[marketing automation] get events from Zoho Form and Zoho CRM
Hello, In Marketing Campaign, is there a way to get event from Zoho Form whenever someone on the website fills a form? Thanks in advance, AlexAPI integration
Dear Sir or Madam, We start using your platform and faced a few issues: 1) If we update a field with an API it is not triggering updates in journeys 2) According to your documentation, we need "trigger_key" to trigger the journey with API, but when we get the info about journeys there is no trigger_key field - only Journey_key and with it it doesn't work. 3) Journey through your system couldn't go for one lead more than 1 time. The best way if we can trigger the journey with our system everyHow do I add a CNAME to verify my domain for smart URLs?
The instructions are not clear on the help page. Some of the steps are missing. How do I add a CNAME to verify my domain for smart URLs? For the 'CNAME' record, what goes in the DNS name section? I am using Google Cloud Platform. Do you have a video or something that might help?No data of popup on 7/24/2019
Hi there I observed my data of popup, but no data shown until this morning. Is there any bug about popup?Marketing Hub Integration
1. I am trying to integrate Zoho Backstage to marketing hub. How can i know who is the owner for this portal? Or how can i add another company URL here? 2. I also would like to link my zoho survey to marketing hub, please advise. Thanks3 beginnern Questions
Hello Community, I'm a new Zoho One user and just set up MaerketingHub. I have three questions / problems. When I launch MarketingHub it still prompts me to clone my lists from Zoho Campaign even though I've already done this and deleted the original list (is was empty and not yet configured completely). How do I get rid of this message? I activated "Topics" für GDPR reasons and was able to set up one topic. When I try to create another one, it tells me that I have no lists that I could assign theHow can I add buttons to my Emails?
I need to be able to add buttons to my emails fore the reader to choose what to do next. For example: Button 1 will result in a new customer journey to be triggered Button 2 will result in a pop-up appearing to capture some data Button 3 will be a no thank you selection. I cannot work out how to implement these. Please advise.How i can remove a domain from Smart URL?
Hi everyone, I have some troubles when using Smart URL in Marketing Hub. Can you help me? The first, I chose a wrong domain and now i can't remove it to replace a new one. How can I remove this domain from Smart URL? The second is: What do I need to do to display the indicators at Touchpoint? Now this part of me is empty, although I have done everything. Thank you for your help.Cookie policy banner
Hello!! I have configured the Cookie policy banner but it does not appear on the web, I have installed the wordpress plugin for MarketingHub. regardsHow do you assign a tag to a lead based on completion of a form?
We have several forms on our site... How do we assign tags to leads who complete specific forms? ThanksCannot edit cookie policy banner
Hi there, I want to add the cookie policy banner to my website, however the banner appears at the bottom of the page behind the SalesIQ chat widget. I wanted to move the cookie policy banner to the top of the page so I clicked the Edit button but I get a page that says I do not have permission. I am an admin and created the account through Zoho One. Thanks CraigLibrary - NO IMAGE PREVIEW
So annoying, some folders are not showing the thumbnails/Preview of the images inside the folder. Specially when created the form and trying to change the background image there is no preview of the images within the folder.Email verification
Does a lead have to confirm their email address after filling in a form form before we can market to them? Or is there a setting to put this off. Thanks ShaunWeb Assistance URL ISSUES
Already added the code in the page i wanted to track. but somehow the page URL cant be seen.Match End User Timezones on Emails
Let it be know I am a HUGE fan of MH. :) When you are configuring a journey to send out an email you have to pick a time you would like to send it out. This works great if ALL your customers are in the same timezone. It would be very helpful if you could align with the timezone of your user. Meaning if you want to send an email at 8:00PM this would would vary depending on the timezone of your customer. I believe this function already exists within email campaigns. It would be ideal to see ifJOURNEYS: Is there a WAIT or DELAY block we can drop in?
I find I would like to put a WAIT condition or a DELAY condition on a path in Journeys. Is there a standard way to do this, or is this not available, or is there workarounds (possibly conditions)?Has anybody got Journeys to work?
I have set up a very simple Journey, it literally just sends an email to a lead if he or she hits a certain page on my website and fills in a smart pop up form. It doesnt work! I have tried other variations, equally simple but still I couldnt get it to work, Has anybody actually used Journeys and if so what are you using it for? Regards, ElisabethOpen Rate Decreased after moving from Mail Chimp to Marketing Hub
Hi, My company recently switched from MailChimp to Marketing Hub by Zoho. We noticed that our open rate dropped from an average of around 25% to around 15% on the first few campaigns sent from Marketing Hub. Can anyone provide insight on why this may have happened? Thank youThe goal doesn't work
Hi, We created the website with Zoho Sites and connected it with Marketing Hub, we can see how many visitors, create event, and even create tracking URL. We created goals with the setting visit a particular page and with selected the right page but the goals weren't counted.Using journeys in CRM
Hi, Just sat in the Zoholics conference in London! Are we able to use journeys in marketing hub for our already completed leads (so customers) in CRM as well? Or is Marketing Hub solely for lead nurturing?Very long URLs not supported
https://payments.zoho.com/ResellerCustomerSignUp.do?id=9be69a16c42c295444f282442d212c24e909ec9e31902f192d308a09bdb5e9a3 - this link can't processSetting up a multi level campaign
I could use some advice on how to do the following. What I would like to do is send out an email campaign for a local 1/2 day workshop. They will need to sign up for it and pay to attend. I plan on sending to my Zoho CRM contacts and promote on Facebook and LinkedIn. When they sign up and pay online (with paypal) I want to be able to stop the first campaign to my Zoho CRM contact or from someone that came to my landing page through social media and automatically start a confirmation campaign whichHaving issues validating your website within MarketingHub? Try this!
If you've experienced a situation like in the below screenshot, then keep reading. Now, try these steps Step 1. Double-check the <head> of your website and make sure that the validation code was input without error Step 2. If the code is indeed correct, then grab the direct URL to one of your websites pages. Example - Use the direct URL of one of your webpages on your website Instead of www.zenbros.net, WE used www.zenbros.net/geaux-crm If you continue to have validation issues after attempting thisSettings --> Subscription says Dormat
Hi, Marketing Hub looks great and I've connected via Zoho One. Under Settings --> Subscription the plan says Dormant and I can't get my website to activate. It was working OK over the weekend but today it says the website is Inactive (under web assistant). When I click activate it reverts back to Inactive. Any ideas? Many thanks. Jon
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Hello Marketers, Welcome back to Marketer’s Space! WhatsApp made changes to their pricing model on July 1, 2025, moving from conversation-based pricing to a per-message pricing model. This week’s post focuses on what these changes mean for your WhatsAppWhatsApp Message Pricing Changes (Effective July 1, 2025)
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Hello Marketers! Welcome back to another post in Marketer’s Space! We’re excited to continue our series on the many advantages of integrating Zoho CRM with Zoho Marketing Automation (ZMA). This series is designed to help you unlock the full potentialMarketer’s Space - Automating CRM Actions with Journeys - Part 1
Marketing and sales go hand in hand, yet teams often struggle with inefficiencies in lead management. Leads may go cold due to delayed follow-ups, and valuable prospects might get lost in the shuffle. This is where integrating Zoho CRM with Zoho Marketing
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