Zoho CRM Mail Merge
How can I sort the contents of a mail merge? Here is my question via Jing: http://screencast.com/t/KqCLqTpv6
Changing the time an automation alert email gets sent out
Wondering if it is possible to change the time when an automation alert email gets sent out? It seems that any of our workflow rules, automations, alerts, etc.... all of them that are pre-defined seem to get sent to our customers right after midnight. Is there a way we can choose a time when these emails get sent out? Thank you in advance
receiving email error
Error while processing the request! Unable to send message;Reason:550-(mail.zoho.com) [74.201.84.158]:58092 is currently not permitted to relay 550 through this server. Code received when trying to email from lead screen. Does anyone know what is causing this?
More custom fields
Hi. I'm sure there is a good reason for having limits to the number of custom fields we can create but do you think it is possible to have more than the current settings. For example you can only create 10 boolean fields in contacts but i have need of at least 20 or 30. the 60 custom text fields is also difficult to manage but have done what I can. It would be a huge help to be able to create as many as required. Is this possible at all? Can you please explain why there is a limit?
Only 20 records in product search results whereas I have half a hundred
Hi! Zoho CRM interface changed recently and I cannot do what I was able to do with the former version when I am creating a quote. Problem No. 1 Adding product, I have to enter at least 3 characters. This is a problem because I don't know always exactly how the product I am looking for begins. Problem No. 2 After typing the first 3 characters, only 20 products are listed in the dropdown but I have more than 50 products whose name begins with the same 3 characters ! This is a real problem. I cannot
Only 20 records in product search results whereas I have half a hundred
Zoho CRM interface changed recently and I cannot do what I was able to do with the former version when I am creating a quote. Problem No. 1 Adding product, I have to enter at least 3 characters. This is a problem because I don't know always exactly how the product I am looking for begins. Problem No. 2 After typing the first 3 characters, only 20 products are listed in the dropdown but I have more than 50 products whose name begins with the same 3 characters ! This is a real problem. I cannot retrieve
Automatic email notification with Potential Upload
Hello, I set up a workflow and rule so when I upload potentials from an Excel file every day, the appropriate sales engineer and sales manager receives an automatic email. It works fine if we enter the information manually, but not via a file upload. I have the rule set so that the Rule is executed upon the creation of the Potential. The Rule Criteria is set so that the Potential Creation date is "today". There are no time alerts. What am I missing? Thanks in advance for any assistance. John Galich
PDF templates generator has changed
Hello, yesterday I discovered that the template for make PDF has changed: font, size, style are different that before. Also placement of body contents are in the top, not in the middle of the page. Is it needed to adapt our templates to a new tags or something like that, or will this change again as before? or is it an error simply? Regards, Luis
Is there anyway to unfollow myself in Feeds?
I love the Feed idea. Unfortunately any changes I would like to be notified of are hidden in the haystack of notifications about changes or tasks or notes I made. I want my feed to show me the changes or tasks or notes other people are making (and not the changes I am making). Is that possible?
Support is extremely bad
Support is extremely bad and I don't know what to do to let those guys help us I been promised to be called back within one hour after I was on the phone for long time but after one day still no one call. We get stuck with docs and no one takes care of our problem. They payment is taken immediately but the product is not working WHAT TO DO WHAT TO DO????????????????? We are frustrated with such bad company and lack of support
Most data has disappeared from form view. Shows up for print preview.
Hi My forms show empty of data. I enter the data, when I revisit the form it has disappeared. When I do a print preview, the data shows that it is there and prints. Can you please help me work out why the data does not show in the forms? It was showing a coupe of weeks ago. The screen shot shows the inventory form, empty and with data in print preview mode. Thank you Jonathan
Cannot add Facebook and Twitter.
Under the social settings, it gives the option to add FB and TW, but nothing happens when I click on "Add Account." I have the Professional edition, which according to your website, includes the social tab, but while reading others posts, you have stated that only the Enterprise Edition has it.
Create a report
HOw can I create a report which pulls out the Client reference/name and the notes attached to that client? Thank you
Use the product merge fields twice in one template
We would like to use the product merge fields twice within the one template - once on a cover sheet with minimal information e.g. product name and quantity. and then later in the same template with more info including pricing etc. etc. However as product fields have to be used with in the id=lineitem tag only one iteration of product fields appears to be possible within any one document - can anyone advise a way around this so that we can use the product information twice in two different ways?
Activity Report with just MY Today's and Overdue Activities
How do I create an Activity Report that can be shown on my home tab that lists all activities due that day and all overdue activities for one user?
Sorting Emailed Leads from Non-Emailed Leads
Hi Folks, It's a problem I keep seeing referred to in many ways & if I understand it right Zoho do not have a solution that works. If I'm wrong, let me know. If you have for instance 400 leads & you email 250 of them from the mass email system then you cannot see a list separating those that were in the 250 who you sent to and those 150 you did not send to. That seems to be a fact? The last activity time does not include mass emails (though it seems to include a 1:1 email) and the Modified Time is
Only 20 records in product search results whereas I have half a hundred
Hi, In the Zoho CRM new version, in order to search products, I have to type 3 characters in the "Search using Product Name or Code" area. That's a problem when you don't know exactly what the name you are looking for is. And the main problem is that even if you know the beginning of the name of your product, the search returns only 20 items. But I have about 50 items beginning by the same 3 characters! I cannot find my product. Another problem: the list is not sorted alphabetically. So could you
User Views
Can I set up Zoho CRM so that different users can not see each other's leads?
Reformat Business Card
I was wondering if it is possible to change the format of the information found in the Business Card under CRM/Accounts. For example I am wanting to make the value in "Account Type" Bold and Red or Green depending on the status. I need it to stand out so staff can clearly see whether the account is supported or unsupported.
Exporting Contacts
How do I export all contacts? Thank you.
Possible to automatically change the due date for a task when it is overdue?
Is this possible? I always have too many tasks to finish and then I have a build up of old tasks. Is there anyway to make a task automatically change the due date once it is over due in Activities?
Creating a Task and relating it to a Lead (Proof)
Creating a Task and relating it to a Lead, has so far, left me empty handed, until NOW! I've read that this isn't doable here on the forum, however in watching the video below (I've also attached a screenshot of the part of the video in question) I've discovered that this guy, did in fact, associate a Lead to a Task! How is this done? https://www.zoho.com/crm/sales-force-automation.html?src=zforums @ 2:54 in the video
Problem with Lookup Fields and Custom Modules
I am currently testing Zoho CRM before registration for the enterprise version. I tried to find on the forum the answer to my problem, but I was not able to understand. 1. I want to create a custom module mainly containing a text field to create special memos: name example "Associated Consultations." > (For this step, I can do). 2. Now, I need to connect this custom module to a Leads module. I need to create records and open it from the Lead module to quickly view the contents during a phone call.
Sending Template Emails from Potentials
I am trying to send an Email from my potentials view but whenever I click on "Send Email" from the specific Potential that I'm looking at, it does not automatically add the potential's email in the "to" field. Not really sure how to fix this.
Question about modules relations and Lookup Field
hello, I am currently testing Zoho before registration for the Enterprise version . I can't link 2 modules . Data found on the forum have not sufficiently helped me (probably a problem of understanding from me because of the language). 1. I want to create a custom module containing mainly a text field to write successives memos related to leads, Accounts and Contacts . (Ok for this part , I see how). For example, this module will be called " Associated Memos " . 2. This custom module must be linked
consistent sorting in potentials
Dear sir or madam, We have several users that at the same time enter the Potential View. We sort our potentials with Potential Owner first and then on account name. I planned to do this by first soring on account name and then on Potenial Owner, however this does not seem to work. Kindly advice. Jill
Document
Hello I don't understand because I don't change any setting in inventory model and now I have a big blank between two zone "Projet" and "Nom du Produit". I need just One simple line and not these big space. If I use an another model, I haven't this problem. If I want to modify this model I don't have this blank. Could fix it? Thanks a lot Regards Etienne TOURNIER
Problem receiving emails from my contacts
I received correctly all the emails from my contacts but they don't appear any more in the icon "Message". I don't know what is wrong because it used to work well until the 4 of november, since then any email has appeared in the icon "Message"
Schedule a report with date filters
Hi, I want to generate a report that returns records where a given date is before "today plus 30 days" I can see how to set a filter for prior to a specific date, but want this report to run on a schedule, always looking 30 days ahead. Is there a way to do this?
Does anyone know how to select with module a Custom Modules is related too?
Hi, Does anyone know how to select whether a custom module is related to Leads, Contacts or Potentials? I have custom modules related to both Leads & potentials but unsure how i change relation. Also does anyone have a work around for custom modules related to leads, that upon conversion related custom modules are linked to contacts? ATM these custom modules stay associated to leads?
PROBLEMS TO SEE ON CHROME
HI! I´M USING CHROME, AND I CAN NOT VISUALIZE THE PRODUCTS INFO @ QUOTES OR PURCHASE ORDERS...
Map fields from lead/account into quote
Is there a way to map the address for a lead/account into a quote? I see that there is a default address field in quote but know way to map them over to the quote. Am I missing something? Thanks, Rich S.
Map Button does not work
Hi, I just sign up free account for Zoho CRM, I found that the Locate Map Button @ the Lead Screen is not working. FYI I'm using Firefox 2.0 and IE 6. (FYI the button on LOcate Map of Vtiger is working for the same system) Yosep Iskandar
The invoice PDF engine breaks when the table is more than one page
If the table spans more than one page, the header and footer are not generated. I have a video of this behaviour if desired by Zoho support staff.
Cannot change attachment order
It is not possible to change attachment under under lead and contact. I want attachments to be shown in the buttom of the page instead of in the top of the page. But the attachments is not part of the Organise Details window (see attachment)
HELP HELP HELP footer and header no longer works
In my quote, my personal code for header and footer for each page no longer works
Field Character Length
Potential Name - This field is a Zoho default one, does anyone know how many characters this allows or if there is a list on the guide that may exist detailing this for all of the default ones?
Quick Formula For Reporting Last Contact Date
I need to create a simple formual to create a simple report for sales contact reporting. First I create a custom date field and call it "Last Contact" Then if this Last Contact date is added to a formual and if the date falls into the last < 30 days the contact is = to what I call "Green Light" If this Last Contact date falls in between >30 < 60 days they are = "Yellow Light" If this Last Contact date field is > 61 Days they are = "Red Light" Report then says show me all Greens or
Traffic Light Dashboard for Sales in Zoho CRM (RED/GREEN/YELLOW)
Hi, I am new to Zoho CRM, I am a former Salesforce.com user, and i found the traffic light sales dashboard very useful while tracking monthly or weekly sales. Sales to date. (Sales to date, according to a monthly quota, red if the sales are low, yellow if medium, and green if the salesman reaches the sales target, pic attached) However, i cant seem to make it available on Zoho CRM. Anyone knows how to make this available or only salesforce.com has it? I appreciate your help. Regards,
why are my leads light gray in color? i can hardly see the page
This just happened. I can't seem to change it?
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