Cannot upgrade subscription plan due to payment error message
Hi Zoho team, This is to request support on an issue I am facing during an upgrade I am trying to make to our company's yearly Zoho subscription. I am trying to add 3 more license to my plan and during the payment phase I get the below error as in theZoho Vault API: Create new Secrets
Hello, I attempt to Post Secrets to the vault, since the encrypted entries are almost impossible to decrypt, since there is no documentation on how to decrypt them. Like with the lack of documentation on how to descrypt, there are missing information regarding on how to create new secrets/post secrets. Source: https://www.zoho.com/vault/api/#create-a-new-secret When I try to send JSON Informationen as a POST-Request I only receive the error message: { "operation": { "result": { "error_code": "",ZV Extension passkey changes in v5.7.0
Has there any changes to the how passkeys are managed in ZV - Chrome extensions v5.7.0? Namely, if the passkeys were already implemented/enforced as 2FA on a certain webpage, but ZV does not track them yet. Would that be the issue for my use case?Need help adding Zoho Vault License
"Proceed" is grayed our when i try to add 5 more license on our Zoho Vault account. ThanksUrgent: Amazon Login Block Issue via Zoho – Suspected Integration Problem
We’re currently experiencing a critical issue related to our Amazon login through Zoho. Although the client can still access the Amazon Seller Central account directly, our team is being blocked when trying to log in via Zoho. The account itself is notZoho vault filling in a form it's not supposed to fill in
Hey there, I have a problem with ZOHO Vault autofill. In a software package, we have these options: For some reason zoho vault always replaces what's in the top option and fills a 2fa password in there, and then saves that value.. Meaning whatever waszoho vault api create secret need crypto files and documentation
Hi zoho vault api - I am trying to create secret.But the documentation i snot complete.Can you please help with the crypto files for encrypting decrytping the scecrets and also make password policies/category..Appreciate your help Thank you Subin BaAccess Denied
good afternoon! When I try to access my Zoho Vault account, I get a message (image attached) that my access has been disabled by the administrator. It turns out that I am the administrator and I did not perform any type of action of the type, which isZOho Vault access denied
Hello Community, I have suddenly got restricted by accessing Zoho vault . How can I get access back ?Zoho vault uses only password to unlock not a TouchID
TouchID works when normally openning app but when called from keyboard while browsing or trying to log to another app it shows only password option to unlock. This behaviour is only on iPad Mini witch latest 18.2OSGetting Error : Developer Tool Detected
Hi Team, Getting the error during open the portal, error attached on the same ticket. Please check and help us to resolve the same.Website not found when trying to unlock Zoho vault with fingerprint(authenticator) in windows 11
Whenever I try to unlock the Zoho vault with fingerprint(authenticator) it shows the Website not found on the server. To replicate the issue follow the below steps: Download the zoho vault extension and login. And now open the zoho vault extension ->Mozilla Vault extension will not Unlock even once.
I have been using the Vault extension in Chrome based browsers for years, yet after installing the Mozilla Extension in Firefox, it will not unlock. Initially it did redirect me to log into my account, and then enter the master password. However, it didOauth Redirects me to sign in page
I am developing a postman script for me to securely get my credentials via Zoho Vault. With that, I need to authorize my postman to be able to access Zoho Vault. I am currently on Step 1 in this Zoho Vault | API Reference which redirects me to this guideSearch functionality in Vault is very poor
Hi Zoho Team Please... the search functionality is absolutely vital in Vault, particularly when it's being used by a team. It's just a fact of life that everybody has their own way of naming something, so using exact match on the Password name is horribly¿Cómo puedo configurar las contraseñas creadas bajo una directiva para que nunca caduquen y no aparezcan como caducadas en los informes?
¿Cómo puedo configurar las contraseñas creadas bajo una directiva para que nunca caduquen y no aparezcan como caducadas en los informes? La razón por la cual contraseña estas no deben caducar es porque su actualización depende de mi cliente y no de mí.New Vault browser extension update broke autofill
I have a lot of sub-domain passwords saved, and I have the newly updated browser extension set to auto-fill and show domain matching. Before the UI update of the browser extension, it would allow autofill based on the URL/subdomain. However, this newZoho Vaultからのメールが届かない（復旧済み）
特に弊社側で設定変更等は行っていないのですが、10/28以降Vaultからの各種メール（承認依頼、自動承認、終了等の通知）が全く届かなくなりました。25日までは届いていました（26日,27日は週末のため利用がなく不明）。 そして、同じく特に設定変更等は何も行っていませんでしたが、31日よりまた届くようになりました。 これはクラウド側の問題と考えてよろしいでしょうか？ もしそうである場合、そういったトラブルの情報はどこを確認すれば分かりますでしょうか？それともどこにも告知はされないでしょうか？Zoho Vault 'Save' Pop-Up Stuck
Getting quite frustrated by the amount of times the 'Save to Zoho Vault?' pop-up appears, I select Never Save and then absolutely nothing happens. I can't X out of the box, and Never Save shows 'Domain Exists' as an error every time. Refreshing the pageZoho Vault now working with MacOS Sequoia
Hi, I am using a Mac and recently updated to the latest OS which is Mac OS 15.0.1. After this update Zoho Vault fails to work in any of my websites where I need to login in. On Safari browser the Vault Icon appears but does not work. Clicking on it doesSlow website when vault extension is enabled
Hi, I'm using the zoho vault extension version 4.9.1 And i have an admin panel using easyadmin https://github.com/EasyCorp/EasyAdminBundle It seem's to slow down the loading of filters on my website ( many field are generated at this moment ) When i checkissue to load website - vault.zoho.com
Hi, Tried connecting from several browsers unable to load the site to get to the passwords.Clear Clipboard makes changing passwords a nightmare
I've been using Vault for about a year and slowly converting all my business and personal passwords to unique strings as long as each site will allow me to use. Just about every time I try this, there's some sort of problem that extends the time it takesZoho One Authority on phone not reading fingerprints
I have not been able to login with one authority app as my fingerprints nearly impossible to read? How do I reset this one authority app to read my face or a pin to log in to get push notifications???Unable to remove AD integration in Zoho Online Password Manager
When trying to delete the AD integration that is configured I get the error messes "Unable to process your request, Try later".Zoho Vault API: Create Secret ERROR 500
We are unable to create new secret with api as defined on documentation: https://www.zoho.com/vault/api/#create-a-new-secret The response is always: Sorry, we are unable to process your request. Please try again The json is: { "secretname": "Sample 1",'Lock extension after..." non functionning
Hi ! I use Z. vault chrome extension. As I work all day on my computer, I set the "lock extension after..." to the max : 8 hours. But it locks after 5/10 minutes. What can I do to solve that ?? Thank's for your help Best JPMI'm getting a non-stop glitch on the Chrome Extension
I wonder if anyone else is experiencing a glitch on the Chrome extension. I am trying to log in and when I click on the app extension on Chrome (even after resetting my browser and clearning my cache) I just get a glitch and it won't display the log inUnable to Copy in Vault Extension
I was experiencing a long time issue where Zoho vault in Ulaa was unable to copy user names and passwords. The update from Ulaa Version 2.2.5 (Chromium Version 114.0.5735.199 (Official Build) (arm64)) to Version 2.5.5 (Chromium Version 117.0.5938.153Password Vault - Unable to access pre-existing accounts after activating Azure (Entra) SSO
We're having an issue converting to Azure (Entra) SSO with the password vault. We've noticed that after we enable the SSO settings, the user accounts created before SSO were enabled are no longer accessible. Is there a way to designate certain accountsInactivity timeout not working
Hello. I've set my inactivity timeout to be one week, and saved. However, I'm getting prompted multiple times a day to re-enter my passphrase. Am I missuderstanding how the activity timeout is meant to function?Full Redirect URI Doesn't Provide Valid Access Token
I currently am trying to integrate Zoho Vault APIs into my .net application. I set up a web server application in the Zoho API and received a clientID and clientSecret. I set 2 redirect uri's in my application, #1 is the base path of the application.Is there a way to disable tracking some of the categories with Vault?
For various reasons, I do not want vault to keep any information about payment cards or bank accounts. How can I disable these categories so that I no longer have the system ask me to save them?Zoho is down for our team in INDIA
Hi You are showing that your services is up in CHENNAI but not one of our Indian team can access our ZOHO products currently. This is urgent, please can you advise status ASAPAwaiting admin approval in vault
Hello. I am the admin but continue to receive this message when trying to share: Awaiting Admin Approval You can start sharing passwords after an admin logs in to Zoho Vault to approve your request. Please advise. RyanWebsite with field that is not saved
When typing username, password, and another field named "company ID", the username and password saves into vault but the 3rd field does not save. With other programs besides vault, I can right click and click "save password" where it gives me the chanceZoho Vault is preventing my browser to save passwords
Hi all, I use Zoho Vault for some work-related domains. Its a great tool. However, what I noticed, is that in my browser (Edge in this case), Zoho Vault extension is preventing the browser to store my passwords as well, which usually are personal-relatedChrome Browser Extension Flakey
It seems like there was recently an update to the Chrome browser extension for Vault in the last week or so. Now, the extension seems to either deactivate or need an update once or twice a day. It also seems to be exhibiting a behavior that was a problemUnable to unzip Zoho Vault Backup Html
When I double click on the zipped Backup Html file that is sent through email, Windows 11 gives an error that it cannot open the Compressed (zipped) folder. It used to ask for a password to decrypt the file. What can I use to decrypt this zipped filPassword autofill not displaying on wallapop.com
For some reason recently I'm not getting password autofill option on wallapop.com: I assume they've added something to their fields to prevent this? Anything that can be done when this happens? Yes I know I can use the extension to insert the data butNext Page
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iOS 12 update: Introducing autofill passwords and Siri Shortcuts in Zoho Vault
With this iOS 12 release, Zoho Vault users can now autofill usernames and passwords on Safari and other third-party apps. Users can enjoy a seamless login experience to their everyday apps without compromising security and also access passwords stored in Zoho vault with Siri Shortcuts by adding personalized phrases. How to enable autofill password on your iOS device? First, you need to update your device to iOS 12. Apple recommends you to take a backup before you update your device to the latestZoho Vault: A look at what's new for iOS, iPadOS, and macOS
Hi everyone, At Zoho Vault, we constantly aim to improve your security experience. Based on both internal and external feedback, we have recently rolled out updates across our iOS, iPadOS, and support for macOS platforms. Introducing the desktop app forFree webinar: Learn the benefits of migrating to Zoho Vault's new interface
With remote work becoming more and more common across the globe, productivity and time management are now pivotal concerns for every organization. With the number of business applications employed by companies constantly increasing, a password manager like Zoho Vault saves a lot of productive hours for your team. Vault's new interface has been carefully designed to address these pressing needs, helping users increase their productivity while improving their overall online experience. This July,Free Webinar: An exclusive live Q&A session with the Zoho Vault team
As 2020 draws to an end, we're closing out a year that has seen drastic changes all around the world. Many businesses have adopted cloud solutions and a remote work culture for the first time, and this has given rise to newer cyber risks and threats thatWhy passwordless authentication should be your top security project for 2021
Hello users! We know that nobody likes to remember passwords, yet they form an indispensable part of our lives. Many of us working with any kind of technology today manage numerous passwords for personal and business accounts. With the widespread adoption
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How can I prevent the Zoho Vault extension from automatically logging me out?
Hi, I want the Zoho Vault Chrome extension to never log out. How can I do this? It only allows me to log out for 1 week, and the same applies to the Android app.Cannot upgrade subscription plan due to payment error message
Hi Zoho team, This is to request support on an issue I am facing during an upgrade I am trying to make to our company's yearly Zoho subscription. I am trying to add 3 more license to my plan and during the payment phase I get the below error as in theHow to change Zoho Vault password
I am searching where I can change the Vault Password after having changed the Zoho account password. I don't see this option anywhere in my account. It should be simple and accessible! Please help. Thanks!
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iOS 12 update: Introducing autofill passwords and Siri Shortcuts in Zoho Vault
With this iOS 12 release, Zoho Vault users can now autofill usernames and passwords on Safari and other third-party apps. Users can enjoy a seamless login experience to their everyday apps without compromising security and also access passwords stored in Zoho vault with Siri Shortcuts by adding personalized phrases. How to enable autofill password on your iOS device? First, you need to update your device to iOS 12. Apple recommends you to take a backup before you update your device to the latestZoho Vault: A look at what's new for iOS, iPadOS, and macOS
Hi everyone, At Zoho Vault, we constantly aim to improve your security experience. Based on both internal and external feedback, we have recently rolled out updates across our iOS, iPadOS, and support for macOS platforms. Introducing the desktop app forJoin our World Password and Passkey Day expert Q&A 2025
Hey everyone! World Password and Passkey Day is almost here, and there's no better time to talk about something we all rely on daily—secure authentication. Did you know that a staggering 60% of hacking-related breaches are tied to weak or stolen passwords?Introducing SecureForms in Zoho Vault
Hey everyone, Let’s face it—asking someone to send over a password or other sensitive data is rarely straightforward. You wait. You nudge. You follow up once, twice—maybe more. And when the information finally arrives, it shows up in the worst possibleFree webinar—Redefining workforce security with Zoho Vault: Passwords, passkeys, and multi-factor authentication
Hi everyone! Did you know that in Q2 alone, 94 million data records were leaked globally? Behind every breach is a combination of poor password habits, phishing attacks, privilege misuse, and simple human error. The fallout—including reputational damage,
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