Picklist & overdue color coding on Tasks Module
Hello, Requesting the Tasks module have color coding for picklist fields. Also requesting if there can be an option where overdue due dates can be highlighted in RED. Requesting this for Kanban, Listview, and Detail view of Tasks. See example on Kanban
When Field not empty -> Mandatory subform entry
Here is the scenario. 1. Field: Days of delay is not empty 2. Then: Show Subform below and require to add entries: I managed to setup a layour rule to show the subform when the field has some values. Even though the subform as well as its columns are
Related Records Max Limit?
Hi, quick question. let's say i have the leads module and contacts module, and they relate to one another in that I can link records between each module. what is the maximum number of leads can i assign to an individual contact? or vice versa, what is
Adding Tag using Deluge script in Zoho CRM leads
Hello Team, I am trying to add a Duplicate TAG to the lead on Email or phone search, it is working well but it removes the existing Tags and just updates the DUPLICATE tag. Please help. leadRecord = zoho.crm.getRecordById("Leads",leadId); email = leadRecord.get("Email");
Calls are overwriting fields information
I have this problem : when a customer calls the service line tracked by Call Tracking Metrics, the existing lead information is updated. How can I prevent certain fields in the lead record from being overwritten, regardless of the source (e.g., phone
How to obtain data about outbound emails for Leads in Zoho Analytics
Hello! I'd like to monitor Sales persons activities regarding to Leads (to check if sales persons make any activities with Leads) in Zoho CRM. So I'd like to create report in Zoho Analytic and check how many emails were sent to clients by Sales persons
Amount Change -> Reason of update
How can I setup the CRM so whenever the Amount field is being changed, the user who changes it needs to fill in a reason of change -> Could be a Subform entry or even a note. I'm happy to use any of available features -> Workflows, Functions, Buttons,
Send an Email Template from Different Email Address
I have a number of different emails that I want to use to help with allocation of Tasks. When I create a Form and a Customer responds, I then use certain email templates to respond. Options I have to respond could be noreply@ admin@ just as examples.
Blueprint Issue - Being able to set a subform field as mandatory
I'm creating a blueprint. My record involves a subform which is only shown once field is set but the field gets set in step two of the process. My problem - I can't save the record as the subform field is set to mandatory - If I unset the mandatory field,
Can you view who "opened" Zoho CRM Cadences?
Hi there! I know there is a way to track how many people opened the email you send through Zoho CRM sequences, but is there any way to track who opened the emails that you sent. I've tried viewing statistics through the specific email, as well as "show
Link an email message to a Potential
I am looking for a way to 1. Link specific emails to potentials using a subject line reference id that would be unique to that potential. Our loan origination platform allows us some functionality if we cc and email to a specific Email And that subject
Java SDK 7 giving error invalid token
Zoho CRM Java SDK 7 we are using to develop our application. But facing issues while creating basic class for creaitng record some or the other issue with token. with a valid access token also it would give as invalid token error. or else OAUTH_SCOPE_MISMATCH","message":"invalid
How to classify dropdown field values?
In Deals we have the stage dropdown where every value can be classified in "open", "closed won", .. etc. How can we have that for custom modules? Long version for context: We have different stages for a custom module like "new record", "testing", "setup
is it possible to add more than one Whatsapp Phone Number to be integrated to Zoho CRM?
so I have successfully added one Whatsapp number like this from this User Interface it seems I can't add a new Whatsapp Number. I need to add a new Whatsapp Number so I can control the lead assignment if a chat sent to Whatsapp Phone Number 1 then assign
how to get construct URL from a photo uploaded in photo field using function?
I need to make a function that can be used in workflow rules. when a photo is uploaded in a field (image upload field) then I need to get a string URL of that photo and assign the string to a new text field. I need to make something like this, because
Automatically attaching Lookup fields
Hello, So, I am trying to automate the attachments of lookup fields depending on the program that the contact is assigned too. There are 3 possible options for programs and then each program has multiple faculty that it needs to link too. So I need them
Create data sharing rules to share related module records based on parameters of the module
Hi, How can we change the invoice's owner? I've only one invoice which have been created by my admin account, and it is the only my users can't see into the Zoho CRM ( with Zoho Finances integration). The only difference i can see is the owner. Thanks
Script/Function/Other solution for dynamic scroll down list - administration info Poland
Dear Masters of ZOHO It is again me. I ma completely new in scripts of ZOHO. Basics of programming I am familiar with but I can not solve it through web research and my skills today. Task is quite a complex but as I have seen it online also very common.
Connecting Contacts and Leads
Hi, I found out that if a lead is already converted to contact, and another lead comes into the system (with the same data), they can live side to side without any connection between them (although they have the same email/phone in both). Is there a way,
Why is the File Upload field limited to 5?
I am trying to set something up where my customers can upload the files required for onboarding them via Zoho Forms, but I discover that I am limited to 5 fields. Our customers need to upload around 10 different documents, each of which I would like to
Getting id returned by __create() in Client Script
Hi Example: var objJob = new ZDK.Apps.CRM.Jobs.Models.Jobs(); objJob.Name = 'Test'; response = objJob.__create(); I'm trying to get the id of the record I created, however response.details.id and response.__details.id are undefined. How do I retrieve
Move transitions in the blueprint visual editor
Hello. I suggest enabling the ability to move transitions in the blueprint visual editor, using drag and drop. Currently it is only possible to move states; transitions are localized automatically (although not optimally). This would help with a better
Lead Name
I am looking for a way to show a Company, as a LEAD NAME. We are a B2B company, and 90% of our LEADS are businesses...not individuals. We have a list of companies, with no contacts...I could potentially trick Zoho by populating the LAST NAME field with
Configure Notes Title for Blueprint Transition
It'd be very helpful to be able to configure note titles on blueprint transitions when requiring notes. This would help tie back the history of notes to the blueprint actions. We have some approval processes in our blueprint and require notes for the
Deleting fields with dependencies
I'm looking to a proper clear up of our Zoho CRM by fully deleting old custom fields. I know how to do this without impacting my Zoho Analytics data but I'm trying to find a way to identify if these fields have any dependencies within the CRM itself -
Form et Wordpress
Bonjour, J'aimerai savoir s'il existe une possibilité pour garder une trace d'un formulaire Zoho dans son compte Wordpress ? J'ai "embeded" un formulaire Zoho sur une page de mon site Wordpress, et lorsqu'un utilisateur est connecté, qu'il utilise le
Add a password to a zoho form with data from the CRM?
I want to insure the intended recipient is the one filling out the form, I'd like to have a "password" for them to enter. I use the term password here loosely. For example, we capture our customer's birthdays, So having them enter their birthday and last
have a json response that I format into html table how to display it in a zoho crm records
Hello I had a json response that I format into a table html, for a better visibility I turn response to html table (columns, line) But it seems no way to display it in zoho crm field Maybe there is a workaround? maybe not html table, but need something
Unable to fetch large query
Hi I'm unable to retrieve more than 2000 records using the CRM API v6. Looking at the docs it is clear that the upper limit should be around 10.000, not 2000. Query error # {'code': 'LIMIT_EXCEEDED', 'details': {'by': 'limit', 'limit': 2000}, 'message':
How do I customize columns when searching to add related records
When adding a product to a record, there is no easy way to customize which columns are shown, and the only way to search is to use the product name. Luckily for me, I get the columns I need and I can find the product just fine. But some other users don't
Possible to generate/download Quote PDF using REST API?
See title. Is there any way after a quote has been created to export to a PDF using a specified template and then download it? Seems like something that should be doable. Is this not supported in the API v2.0?
How to add the time duration for scheldule call
Hi, When we are planning phone calls with leads or customers. Depending on the client, lead and the reason for the call the time planned is always different from 15 minutes to 2 hours. Currently, the system does not allow us to change or add a time duration
Zoho CRM: Can we get lead status history table using REST APIs kindly advise?
I am able to see the status history of a lead on Zoho CRM, and also retrieve on Zoho Analytics, I am wondering if there is an endpoint with which this table can be retrieved on other tools like Power Bi. Or if there is an endpoint using which we can programmatically
Zoho CRM Canvas - Subforms
Hi & happy new year! I'm building a new Canvas view and as part of the layout I am using it has a subform. I can insert the subform into the canvas but when in the canvas view I am unable to add content to subform? Are the subform view only on a canvas
Module formula field Output zero if one of the fields in the formula is blank
Hi All, Hoping this is an easy one for someone to answer, I have the following calculation in a formula field (${Products.Trade Price}-${Products.Wholesale Price}) This works fine but if the Wholesale Price is not set I need the output to be zero. At
Upserting several records at once
I am pushing data from Creator to CRM so it'd be nice to not waste API calls and just upsert several records at once as it seems to be possible according to https://www.zoho.com/crm/developer/docs/api/v7/upsert-records.html It says we can do up to 100
Zoho Form error: Update Record - Failed to push as the required 'Zoho CRM' field was empty.
I have a zoho form with crm integration. I send the form from the crm by clicking "Insert Template" -> "forms link" from the email editor. The link text that's inserted is in the format of https://forms.zohopublic.com/<myorg>/form/<formName>/formperma/<someID>?crm_entity_id=<contactId>
Kaizen #158 - How to effectively handle API calls to optimize API credits?
Hello everyone! Welcome back to another post in the Kaizen series! In this post, we will discuss a few strategies to handle API calls effectively and optimize your API credits. As you all know, your CRM edition comes with a set number of credits(this
Dynamic Maximum Subform row entries
Hey! We need to have Subforms that have a dynamic number of maximum row entries based on a field inside the record. Is that somehow possible?
Zoho Marketing Automation Cannot Sync Lookiup Fields
Hello all, It seems that Zoho MA cannot sync Lookup fields from the CRM. Can you confirm if this is the case? Is there a workaround? Do you know if Campaigns can sync with custom modules and also with Lookup field in the CRM? Thank you!
Next Page