Zoho Pagesense error clicking link
I've added zoho page sense link to my SPA angular application and it seems to be working well for the most part but its breaking links on my site. If I refresh the page it seems to work. I've tracked it down to this file: https://static.zohocdn.com/pagesense/tracking/sessionrecording-a1cf4e7ba6_.js
Heatmap: Missing Content Elements - Zoho Page Sense
Hi there, I'm trying out Zoho Page Sense to generate heatmaps for my Wix pages. My problem: Some parts of my Wix pages don't show on my heatmap, the heatmap is just empty there. Maybe Wix default lazy loading setting causes this error? Is there a way
No Experiment Visitors
I have an experiment running for five days. PageSense web analytics data shows the page is getting visitors, but the experiment data itself says zero visitors. I am in trial mode, not sure if that's related. A week ago, I contacted support through chat
How to Move Behavior, Acquisition, Polls & Forms Data from Zoho PageSense to Zoho Analytics?
Hi Zoho Community, I'm looking for a way to transfer data from Zoho PageSense to Zoho Analytics, specifically: Behavioral data (clicks, scrolls, heatmaps, etc.) Acquisition data (traffic sources, campaigns, etc.) Polls and forms data As far as I can tell:
No Responses in PageSense Polls
Hello everyone, I have launched a poll on two websites yesterday and I think that responses are not being recorded correctly at the moment. I can see the poll on the page and have tried to submit test answers which are not showing on the PageSense report.
[HELP] My PageSense Data Is Not Accurately Reporting Zoho Sites Data.
I have been running a Zoho Site and connected to Zoho PageSense. The data is insanely off. My Zoho Sites shows 2,219 Session Count for February 2025. My Zoho PageSense shows 15 Visitors for February 2025. What is going on that is preventing my Zoho PageSense
Lead Automation Issue with PageSense Tracking
We recently implemented lead automation in our company and are using Zoho PageSense to track lead details. As part of this, we created an Element Click Goal to capture leads from our landing page. However, we discovered that the PageSense tracking code
Pagesense Poll pop-up behaviour
Is it normal that the Poll popup in PageSense doesn't do anything after pressing the Submit button? I would expect it to give at least feedback to confirm that you have submitted, but when integrating it on my website I can give a reaction in the first
Not split my 50 50 URL's exactly
I am preforming split URL testing on my website but over the months not getting exact data. please suggest how we can trust 50 50% Split URL Testing.
Content of Preview url is overriding the whole content of the webpage.
Hi there, We are facing some issues with the new page sense experiment. Issue 1: We tried to add a new qr image with a link in the details page of our site. But the problem is once we launch the experiment, all the details pages in the production are
Use PageSense Experiment's intelligence, but with our custom code
Most experiments as is work for us and our level of customization, attribution data sent upon lead creation to Zoho CRM etc, other than Pop ups. It feels like Popups are to capture leads yet they don't allow any custom code to run or hidden input fields.
Can't create Page Group for single posts in taxonomy
Hello, I am trying to create a Page Group in Zoho PageSense, but none of the URL options fit my use case. I have a WordPress website with lots of posts published. Each post is attached to at least one taxonomy (category, subject) but the single post URLs
Pagesense snippet required updating
Hi, My pagesense snippet.js is flagging a warning in: Browser console logging PageSpeed Insights test Error message as follows: DOM Mutation Events, including `DOMSubtreeModified`, `DOMNodeInserted`, `DOMNodeRemoved`, `DOMNodeRemovedFromDocument`, `DOMNodeInsertedIntoDocument`,
The user can only create one space in pagesense
Right now my https://pagesense.zoho.eu/pagesense/#/spaces page is totaly empty, but when i try to create my first space I get an error saying my user cannot create more than 1 space. Any help?
Goals and Heat Map numbers Don't match
I run multiple white-labeled sites and have found some major discrepancies between goals and heat mapping in PageSense during the same span of time. I have attached some images of these differences in one of our white labels, but it is happening in 5-6
Cannot delete saved segments
I noticed that it is not possible to delete saved segments inside PageSense. I used to rename them and sort of "hide" them from view, but now there are way too many and it would be much easier if I could just delete the saved segments. It is surprising
PageSense Seesion recordings
How come I can't see any of my recorded sessions. I've confirmed that the snippet is probably defined in Wordpress, I am getting stats, etc. I see list of recorded sessions, click on them, and goes to recording but says OOPS didn't work try again. Refreshed, clicked all other recordings - nothing.
custom even goal
hello, i am trying to run custom targets in pagesense but i am not succeeding. My target of is to go from one url to another, I put the code that pagesense generates for a new target when it loads the new page. should i put that same code in the previous
Not seeing Heat Map in PageSense
I have just installed PageSense and it records the visitors but it is not showing any heat map activity or visits. Is there a setting that needs to be made to turn on the Heat Map function? i have tried to attach 2 screenshots that are less than under
Google Analytics not integrating with Page Sense
Hi, I am trying to integrate PageSense with Google Analytics, according to the docs there should be a box where I can input a Google Analytics tracking code but so far none has appeared.
Heat Map and visibilityChange
Hello, Until recently, Page Sense has been running on my Zoho Commerce store with no problems. It seems however that something either changed, or I possibly made a change on my side that changed certain behaviors of the site. To be specific, I was using visibilityChange as a way to turn the tab title into a pesky attention grabbing rotating advert to ask the potential customer to return to the tab if it was detected that they'd gone to another page or the tab had otherwise lost focus. I also used
QA Mode not showing changes as Editor does
Hi, I have an A/B test for mobile in draft mode. I have created the variation and I can see it is applying the changes correctly when checking using the Editor. Problem is when checking using QA mode. In QA mode the changes are not applied to the variation, even after I select the variation on the QA mode box, set the Audience Segment to mobile. So, since at the editor is fine, but at QA mode the changes seems to not be applied, I can't start the test because I don't know if the variation will
SalesIQ / PageSense Data Mixmatch
There's a lot some skewed data between PageSense and Sales IQ. Sales IQ may show one city or location for the visitor, but then PageSense may have a different location for the visitor when you go to view the recording. The location name is also not a column in the recording listing, which would help a lot too. It would be awesome if the location information (and the recording/session identifier) was somehow synced or shared between Sales IQ and PageSense. Instead of Malicious Rabbit for the recording,
Wordpress recordings aren't displaying correctly
Installed the script snippet in our Wordpress website via a plugin that allows header and footer scripts to be inserted. The header is common to all pages of the site. When viewing recorded sessions, it appears the raw, unstyled page is displaying which doesn't allow one to see the actual actions of the site visitor. Has anyone encountered this issue with Wordpress sites? Screenshot attached.
Page Sense
Hey i made the screen recordings on zoho page sense, but it is not recording my site correctly - i cant see anything the page looks like he is not loading the CSS and so the records make no sense. THX for Help
Why aren't all my conversions showing up?
I am using Page Sense to run an A/B test off ads on FB and the conversions showing up in Pagesense are way lower than what FB is showing? My trigger for conversion is the user going to the confirmation page but it might happen a few minutes/hours later - for e..g, if they pay via PayPal, they might not go to the confirmation page until they get an email later. Is it a session issue i.e. it's only recording conversions for a particular visitor for a certain time? I need to figure this out ASAP otherwise
Can't make the Session Recording works in my single page application (SPA)
Hi, I'm trying to use pagesense for heatmaps and session recordings, but I got a problem, related to the fact that my application is a SPA that uses Vue.js and Vue-router. The first page always loads fine, regardless the route, but when user clicks on links I immediately see a blank screen on the video, instead of the next page's UI. I added the pagesense script to my layout's <head> tag, the same way I used other recording tools, such as Hotjar, which had worked well. It's important to mention that
After clicking link of table of contents (url#anchor): no more clicks measured
Hi, i have a URL split test: Split Test Stimmungsaufheller (1) (1) (1) (1) (2) (1) (Btw. how can I rename it) While testing I found that after a user clicks a link of the table of contents (e.g. https://www.meinwegausderangst.de/pflanzliche-stimmungsaufheller-02/#tab-con-21 ) and after that a user clicks another link that should be measured by a goal, then this click is not taken into account. This seems wrong to me! Please support. Btw. my email is andreas@warzen-***.com You should find my account.
Zoho PageSense share links don't work
Hi, It seems the URL that the Zoho PageSense share feature gives don't work. Looks like it's displaying a http:// link when it needs to be https:// in order to work properly. Mark
CSS not loading in heat map view
I ran into a problem with two different websites where when I view the heat map experiment, the CSS for the page is not loaded under the heat map overlay. When going to the page directly, everything looks fine. The page also looks right on the Experiments page where a screenshot is used as the thumbnail... The sites are both WordPress websites. I've tried both the regular snippet and async. I'm hoping this has been seen before and there's a solution. Thanks!
Page sense snippet testing not responding
Hello I have a Pagesense snippet on this site https://profitsavvy.org It seems to be correctly installed. When I click 'verify snippet' it opens a test window but there is no response. When I do the same thing with a site that does not have a snippet it does the same thing but then responded to say "snippet not found". I have run the applciation for several days without logging any responses so I belive the snippet is not working properly. Can anyone assist? Thanks Scott