What's New - November 2024

What's New - November 2024

Hello everybody, 

Discover the latest features and enhancements we've rolled out this month to help you deliver better event experiences and manage your operations more efficiently.

WhatsApp Integrati​on (New feature)

Transform your attendee communication with the power of WhatsApp! With over 2 billion users worldwide, WhatsApp is a preferred platform for instant messaging, delivering unparalleled global reach and engagement. Studies show that messages sent via WhatsApp are read and acted upon faster than emails, making it the perfect choice for time-sensitive updates and event notifications.



Why WhatsApp?
  • Global Reach: Connect seamlessly with attendees worldwide on a platform they already trust and use daily.
  • Instant Communication: Ensure your messages are delivered and read in real time, ideal for urgent updates.
  • Higher Engagement: Boost open rates and attendee actions with notifications that stand out in WhatsApp’s familiar and user-friendly interface.
  • Personalized Messaging: Leverage message templates to craft tailored and meaningful communication.
How It Works with Zoho Backstage

Our new WhatsApp integration is designed to streamline event communication and keep attendees informed at every stage. This feature enables you to:
  • Send registration details, event updates, reminders, and announcements directly to attendees' WhatsApp accounts.
  • Automate communication using triggers for actions such as ticket purchases, reassignments, or cancellations, ensuring messages are sent exactly when needed.
  • Customize message templates to fit your event’s tone and requirements. Templates must go through a simple approval process for compliance and quality assurance.

Notes
A Facebook Business Manager account and a WhatsApp Business Platform are mandatory to use this feature.
Integrate WhatsApp into your Zoho Backstage portal today to elevate your event communication and deliver memorable experiences. Click here to learn how. 


New Gallery Settings

We’ve revamped Event Gallery settings to give event organizers complete control over their event galleries. All settings are now grouped under Event Gallery Preferences, making it easier to manage key functionalities, including the newly added NSFW Content Blocker.

Key Updates in Event Gallery Preferences:
  • Photo Downloads Control: Disable the Photo Downloads option to prevent images from being downloaded directly or via right-click from the event website.
  • Centralized Management: Access all preferences from Manage > Event Library > Event Gallery > Preferences.
  • Consistent Settings: The same preferences will also appear in the Design tab for seamless access.

NSFW Content Blocker (Early Access)

Powered by Zoho’s AI engine, Zia, this feature automatically blocks explicit images when participants try to upload them. While currently in early access, the NSFW Content Blocker will be fully released in the next update.


Exhibitor Enhancements

We've made several updates to improve exhibitor management and booth customization:
  • Tailored Booth Display: Choose to display exhibitor logos or names for booked booths. 


  • Add Multiple Booths: Quickly create multiple booths within the floor planner editor to improve efficiency. 
  • Efficient Booth Management: Find booths quickly with the new search function in the booths tab.
  • Floor Planner Element Customization: Adjust Fill Color, Stroke Color, Shadow Color, Shadow Offsets, and Stroke Width for a more personalized look.
  • New Keyboard Shortcuts: Use shift + arrow keys for swift element adjustments.
  • Booth Identification: Booked booths now display the booth name and exhibitor name prominently.

Other Enhancements 

Ticket Class Registration Links

Generate unique URLs for specific ticket classes, enabling direct registration without navigating through the main page.

Schedule Email Notifications for Purchasers

You can now schedule email notifications for your purchasers! Send timely updates about order status and more at a time that works best for you.

Sign-in OTP Email Delivery Report

Access a comprehensive report on the delivery status of sign-in OTP emails sent to users. This report offers insights into successful deliveries, failures, and potential issues to help you identify and address email delivery concerns.



For early access to new features or any product-related questions, contact us at support@zohobackstage.com.

Thank you for choosing Zoho Backstage!


      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ






                                ご検討中の方

                                  • Recent Topics

                                  • To Do: shareable task links without login

                                    Hi! I’m using Zoho Mail and ToDo in my daily work, and I’ve run into one limitation that’s a real blocker for me. Right now, to share tasks with managers or directors, they need to have a Zoho account and be added to a group. In practice, many of them
                                  • Ability to turn off "Would you like this amount to be reflected in the Payment field?" message

                                    Team, Is there any way to turn off the message" Would you like this amount to be reflected in the Payment field?" when I make a payment? This is so annoying. This happens EVERY TIME I put an amount in the Payment Made field.
                                  • Unlock agreement intelligence with Zoho Sign's latest AI updates

                                    Hello! If you've been struggling with long, complex agreements and spending way too much time on them, here's exactly what you'll want to hear: Zoho Sign now integrates with OpenAI's ChatGPT to make agreement management smarter and simpler. Acting like
                                  • Currency abbreviations

                                    Hello, Im stuck, and need help. I need the currency fields for example, opportunity value, or total revenue, to be abbreviated, lets say for 1,000 - 1K, 1,000,000 - 1M, and so on, how should I do this?
                                  • Embed Sign Document

                                    Has anyone tried embedding a document in a webpage? I'm building a webpage (using PowerPage) and I'm trying to embed it using an iframe then I got this error: Refused to display 'https://sign.zoho.com/' in a frame because it set 'X-Frame-Options' to
                                  • Zeptomail API error 500 internal server error

                                    Hi Everyone, getting this eror continuously! Can anyone please guide around the same! Zeptomail API error 500 internal server error Best Regards
                                  • We’re transitioning from Zoho ShowTime to TrainerCentral

                                    Hello everyone, Zoho ShowTime was originally built as a training platform to serve training agencies, HR teams, and individual trainers. As the platform grew, we realized that more creators and businesses could benefit from its capabilities. That’s why
                                  • Emails Are Not Being Delivered to My Inbox

                                    Hello Zoho Support Team, I am experiencing an issue with my Zoho Mail account. The most important problem is that emails are not being delivered to my inbox. Details: My Zoho Mail address: info@coreforcelife.com What happens: I am not receiving any incoming
                                  • Radar In Focus: Track customer support metrics using Radar's static reports

                                    Hello everyone, Welcome back to the Radar In Focus series, where we explore how Radar features can add value to your business. In this episode, we're looking at Radar static reports. The help desk is filled with vast amounts of data that can be analyzed
                                  • Mail ToDo & Tasks Webhooks

                                    Our company uses Zoho ToDo inside Mail to manage our tasks. When I create a task and assign it to a team member it does not notify them unless I add a reminder via mail. I'm trying to create a webhook for when a task is created to send a cliq message
                                  • Allocating inventory to specific SO's

                                    Is there a way that allocate inventory to a specific sales order? For example, let's say we have 90 items in stock. Customer 1 orders 100 items. This allocates all 90 items to their order, and they have a back order for the remaining 10 items which could
                                  • Improved UI for a Seamless User Experience - Calls, Tasks, and Meetings

                                    Hello all, We are making UI unification across CRM so that the UI experience is seamless across the product. As part of that effort, we have made changes to the details page of activity-based module records—Meetings, Calls, and Tasks. Let's look at these
                                  • Where can I find rejected inbound mails and their reason for rejection

                                    Hi, I was recently made aware by a mailing list which I am subscribed to (ffmpeg-devel@ffmpeg.org) that my Zoho mail Mail account is rejecting some emails. If I look under Admin Panel > Security & Compliance > Quarantine > Incoming, the list there is
                                  • Refund

                                    Hi There, Please refund me asap possible, because of no support given. Thank you
                                  • تغيير عمله الدفع"Change payment currency"

                                    ما هى طريقه تغيير عمله الدفع "ما هي طريقة تغيير عملة الدفع؟"
                                  • How do I fix this? Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked.

                                    How do I fix this? Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked.
                                  • Attention API Users: Upcoming Support for Renaming System Fields

                                    Hello all! We are excited to announce an upcoming enhancement in Zoho CRM: support for renaming system-defined fields! Current Behavior Currently, system-defined fields returned by the GET - Fields Metadata API have display_label and field_label properties
                                  • Zia's ability to generate and improve content extended to Desk mobile app (iOS and Android)

                                    In support, agents will have to understand customers' pain points completely to provide empathetic personalized solutions and a positive experience. However, at times, agents might find it challenging to comprehend the customer issues and connect with
                                  • BANK FEED - MAYBANK , provider from YODLEE IS NOT WORKING

                                    As per topic, the provider YODLEE is not working for the BANK FEED. It have been reported since 2023 Q3, and second report on 2023 Q4. now almost end of 2024 Q1, and coming to 2024 Q2. Malaysia Bank Maybank is NOT working. can anyone check on this issue?
                                  • Item images

                                    Can we get an "On hover" expanded image for items please ?
                                  • Free webinar—Redefining workforce security with Zoho Vault: Passwords, passkeys, and multi-factor authentication

                                    Hi everyone! Did you know that in Q2 alone, 94 million data records were leaked globally? Behind every breach is a combination of poor password habits, phishing attacks, privilege misuse, and simple human error. The fallout—including reputational damage,
                                  • Zoho Sign product updates - Q3 2025

                                    Hello everyone! Q3 was all about AI. Here's the list of features and enhancements that have gone live, along with a list of what we have in pipeline for the last quarter: AI-powered agreement management Sending documents and authenticating recipients
                                  • Zoho sites header

                                    Good day, Im stuck with this situation. I choose a template for my website creation. I have tweaked every instance of the visual editor, regarding the header, I have created created customize fonts presets... I have followed every single step. and my
                                  • Zoho Books Sandbox environment

                                    Hello. Is there a free sandbox environment for the developers using Zoho Books API? I am working on the Zoho Books add-on and currently not ready to buy a premium service - maybe later when my add-on will start to bring money. Right now I just need a
                                  • Quick Create needs Client Script support

                                    As per the title. We need client scripts to apply at a Quick Create level. We enforce logic on the form to ensure data quality, automate field values, etc. However, all this is lost when a user attempts a "Quick Create". It is disappointing because, from
                                  • Kaizen #152 - Client Script Support for the new Canvas Record Forms

                                    Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved
                                  • DNS set up

                                    I want to create an email with my company domain. When I tried to add new record with cloudflare it didn't work. The DNS record can't be manually added. I followed the instruction but still can't add it. Could you help?
                                  • Pocket from Mozilla is closing shop. Don’t lose your favorites . Move them to Zoho Mail Bookmarks now! 📥🔖

                                    The end of Pocket shouldn't mean the end of your important links and content. Easily import them into Zoho Mail's Bookmarks and continue right where you left off. You can bring over your entire Saves, Collections, and tags just the way they are. Bookmarks
                                  • General suggestions

                                    Hello, I've picked this forum as it is at the top of the list! :) First suggestion: A general forum for issues and comments that are not specific to a particular Zoho application. Second suggestion: Put a link on the home page to "Zoho Identity Access Manager" The first suggestion came about because I didn't know where to post the second! ;) Regards Mark
                                  • Can't upload attachments.

                                    I can't upload attachment in Zoho Mail.
                                  • Need Guidance on SPF Flattening for Zoho Mail Configuration

                                    Hi everyone, I'm hoping to get some advice on optimizing my SPF record for a Zoho Mail setup. I use Zoho Mail along with several other Zoho services, and as a result, my current SPF record has grown to include multiple include mechanisms. My Cloudflare
                                  • How use

                                    Good morning sir I tried Zoho Mail
                                  • Zoho Mail Desktop App Not Loading + Can’t Manage Multiple Accounts

                                    Hi everyone, I’ve been having ongoing issues with the Zoho Mail desktop app for the past few weeks. The app starts to load but gives up midway and never actually opens — there’s no error message, it just stops loading. The main reason I use the desktop
                                  • Error when sending emails from Zoho

                                    Hello, When trying to send an email from Zoho CRM I keep getting the below error: javax.mail.AuthenticationFailedException: 535 5.7.139 Authentication unsuccessful, the user credentials were incorrect. Any support on this will be much appreciated. Thanks,
                                  • Zoho Tables is now live in Australia & New Zealand!

                                    Hey everyone! We’ve got some great news to share — Zoho Tables is now officially available in the Australian Data Center serving users across Australia and New Zealand regions! Yes, it took us a bit longer to get here, but this version of Zoho Tables
                                  • Not all emails from outlook365 migrated to my new zoho account

                                    I recently setup a new email address hosted by zoho. I migrated all my folders and email from my Outlook365 account to my new zoho account, but not all my emails migrated. Looks like only the past 12 months, or so, made the move. How do I get the rest
                                  • Clients not receiving emails

                                    I've been informed that my emails are not being received. Is there anything that I should look into to rectify this? Many thanks!
                                  • Max numbr of IMAP Accounts in Zoho Mail?

                                    In Zoho mail, you can manage the inboxes of other accounts using IMAP (and POP, actually) https://www.zoho.com/mail/help/external-imap-accounts.html Is there a max to the number of inboxes we can add?
                                  • Formula Fields Trouble

                                    Hi,  I can't get even a simple formula field to work and must be doing something dumb. This formula: If(Len(Trim(${Quotes.Subject}))=0,1,2) Gives the error: You used the wrong type of data in an argument. Check what you entered between the parentheses of your functions to make sure you put the right kind of data in the right place. This formula: Len(Trim(${Quotes.Subject}))=0 Gives the error: Syntax Error. Check the examples for any functions you're using to see if you formatted them correctly. Make
                                  • OPTED FOR STORAGE BY DESCRIPTIVE MISGUIDANCE

                                    We've opened a domain with three mail ids and payment has also been processed now the bill raised is for single use ID with additional storage capacity. Kindly request you to modify the purchase.
                                  • Next Page