Insufficient Privileges to perform this operation. Contact your Administrator.
I am using the admin account which having the permission for google ads, but i have the error when try to hit Get Started in google ads tab. "Insufficient Privileges to perform this operation. Contact your Administrator". Already check the profile permission,
google calendar instant sync
When are we going to get instant-sync between Google Calendar and Zoho Calendar. Can't wait 2 hours to see my schedule!!! Thinking of switching CRM companies of this is not resolved :-(
How i can use Google Maps with my contacts to Zoho CRM?
Dear, I need discover how i can integret Google Maps with Zoho, because are many contacts i need map. Thanks's and we are waiting. Att. Walter.
Problems in time zone Argentina
Hii !! Currently in an account I have synchronized the crm with google calendar with the argentina / buenos aires time zone. In the CRM eh created an event at 12 PM but in the calendar google appears at 10 AM. In the CRM, in the "account" and in google calendar the time zone is UTC - 3:00 Argentina time Buenos Aires. Help me !!
RingCentral SMS through Zoho CRM mobile app
Is it possible to text through Zoho CRM mobile app? I can do it on a browser. I have RingCentral service.
Start from scratch
Hello It will be possible to re- start from scratch without any data element or customization, no email accounts linked to the domain / company. It would be like starting again from the beginning. (all zoho products, crm, survey, project, etc) thanks
Integrating GMAIL with Zoho (IMAP VS. POP3) and advantages of just using Zoho Mail as Host
How is IMAP protocol working with Gmail? I would like to understand the advantages of IMAP over POP3 (syncing across multiple platforms/devices) (Do you have to do IMAP protocol for each user etc.) (storage issues? cost?) What other issues are you seeing with using a third party hosted email programs? What are the advantages of just using Zoho Mail and the related cloud storage?
Adwords integration with zoho crm developers api
I'm trying to connect google adwords with zoho crm api. Almost ever step i've completed, Google Adwords tab is also showing in my zoho and it's showing all adwords details etc. By following the steps of this url https://www.zoho.com/crm/help/google-adwords/configure.html But in the end the Steps of For Third-party web forms I've followed but information not appearing when i'm going to create potential. What should i do for this ? please guide.
Gmail bocked in zoho
I am receiving this message when I try to sync gmail. You cannot create a POP account, as your email incoming is blocked. Retry after the Incoming has been unblocked. Any help on this? other forums seem to show that Zoho is the only ones that can fix this.
Regular crashing of ZOHO CRM in Android - both tablet and phone apps.
Any clues as to what this might be. 'Unfortunately there's been an error - Zoho CRM has stopped. I've uninstalled it on my phone (galaxy s3) altogether, as it stopped loading every time with the crash message above. The tablet Galaxy NOTE 8 does better as you can use it, but it crashes 1 in three times at the worst moment, such as after entering a large note field, losing the lot. Also, on the phone, any incoming phone call would freeze the phone - then Zoho would pop up with its message. Only
How to sync zoho crm leads with google docs?
Hello I want to create the functionality like when I create new lead in zoho crm it also create/insert into the google docs and it is same for leads updation. Is it possible to create that? if it is please suggest me how I can achieve this. Thank you Shirish.
Synchronise GMail and Zoho CRM, it's easy
Game of Cloud for Gmail is Chrome add in. Main function is to synchronized in real time every zoho CRM and Google mail information. You have access on each Zoho information through Gmail. Update, create and delete evry Zoho CRM information directly through Gmail. To discover and try free during 10 days, go to Game of Cloud for Gmail .
CRM to Google contact
Hi. I would like to sync my contact in Zoho in my gmail account. The process is easy, but, just one thing cause some troubles... the address. In Zoho, the complete address is formed by many field (Street, zipped, etc), but when I want to map it with gmail, I see only "Personal adresse", "professional adresse", etc. But I cannot map street with street, apartment with apartment, etc. The only solution I found is to use custom field, but it's not really a good solution. Do you have any suggestions ?
Sync settings for Google Apps question
When setting up Calendar Sync in Zoho CRM there is a option the set target calendar via a drop down menue. Can this target be my default calendar associated to my Google account? (I can´t test this since I´m on a free license testing) Joachim
Zoho widget in Gmail can it be removed?
Currently we don't use the Gmail organization concept and all in one org. Sine Zoho links to this everyone gets this as they read every email. Zoho CRM - Affordable On-demand CRM Does anyone know how we can get rid of this awful thing? We have various ways including creating a google org just for zoho but this busted other things and is less than efficient. Thanks.
Google Contacts Synchronization: (problems and solutions)
This thread is for documenting discovered 'problems and solutions' to Zoho's - Google Contacts Synchronization. I have figured out a few 'solutions' that are no where to be found on the Zoho website. So, I thought that it might be good to start a thread where 'we' (Zoho community) could help solve some of our own problems, and also provide some feedback to Zoho on ways to improve this 'very important' product/feature.
Google Apps Integration - Zoho CRM Contextual Gadget for Gmail
Hello! We're pleased to announce the Zoho CRM Contextual Gadget for Gmail as a part of our Google Apps Integration. With the Contextual Gadget, when you receive an e-mail from leads or customers within Gmail, your customer information will be automatically pulled from Zoho CRM along with the notes, contact info etc. If the contact information doesn't exist in Zoho CRM, you can instantly create a lead or contact without hopping to Zoho CRM. Additionally you can create business opportunities for the
Zoho - gmail intergration
Hi, I am starting to use Zoho CRM and Project. I want to roll it out across the company but obviously want it to be as slick as possible before I do. I love it but am struggling on some things particularly the integration with Gmail. I am hoping someone can help. When I import a contact from Gmail contacts it doesn't always bring the emails with it and if it does it only brings emails from about a year ago in. I REALLY need zoho and gmail to work together. Company is about 35 strong and we all
Linked account two different services?
Hello support I see on an account two serivces linked to google apps in zoho account. acountx@domain.com GAPPS acountx@domain.com GOOGLE In the first time we use "Google Apps for Business" today we make a downgrade to "Google Apps Standar". This "double linked" on Zoho Account can be a problem? In Zoho we use CRM and Project pay versions. Thanks
iPad app account access
I get the following error when trying to connect via the iPad app; Your account is accessed by Google/Yahoo/Google Apps/Facebook federated Sign In and do not have any Zoho password. Click here to send you a e-mail message, which will contain instructions to help you reset Zoho password for this account. Any idea how to use the app when Zoho account is through Google apps?
Associate Google Event with Zoho CRM Contact
I would like to request an option to associate the event synced from Google Calendar to the related contact. See the flow below. create an event in Google and invite a contact that is also/already listed in CRM; after creating the event add the contact using his/hers email address to invite himher for the event; Next Google calender to be sync with Zoho CRM and show tthe event under the contacts Open Activities in CRM. Thanks
Can I set specific users to see the Zoho CRM Contextual Gadget for Gmail
Is there a way to specify which users in our organization can see the Zoho CRM Contextual Gadget footer? For the majority of users it just gets in the way. It would be nice to have the footer shown only to our sales & marketing teams.
Sync with accounts for Outlook Plug In
Is there a way to have emails show up under the account instead of the contact? it seems like am extra step to find these synced emails and there is no way to know if another user has been in contact with the client unless you click on the contact to find the email.
Sincronize Contacts between Gmail Account and Zoho
Hello, how do I do this: Log in to Google Apps. In the Google Apps Dashboard, select the Google service. Click Zoho CRM from Google's universal navigation. If I have only a common gmail account, for example yomeanimoyvos@gmail.com? can i?
Wrong Email Address
I dont know why, but when I go to "setup" - "Apps & Add-ons", and then to "google apps" to sincronize the contacts from my account "yomeanimoyvos@gmail.com" ( my bussiness email ), it get my contacts from "bernardocari@gmail.com" ( my personal email ). The problem it is I can not find where it is "bernardocari@gmail.com" on the configuration, I have written "yomeanimoyvos@gmail.com" everywhere on the set up. Do you have any idea on how to change this?
Unable to send mail from Zoho
I am unable to send mail from Zoho. I purchased the Zoho Mail addon and I have Google Apps account connected. Nothing happens when clickong on email button from "Contacts" or attempting sending email to a opportunity contact. Thank you.
Syncing Gmail Without Using Zoho Mail Interface
Our sales team uses Zoho CRM and Gmail, as well as the Gmail add-on. For some reason, emails only attach to accounts/contacts when they're being received within the Zoho email interface. We'd rather just continue sending/receiving email in the web interface for gmail and have the emails automatically be synced against our zoho contact database - otherwise we're required to do incredibly tedious data entry. I'd also be amenable to a solution where we could cc or bcc an address in the zoho system
New Google Apps Domain Connected To Existing Zoho CRM
Hello all, I have a domain that i want to switch to Google Apps. My question is, can I integrate it directly to my current Zoho CRM that I have been using for a year, or do I have to create a new Zoho CRM? If I can integrate to an existing Zoho CRM, are there instructions on how to do that? If so, where or how? Thank you, Chris
Upload CSV
Hi I would be interested in using the API to submit a CSV file from Google Apps Script. So far, I am using this: var url="https://reportsapi.zoho.com/api/xxxxxxxxx/yyyyyyyyyyyyyy/"+tabla; var ticket="zzzzzzzzzzzzzzzzz" ;//getTicket(); url=url + "?ZOHO_ACTION=IMPORT&ZOHO_OUTPUT_FORMAT=XML&ZOHO_ERROR_FORMAT=json&ZOHO_API_VERSION=1.0" var params={"ZOHO_API_KEY":"vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv" // ,"ZOHO_ACTION":"IMPORT" // ,"ZOHO_OUTPUT_FORMAT":"XML" //
migrate existing account
Hi, we are using Zoho CRM successfully for over 2 years now, but to further enhance it we would like to integrate it more tightly with Google Apps (since we also use the google apps premier edition for mail and calendar). How do I do this? Obviously I don't want to start with a empty Zoho installation from the google apps marketplace... thx! Jeroen
Signing in directly to Zoho without Google Apps
Hi, I have created a Zoho CRM account through Google Apps. Everything works fine, but I'm now considering switching from Gmail to Zoho mail and would thus get rid of Google Apps. Is there a way to login directly to Zoho without going through Google Apps? Thanks for your support Maelga
Google Apps users disappeared from settings menu Zoho CRM
Hello, We work with two users from our Google Apps account in Zoho CRM. Till recently, we had full integration, of which the contacts synchronization is of biggest importance. Now, in the menu ´Apps & Add-ons --> Google Apps --> Users´, no users are shown, nor can be added. It seems that the integration for Contacts does not work either... We are in Professional edition. What has happened? What can we do about this?
Create ticket for google apps based account
Hello! I was trying to create ticket for our google app based account but always have 'Username and Password do not match'. Same code working perfectly when I trying to do the same but for regular account with login stored on your side. Is there any specifics for google apps? Serg
Google Email
I'm not able to connect Zoho CRM with gmail account, I'm sure that password is correct.
Google contact sync not working
Hi, There are 3 of us in our organisation, and we want to use the Google contact sync to keep our contacts between google apps and Zoho in sync. One of our organisation has been able to sync contacts fine through the google contact sync option, however the rest of us have been left out in the cold. The sync is set up the same for all users - A daily 2-way sync with Zoho winning, of all contacts. Is there any way to see what is going wrong, or where the confusion is coming in. Currently all contacts
How do I direct the domain name I purchased from Zoho to my website?
I purchased a domain name with Zoho, thinking I could create a site using google and then link the two. I wouldn't have purchased it otherwise. How do I make my domain name point/link to my website? PLEASE HELP! (does zoho have a free web building tool? if so, I could also create a site within Zoho and use my domain name for that)
How do I sync emails, tasks, contacts and calendar?
Hi, I have installed Zoho for Google apps and I can now add tasks when somebody emails me and check their information (so I know it is linked) However, on the slides that help it has a setting in Zoho CRM that is Google Apps that allows you to change some settings, I don't have this. How do I make it so Google Apps logs emails sent to clients into Zoho? I have purchased Zoho Mail. Thanks
New Google Contacts Syncronization
Field Mapping: Zoho CRM Fileds: Last Name, First Name Google Contacts Fields: Name When mapping fields, only one Zoho Field (Last Name Or First Name) will map to the Google (Name) Field. When synchronization occurs, I currently only get the Zoho Last Name Field (mapped to Google "Name" field), and not the first name. Can Zolo allow a map into Google contacts for both the First and Last Name, or am I doing something wrong?
Question about Zoho integration of Google Apps contacts
I had some free time today to begin looking at the Zoho CRM for Google Apps add-on that's found in the Google Apps Marketplace. We were hoping this would actually provide "integration" for Contacts, but it seems to be nothing other than a very basic import function. After getting the Zoho CRM component installed and configured in Google Apps I can now go into Zoho Setup->Zoho CRM for Google Apps->Import Contacts. This brings up a not-very-friendly import wizard. The Google Contacts are not grouped
zoho app only for certain users in domain
Hi, we have configured Zoho CRM integration for our domain, but not all our users in Gmail are using Zoho. Can we specify somewhere which users should get the App and gadget? Maybe with a Group or something? thx! Jeroen
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