We hope you had an amazing year and are all geared up for the holiday season. As 2023 comes to an end, Zoho Social is reflecting on the release of some of our most-anticipated features, enhancements, and updates, which were designed to make your social media experience more simple, streamlined, and powerful. On that note, here's a quick recap of all the important updates that went live in 2023.
Inbox, a single dashboard where you can track all your social media interactions, was introduced in Zoho Social. With Inbox, you can categorize your interactions, customize your view, and assign interactions to anyone on your team. Ensure that all mentions and messages get a quick response!
Zia's integration with OpenAI was a much-awaited update this year. Zoho Social introduced Zia in the form of a writing assistant to help you compose posts and reply to interactions. Simply give Zia a prompt, get content suggestions, and add them to your Compose/Reply window.
Mastodon can now be integrated with Zoho Social, so you can create content, and follow and interact with users directly from our app. Stay relevant, and establish your business presence on Mastodon by building a community.
You can now publish Reels on Facebook and Stories on Instagram directly from Zoho Social. You can also analyze the performance of your Reels and Stories with insights from the Reports module.
The media library expanded to bring third-party libraries, like Pixabay, Pexels, and Giphy right to your Compose window. You can now access a wide range of images and GIFs and add them directly to your social media posts and comments.
With this feature, you can simultaneously post to multiple networks across all your brands without leaving Zoho Social. You can also customize content for each network from the Power Editor window for maximum relevance.
The Reports section became more comprehensive, by showing you in-depth reports and statistics for an extended period of up to one year.
We also made some major enhancements to the content calendar, brand health, reports, export functionality, and more!
We hope you had a great year and a fantastic experience with Zoho Social. We're working hard to make Social even more powerful—and we have some great updates planned for 2024.
We're also working on keeping the Community space more interactive. Please look out for updates here!
Thank you for being a part of the Zoho Social community!
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign them
A decade ago, we started Zoho Social with a simple vision: to make social media management easier, smarter, and more impactful for your business. What began as a small idea has grown to a powerful platform that helps businesses across the globe reach
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Hello! Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out. In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day. Here we go! Introducing... an all-new Publishing Calendar,
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Dear Zoho Team, I’m a Zoho user and also a Squarespace Platinum Circle member, and I recently noticed the launch of Zoho Websites in India. I wanted to share some ideas for features that could enhance the platform for professional users and agencies.
I created a custom field for our Engineering team to know which tickets to work first by numbering them. I created a custom view to general data which includes the Engineering Priority. However, I cannot sort the Engineering Priority column ascending
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From data to decisions: A deep dive into ticketing system reports A lifecycle report captures and visualises the sequential states that a ticket undergoes across its lifespan. For instance, when a customer submits a support ticket for a faulty product,
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