Mail Forward Failure via Gmail
Support We are having major problems with all 4 of our Zohomail forwarding system setups (shaz@middleofgrey.com, jan@middleofgrey.com, tobias@middleofgrey.com and info@middleofgrey.com) For a while now the system has been working well except for a few bugs but today it is impossible to send emails without having mail forward failures from mailer-daemon@mail.zoho.com We generally use our own personal gmail accounts to write and send emails with our zoho addresses [@middleofgrey.com] Obviously this
Zohomail Forwarding Failure from Gmail: mailer-daemon@mail.zoho.com
Hey Support Today we are encountering huge problems with all our emails. Our basic setup with Zohomail is to use it as a forwarding system and it has been working very well up until today when it stopped sending and receiving mails from our business address. So at the moment we are forwarding all our business email directly to our own personal gmail accounts. Below is my email that i sent to a colleague. And here is what he received from mailer-daemon@mail.zoho.com So essentially we cannot send
Problem in receiving verification code
Good evening. I need help to access to my email alexandro@bencketintas.com.br , as reported 'm not getting the code through the mobile phone via text message. I need to access this email because he is a director of other accounts , I tried to recover the password but do not remember the email address you signed up . In the images below show the last code that was received yesterday afternoon . My contacts are the following : Phone mobile +55 65 99272-2269 Email: alexandro@benckerepresentaçãoes.com.br
No incoming mail for last 5 hours
Incoming mail is down Our domain mapped to zoho mail is 3morganic.com
Please Unblock My Account - Error "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked"
Hi Zoho, My account got blocked today with error message "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked" Can you please unblock email accounts for @epitomiefitness.com It would appear that 3 of my accounts are blocked. Thanks, Steven
Urgent ~ Unable to connect to messaging server while using zoho webmail
HI Support team, Urgent!!! I was facing problem when i login to zoho webmail, there shown "Unable to connect to messaging server" and trying to connect it (keep asking to try login account again) but my phone and computer outlook still can "send and received" email. i was few zoho mail accounts having this problem including zoho administrator account. Kindly help to resolve this issue as soon as possible. Thank you
Outgoing disabled
Hi, it's been more than 4 hours I'm stuck with my account blocked from sending mail for an unknown reason and without any advice despite the requests made through your help pages, is there any hope I will be able to use it in the near future? Since I see I'm not the only one and others had to wait 55 hours please let me also know how to avoid this, and especially if there are other things I should consider regarding your service and what is allowed Best regards Marco
Can not receive email, pls help me!
I can not receive email, pls help me!
Account blocked mail rate limit
my account is blocked, seemingly due to exceeding the mail rate limit Can it be unblocked please What is the limit? I have only sent 5 emails, each with about 20 recipients. I'm simply trying to send out my organisation's newsletter and I thought doing it in batches would prevent problems with spam filters The address is newsletter@emmausnewslettersa.org
554 5.1.8 Sender Address Blocked
I cannot send emails till Thursday from aysu@ortakyaratim.com. I sent feedback and wrote to support but no action is taken. Please help. Tell me why it's blocked and unblock it please!
Cant reply to tickets again
for the 5th time in two weeks we cant reply to tickets, We get: Error while processing the request! Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked Whatever we tried to send gets saved in draft mode so the ticket isn't updated. We are missing our SLA 'sand customers are getting upset. This along with your service outage last week is eroding out faith in the zoho systems. Dave
Não recebo email - Envio normalmente, mas não recebo.
Eu envio emails normalmente mas não recebo nenhum.
My signature do not come up when i compose the email. No matter what I do.
My signature do not come up when i compose the email. No matter what I do. Please help.
Mail rate exceeded limit
Hello, can you unblock the account for the message above? The account is "System". I have a service that sends emails to customers periodically, and they are not receiving it because of this issue. Notice that, usually, I'm not setting multiple recipients, so every email gets a different email address. Thanks in advance!
Can't change nickname
Hi, When I send an email from my account, the name that appears as the name of the account is incorrect in the recipient's email inbox. I have changed the name and nickname in My Profile (and saved). So, it is correct in the profile section. I signed out and signed back in again. The same mistaken name is still there when I send emails.
iOS Zoho App and Native Mail App - Unable to verify account information
I am using an iPhone 6 and wanted to get the iOS badge count for the Zoho mail app to see the amount of unread messages. However, this feature is currently unavailable so I wanted to switch to the native iOS application to for the badge count function. I tried following the Exchange sync instructions online and here http://zsync.zohosites.com/iPhone.html but the error "Unable to verify account information" shows up. I have two factor authentication activated and am using app specific passwords. Please
Can I get a second e-mail address on the same account?
Hi Can I add a second e-mail address to my account? Or would I have to create another account?
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
My domain is webbizzinfosolutions.com my zoho mail id is amy@webbizzinfosolutions.com there is problem in my zoho mail, i cannot able to send mails to any one from last 2 days..i don't know why "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked " this message is coming ..please resolve it ASAP..ITS URGENT I CANNOT ABLE TO REPLY TO MY MAIL..EVEN I TRIED ZOHO SUPPORT BUT NO ONE IS RESPONDING THE CALL.
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
My domain is webbizzinfosolutions.com
Why does my email not work ？ And the problme is show : 550 5.4.6Mail rate exceeded limit ?
Dear Sir Why does my email not work now. Everyday and the problem is come out : 550 5.4.6Mail rate exceeded limit ? How can i solve it ? It very urgent . Waiting for you reply and solve it Thanks and Best Regards
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Please unblock my email. I am not able to send any emails to my client from last two days.Even no bouncing mail is ever made in between these days.Please Fix ASAP My email is amy@webbizzinfosolutions.com
Email 3 hour Delay
Hello, Today I'm experiencing approx 3 hour delay for most of my email. This is a big problem because many of the online software we use requires email-verification with an access code. By the time we receive the access code, it has already expired and we cannot get into any of our accounts. Are there still issues going on with the DDos problem? Is there anything I can do to help my emails get to me faster? Thank you!
Need to Change MX Records
Team need to change the MX records i am trying to do that i am uable to do need help i am Moving from Google app to Zoho Mail please help
SOLVED: GODADDY MIGRATION OF EMAIL
If you can send but not receive emails from your Zoho hosted account, you need to log into your go daddy account and UNLOCK the domain. This should then release the settings and you should receive an automated confirmation email through from GoDaddy.
Email Set Up Go Daddy CNAME verified Incoming Mail not working
Email Set Up Go Daddy CNAME verified Incoming Mail not working
Email migration
Hello, I am trying to add a migration but I am stuck at the server name field. I use the imap.<domain_name> option but I get error message that it is not reachable. Any suggestions on solving this, as it is important to complete the migration asap? Thank you in advance!
Outgoing mail disabled for no reason
Outgoing email for our customer-facing email address "emporium-at-kittenblade-dot-com" has been disabled for two days, for no reason. We are unable to re-enable outgoing mail; attempts to do so result in a pop-up message "Operation permitted for paid user(s) only." Email to "support-at-zohomail-dot-com" regarding this issue has been ignored. This is unacceptable. Please re-enable outgoing mail for this account, and reply regarding the reason this happened in the first place. This has also been submitted
Invalid login - 554 5.1.8 Sender Address Blocked
Got same issue too: Invalid login - 554 5.1.8 Sender Address Blocked My zoho email is Hongbo.Miao@happy2c.com Please help! Thanks
User account blocked Daily Mail Bounce Count Exceeds Limit
Hi, We have one of the our email accounts blocked from last week, comercial7@solucionestubulares.com, please unlock it. Thanks, David.
Mail Delivery Status Notification (Delay)
Hi, Since this morning, nobody can receive the messages I send from my mailbox zoho and I automatically receive the following message : This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Mon, 20 Jun 2016 07:56:27 -0700 from XXX [my mailbox] ----- The following addresses had fatal errors ----- [Status: Error, Address: <XXX@gmail.com>, ResponseCode 421, 4.7.0 [74.201.84.163
We have 2 emails accounts with outgoing email blocked ! why ? and ho could you stock blocking our accounts !!
Hi tech team, We have 2 emails accounts with outgoing email blocked ! why ? and ho could you stock blocking our accounts !! URGENT, we canot work with no outgoing emails
Repointed and assigned my domain and my mail is bouncing. Please help.... I did not change my MX records...
Any thoughts on what's going on?
Emails still not being picked up from Gmail, and now with no failed delivery report
This issue has been ongoing for months now and because we love the Zoho mail system we've tried to work with it and we've even had a very helpful call from Zoho Customer Service....but we're still having issues. Zoho is missing emails from Gmail. No particular pattern to these and whereas previously there would be 'failed delivery' report in Gmail, this isn't happening now so we can't see at a glance which emails are missed. (I suspect this is due to a change in Zoho?) We're having to check Zoho
Sender Address Blocked
Please unblock my account, I´ve been looking for a solution in the forums and it seems to be a common problem that only Zoho support team can manage Every time I attempt to send an email i get this message in red: "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked" Please help me since its my working mail and i urgently need to contact my clients and coworkers Thanks a lot Regards, Leonardo
I cant receive e-mails
I can send it but I can't receive e-mails. the domain is @pilmanlaplana.com thanks in advance.
Incoming email not working
Hi I just set my Zoho email. Out going is working: incoming will work under mydomain@zoho.com but not under actual emails myname@mydomain.com. Please Help Thanks, Eli
The user account be frozen
Dear support team My domain setup - www.poly-asia.com.hk We need your help, due to we try to setup a domain email last night, but the CNAME record wrong setup, so the zoho system was held / frozen the 2 user accounts - kevin@poly-asia.com.hk / kwan@poly-asia.com.hk Until this morning, we are successful re-setup a CNAME in DNS setting, and we are only using the user name kevin1@poly-asia.com.hk. Unfortunately we are unable to re-create the 2 user name with kevin@poly-asia.com.hk and kwan@poly-asia.com.hk
blocked our account "dont-email@medisyskart.com" temporarily
blocked our account "dont-email@medisyskart.com" temporarily as a security precaution. Block Type: Mail Outgoing blocked. Reason : Unknown .......................................................................................................................... Kindly fix urgently
NECESITO RECUPARAR MI CUENTA
Por favor necesito recuperar mi cuenta info [at ] fuentedelcordero [ dot] com, ya que por error elimine mi correo secundario y ahora no recuerdo la contraseña. lo necesito por favor quiero recuperar mi cuenta o eliminen mis cuentas para poder crearlas nuevamente. ayudenme
Email delivery errors on multiple devices after deactivating TFA
Hi All, I recently enabled TFA to see if it was worthwhile. I found it too intrusive and so have deactivated it again via accounts.zoho.com. However since deactivating TFA, all my devices regularly report errors when trying to retrieve email, even though they do intermittently succeed in retrieving it. Would appreciate any info on cleaning up any left overs of TFA to stop these messages appearing.
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