Mail push notifications
No longer receiving notifications from msync.zoho.com on any of our mail accounts for mail clients setup with push notifications
Outgoing Mails being BLOCKED
Domain: magri.biz Hi, I´m writing to you because Outgoing Mails are blocked in some of my accounts and I don´t know why. The accounts in question are used to communicate with clients, WE DO NOT SEND SPAM (As one of yours accused us to do in a prior email conversation). I can see only one email bounced in each account, I think that is not enough to block them, something else must be going on. I´recommend Zoho Mails to all my clients and never had an issue. magri.biz is one of my most important clients
450 4.21 MailPolicy violation Error delivering to mailboxes
can you reactivate my account please and inform as to why this has happened?
Missing email(s)
Dear Zoho, end of last week I received an email from one of my builders with a quote (doc file) attached. I responded straight away but wanted to look at the quote today. Unfortunately, I can't find the email anywhere, nor can I find my response in the Sent folder (or the trash). Any idea what is going on there? Many thanks for your help Antonio
"Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked"
Dear Zoho', Why it is happened? Please unblock office@moveandparcel.eu , quotation@moveandparcel.eu , we really need this for work. How can I not to be blocked? (We send a lot of emails for our customers who give us them email address and ask a quotation or take an order.) Thank you!!
When sent to others my emails are marked as spam
Hi, When sent to others my emails are marked as spam even after I checked all the settings for SPF or DKIM. It seems to me that I configured them properly but I would like to have some support from Zoho. Can anyone please help me or give me better advice? Thanks in advance!
Domain verification failed
I own bankgallery.in. I want to set up an email service. I followed every instruction down to the individual characters of the instructions to verify: 1. My DNS provider BigRock domains is not on the list, so I choose [OTHER] and I have also tried the option Cname to register 2. I add the respective CNAME and TXT names and values to my BigRock domain manager to bankgallery.in 3. I use BigRock to host my site. 4. I have multiple times checked the values to see if they're correct from zoho to my BigRock
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hi Support, I am getting this error whenever I try to create user. This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details It is definitely error from your side. Please fix this.
Incoming and Outgoing Mail disabled
Hi, Please enable Incoming and Outgoing Mail for on of our mail users: tech.executive@jvceng.com It had been disabled due to exceeding/maxing allotted 5GB of free storage space. Some storage space has been cleared so kindly enable the incoming and outgoing for the mail ID mentioned above. Thank You. Admin, JVC Engineering.
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Hello. I got this message. Can you unblock this please? Thanks...
Mail rejected by destination domain
I constantly get those messages in my Inbox. They are normally emails forwarded from my GMX account. E.g. an email from "dslr-forum.de". Could you please add this domain to your whitelist? Thanks. SMTP error from remote server for RCPT TO command, host: smtpin.zoho.com (204.141.32.120) reason: 541 5.4.1 Mail rejected by destination domaim. Received-SPF: Pass (zoho.com: domain of mout-bounce.gmx.net designates 212.227.15.44 as permitted sender using best guess ) client-ip: 212.227.15.44 Authentication-Results:
Error in using RainLoop Service through ZohoMail
Sir, Got an error when try to connect rainloop with zoho service. Smtp cannot connect more in screenshot.
Help - Emails not being received
Hi, My site is ibtbooks.com. The emails are working fine. But the email from contact form in my site is not being delivered to my account. Email used : order@ibtbooks.com Can you guys please help me.
Intermittent sending problem
About five times in the last three months I tried sending an email from my lemurine account and was unable to (I did not receive any error message). I then immediately tried to re-send it using my mickbabesandy zoho account and was able to. In one instance it was to a gmail acct in another to a hotmail. Thanks. Richard Carter
Mail from zoho shows as spam in Gmail
Recently, I sent a mail from vicky@hitonelectronics.com which is hosted in Zoho mail to my gmail account. But its shown as a spam mail in my gmail account. I tried multiple zoho accounts with various gmail accounts but the same error is shown. for example, dilip@hitonelectronics is also showns as a spam in gmail.
HELP - Mail Fetch has also been disabled for any active POP accounts
Hello, I am going through the following problem: The email fabiana@bancodefranquias.com has been block since yesterday, and the message is: "Mail Fetch has also been disabled for any active POP accounts" (attached pic) And then I go to the troubleshoot, I unblock it, I receive an email saying it was unblocked, and the just a couple minutes later I get another email saying it was block again (I went through the process for 4 times). Could you help me? Thanks.
Outgoing Mail Blocked
I am unable to send and email from zoho account - info@oksportswatch.org - to a tds.net address. The following message is received. 5.7.1 [P4] Message blocked due to spam content in the message.
Minha conta foi bloqueada como resolver?
Seu Outgoing foi bloqueado e você não poderá enviar e-mails. Clique aqui para desbloquear.
CardDAV
Is there any?
Which credentials to send mail through Zoho SMTP
Hello, I configured Zoho SMTP in my Java app to send mail. I can send successfully email when using my Zoho administrator user credentials (admin@mydomain.com + admin password). In this case, when a user receives the email, the 'from' field shows "admin@mydomain.com". However, I would like to send mails from 'noreply@mydomain.com'. I tried to change the credentials in the SMTP configuration to the noreply user (noreply@mydomain.com + noreply password), but I get an exception "535 Authentication Failed".
Unblock my outgoing mail
Hi Sir, Please unblock my outgoing mail: lyn@techtown.ae We are not doing any email marketing / bulk emails. Appreciate your prompt response. Regards, Lyna
Account blocked
Hi, mi acounts fernando@grupopyd.pe, are blocked cause storage problem (+5GB)...so i just delete all in this acount but i still cant send o recibe email, can u unblock my acount please? Best regards
Account blocked
Hi, mi acounts jreyes@grupopyd.pe, are blocked cause (Daily Mail Size Limit Exceeds Limit)...We will take more care next time, can u unblock my acount please? Best regards
Storage fee not low. False fee
I deleted lots of mails from the account and I did not get more space. The space is frozen at 97% and although I have deleted thousands of emails its not going down... I really need help with this, i contacted zoho to buy individual plan and upgrade and they told me it wasnt possible that i need to buy it for 5 accounts, but i just need it for mine i dont understand this... i can pay anual but need my mail expanded its really anoying im getting problems with my clients. The mail is rmarky@alavistamarketing.com
Email cannot receive neither sent
Hello guys, I can't receive any email neither sent by zoho mail. I have configured all my domain records and its successfully configured. But still, i can't use the zoho mail. Can anyone help me out from this?
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
my account gcsales@garudachem.com is blocked. please let us know the reason for the same. I request you to unblock the account.
Problems creating an Email Account
Unable to create email account using two different methods of create, i have received error messages trying to create personal email account from your mail page and from using Gmail credentials. Is there something seriously wrong with your login system?
Email from my Zoho address goes to spam in Outlook email addresses
Hello, I've set up Zoho for use as a mail server. I've linked Zoho and the web host following all instructions. If I send an email to a Google email address, the email goes into the inbox, yet if I send the email to an Outlook email, the email is placed and classed as spam. Can anyone help, or has anyone got the same issue? In http://www.mail-tester.com it gives me 10/10. Any help is greatly appreciated as this is a time sensitive issue for us. Regards.
Unblock my outgoing mail
Please unblock my outgoing mail: ahmad@redspider.agency Regards, Ahmad
SPF not working
Hello, I tried several solution, but it seems that my SPF for my domain : ohmyville.com is not working. Here is my SPF : "v=spf1 include:_spf.elasticemail.com include:zoho.com ~all" Any help is welcomed ! Thanks in advance, Mehdi
Email signature
Can I set a default to always have my signature included in emails?
Is there a way to view my spam folder on IMAP?
Hi there, I noticed that there is no spam folder when accessing my account anywhere but the website. It doesn't show up on my mobile phone (CloudMagic for Android) or on my laptop (Apple Mail). This is problematic for me since I expect a lot of important emails to end up on the spam folder and I usually use my phone to send/receive emails. Is there no way around this?
about e-mail backups
Hi! Suddenly in nikita@colorex.lv e-mail Inbox are no e-mails. There are sent e-mails, but not Inbox. Is there possible to recover lost Inbox e-mails? User says that he didn't nothing, but probably he accidently deleted them. Thanks in advance! Toms
Archived folder on iOS devices
I can understand that this could seem a laughable question but... I can't find the Archived folder on my iOS devices. Thank you in advance for your help.
Unable to connect to Zoho server in Mac mail
Zoho mail has been working well until today as I am now getting the following error message: I have not made any recent changes to the settings and verified the password is correct. I also have more than one Zoho mail account and all show the same error. Can you assist with this problem? Thank you.
MINHA CONTA DE EMAIL NAO RECEBE E ENVIA EMAIL
BOM DIA NÃO CONSIGO ENVIAR OU RECEBER NENHUM EMAIL APARECE A MENSAGEM Não foi possível enviar uma mensagem; Razão: 554 5.1.8 Email Saída Bloqueada. JA EXCLUIR TODOS EMAIL DA LIXEIRA E CAIXA DE ENTRADA
not receiving all emails to my domain email addresses
hi, Please help, I have written to support with no response, Some of my emails are being blocked and returned to sender, I have several email accounts on the same domain and it is happening with them all thanks j.
ZOHO what is going on here, rejecting emails without knowledge?
I am a start up business and relying on a dependable email system at this critical stage. I choose ZOHO but have discovered I am getting some very important emails rejected and did not know about it until luckily one user informed me. This is not a good process by ZOHO. Below is a response I received from the sender organisation when I ask them to investigate. I have xxx the actual email address. Hi me Thank you for the update and for providing the error message details. We've taken a look and
MX records and 2 domains
I have two domains. One old domain - YDTChatter.com - and I am forwarding traffic from this domain to the new domain - TechLeadsNow.com. This works fine. However, while the old domain's email was working great with no issues, I cannot figure out how to configure ZOHO mail to start sending and receiving email with my new domain. I was able to verify the account using the TXT method and I use Cloudflare and have configured MX settings exactly the way ZOHO suggests but still cannot send and receive
DNS reset
Hi, I have had a Zoho mail account working well for the past 5 months. Then my Bluehost account expired as I have changed credit card so now I have the reset all DNS settings. The MX and SPT settings are correct in bluehost but Zoho mail still give me warnings saying they are not okey. When I check on https://mxtoolbox.com/SuperTool.aspx# it all looks good. I think the problem is that I need to very the account again as I did the first time, even though control panel states that it is already verified.
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