful if users could assign colors to project groups. This would make it easier to visually distinguish groups, improve navigation, and give a clearer overview when managing multiple projects. Thanks for considering
                                  • Zoho Books - Quotes to Sales Order Automation

                                    Hi Books team, In the Quote settings there is an option to convert a Quote to an Invoice upon acceptance, but there is not feature to convert a Quote to a Sales Order (see screenshot below) For users selling products through Zoho Inventory, the workflow
                                  • Can't find imported leads

                                    Hi There I have imported leads into the CRM via a .xls document, and the import is showing up as having been successful, however - when I try and locate the leads in the CRM system, I cannot find them.  1. There are no filters applied  2. They are not
                                  • Custom Button Disappearing in mobile view | Zoho CRM Canvas

                                    I'm working in Zoho CRM Canvas to create a custom view for our sales team. One of the features I'm adding is a custom button that opens the leads address in another tab. I've had no issue with this in the desktop view, but in the mobile view the button
                                  • The connected workflow is a great idea just needs Projects Integrations

                                    I just discovered the connected workflows in CRM and its a Great Idea i wish it was integrated with Zoho Projects I will explain our use case I am already trying to do something like connected workflow with zoho flow Our requirement was to Create a Task
                                  • Zoho Projects MCP Feedback

                                    I've started using the MCP connector with Zoho Projects, and the features that exist really do work quite well - I feel this is going to be a major update to the Zoho Ecosystem. In projects a major missing feature is the ability to manage, (especially
                                  • Function #10: Update item prices automatically based on the last transaction created

                                    In businesses, item prices are not always fixed and can fluctuate due to various factors. If you find yourself manually adjusting the item rates every time they change, we have the ideal time-saving solution for you. In today's post, we bring you custom
                                  • email template

                                    How do I create and save an email template
                                  • Enhancements in Portal User Group creation flow

                                    Hello everyone, Before introducing new Portal features, here are some changes to the UI of Portals page to improve the user experience. Some tabs and options have been repositioned so that users can better access the functionalities of the feature. From
                                  • Archiving Contacts

                                    How do I archive a list of contacts, or individual contacts?
                                  • How do I filter contacts by account parameters?

                                    Need to filter a contact view according to account parameter, eg account type. Without this filter users are overwhelmed with irrelevant contacts. Workaround is to create a custom 'Contact Type' field but this unbearable duplicity as the information already
                                  • Can I add Conditional merge tags on my Templates?

                                    Hi I was wondering if I can use Conditional Mail Merge tags inside my Email templates/Quotes etc within the CRM? In spanish and in our business we use gender and academic degree salutations , ie: Dr., Dra., Sr., Srta., so the beginning of an email / letter
                                  • Zoho CRM button to download images from image upload field

                                    Hello, I am trying to create a button in Zoho CRM that I can place in my record details view for each record and use it to download all images in the image upload fields. I tried deluge, client scripts and even with a widget, but feel lost, could not
                                  • Unveiling Cadences: Redefining CRM interactions with automated sequential follow-ups

                                    Last modified on 01/04/2024: Cadences is now available for all Zoho CRM users in all data centres (DCs). Note that it was previously an early access feature, available only upon request, and was also known as Cadences Studio. As of April 1, 2024, it's
                                  • email moderation issue when email is sent in the name of a mail group

                                    Symptom: an email that is sent by a mail group moderator in the name of a moderated mail group is held back for approval. Reproduction: Create a moderated mail group with members and moderators. Allow that mails can be sent in the name of the group (extended settings). Send an email to the group as a group moderator, but in the name of the group. This mail is held back for moderation which is unexpected. Expected: A mail sent by group moderator to a moderated group are not held back for moderation
                                  • blank page after login

                                    blank page after logging into my email account Thanks you
                                  • Introducing the revamped What's New page

                                    Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the main
                                  • Always display images from this sender – Is this feature available?

                                    In Zoho mail, I had my "Load external images" setting set to "Ask me", and that's fine. That's the setting I prefer. What's not fine though is I always need to tick "Display now" for each email I get, regardless if I've done that multiple times from several
                                  • Function #9: Copy attachments of Sales Order to Purchase Order on conversion

                                    This week, we have written a custom function that automatically copies the attachments uploaded for a sales order to the corresponding purchase order after you convert it. Here's how to configure it in your Zoho Books organization. Custom Function: Hit
                                  • Free webinar: Security that works: Building resilience for the AI-powered workforce

                                    Hello there, Did you know that more than 51% of organizations worldwide have experienced one or more security breaches, each costing over $1 million in losses or incident response? In today’s threat landscape, simply playing defense is no longer enough.
                                  • "Subject" or "Narration"in Customer Statement

                                    Dear Sir, While creating invoice, we are giving in "Subject" the purpose of invoice. For Example - "GST for the month of Aug 23", IT return FY 22-23", "Consultancy", Internal Audit for May 23". But this subject is not coming in Customer Statement. Only
                                  • Zoho Books Sandbox environment

                                    Hello. Is there a free sandbox environment for the developers using Zoho Books API? I am working on the Zoho Books add-on and currently not ready to buy a premium service - maybe later when my add-on will start to bring money. Right now I just need a
                                  • Apply Vendor Credit Automatically

                                    Hello!!! Is there a way where in we can apply vendor credits automatically on the FIRST OUTSTANDING BILL of the vendor?? We have lots of VENDOR CREDITS ISSUES mostly!!! Applying it manually is a pain for us. Would be great if we have a way to apply the
                                  • Cliq iOS can't see shared screen

                                    Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards
                                  • Retainer Invoice.

                                    Why ZOHO not have facilities to deduct partially advance payment from an invoice.
                                  • Apply Vendor Credits Automatically

                                    We are bulk importing Vendor credits in Zoho Books!!! Is there a way to apply vendor credits automatically to the first UNPAID bill of the Vendor?
                                  • ResponseCode 421, 4.7.0 [TSS04] Messages from 136.143.188.51 temporarily deferred due to user complaints

                                    Had email bounce. Let me know if you can fix this. Thanks. Michael
                                  • Cant Save Gauge on Creator Page

                                    How to Save Gauge on Creator Page see movie https://vimeo.com/1116410860?share=copy#t=0
                                  • Granular Email Forwarding Controls in Zoho Mail (Admin Console and Zoho One)

                                    Hello Zoho Mail Team, How are you? At present, the Zoho Mail Admin Console allows administrators to configure email forwarding for an entire mailbox, forwarding all incoming emails to another address. This is helpful for delegation or backup purposes,
                                  • Apply Advance option not shown in report

                                    We are facing an issue in Zoho Expenses. While approving an Expense Report, the "Apply Advance" option is not appearing under the three dots (More Options). Details: Module: Expense Reports Issue: "Apply Advance" option not visible Status of Report: Awaiting
                                  • Introducing Assemblies and Kits in Zoho Inventory

                                    Hello customers, We’re excited to share a major revamp to Zoho Inventory that brings both clarity and flexibility to your inventory management experience! Presenting Assemblies and Kits We’re thrilled to introduce Assemblies and Kits, which replaces the
                                  • Auto Capitalize First Letter of Words

                                    Hi I am completely new to ZOHO and am trying to build a database. How can i make it when a address is entered into a form field like this: main st it automatically changes is to show: Main St Thank You
                                  • Follow-up emails via Workflow Automation not staying in the same thread

                                    Dear Zoho Support Team, I am currently using Workflow Automation in Zoho Campaigns to send follow-up emails. In my test case, I noticed the following behavior: All emails in the automation have the same subject line. If the follow-up email is sent within
                                  • Client Script refuses to set an initial value in Subform field

                                    I tried a very simple, 1 line client script to set a default value in a custom subform field when the "Add Row" button is clicked and the user is entering data. It does not work - can someone tell me why? ZDK documentation suggests this should be doable.
                                  • Next Page