Here's a detailed overview of all the new features for this release.
Team Pipelines
With Team Pipelines, we redefine your CRM experience by extending your pipelines to manage more than just sales. Every customer-facing operation of yours, say marketing, onboarding, customer success and post-sales support can be managed within individual team pipelines and every team pipeline can have multiple sub-pipelines to manage specific processes. With every piece of customer information secured within your Bigin account, it can offer complete customer context, and serve as a single source of truth for all your customer-facing teams.
Watch the video to learn more about Team Pipelines.
Connected Pipelines
When a record reaches a certain stage within one team pipeline, you can set a workflow condition for the automatic creation of a new, connected record in an adjacent pipeline—followed by additional workflow conditions as the record proceeds on to even later stages. This way, your team pipelines are linked, your team members are in a loop, and their operations are in sync.
Toppings are additional niche features you can add to your Bigin account to make it extensible and more suitable for your business.
Here are a couple of toppings built by Bigin that are published and ready for you!
1) Email-in
How many email aliases do you manage for your teams? Are you struggling to keep your CRM updated with every team inbox overflowing with emails? With Email-in, these emails can automatically convert into records in the relevant team pipelines in your Bigin account.
Watch the video to learn more about Email-In.
2) File Cabinet
We get it. Collecting files from customers and trying to locate them inside your CRM whenever you need them is never easy. With File Cabinet, you can share unique links with your customers so that they can upload all the necessary files in one go and you can store them securely in your Bigin account.
You can visit theBigin Markteplaceto find the complete list of toppings for your business.
3) Developer Center
With this launch, we have also introduced our all-new Developer Center where you can combine the powers of our developer components such as widgets, deluge functions, and APIs to create toppings of your own suited to your unique business needs.
Staying true to our mobile-first philosophy, we have ensured all the latest announcements are available across iOS, iPadOS, Android, and macOS. Not so long ago, we updated our app foriOS16and we also recently updated the app for Samsung Galaxy Z Fold 4.
If you find these features thrilling, please share our social media posts and help us spread the word to the world!
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Would love the ability to switch between Light and Dark mode similar to Zoho CRM. https://help.zoho.com/portal/en/community/topic/introducing-dark-mode-light-mode-a-new-look-for-your-crm
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Hello Community! Can I get the IOS/Andoid CRM app to notify me of events, calls, etc. due as I can with MANY other apps? I am running the free Zoho I would like this to be native to the Zoho CRM app. I do not want to write a sep. mobile app
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We maintain our product details in an other system. These details are synchronized with Zoho at the end of each day, through an API. This has worked perfectly sofar. But last Monday, all product codes and some other product data have been wiped during
I purchased a customer user license, but we cannot see the project I added in the customer account. I would like to ask for support on what we should do.
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We have implemented Zoho Sign in our website by using embeded signing, It works perfectly on Chrome. But it fails on Safari, We get stuck on Zoho Sign Page during redirection from Zoho Sign to our website after signing the document, Please let us know
I have two problems : 1 - I am using Airflow to trigger my pipeline, and when I tested it, it worked fine a couple of times. However, after that, I received an error: {"code":429,"message":"Request rate limited"}. I didn’t send too many requests — maybe
Hello form builders, Spam submissions are one of the biggest challenges when you share your forms online. They not only clutter your data but can also waste valuable time. To help you combat this without making life harder for genuine respondents, we’re
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Hello, there. I want to know if it's possible to save a signed document from Zoho Sign in an specific folder for each signer in Zoho Workdrive. For example: If John Doe signs the document in Zoho Sign I want to save it automatically in a folder named
My sales team wants to be able to add additional contacts for leads, how do we do that? Is there a different way we should be using the lead / contact functionality? Moderation update (9th September 2025): Our developers have built an extension to achieve
Is there a way to modify the three dot menu options that display in a Report header? They currently display: Show As (List, Calendar, Timeline), Print, Import, Export. I'd like to remove the Show As and Print options, since they aren't applicable for
Dear Team, I am reaching out regarding a script I have implemented in Zoho FSM to automate the calculation of the End of Service date based on the End of Sale date in the Service and Parts module. Overview of the script: Fetches the End_of_Sale__C and
Hello everyone, I’m looking for input from anyone with experience using the Zadarma + Zoho CRM integration. Currently, I’m seeing that missed calls are automatically being created as Contacts instead of Leads. From a CRM perspective, this doesn’t make
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Scenario : Deal Module having Multiple User Field (Presales Engineer) which having more than 1 User and through Deluge Script I need to get that Users Details and need to put into Multiple User Field (Presales Engineer) of Quote Module. Note: Both Module
I am giong to repurpose the Vendors module but would like to have a separate but very similar module for another group of contacts called Buyers. I have already repurposed Contacts to Sellers. Is it possible to clone (make a duplicate) module of Vendors
Just wanted to ask how to properly approach this. I have 2 forms and would like to trigger an auto update on the subform once record submitted. block below only updates 1 row for each recordRow in input.AV_System { AssetRecord = Site_Asset_Services[SOR_No
Hi Books team, I noticed that it is not possible to convert a Quote to a Sales Order when a Quote is not yet marked as accepted. My idea is to not show the Convert to Sales Order button when it is not possible to use it, or show it in a grey inactive
Dear Zoho Cliq Support Team, We are writing to request a significant enhancement to Zoho Cliq that would greatly benefit our geographically dispersed development team. Current Challenge: Currently, Zoho Cliq automatically routes users to specific data
I was recently informed by Zoho CRM Support that they are now mandated by the large email service providers like Google and Yahoo to provide a one-click unsubscribe option in the header (not the body) of all mass emails. I have a custom unsubscribe link
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Hello, I am trying to register a webhook in Zoho CRM programmatically (using the API). Specifically, I want to register a webhook that is fired when new Contacts are created in the CRM. I was able to setup a webhook using the UI, by creating a rule that
When another user is sharing their screen with audio, I get echo from my own voice. We tested this with multiple users, with different audio setups, and there's no obvious way to fix it. Is this a bug you could look into, or are we missing something?
Is it possible? I have been working with AI on my desktop improving my application, and I have to keep copy pasting stuff... Would it be possible to import the DS file on top of an existing application to update the app accordingly?
Hi Zoho I'd like to vote for a feature that markdown is supported with: Headings Code highlighting Quoteblocks ... Furthermore a inline card(like inline sketch card) for special text like Code would be great. And just to add my vote as well for "Tags"!