Messages not displayed from personal LinkedIn profile
Hello. I connected both our company profile and my personal profile to Zoho social. I do see all messages from our company page but none from my private page. not even the profile is being added on top to to switch between company or private profile,DKIM
I have my DKIM in Titan, which is another email service provider. I get this notification on my portal. What shall I do? ( Improve the deliverability of emails sent from Zoho Social by adding DKIM (DomainKeys Identified Mail) records to your DNS settings.Making post copy bold and other limitations
Hello, Posting through Zoho Social, copy that I make bold in the post copy field appears differently in the actual post. eg: 'Exciting UnLock News!' is supposed to be in Bold San-serif, however it displays as bold Serif font instead. Can this be fixed?I have a problem which is that the posts are not published
I have a problem, which is that posts are not published. Since yesterday, I have tried more than 50 separate posts without any new information.Facebook Professional Account
Zoho social says there is nothing to be added when I try to add my Facebook and Instagram accounts. Both are Professional profiles. How do I go about adding them? They are not Pages or Groups, they are simply Professional accounts.Introduce Tagging in Pictures | Zoho Social
Zoho Social is a fantastic social media management tool. We use it in our organization, Encaptechno. I want to request a feature where we can tag people in images directly from Zoho Social, just like in the text/ caption of the social media post. If weInstagram Reel resolution issue
On June 6, 2024, we scheduled a reel via Zoho Social for all our social media platforms. The reel was uploaded with the correct resolution on all platforms except Instagram, where the resolution appeared to be reduced. Can you please help us understandMy YouTube short didn't post
Hello, I have a problem. I scheduled a video to be published at the same time on FB, IG, and YouTube Shorts, but the short wasn't published and it doesn't explain why. The duration is 45 seconds and it has the correct 9:1 size. Can you help me check?Facebook Not Seeing Pages
When trying to connect to my facebook business pages, it gives an error saying "Uh Oh! No Pages". I have three business pages that I am the admin of. None of them are appearing. Any ideas?LinkedIn Token expired. Need to reconnect.
Hi, I received an email that I need to reconnect my LinkedIn Company page. When I click "Reconnect" in the email, it takes me to the Social Channels page, but there are no further options to reconnect. See screen grabs below. Can you please assist? Thanks,Live Stream doesnt work... it never shows any information
Hi All Currently on Zoho Social Premium trial - I'm loving it so far and keen to sign up, but the Live Stream just never populates. Its been like the screenshot below since I signed up for the Premium Trial. Is it broken or am I doing something wrong?How to post more than 4 Images on Instagram?
Hi I read several articles to the topic od how to post more than 4 images on instagram, but i can't figure out how it works. I can't find the content editor and i installesd the z share extension for google chrome. Could someone please help me? ThanFacebook Leads Ads/forms status issue
Hello Team, I've noticed that one of my Facebook lead forms is currently showing a status of 'Not Delivering.' I'm seeking clarification on the reason behind this and how to reactivate it. This particular form is integral to my Facebook Ads strategy asImages are not loading on post sections and shows a blank placeholder
On zoho social I'm seeing blank placeholders on the post section even if the post has a image attached from it. This happens regardless if I posted manually on facebook or from zoho social. Issue is happening on Facebook, Twitter, but works on googleZoho Social allows only 4 images per post even for Facebook though API allows more than 10
I have selected only Facebook stream to be used for publishing. Now I am trying to choose more than 10 photos. It (randomly) chose up to 4 photos and then gives an error message that up to 4 photos have been chosen. The API allows more than 10 as confirmedConnect Zoho with Linkedin's Page
Hi, I'm having a problem to connect with Linkedin company's page. My personal Linkedin account are connected to manage the company's page but when I want to add the company's page to Zoho, it didn't worked. I thought by connecting my personal LinkedinFaceBook Groups Not Staying Connected
I add my facebook group to my account and it connects. Then it just disconnects and tells me to reconnect. I've sent emails about this and no response. How come Zoho doesn't have a customer service chat on their site like many others? Makes no sense toCompulsory field not showing while mapping linkedin lead form
Hi, I'm trying to map the fields of my LinkedIn lead form to Zoho Social. I can find all of them but one. The field type is the same as another one that is showing correctly. Need some help here please. Thank youCan't change my 'home' country
Opened my Zoho social account in one country - clearly used my IP address and now I can't pay on my home currency. UK business but stuck on AUS version of site and billing. Can you please help?Zoho Social not Posting to LinkedIn Company page & Twitter
Currently, Zoho Social is not posting to LinkedIn company pages and Twitter. is someone looking into this? How long before it is back up?issue uploading a video (uh oh etc...)
Hello, I'm faced to an issue. I couldn't upload a video to post using zoho social. Error message is the same as for other users (uh oh etc...) without showing where this issue come from. File is good in every aspects of this : https://help.zoho.com/portal/en/kb/social/faqs/media-and-link-attachments/articles/can-i-publish-posts-with-videos-from-zoho-socialInconsistency in confirmation message display
The android app at times show a modal dialog box for confirmation and sometimes shows as a non-intrusive green bar at the bottom of the app. The non-intrusive one seems to be professional and aesthetic in appeal. After a bit of research I found out thatinstagram stories
Despite disconnecting and reconnecting my account, I do not have access to a way to publish instagram stories. Any one else run into this?Bug in Zoho Social Despite having a compliant video for Twitter
I have a media which failed initially. Then used a service called Online-Convert here to get the same in Twitter compliant format. Even after that Zoho Social refuses to accept the video citing non-compliance. However the same went through without hasslesAuto-suggestion of Social Media Handles not appearing in Free Edition
In the Premium Trial, when we start typing @, immediately, Zoho Social shows multiple tabs one for each social media handle whereas in free version even when only one social network is selected the matching handles are not listed. The browser consoleHaving more than one profile is a MUST these days, why is Zoho so limiting?
Here are metrics from some of the top brands in the world: Coca Cola Facebook Pages 70 Twitter Handles 35 Instagram Accounts 21 YouTube Channels 10 LinkedIn Accounts 2 Google Facebook Pages 57 Twitter Handles 93 Instagram Accounts 4 YouTube ChannelsTwitter Video Live/Error Confirmation does not go away by itself
I have an observation with regards to this confirmation message in Zoho Social. Unlike other messages which go away after a pre-set period this remains sticky and user has to click the (X) to close it regardless of the fact that appearance of anotherLost scheduled posts
Hello - signed up for a trial period to get a feel for how Zoho works and I scheduled quite a few social posts. I've been downgraded to the free plan today and no longer can see my scheduled posts. Have I lost them? I didn't save any copies of the contentWant to link to an Instagram Page but it keep taking me to Facebook to log in
Good Morning. Trying to link to an Instagram page, but it keeps taking me to Facebook to log in. Why?Connect Zohodesk to Instagram - not possible
We have connected Zohodesk to Facebook without a problem. However, our Instagram account uses a different email/login which is NOT associated with any Facebook account. Whenever I try to connect (even a different brand) to Instagram it brings up the FacebookAdmin Can't View Other Users' Scheduled Posts
In both the scheduled posts tab and the calendar tab, I can only see my own posts. This is extremely problematic. Is there a setting I need to change? Or is this a known issue? ThanksChrome Extension not working
Hello, The recent Zoho Share Chrome extension stop working in the most recent version of Google Chrome 91. The share page doen't appears to the user at all. The console shows this error: Failed to set the 'cookie' property on 'Document': The documentInstagram first comment posting, add hashtags to first comment?
Hi, I've had to abandon using zoho social for posting to Instagram because it doesn't allow you to simply add your hashtags to the first comment when you schedule a post. ALL other schedulers have had this feature for a long time now, why has Zoho notError Posting to Google Business: Oops! Publishing is not supported as your Listing is part of a chain. Try posting natively.
I keep getting this error when trying to post to Google Business: 'Oops! Publishing is not supported as your Listing is part of a chain. Try posting natively.' What is the fix so we can post on our Google Business page. Thanks.Issues Posting Videos to Some Platforms
Hi, Recently I have been trying to post videos (Instagram Size) to all my social media channels via ZoHo Social. I upload the videos and it tells me immediately that the size is not right for Twitter and LinkedIn and can't post video to Google My Business.Zoho weblinks
Hey everyone, Recently we have noticed that the Zoho platform is changing any copy and pasted URL to a dodgy looking link: Any idea why or how to turn this off? It's a bit misleading for our customers and doesn't allude to where the link leads whichLinks published on Instagram are not clickable
Hello, This problem only exists for my instagram business account. It is synced to my facebook business page. Whenever I post a photo, caption and link in the caption, whether I'm use bit.ly or a standard unshortened link, none of them are clickable. They show up as plain text, but for all other social medias they work fine! My instagram page is https://www.instagram.com/theapo_org/ and if you click on the 3 most recent posts you will notice the links aren't clickable. Is their a secret to makingFacebook lead form failed to sync
Facebook lead form failed to sync - CRM connected - field mapped but still having this issue. plz help.Zoho social need to reconnect the social media channels, very frequently
Hi, We have an issue like very often our social media channels disconnect from Soho social. ask to reconnect. why this is happening? any fix for this? Thanks SenFacebook won't connect
Good morning, Whilst I'm sure its something I've done wrong along the line I'm trying to connect a Facebook account to Zoho Social Upon entering the username and password the 'Connect Facebook' button appears to do some work then stops without any connection being established I've checked the business integrations on Facebook and Zoho is not appearing at all Can you help me with this at all? Kind Regards Daniel Evans Home InventoriesNext Page
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Hello everyone, As we head toward the end of the year, we’re bringing you a few updates to help give your social media efforts a strong finish. This month, we’re rolling out new enhancements across both the web and mobile app. Post Preview Have you everThe Social Wall: September 2025
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Hello everyone, As summer ends, Zoho Social is gearing up for some exciting, bigger updates lined up for the months ahead. While those are in the works, we rolled out a few handy feature updates in August to keep your social media management running smoothly.The Social Wall: July 2025
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The Social Wall: November 2025
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Are their any plans to allow more columns of monitoring, and monitoring not only your own channels? Here's why - I'm sure I'm not alone in that we sell other brands products, so not only am I interested in my own brand social channels, but also the social
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The Social Wall: November 2025
We’re nearing the end of the year, and the holiday season is officially kicking in! It’s that time when sales peak and your social media game needs to be stronger than ever. We’re back with exciting new updates across AI, analytics, and the mobile appThe Social Wall: October 2025
Hello everyone, As we head toward the end of the year, we’re bringing you a few updates to help give your social media efforts a strong finish. This month, we’re rolling out new enhancements across both the web and mobile app. Post Preview Have you everThe Social Wall: September 2025
Hello everyone, As we step into the fall season, some major updates are on the horizon. Meanwhile, here are the exciting updates we rolled out this September. Approvals in iOS Managing approvals just got more seamless on mobile. With this update, theThe Social Wall: August 2025
Hello everyone, As summer ends, Zoho Social is gearing up for some exciting, bigger updates lined up for the months ahead. While those are in the works, we rolled out a few handy feature updates in August to keep your social media management running smoothly.The Social Wall: July 2025
Hello everyone! July has brought some exciting new updates to Zoho Social. From powerful enhancements in the Social Toolkit to new capabilities in the mobile app, we’ve packed this month with features designed to help you level up your social media presence.
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