Product Updates in Zoho Workplace applications | February 2026

Product Updates in Zoho Workplace applications | February 2026

Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of February.

Zoho Mail 

Organize Personal Notes with Collections

You can now create collections under My Personal Notes, making it easier to organize and manage your personal notes.
Learn How

Shared Mailbox updates

  1. You can now open emails in a new window using the Open in new Window option, allowing you to view messages separately while continuing to work in your mailbox.
  2. Bulk select emails and assign them to users, making it easier to manage and allocate emails to the right person.

Manage Tags and Folder in Mail iOS app

The Zoho Mail iOS app now lets you manage folders and tags more easily, helping you organize and find your emails more efficiently.

External Recipient Warning in Mail Compose

A warning message will now appear when an external email address is added to the recipient field in email Composer. This alert helps you quickly identify emails being sent outside the organization and review the content before sending.

Expanded IPv4 subnet mask range for Email Routing

The subnet IP mask range for IPv4 under Email Routing - Inbound Gateway in the Zoho Mail Admin Console has been expanded from /16-/32 to /10-/32. This allows admins to configure broader IP ranges, making it easier to manage larger network environments.

Enhanced quick access to search across Admin Reports

Quick Access has been upgraded to include widget search, in addition to viewing reports.

Internal sorting now available for key Admin Reports

You can now sort the fields such as domain created date, policy expires on, total emails, total archived, maximum size, and unread emails in ascending or descending order for better clarity.

Protocol Reports enhancement: Download POP and IMAP usage details

Now you can download the POP and IMAP usage details of a specific user from the Protocol Reports. You can also view the original email message directly from the reports page without switching between tabs.

Zoho Calendar

Customize your calendar interface with font settings

You can now personalize your Zoho Calendar interface by choosing your preferred font style, making it easier to view the calendar interface according to your preference.
Try Now

Switch to familiar keyboard shortcuts instantly

Navigate Zoho Calendar faster with keyboard shortcut presets. Choose presets based on Google Calendar or Outlook shortcuts, or custom shortcuts tailored to your needs.

Zoho Cliq

Connect MCP server to Zoho Cliq

Connect any MCP-compatible AI agent (Claude, Cursor, Windsurf, and more) directly to your Zoho Cliq workspace. Send messages, schedule reminders, manage channels, and run threaded discussions, all through natural language prompts, no manual clicks needed. 

Zoho Connect

Label users for easy identification

Add labels to users to identify roles easily, teams, or groups. Labels make it easier to manage users and target communication more effectively.

Zoho Sheet

New ways to build and style your charts!

From dynamic data sources to detailed styling options, the latest version offers more flexibility to create charts the way that works for you.

Trident for Zoho Workplace

View complete technical email details

For those who need deeper visibility into email metadata, headers, and authentication details, the new Show Original option displays the complete technical breakdown of all your emails. (Available on Mac and Windows)

Integrate with leading AI solutions

Organization admins can now configure Bring Your Own Key (BYOK) in the Zoho Mail web app to integrate Trident with leading AI solutions such as OpenAI, Cohere, Google AI Studio, and Anthropic for organization members to summarize emails, rephrase email content, and generate email replies. (Available on Mac and Windows)

Note: BYOK is currently supported only in IN DC. It'll be supported in other DCs in future updates. 

Upload huge attachments to emails

Previously, email attachments in Trident were limited to a maximum size of 40 MB. With this update, users can upload huge attachments and share them with recipients as links. Attachment size limits vary by plan and can go up to 1 GB with Mail Premium and Workplace Professional plans. (Available on Windows only)

Create calendar events from emails

In addition to creating calendar events from selected text in an email, you can now also convert an entire email into a calendar event. The email’s subject will automatically become the event title, the email content will be used as the event description, and all email recipients—including yourself—will be added as attendees. (Available on Mac and Windows)

Know when you’re speaking on mute

Don’t wait for others to say “you’re on mute” during calls and meetings. Trident now notifies users when they speak with their microphone muted so they can instantly turn on the microphone without any disruptions. (Available on Windows only)

Connect with customers using Zoho Voice integration

You can now easily manage business calls with the Zoho Voice dial pad in Trident. With your own virtual business phone number, you can make and receive calls and contact your customers on their landlines or mobile phones directly.

With multi-channel connectivity, you can send international SMS to over 100 countries and receive messages just like you would on your phone. You can also enjoy unlimited call plans in 14 countries, including the U.S., Canada, the UK, the Netherlands, Belgium, and more—helping your business grow while keeping telephony costs low.

Zoho Voice is currently available in the US and EU DCs. Support for other DCs will be available in future updates. (Available on Mac and Windows)

Look up emails by subject

A new right-click action, “List Emails With This subject,” lets you quickly find all emails that share the same subject line. It’s a faster way to track related messages and stay organized. (Available on Mac and Windows)

Zoho WorkDrive

Customize File Listings: Add Columns and Sort Your Way

WorkDrive now lets you customize your file listing view by adding multiple columns and sorting files based on your preference. Choose the information you want to see, such as file owner, last modified date, file size, or type, and arrange it in a way that works best for you.

Whether you are scanning large folders or comparing multiple files, customized listings help you view relevant details faster and stay organized. Column customization is supported in List and Compact views, giving you a cleaner and more structured way to manage files every day.

Zoho Writer

Vertical center content on documents

You can now position your document's content between the top and bottom margins of your document's page.

Zoho Vault

Accessibility controls in Zoho Vault

Zoho Vault now offers new accessibility features designed to make the platform more inclusive and user-friendly. Built in accordance with the Web Content Accessibility Guidelines (WCAG) and the Web Accessibility Initiative (WAI) standards, these improvements ensure a better experience for all users.

    • Sticky Posts

    • Product updates in Zoho Workplace applications | June 2026

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of June. Zoho Mail Alphanumeric support for attachment extensions in rule conditions Attachment extension

    • Product updates in Zoho Workplace applications | May 2026

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of May. Zoho Mail Introducing Zoho Mail MCP - Manage your inbox using AI agents With Zoho Mail MCP, you can

    • Product updates in Zoho Workplace applications | April 2026

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of April. Zoho Mail Enhance group member exports with additional data fields Customize your group member exports

    • Product Updates in Zoho Workplace applications | March 2026

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of March. Zoho Mail Create Collections Under Categories in Bookmarks Create multiple collections under categories

    • Product Updates in Zoho Workplace applications | February 2026

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of February. Zoho Mail Organize Personal Notes with Collections You can now create collections under My Personal

    • Recent Topics

    • Feature Request Improve parent-child relationship visibility

      Hi team, The Parent-Child ticket feature is great, but I've struggled to see the relationship between tickets when using ticket list views. It would be a great quality of life enhancement for users if child tickets were nested under parent tickets in

    • Displaying only unread tickets in ticket view

      Hello, I was wondering if someone might be able to help me with this one. We use filters to display our ticket list, typically using a saved filter which displays the tickets which are overdue or due today. What I'd really like is another filter that

    • Is there provision to charge the attendees to join the webinar?

      We want to host some webinar of public interest and want to charge them to participate in this. Does this feature in-build in the application? Offcourse, we will be having Razor pay account activated for these purpose.

    • Pricelists

      So we have them in books but I cannot find them in commerce?

    • Desktop app doesn't support notecards created on Android

      Hi, Does anybody have same problem? Some of last notecards created on Android app (v. 6.6) doesn't show in desktop app (v. 3.5.5). I see these note cards but whith they appear with exclamation mark in yellow triangle (see screenshot) and when I try to

    • Don't send customer email when creating a ticket

      Hi Is there an easy way to stop the system sending an email to the customer when we manually create ticket.

    • List of Mail Merge Templates via Deluge

      Hello, Is it possible to get a list of the mail merge templates I've created in CRM within a custom function? I want to retrieve them and put them in a dropdown list but all I get is a scopes error! Can anyone see where I'm going wrong? Is this even possible?

    • Introducing Bulk Attachment Download from List View

      We're excited to introduce an update to attachment management in Zoho Recruit that lets you download attachments associated with selected records directly from the List View page of any module. How do I download attachments in bulk? You can now select

    • Zoho Desk MCP doesn't expose all functions

      Hello, I'd like to be able to draft (rather than send) ticket replies using Claude Cowork. However, the Zoho Desk MCP doesn't currently offer that, despite it being available in the API (https://desk.zoho.com/DeskAPIDocument#Threads#Threads_DraftEmailReply).

    • Tiktok

      When will Tiktok be added to the Zoho Social Platform?

    • Zoho Mail iOS app update: Spam Controls & Sender Verification

      Hello everyone! We are excited to introduce spam control enhancements in the Zoho Mail iOS app update. Let's dive into what's new. Spam Alerts in Mail Preview : Mail preview now shows warning alerts for emails identified as potentially harmful, helping

    • Mise à jour de Zoho Books – France

      Chers clients, Merci pour votre patience et votre soutien continu. Avec les évolutions réglementaires à venir en France nous introduisons de nouvelles fonctionnalités dans Zoho Books pour les clients français. Ces mises à jour ont été conçues pour répondre

    • Admin Logging in as another User

      How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Latest Update (27th April 2026): With the early

    • Zoho Books API: Bulk update thousands of records using Node.js with OAuth refresh, retries and resume support

      Hello everyone, During Zoho Books implementations, one common challenge is updating a large number of existing records. The current options are usually: Update records manually from the UI using Mass Update (with limited batch size). Update records one

    • SalesIQ's Summer '26 Release: For The Moments That Matter

      Every customer journey is made up of moments. The moment someone discovers your business. The moment they need help. The moment you decide to reach out. The moment a simple chat turns into something more. And the moments that continue long after the conversation

    • CNIL - Suivi de Pixel

      Bonjour à tous, À la suite de la nouvelle recommandation de la CNIL sur les pixels de suivi dans les e-mails, savez-vous si Zoho Campaigns permet : de conditionner le suivi des ouvertures au consentement de chaque contact ; de proposer un lien permettant

    • Customer/Vendor Portal session duration - can it be extended?

      Hi all, We'd like to know how long the login session lasts for the Customer/Vendor Portal in Zoho Books, and whether there's any way to extend it (either through settings or via support/API). Right now this is causing a pretty poor experience for our

    • Accessible & Customizable User Governance in Zoho Projects!

      As teams expand and collaborate with multiple external collaborators across projects, keeping control of user access to project data becomes a challenge. Mismanaged access can cause accidental or unauthorized edits, data leaks and lack of accountability.

    • Bulk deleting Zoho CRM records using Deluge, COQL and CRM API

      Hello everyone, During CRM implementations, data cleanup is a common task, especially after testing, migrations, imports, or integration development. The Zoho CRM UI allows deleting records in batches of 100, which is not practical when dealing with thousands

    • CNIL - Suivi de Pixel

      Bonjour à tous, À la suite de la nouvelle recommandation de la CNIL sur les pixels de suivi dans les e-mails, savez-vous si Zoho Campaigns permet : de conditionner le suivi des ouvertures au consentement de chaque contact ; de proposer un lien permettant

    • Zoho CRM Layout Rules: Nine New Actions, Profile-Based Execution, and Interactive Preview

      Hello everyone, Availability: This feature is now available for customers in the JP and SA DCs. It is planned to be released for other customers in soon. We’re excited to announce powerful new enhancements to Layout Rules in Zoho CRM - a feature built

    • Automatically set the default VAT percentage on a quote

      Every time I create a quote, I have to manually adjust the VAT and activate the checkbox for 21%. But all of our quotes include 21% VAT. So now occasionally, it happens that the checkbox is forgotten, and the customer receives an incorrect quote (without

    • How to View Part Inventory and Warehouse Location When Creating a Work Order in Zoho FSM

      Hi everyone, We’re currently setting up Zoho FSM and would like to improve how our team selects parts when creating a Work Order. Right now, when we add a part or item to a Work Order, we can select it from our Zoho Inventory list but we don’t see any

    • Zoho Sprints - Q2 Updates for 2026

      Improve your agile project management experience with the newly released capabilities in Zoho Sprints. This quarter we've shipped a few new features and enhancements that are built around smarter planning and execution tools, tighter integrations, and

    • Building extensions #5: Creating custom user interfaces using widgets

      In our last post, we looked at connections and how they help build a seamless integration with an example. In this post, we'll explore creating widgets in Zoho Sprints and their benefits with a real-time example. Widgets What and where? Widgets are custom

    • Images not saved in notes

      Created noteboards and create a note, copy pasted the image, close the note and open again, image is not coming this same problem occurs in note on notebook I have attached the replication steps as video url to analyse it, and also attached the videos

    • How to Change Notecard Color After It Is Created

      I would like to change the color of a Notecard that already exists in my notebook. I can't for the life of me figure out how to do it. I don't see an option or color picker anywhere.

    • Cannot export Zoho Notebook data nor search via MCP (GDPR)

      Hi, I'm using Zoho Notebook for a few years now. Not as my main notetaking app, but for specific usecases I did find it handy. Now I want to export all my data. Preferably all notes in html format with metadata like note title, included images and parent

    • Bring more clarity to your blueprints with color-coded transitions

      As your hiring processes evolve, blueprints naturally become more detailed. When multiple transitions connect different stages, it can take extra effort to identify approvals, rejections, reviews, and other actions at a glance. With this enhancement,

    • Add a MATRIX field to the forms creation

      Same as Zoho forms, we need a Matrix field in Zoho Creator forms, is very usefull

    • incoming mails not received

      incoming mails not received

    • Integrate QuickBooks with Bigin and streamline your sales and accounting!

      If your business relies on Bigin for customer management and QuickBooks for accounting and invoicing, this new integration is here to make your operations more efficient. By connecting these two platforms, you can now manage your CRM and financial processes

    • Automatically calculate and include tax on quotes

      I've recently been VAT registered and now need to include VAT on my quotes. I have been able to set the tax label and amount but still need to click the tax link and select the tax I wish to include before it appears on the quote. Does anyone know of

    • Relative Dates

      Is there a way to apply a Relative Date filter in DataPrep (ie. Today or Yesterday)? I need to filter a dataset to only include rows with a created date of yesterday, but I’m not finding a way to do it?

    • Change email addresses - Advise how

      Good day, I need assistance to change all our users email addresses Please advise

    • email signature

      How do you add an email signature

    • Email Forwarding | How to Enable and Disable Email Forwarding on a Non-Admin User Account

      Email Forwarding Issue: Enable and Disable Email Forwarding

    • Ask the Experts 31: Improving support performance with reports and dashboards

      Hello everyone, Join us for the next Ask the Experts (ATE) session! Ask the Experts is an opportunity to connect with people who have deep knowledge of Zoho Desk. Let's look at the topic we're focusing on this month. Just as we rely on the right tools

    • Zia AI capabilities now available in all paid editions

      Hello everyone, We are expanding the availability of AI-powered features in Desk to the other paid subscriptions from 7th July 2026. Right now, the following AI-based features are available for Enterprise edition users: Intelligence: Sentiment analysis,

    • Product updates in Zoho Workplace applications | June 2026

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of June. Zoho Mail Alphanumeric support for attachment extensions in rule conditions Attachment extension

    • Next Page