Updates in Workplace | June to September 2022

Hello Workplace Community,

Hope you're all doing good and staying safe. We have been working to provide you with various enhancements and new features across all the products in Zoho Workplace.

Here's the rundown of the features and enhancements that have been added to Zoho Workplace's applications.

Zoho Mail

Protect your confidential emails with a passcode

Keep your Streams thread tidy by moving the outdated and unwanted posts and emails to trash. You can also mark emails as Spam in email-enabled groups. Learn more!

Manage your mailbox settings in a new way

Zoho Mail's settings have clad a new look to make the interface more interactive and easily accessible. Check Out Now!

Share emails and threads as link

Long email threads, multiple forwards, and the challenge of sharing an email thread with anyone outside of your organization are things of the past. With just a few clicks, you can now share an email or email thread within and outside of your organization by creating a permalink for the email or email thread. Try now!

If This Then That, now handy in Zoho Mail

Do you worry about missing a tweet from your favorite celebrity or constantly check the weather forecast everyday? If you're looking for a solution to this, Zoho Mail has what you need. By integrating IFTTT with Zoho Mail, you can automate email actions and triggers depending on inputs from various applications. Learn more

Organization report summary in a single view

Need a summary of your organization reports in a single view and often finding it hard to get it done by someone else? The dashboard of Zoho Mail's Admin Reports section now provides you with a summary view of your organization reports for easy reference. Know more

Identify friends using an Avatar

Do you often get confused when you receive emails from friends whose names are similar? Let's put a stop to that. Now that Gravatar integration is available in Zoho Mail, you can view the distinctive Gravatars that your friends have set for their emails. Check out now

Partial delivery for Quarantined emails

When an email with multiple recipients in your organization is quarantined, you can now use the Partial delivery option to deliver the email to the specified recipients while rejecting the rest. Learn more

Set reminder and get notified

If you often forget about an email from a certain person or a specific topic, this feature is for you! You can now set a reminder for incoming emails based on particular conditions and receive notifications in your inbox. Check it out now

Protection from spoofing links

Are you concerned about email spoofing and hesitant to click on a URL in a legitimate email? Don't worry. When you click on a suspicious URL, Zoho Mail will now warn you with an alert message, and you can avoid falling victim to spoofing. 

What You Customize Is What You Compose

If you rarely or never use an option on the compose toolbar, find your frequently used tool hidden beneath other options, or if you use a limited set of tools to compose emails, we now provide you the option of customizing the email composer layout by hiding rarely used icons, grouping frequently used ones and doing much more based on your preferences. Try now

Creating an Issue is not a concern anymore

Jira integration in Zoho Mail allows you to create an Issue and add to your Jira account from an email without having to leave your inbox. You can also watch, edit and assign an Issue using the Jira eWidget. Learn more

Insert a Note with a click

With the Evernote integration in Zoho Mail you can easily create a Note using the content of an email and add it to your Evernote account. You can also insert a note in the email you compose in a jiffy. Know more

Zoho Calendar

Switch your views in the embedded calendar

When you embed Zoho Calendar in your website/ blogs, you can now choose to embed the calendar with multiple views simply by checking the 'allow switching views' option. This will let you switch your views between day/ week/ work/ month in your embedded calendar. Learn more

Stay on top of your schedules from anywhere-anytime!

With Zoho Calendar mobile application, save time and make the most of every day by managing all your calendars from one place. Explore!

Zoho Writer

Writer, now on your iPad and Android tablet web browsers!

Enjoy unrestricted access to all Writer's capabilities from your iPad and Android tablet web browsers! The latest update to the Writer mobile site empowers you with all the same tools and features as the existing laptop/desktop version. Read more

BluePencil

Get smart writing suggestions as you type, in any location across the web. Proofing on the go—wherever you write! Learn more

Introducing gutter and section margins

Writer's new gutter options, including mirror margins and section margins, simplify the process of designing printer-friendly layouts. Read more

Aggregation functions to enable effective data presentation with charts

Writer, now allows you to add aggregation functions such as count, count distinct, sum, average, min, max, median, and group by while adding charts in mail-merged documents in order to process and present your data exactly the way you need it. Learn more

Introducing document approval workflows in Writer

Streamline the process of creating, reviewing, and approving documents as well as operations across your organization with Writer's document workflows. Try now

Zoho Cliq

Sort channels in alphabetical order

We have now introduced the option to sort your channels in alphabetical order. Go to the channels category in the navigation sidebar, click the sorting icon next to the search bar and choose "Alphabetical order". Your channels will be sorted in alphabetical order. 

All new revamped file preview

You can now pane, rotate, and zoom in/out on images and files when previewing them.

Make guest users a part of your broadcast sessions

As the host of a broadcast session, you can now invite guests to join by sharing the broadcast link with them. Know more

Organize your meeting conversations

Channel admins can now configure whether to create a separate thread conversation for the meeting, continue meeting chat in the channel or let the host decide between options. Learn more

Introducing Cliq Networks for external collaboration

Businesses using Zoho Cliq can now collaborate seamlessly with partners, vendors, contract employees, and other stakeholders outside the organization. Networks offer a fully featured Cliq experience through chats, channels, meetings, admin controls, and permissions promoting secure communication inside a specific network while keeping your organization's assets segregated and protected. Read on to know more

Access your entire sent message history

Check out the history of the messages that you sent by navigating to History > Sent Messages from the navigation sidebar.

View call history with specific users

Click on the user's profile picture in the chat and select Calls to view your entire call history with the individual.

Zoho Meeting

Collaborate using Whiteboards

You can now use this feature to brainstorm ideas with meeting attendees in real-time. Try it now

Polls in online meeting

You can now create and launch live polls in online meetings to let participants voice their opinions on a subject. Check it out

Enhanced zoom-in for screen sharing

We have changed the zoom percentage from 25% to 10% so you can zoom in more closely to your screen while screen sharing.

Pause and resume recording

You can now record parts of a meeting by pausing and resuming recording.

Custom backgrounds

You can now upload custom background images for your virtual background in meetings.

Zoho Connect

Request to join Group

Using the all-new request to join option in Groups, admins can now easily manage who can join their Groups. Learn more

New permission in Manuals

With the new permission in Manuals settings, admins can now choose who can publish articles within Manuals. Know more

Zoho Sheet

Instantly locate any feature inside Sheet with Feature Finder

Spending too much time hovering over menus to find the desired feature? Use Feature Finder to locate the necessary tools for your spreadsheet data.

Zoho Show

Create stunning presentations with the Pexels add-on for Zoho Show

With the Pexels add-on for Zoho Show, you can access almost 3.2 million images and videos from right within your Show account. Create visually impressive presentations with these high-quality, royalty-free images. Learn more

Introducing Data Fields in Zoho Show

Data fields allow users to enter values and display variable data. They are presentation-specific, constant variables that can be used across a given presentation. With the Show app, you can define both String and Numeric data. Read on

Go through the updates, make use of them to have an improved experience and let us know your feedback and suggestions in the comments section.

Follow Zoho Workplace on Twitter to get regular updates and tweets on Workplace applications.

Watch this space for latest updates in Workplace. Until next time, stay safe and healthy.

• Topic Participants

• Ranadive E

  

• Sticky Posts

• Product Updates in Zoho Workplace applications | August 2025

  Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this August. Zoho Mail Delegate Email Alias Now you can let other users send emails on your behalf—not just from your primary

• Product Updates in Zoho Workplace applications | July 2025

  Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this July. Zoho Mail Import bookmarks from Pocket Worried about losing your Pocket bookmarks? Don't worry we have got you.

• Product Updates in Zoho Workplace applications | June 2025

  Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this June. Zoho Mail Slideshow view for inline images in Notes View all your inline images added in a notes in a effortlessly

• Product Updates in Zoho Workplace applications | May 2025

  Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this May. Zoho Mail Increased Preset Limit for Reminder and Snooze Options Preset limits for the Reminder and Snooze options

• Product Updates in Zoho Workplace applications | April 2025

  Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this April. Zoho Mail Filters for incoming emails in Shared Mailbox Simplify the management of incoming emails in your Shared

• Recent Topics

• Website Hosting

  Hello, I want to host my domain on Hostinger, and I want my emails to run through Zoho Mail. Please provide me with the SPF record, MX record (Type: TXT), and A record, so that I don’t face any issues with my emails. My website is on Hostinger hosting,

• Can not search zoho mail after update V.1.7.0

  i can not search mail on to and cc box from attached picture and then search contacts box can't click or use anything. include replay mail too.

• Urgent Security Feature Request – Add MFA to Zoho Projects Client Portal Hello Zoho Projects Team,

  Hello Zoho Projects Team, We hope you are doing well. We would like to submit an urgent security enhancement request regarding the Zoho Projects Client Portal. At this time, as far as we are aware, there is no Multi-Factor Authentication (MFA) available

• How to retreive the "To be received" value of an Item displayed in Zoho inventory.

  Hi everyone, We have our own Deluge code to generate a PO according to taget quantity and box quantity, pretty usefull and powerful! However, we want to reduce our quantity to order according to "To be received" variable. Seems like this might not even

• Payment on a past due balance

  Scenario: Customer is past due on their account for 4 months. We suspend their billing in Zoho books. Customer finally logs into the portal and enters a new credit card. We associate that cardwith their subscription, which will permit the card to be used

• Instant Sync of Zoho CRM Data?

  With how valuable Zoho Analytics is to actually creating data driven dashboards/reports, we are surprised that there is no instant or near instant sync between Zoho CRM and Zoho Analytics. Waiting 3 hours is okay for most of our reports, but there are

• Kaizen #211 - Answering your Questions | Using Canvas and Widgets to Tailor CRM for Mobile

  Howdy, tech wizards! We are back with the final post in addressing the queries you shared for our 200th milestone. This week, we are focusing on a couple of queries on Zoho CRM mobile configurations and custom payment gateway integration. 1. Mobile SDK

• Remove "Invalid entries found. Rectify and submit again" modal

  Following up on a post from a few years back, but can the Zoho team consider either removing the 'Invalid entries found. Rectify and submit again' modal that displays for empty mandatory fields OR allow an admin to change it? I've built a custom error

• Validation function not preventing candidates under 18 or over 30 from submitting the web form

  Hello everyone, I’m trying to create a validation rule for the Candidate Webform in Zoho Recruit. I added a custom field called “Date of Birth”, and I want to make sure that candidates cannot submit the form unless their age is between 18 and 30 years.

• Cadence reports as front-end reports

  Hello everyone, We have built a cadence which is connected to the Leads module. There are 11 steps in total, 7 are automatic emails and 4 are tasks for the Lead owners. As admins, we have access to this (very nicely made) 'View Reports' tab where we can

• Zoho Commerce in multiple languages

  When will you be able to offer Zoho Commerce in more languages? We sell in multiple markets and want to be able to offer a local version of our webshop. What does the roadmap look like?

• Show elapsed time on the thank-you page?

  Is it possible to display the total time a user spent filling out a Zoho Form on the thank-you? I’d like to show the difference between the `form submission timestamp` and the `start time` (currently have a hidden Date-Time field set to autofill the date

• Email Integration - Zoho CRM - OAuth and IMAP

  Hello, We are attempting to integrate our Microsoft 365 email with Zoho CRM. We are using the documentation at Email Configuration for IMAP and POP3 (zoho.com) We use Microsoft 365 and per their recommendations (and requirements) for secure email we have

• I need to do crud with snippet html

  I need to implement a form with an improved user interface. I would like to use snippets to build a CRUD that allows me to create and update records. How could I achieve this using snippets?

• Allow Stripe Credit Card and Stripe ACH payment methods to be enabled separately on an invoice.

  I need to be able to pick at the invoice level whether Stripe Credit Card and/or Stripe ACH payment methods are available. Currently, I'm not able to select from the two Stripe payment methods individually on an invoice. However, there are some larger

• Meeting impossible to use when sharing screen

  he Meeting tool in Brazil is practically unusable when sharing anything, whether it’s a presentation or simple navigation. When accessed via Cliq, the situation gets even worse: even basic calls fail to work properly, constantly freezing. And as you are

• Connecting two modules - phone number

  Hi, I’d like some guidance on setting up an automation in Zoho CRM that links records between the Leads module and a custom module called Customer_Records whenever the phone numbers match. Here’s what I’m trying to achieve: When a new Lead is created

• Resume Harvester: New Enhancements for Faster Sourcing

  We’re excited to share a set of enhancements to Resume Harvester that make sourcing faster and more flexible. These updates help you cut down on repetitive steps, manage auto searches more efficiently, and review candidate profiles with ease. Why we built

• Incorrect “correct” password on email client apple mail

  I have troubleshot this account several times. I have deleted and re added account. It keeps saying incorrect password. Can you check that it is not locked on your end?

• Is it possible to lock editing subform rows?

  Ideally editing would only be locked after the form has been updated but I still want them to be able to add new subform records at any time and they should be able to delete rows from the subform. It is a named subform if that's relevant however the

• "Spreadsheet Mode" for Fast Bulk Edits

  One of the challenges with using Zoho Inventory is when bulk edits need to be done via the UI, and each value that needs to be changed is different. A very common use case here is price changes. Often, a price increase will need to be implemented, and

• What is the maximum file size of a video upload in Zoho chat?

  Can I upload a 20 mb video file and share it with my colleagues? 

• Update a field in ALL all calls under a contact

  HI guys! I have written some deluge code to update a field in my calls after i have comepleted the call, i need this field to update in all my scheduled calls as well that are comeing up. I just cant seem to get it to work, i have put teh code below,

• MS Teams Meeting to Zoho CRM

  Has anyone figured out a good way to push MS Teams meeting info on a trigger of "meeting end" to Zoho CRM? We're looking for a way to take attendees of a meeting and meeting duration and push it into Zoho CRM after the meeting has ended. If I can just

• In place field editing for candidates

  Wondering about any insight/best practices for efficiently updating candidate records while reviewing them in a Job Opening pipeline. We can do in-field editing (e.g. update job title or City) only when we have the full candidate record open, however

• Automatic Matching from Bank Statements / Feeds

  Is it possible to have transactions from a feed or bank statement automatically match when certain criteria are met? My use case, which is pretty broadly applicable, is e-commerce transactions for merchant services accounts (clearing accounts). In these

• Verifying Zoho Mail Functionality After Switching DNS from Cloudflare to Hosting Provider

  I initially configured my domain's (https://roblaxmod.com/) email with Zoho Mail while using Cloudflare to manage my DNS records (MX, SPF, etc.). All services were working correctly. Recently, I have removed my site from Cloudflare and switched my domain's

• Fat Download of Ulaa Browser

  I just observed that Ulaa Browser is offering an one-capsule big download. These days it is a custom to offer a small bootstrap downloader and based on user customization options an appropriate download completes. And this is particularly common with

• Cancelled Transfer order problem

  Hello, We've canceled a transfer order, and we can't add the related items to a new Transfer Order. The system tells us that the bin doesn't have the required quantity, but when we check the item, it indicates that there are 2 units in the bin. It also

• Zoho Creator customer portal limitation | Zoho One

  I'm asking you all for any feedback as to the logic or reasoning behind drastically limiting portal users when Zoho already meters based on number of records. I'm a single-seat, Zoho One Enterprise license holder. If my portal users are going to add records, wouldn't that increase revenue for Zoho as that is how Creator is monetized? Why limit my customer portal to only THREE external users when more users would equate to more records being entered into the database?!? (See help ticket reply below.)

• Changing the Default Search Criteria for Finding Duplicates

  Hey everyone, is it possible to adjust the default search criteria for finding and merging duplicate records? Right now, CRM uses some (in my opinion nonsensical) fields as search criteria for duplicate records which do nothing except dilute the results.

• Billing Management: #8 Usage Billing in Logistics & Delivery Services

  The logistics and delivery industry thrives on movement and precision. Every delivery completed, every kilometre driven, and every ton transported is a measurable activity. However, billing often lags behind. Many logistics companies still rely on fixed-rate

• Create custom rollup summary fields in Zoho CRM

  Hello everyone, In Zoho CRM, rollup summary fields have been essential tools for summarizing data across related records and enabling users to gain quick insights without having to jump across modules. Previously, only predefined summary functions were

• Zoho sheet for desktop

  Hi is zoho sheets available for desktop version for windows

• Tags for New Tickets

  Hi there, When creating a new ticket, there is currently no way to choose a tag you would like to associate with the new ticket. Being able to associate a tag while creating a new ticket will be very beneficial as it will save time and flow well with

• Experience effortless record management in CRM For Everyone with the all-new Grid View!

  Hello Everyone, Hope you are well! As part of our ongoing series of feature announcements for Zoho CRM For Everyone, we’re excited to bring you another type of module view : Grid View. In addition to Kanban view, List view, Canvas view, Chart view and

• Zoho Desk: No Incoming email

  Is Zoho Desk services down? No incoming email reflect to desk tickets.

• Mapping a new Ticket in Zoho Desk to an Account or Deal in Zoho CRM manually

  Is there any way for me to map an existing ticket in Zoho desk to an account or Deal within Zoho CRM? Sometimes people use different email to put in a ticket than the one that we have in the CRM, but it's still the same person. We would like to be able

• Zoho CRM - Widgets | Update #3 : Introducing SDK V1.5 along with new ZDK Methods and ZRC Support

  Hello everyone! Widgets in Zoho CRM just got a big upgrade! With the release of SDK v1.5, developers can now create more immersive widget experiences. This update elevates Widget development with new ZDK methods for easier interactivity and ZRC support

• Unusual activity detected, account blocked

  I am unable to send emails and am getting the error "Outgoing blocked: Unusual activity detected. To unblock your account, please and submit a request. Learn more.". I am unsure as to why this is happening since all my activity is legitimate, mainly confirmation

• Next Page