Tips & Tricks #06 Zelfservice voor klanten inschakelen
Beste Community leden, Lang wachten is nooit leuk, zeker niet als je met een probleem zit. Ook al bied je de beste service, jouw klanten zullen ontevreden zijn als de wachttijd te lang is. Daarom delen wij vandaag een tip over het inschakelen van zelfservice.
Spotlight series #3: Create uniform presentations with Show's font library
Hello everyone! We're back with another Zoho Show feature in the spotlight. Imagine this: An IT company is holding their annual performance review. The event organizer is putting together slides from different departments for the presentation.
CRM - Integration Tasks will Consume API Credits [2]
Hello everyone! As you all know, we meter the API calls based on the credits available for your edition of CRM. We planned to include the integration tasks (which are nothing but the wrappers for CRM APIs) under the API Credits. Here is the related post.
Zoho Campaigns' signup forms have just got smarter!
Are you seeking ways to grow your contact list and drive more revenue to your business? Stop seeking and start trying our updated sign up forms. Why Signup forms? Don't miss out any of your contacts who want to hear from you! Sign up forms provide an easy way to get in touch with your contacts by their explicit consent of receiving email communications from you. It's a smart way to talk fast to your contacts. Here are some things to know before you take a look at the updated sign up forms
Zoho People Newsletter - March 2022
Hello Everyone! I hope all of you are doing well and staying safe! Zoho People's latest newsletter is out now! Check out our March newsletter to know everything about Zoho People's latest features, upcoming features, webinars, nifty HR tips, and many
Building Extensions #10: Creating widgets with the JS SDK bundle in Zoho Desk - Data Storage API
This series aims to equip developers with all they need to build extensions for Zoho Desk in Zoho Sigma and publish them in Zoho Marketplace. In our previous post, we discussed Request APIs, what they're used for in extensions, and how to use them in
Free webinar: Integrating Zoho Sign with Vtiger CRM to eliminate tedious paperwork in customer relationship management
Hello! As businesses around the world go digital at a rapid pace, a CRM or customer relationship management software is often one of the first tools that contributes to their digital journey and growth. CRM software helps businesses run their operations
Lookup Field in Timesheet Layout
Lookup field associates an existing task/issue field with a timesheet entry. By creating the lookup field you will be able to use the task/bug fields directly in the timesheet. Let us assume that you are the project owner and you want to see the work
Manage expenses from Zoho Projects
One of the most difficult tasks in project management is to track expenses and stay within the allocated budget. With Zoho Expense integration it is now easy to monitor and manage project related daily expenses of employees. The integration helps manage complete expenses, right from uploading a receipt to its approval. What are the benefits of this integration? Track expenses using Expense reports inside Zoho Projects. View expense along with the actual cost and compare it with the project budget.
Zoom Meetings for Backstage: Host interactive sessions
Making your virtual events feel more real is a constant goal, but it's one that requires the proper solutions. While Backstage's default webcasting tool, Backstage OnAir, helps you host interactive sessions, we've also integrated with other tools to add
What's New this March 2022 in Zoho Invoice?
Hello, everyone! Zoho Invoice gets regularly updated with features that help you simplify business invoicing. Here's a round-up of what's new this March: Integrate With QuickBooks Online (US and UK Editions) If you’re using QuickBooks Online for accounting
【3/18(金)】Meetup開催決定！Zoho サービスのユーザー事例やZoho サービスに関する相談会や座談会、登壇者によるアフタートークなど…
こんにちは、Zoho Japan コミュニティチームの今成です。 3月18日（金）16:00〜、2022年1回目となるMeetup(ユーザー交流会)を開催いたします！ ●詳細はこちら： https://www.zohomeetups.com/ZohoJapanCommunityMeetup2022vol1/ 前半では、毎回大好評のZoho ユーザーさまによる活用事例セッションをお送りします。今回は「Zohoソリューションでプチ『The Model』にチャレンジ」と題しまして、さまざまなZoho サービスを連携して業務にご活用いただいている事例を発表していただきます。
New feature: One-on-one services get their own booking preferences
Dear Customers, Booking preferences for your services are set at a workspace level. It works great when they all follow the same policies. What if you wanted your services to have policies and preferences of their own? With service-level preferences,
Zoho People : rendez vos formations plus efficaces
La formation est essentiel pour aider vos employés à progresser dans leurs carrières respectives. Cependant, même une petite erreur dans l'organisation des programmes peut, d'une manière ou d'une autre, réduire leur efficacité. Découvrons 5 clichés à
【3/15(火)15:00〜】Zoho サービス もくもく会、開催！ユーザーさまと一緒に設定やカスタマイズを進めましょう
こんにちは、みなさまいかがお過ごしですか？ 次回のオンラインもくもく会のお知らせです！ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ◎もくもく会とは... →複数人が同じ場所に集まり、各自が黙々と勉強や作業を進めるイベントのことを指します。 ※もくもく会の詳細は、以下のURLをご参照ください。 テックキャンプ ブログ： https://zurl.co/nDYa (外部サイト） ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 前回と同様Zoho サービス
Zoho Support: Automate your way to Productivity using Time based Actions
To avoid pitfalls in customer support leading to lower customer satisfaction, longer response cycles, increased support cost, automation and productivity improvements become a must have. In this endeavor we at Zoho Support have bolstered the existing automation options with Time bases Actions and Macros. Time based actions are used to monitor your help-desk for pre-defined actions every one hour. So the next time when you see a massive pile-up of tickets in your help-desk queue, don't fret. Setup
Why is my chat widget showing offline??
Richard is a Sales Executive of leading online shopping website. On a fine Monday morning, Richard was about to begin his work and finds the chat widget offline on his website. Richard started wondering why??? Do you face the same problem? Here are some common reasons why your chat widget goes offline on your website. Get familiar and expertise in SalesIQ. Activated Business Hours In Settings -> Company -> Business Hours, you may have enabled the business hours, if you login to your SalesIQ after
Introducing Show's centralized library to help you create consistent slides, organization-wide
Hi All! Most organizations have their own brand identity and follow a standard style guide that includes fonts, colors, and themes for their presentations. As a result, you often end up drafting the same slides to use them within your team or organization.
Zoho One Tips & Tricks 04: Tips voor je Chatbot
In Zoho One heb je de beschikking over SalesIQ. Een van de functies in deze app is het bouwen van je eigen chatbot met onze Drag & Drop-builder. In deze post lichten wij een aantal functies uit die handig kunnen zijn. Tip : Voordat je begint met het bouwen
Deprecation of Zoho Sheet's view.do API
Hello all, The Zoho Sheet view.do API (https://sheet.zoho.com/sheet/view.do) accepting URL and file stream parameters (provided in https://sheet.zoho.com/sheet/excelviewer) has been deprecated, and will no longer be available to use from July 31, 2019. Any code written using this API will stop working after this date. The Office Suite APIs are available as an alternative via Office Integrator. Learn more here. If you have any questions about Office Integrator, add them as comments below or drop
Tip 2: Perform customized actions on Codeless bot using Plugs
Chatbots are considered evolving technology which is a great tool to increase engagement and assist your customers ceaselessly. The platforms to build these chatbots are advancing as now you can build a complete business-centric bot with absolutely no
Tips and Tricks #56: How to create a brochure using Zoho Show
With the right layout, style, and images, a brochure can set the tone for your business and capture your audience's attention. Unfortunately, high-quality brochures can be expensive and often require the help of a professional designer. Enter Zoho Show.
Now you can add and delete sprints users from within the details view on the Zoho Sprints iOS mobile app.
Hello, In the latest version (v1.2.7) of the Zoho Sprints iOS mobile app, we have brought in the below enhancements. View sprint users and description inside sprint details view Add and Delete sprint users from inside sprint details view You can update
What's New in Zoho Inventory - March 2022
Hello customers, We've been working towards bringing you new features and updates to improve your experience with Zoho Inventory. Here's what's new for March: Incoming Webhooks Incoming Webhooks are used to execute custom functions in Zoho Inventory based
One Codeless bot solution to handle your leads, customers and VIPs differently
Has complex coding stopped you from creating an effective bot that understands the visitors and provides suggestions based on their info? Never let your coding skills limit you when it comes to providing the best engagement and support for your visitors
Users can now edit meeting title while in session on the Zoho Meeting iOS mobile app.
Hello All, In the latest version of the Zoho Meeting iOS mobile app (v1.4.1), we have brought in the below enhancements: 1. Edit meeting title - User can edit the title while in session. 2. Universal webinar join link support handled - Now the user
All Zoho integration tasks to follow only OAuth authentication - We're stopping new Authtokens generation
Hello everyone, Deluge provides a set of pre-defined integration tasks that allow users to integrate with different Zoho services. These tasks are API driven, i.e., executing these tasks trigger API calls to the respective service's API in the backend.
Zoho Desk Community Digest - February 2022
Enhancements New updates in the Help center New language support for Myanmar and Khmer is now available. Introduced Zia translator for automatic article translation. Zia translator will automatically translate articles into your preferred language. New
Users can now add exact time along with start date and due date for tasks in Projects Android mobile app
Hello, In the latest version of the Projects Android mobile app (v3.4.4), we have brought in the below enhancements. Now users can record the exact time along with the start and due date fields in the task module. We have supported multiple onboarding
Users now can record meetings from within the Zoho Meeting iOS mobile app,
Hello All, In the Zoho Meeting iOS mobile app (v1.4.0), we have brought in the below enhancements: Record meeting feature: You can now record the meetings right from within the app. Upcoming, Past and Recording list's are available in meeting list
Zoho Desk Community Digest - January 2022
New Feature SEO Multilingual Support: SEOs can have SEO meta tags for each multilingual Helpcenter page along with multilingual support. Enhancements New updates in Helpcenter New sign-ups with new Helpcenter domain: Helpcenter new domain is now enabled
Zoho Bigin : 3 intégrations qui vont vous changer la vie !
Bonjour à tous, Combien d'applications utilisez-vous en moyenne par jour ? Impossible de connaitre le nombre exact, mais nous sommes prêts à parier qu'il y en a plus d'une ! Nous utilisons tous de nombreuses applications dans nos activités professionnelles.
Android System Web View Issue
Dear Users, We would like to inform you that the recent version of Android system web view(98.0) causes the app not to scroll notes when you open one. We regret for the inconvenience caused and we very well understand it. However, the latest version of
Conditional Formatting Enhancements
We have been supporting conditional formatting in Zoho Sheet for more than 11 months now. We support setting rules on Numbers, Text, Data, Cells containing blanks, and errors. We also support setting specific formats based on the result of a Formula. This could be very powerful and could be used to color whole rows based on the value on a particular column. For example, you can define a formula criterion to color alternative rows of a table or to highlight rows if the date in one of the columns falls
Get notified by Zia on different mediums
Dear All, Greetings! We have a quick update about Zia notifications. Let's go! Zia instantly notifies you of the alerts, anomalies, and updates observed in CRM. It grabs your attention and lets you prioritize your work items. Thus far, these updates are
Spotlight 34: Handle event engagement in one space
Having one place where you can run sessions, promote networking, and drive attention to exhibitor booths can help increase engagement at events. In Zoho Backstage's Virtual Space, you can provide event participants with a unified experience to join sessions,
Happy Employee Appreciation Day!
Hello Everyone! It's finally Employee Appreciation Day, and we can't contain our excitement. We at Zoho People have created some fun digital badges and awards that you can share with your coworkers to show them how much you appreciate their hard work.
Sharing tickets from within the app is now support in the Zoho Desk Android app
Hello, In the latest version of the Desk Android mobile app (v2.4.31), we have brought in support for 'Share Ticket' from within the app. Users can share tickets with other departments for their agents to collaborate their work. Agents from other departments
What's New—February 2022
Hello Backstage users, We're always working to improve the Backstage experience for you. This time, we've rolled out some features and updates to make your event planning a little more effortless. Here's everything that's happened this month in a nutshell.
One cell, multiple formats, unlimited possibilities.
Spreadsheet formats are more than an aesthetic choice. Proper formatting helps audiences understand your spreadsheet better. Zoho Sheet now allows you to format different parts of your content in cells however you want. What can you do with the new formatting
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