CRITICAL DOWNTIME IN ZOHO PRACTICE!! NO RESPONSE FROM SUPPORT TEAMS
Dear Team, We are randomly unable to login to Zoho Practice since this morning. All our team members are reporting this issue. Work has come to a grinding halt and we are not getting any support or answers. This is a highly serious matter of concern for
Zoho Webinar - Sharing System Audio (NOT AVAILABLE)
Hi, We are having a serious problem with Zoho Webinar. In the webinars we run, we very often share the audio from a video we are streaming directly from YouTube or other applications. Until recently we were using Zoom, but as we use other Zoho applications
Add Specific Identification as an Inventory Costing Method
--- Business Context We are a security systems distributor handling high-value, serialized products such as IP cameras, NVRs, and RAID storage systems. Each unit is uniquely identified by a serial number and arrives in separate shipments at varying purchase
Creator Portal Page Customization Issues
I have been using Creator to make Portals recently. Yesterday, I created a new portal and noticed that the page customization editor ("Open Builder") was different. Using the new page builder, I was able to customize and add an image to the various sign
Facebook won't connect
Good morning, Whilst I'm sure its something I've done wrong along the line I'm trying to connect a Facebook account to Zoho Social Upon entering the username and password the 'Connect Facebook' button appears to do some work then stops without any connection being established I've checked the business integrations on Facebook and Zoho is not appearing at all Can you help me with this at all? Kind Regards Daniel Evans Home Inventories
SalesIQ operators will not receive any messages if customers do not answer the Pre-Chat questions in Flow Controls.
Hi Zoho SalesIQ Team, I am reaching out to report a issue regarding the Brands > Flow Controls SalesIQ operators will not receive any messages if customers do not answer the Pre-Chat questions in Flow Controls and continue sending messages without completing
I need targets and actuals achieved data to be visible in zoho. It might be calls revenue emails or whatever how do i make it visible in analytics?
I need targets and actuals achieved data to be visible in zoho. It might be calls revenue emails or whatever how do i make it visible in analytics?
Zoho Analytics Filter Bug
I encountered a bug where typing the letter "A" in the drop-down filter of a table or query table causes the drop-down to close unexpectedly. For example, when typing "Today", the drop-down list closes as soon as "a" is entered. I tested this on another
Zoho CRM to Google Calendar time synchronization
Hello Enterprise Support Community, Our developers have identified an ongoing issue with the Zoho CRM and Google Meeting sync. Currently, there is a delay in syncing meetings/events between the two applications. Additionally, when a meeting is created
Resolved (11:52am CDT): Uploading Files into Zoho CRM (US DC)
Hello, Enterprise Support Community, We have begun receiving reports of issues with uploading files into Zoho CRM in our US DC, with file uploads failing during the upload process. Our teams are currently actively engaged in diagnosing and troubleshooting
Invalid request when trying to access Mail
When I click on the red button to access Zoho Mail at https://mail.zoho.com/zm/, I get a big yellow warning triangle with "invlid request, The input passed is invalid or the URL is invoked without valid parameters. Please check your input and try ag
BUG: Related List Buttons with Client Script action now erroring
There appears to have been a bug introduced over the last few days with Related List buttons that invoke a Client Script action. Button configuration: Configured Client Script: Results: The default loader is presented at the top of the page, and an error
Critical EU Server Routing Mismatch: Office 365 Graph API & IMAP OAuth Integration Failing with URL_RULE_NOT_CONFIGURED / AADSTS65005
Hello everyone, Environment Details Subscription: Zoho One Data Center / Server: EU 1. Initial Office 365 Integration within CRM Attempt via Graph API When trying to integrate Office 365 into Zoho CRM via the Graph API for the first time, the process
Client Software Now Requires Computer Admin Password
Recently whenever a user tries to run ZohoAssist.exe so that I can remote into their computer, it requires them to put in the computer administrator password, meaning they can't connect to the remote session. Before, it would allow them to run the exe
CNY not converting to PKR in P&L In reports.
Hello Zoho Support Team, I am writing to report a multi-currency reporting issue in Zoho Books that is causing my Profit & Loss report to display incorrect Cost of Goods Sold figures. ISSUE DESCRIPTION: I have vendors set up in CNY (Chinese Yuan) currency.
Print a price list or price book
Hi Community. Am I right in concluding that Zoho has no functionality to print a price list from either Zoho CRM, Zoho Inventory or Zoho Books? I won't get stuck on the fact that Zoho doesn't sync price books between Zoho CRM and Books/Inventory (more
Reply dialog is not in dark mode when embedded in the "Chat Tab" on Zoho Desk.
Reply dialog is not in dark mode when embedded in the Chat tab on Zoho Desk. When using SalesIQ from the “Chat” tab in Zoho Desk, the reply box shows up in white instead of dark mode. But when I open SalesIQ from salesiq.zoho.com, it works fine and the
Popup / Expand option not showing for Subform with less than 20 rows in Zoho Creator
Hi Folks, I am working on a project. Where there is a subform with around 15 Columns. In order to see other columns, we need to scroll to the right. We have a popup option for Subform, with which we can view the subform data in a popup view. But the issue
The PEPPOL Nightmare with Zoho Books
After much hesitation — as I have always defended Zoho products despite their imperfections — I have decided to post this review on this forum. Indeed, for more than 5 months, the numerous issues related to PEPPOL invoicing seem nowhere near being resolved,
Updating Custom Field using Deluge Function Fails
I am using Zoho CRM and I want to create an automated custom Deal Number for every new Deal record. Business Requirement Whenever a new Deal is created in the Deals module, Zoho CRM should automatically populate a custom field called Deal Number. The
Mailbox delegation “Send As” error
I believe there may be an issue with mailbox delegation. When I create a delegation from the Admin Console, it works correctly if I select Read permissions. However, if I select Send As permission for the delegated user, I immediately receive the following
zoho imap connection stopped working 05/28 12pm EST
Hi, beginning Thursday, 5/28, ~12 pm est imap to siteground stopped working. When I tried to reconnect the account, connection was failing with the following message: Unable to connect SMTP server:gvam1107.siteground.biz, Port: 587. I did notice that
This domain is not allowed to add. Please contact support-as@zohocorp.com for further details
I am trying to setup the free version of Zoho Mail. When I tried to add my domain, theselfreunion.com I got the error message that is the subject of this Topic. I've read your other community forum topics, and this is NOT a free domain. So what is the
Zoho Mail is down?
We stopped getting new emails since 8:42am EST and mail.zoho.com shows an error.
Potential Security Gap with Zoho MCP
We are running into a security gap with the Zoho MCPs in CRM, Desk, etc. We restrict exporting of any data from these systems, but we have enabled API access since it is needed for various extensions. However, now anyone on the team can create a Zoho
Service currently unavailable
Service currently unavailable It is not possible to access email; the entire Zohoworkplace platform is down
E-mail down
We cannot get into our email inboxes, are you affected by a Microsoft update issue? How long do you think as to restoration?
ZOHO MAIL SERVICE NOT WORKING
Hello i've a problem my zoho mail account says a display with this text "our service is temporally unavaible"
Bank Feeds Missing some transactions and duplicating some
Hello, I have been using Zoho or a number of years and have never had a real problem with bank feeds, however in the last month the feeds have not picked up all transactions, and sometimes a transaction is being duplicated. For example, the bank statement
One invoice, 2 payers
We do a lot of repairs for real estate transactions. We make one job for a client (say the seller) in zoho and link it to the invoice in books. Seller pays the 50% deposit. Then says the buyer is going to pay the balance. Any thoughts on the easiest way
TeamInbox EU: Microsoft 365 not connecting
Hi everyone, I'm trying to connect a Microsoft 365 mailbox to Zoho TeamInbox (EU region) via OAuth and keep running into an issue. Steps I followed: 1. Create a Shared Channel → Email Channel → Microsoft (OAuth) 2. Microsoft login window opens → I authenticate
Zoho emails not being delivered to Hotmail accounts!!
Hi, I have this problem I already posted yesterday. My emails are not being delivered to hotmail accounts. They do not even appear in the Spam folder. I already enabled the Domain Keys for my domain and setup the SPF record in my domain manager v=spf1
Zoho CRM Field suddenly not accessible in Zoho Cliq
Hi, I created a Widget in Zoho Cliq and I embedded inside it a Zoho Form. That Zoho form has a Zoho CRM Field that looks up Merchants from the CRM. It worked earlier today but now when I try to access it, the Zoho CRM Field is blocked and I can't select
Sign up for email for a domain
Hi - I thought I had signed up for a domain of <domain>.com, but only see the email of @zohomail.com . How do I get the <domain.com> domain linked to my email?
Zoho CRM Field cannot be set to optional
Hi, In my Zoho Form, I added the Zoho CRM field that allows me to lookup and select from the "Merchants" module in our Zoho CRM. The problem is I don't want this field to be mandatory, yet I see no option to remove it being mandatory. Thank you, Raf
Zoho Books: tax is not automatically pulled from product-data anymore - why?
Hi, until a short time ago, you could set a default taxrate for each product/item. This taxrate automatically appeared each time the item was chosen in an invoice or quote. Why does this not work anymore? The field is still there at the product record,
Can't connect CalDAV
### Issue Summary Can't connect to my calendars using CalDAV and the URL `https://calendar.zoho.eu` ### Steps to Reproduce 1. Tried to connect on multiple devices, on multiple OS's (Android DAVx, Thunderbird, Gnome Calendar, Apple Caneldar). 2. When I
Total Receivables on Dashboard Incorrect
Hi, The Total Receivables amount showing on my dashboard has not taken account of some payments received and therefore does not match my unpaid invoices. Please advise. Alex
TDS Payable report not Generating
TDS Payable report for Last Quarter of FY 25-26 is not generating and giving error. Please get it rectified as soon as possble.
billable_expense_id in Invoice API does not set invoiced=true on bill line items — causes duplicates in Projects > Create Invoice
Hi Zoho Community, We are running an automated batch invoicing system using the Zoho Books API and have hit two critical bugs that are causing duplicate invoice risk in production. Raising this here for visibility alongside a support ticket already filed.
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