Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear Sir, Our email address is blocked for outgoing emails. Please unblock our account so we can send emails. Thanks and Best Regards Ali Raza
Zoho Hosting Enquiry and Email Problems
Hi, Sorry for posting this here, I'm not sure if this is the right forum and I couldn't find a help email, but we've been having problems with our emails sending to customers and them receiving our emails and visa versa for three weeks now. We thought it was a Blacknight hosting problem at first, because our customers who are having trouble sending and receiving our emails are also Blacknight customers, but I called Blacknight about the problem and they informed us that Zoho is our email host and
Missing Messages
I am finding that 90% of my email messages are missing. This includes sent messages, filed messages, read and flagged messages in my in box, etc.. I have attempted to see if they somehow became archived but they have not. These messages were not deleted either.
Loads of my mail suddenly started going into my spam folder even though I have filters for them!
Firstly - Why? Secondly, is there any way to quickly get them out of the spam folder? Seems I can only move them one by one.
Can I reject email to an address on my domain?
I have a catch all address, and constantly get lots of emails to sales@mydomain.com. (This is not a valid mailbox). Is there a way to reject anything sent to that specific address? I'd rather not waste space or junk it if I can avoid it
error message
I have been getting this message all day on my laptop. I went to a different desktop in another location and am still receiving the same message. I can e-mails with no issues on the zoho app on my iPhone. Unable to send message;Reason:org.columba.ristretto.auth.AuthenticationException: org.columba.ristretto.smtp.SMTPException: 5.5.1 Error: already authenticated
cannot login to my email account
I cannot login to my email account. It says "loading" but goes nowhere. Help.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear Sir, Ms, My email have been unblocked , However I stll can't sent emails . Why?
All enquiry emails added to central mailing list
Hi I've just taken over an account which has received many individual sales enquiries over email. They are all in folders in the inbox. Is there any way I can export all these email addresses so I can send a bulk email to all addresses (giving them the opportunity to opt out, of course)? Thank you
Forgot Admin details for my domain
I created my domain last night, and forgot the admin details The domain is blackwetdream.com Thanks in Advance
Blocked Account
Hello can you unblock the account subgerencia@kolorscg.co, comercial2@kolorscg.co, preprensa3@kolorscg.co and produccion@kolorscg.co please. I tried to unblock in the troubleshoot section of the control panel and got follow message: Operación permitida únicamente para usuarios pagos
SPF configuration is still not validated after a week
hi, I set up the SPF configuration last week when I changed server. But after a week it is still saying it is not configured. Can you pleas help me check ? thanks in advance.
Problem with my email authentication
Hello! im having this problem with my email accounts; every time i try to send and email this message is replied to me: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. utoptico@gmail.com INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Please turn on SMTP Authentication in your mail client, or login to the IMAP/POP3 server before sending your message. sender-op-o11.zoho.com
Our IP adress is blacklisted at Rats Dyna
Hi. A couple of days ago I received this email from Zoho Campaings. We have tried everything with our IT team with any sort of luck. We are not a company sending spam, we just use this IP for direct communication with our costumers. We would appreciate your help with this. Regards
Correos bloqueados
Tengo 2 cuentas de correo bloqueadas para enviar y recibir correos: siau@multiasistir.com domiciliaria@multiasistir.com Somos una clinica medica, que atendemos pacientes, es urgente reactivar estas cuentas de correo. Muchas gracias
Postbox IN = suddenly the waste box
Hello all, I did not receive mail for a longer item (2 weeks) . I thought it was a strange situation. So by accident I found the the incoming mail was placed in the Waste box. Because of this I lost 2 houses in which I would like to move to. How can I change back the old situation without losing my mails and maps. J.Minekus dutch1@zoho.com
Domain Renewal Link Not working
Dear, When I my to login and renew my domain through domain control panel, the shows 404 error, please update me how can I renew that, Domain already expired on 09/03/2017. Regards Abdul Raghoof
zoho bouncing emails - 559 Message not committed due to internal error
Have been told that email sent to me have bounced. Error message they received is: Delivery to the following recipient failed permanently: laura@----.-- Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain -----.-- by mx.zohomail.com. [165.254.168.50]. The error that the other server returned was: 559 Message not committed due to internal error what does the 559 code mean that came from mx.zohomail.com? Laura
Domain taken
Hello, I am trying to move my company mail to zoho mail service, but am unable to do so due to our domain being taken already. we did not open an account with zoho yet. please help. Thanks in advance.
Trouble Connecting Outbound Website Email to SMTP
Zoho Support, I’m having all kinds of trouble trying to setup smtp email via my website. I’ve tried several different plugins, all give me an authentication error - as you can see from the log below. I’ve ensured that email routing is set to ‘remote mail exchanger’ in cPanel. I’ve verified I’m using the correct MX records, that my domain is verified and that I’m using the correct credentials. I’ve also tried SSL vs. TLS, both give me the same response. I’ve also checked with my host and the ports
Emails are blocked and I am not able to create new email.
Hello! A few email of my domain is blocked and I am not able to create new email address. I have already sent an email to support@zohomail.com but got no response from past 2 days. Below are the emails dheeraj@scrumtechnology.com dheeraj.mishra@scrumtechnology.com And whenever I am trying to add new address, a message is getting displayed that "unusual activity by this IP. Please try after some time" Please activate the account and provide me access to add new email account.
Error 554 5.1.8
Hi my email was blocked due to too many bounces. I checked my maillist and have only found 1 email that is bouncing. Can you please unlock my account and let me know email addresses that are creating this problems? THX
Sender score - insufficient mail????
Hello all, I'm not necessarily an expert but I wanted to know the sender score of the ip I am sending email through with zoho. So I pinged smtp.zoho.com, got this ip and put it in to senderscore, this is what I got back: Why is this - surely there must be enough mail sent for the ip to have a score? Thanks Sender Score Metrics for 204.141.32.118 ? INSUFFICIENT EMAIL SEEN We have not seen a sufficient volume of email from 204.141.32.118 to calculate scores or delivery rates.
SMTP server logs
"Dear All, Please help me with such a question. I have been owning my mail server for a long time, but now I have decided to use Zoho Mail to send and receive the e-mails for my domains. I have made all the configuration in the control panel successfully, the Zoho service works perfectly. But I still have one important question: does any possibility exist to access the SMTP server logs for my domain? This question is rather crucial for me. For example, if one of my users asks me why he cannot receive
Email Migration PST file
i am unable to migrate PST file Error : Remote_server_error
Multiple email addresses to be associated for one Client
The address pretty much sums it up. Opening another Contact for the same person is just doesn't do the trick. A second address also does not let you see the mailings below. What do you think?
Too much spam in inbox
For the past week or two, my inbox has been filled with spam. The spam filters still pick up some of it, but I've been having to manually delete way too many spam emails from my inbox. I haven't signed up for any websites that would result in this, and I was just wondering if there was anything that could be done to stop this? I've never had any problems with this before, until a couple weeks ago. Thanks in advance!
Mail format after migration is incorrect
After migrating the mails over from Gsuite to Zoho, the migrated mails do not appear in a correct format in MS Outlook (Mac). All subject titles become '<no subject>' and the mail content shows the code as well as the message.
incoming mail disable
many users of my organization have disabled the incoming email and the system does not leave to enable them my account is @kolorscg.co
I send emails to my gmail but they dont show on Zoho Crm or Zoho mail, whats wrong?
I have my imap configured on zoho and gmail but i'm not receiveing the emails.
Forwarded message
hello, When I forward a message to email that I chose as a Mail Forwarding or sending new mail to it, the forwarding mail not send back???
Troubles with configurating Mails after domain verification and MX records configuration
Hi, I have tried to contact by phone several times this morning with no answer. This morning we had verified our domain and configured the MX records correctly. The problem began when configurating the old mail accounts we were no able to asign a domain based mail account as the defaut accont of the users (instead the @zoho.com mails) Please we need somebody to contact us very badly. We are having serius issues with the emails. Regards
New user
Hi I've recently changed my website name, and am trying to create a new email to match in Zoho - I've linked the domain, and now when I try to 'add user' so I can create the new email address it keeps saying 'user already exists for this org' and I've upgraded to 2 users and still that doesn't work - any ideas? Thanks :)
não consigo criar email contato@solvicontabilidade
boa tarde, não estou conseguindo criar email contato@solvicontabilidade.com.br aparece como invitação :/
Not receiving mails from other accounts
Hi Team, I am unable to recive mail from any of the mail ID's, but I can send the mail. Please resolve ASAP My problem Email ID is boneventusadmin@boneventus.in Regards, Yogeesh me@yogeesh.in
Whitelisted emails going into spam
Greetings, This past month I'm suddenly getting emails incorrectly filtered into my Spam folder. These are from addresses which previously and unfailingly delivered into my Inbox, and which are also Zoho email accounts. The emails are also present in my whitelisted email addresses. Please advise, thank you. Regards, Eli
No such account
Greetings, I am trying to set up osTicket for mail integration with zoho mail. I have an e-mail set up for each of my three departments. Through a little trial and error, I got two of them set up correctly. However when I enter my credentials in osTicket, it comes back with "code: 535, response: Authentication failed: No such account." I have checked and I did set up the account in zoho. Also when I deliberately enter a wrong password, I get "Invalid credentials" which definitely indicates the account
Relaying disallowed (I know why, but need to know if still possible)
So, my Magento site is a multivendor marketplace. I allow vendors to invite sub-vendors through a customized module, where they enter emails and a short text. The template is a site template that auto-inserts their short text into the template when sent. The email shows as sent by the vendor's email. However, after switching to Zoho, the emails are no longer sent and I get ERR (3): exception 'Zend_Mail_Protocol_Exception' with message 'Relaying disallowed as Username <xxxxx@email.domain> ' in /var/www/mydomain.net/lib/Zend/Mail/Protocol/Abstract.php:431
Sent messages in Outlook 2016 are not synchronising and being saved in sent folder...
I am having serious issue getting Zoho Mail to synch with sent folder in outlook 2016. Basically I can not see messages being saved in sent folder despite clicking "save messages to sent folder" in preferences.. Its very frustrating and makes me want to drop Zoho and use something else that synchs with outlook 2016. Thanks Ed
Blocked account as a security precaution.
Hi, I have the following error in my mail, and can not send emails, what can i do to unlock it? Please help. Thanks. Your account gip@aciba.pt has been blocked due to security reasons. Block Type: Saída de Correio bloqueada. Razão: Reason :Desconhecido
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