Authentication problem with Zoho Mail
Hello, I have a problem sending emails through Zoho SMTP and I have send two requests to Zoho support more than a week ago with no answer from Zoho Support. Can someone advice me please? I have a hardware device that can send email for specific events from itself or from its management software. And I tried to configure it to send through Zoho SMTP with no success. I have no problem sending emails from email clients. In that hardware device, I select SMTP options as the attached image If I try
Sender Address Blocked.....URGENT!!!
Hi, I am getting the message " Reason:Authentication failed:554 5.1.8 Sender Address Blocked ", please unblock my mail address asap for my mail id "sales@embryrpo.com" Appreciate your quick revert. Thanks,
Please unblock my account.
Please unblock my account. User: tuan@businessinsight.com.vn I have to send some invitation and I've received the message :" Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ] " Thank you for support !
GMAIL authentication issues...
The past couple of weeks been unable to SEND via GMAIL SMTP. Unsure where the problem might be as gmail password was changed during this period. Password should be correct, as receiving email in Zoho works fine, but re-checked password and followed instructions anyway from these URLS: https://help.zoho.com/portal/en/community/topic/unable-to-send-emails-due-to-authentication-issue https://support.google.com/mail/answer/14257 Could this be an issue with recent Zoho upgrade? Thanks for the great
Shared folder - error message when forwarding emails
I have a shared folder accessed by multiple people. But when you try and forward an email with an attachment it comes up with an error message and won't allow you to do it. Please can you have a look at this?
When will the Outlook 2016 Plug-In be available?
The Outlook 2016 Plug In is my last hope! I have attempted to set up my email using the POP3 Settings and instructions. I changed my password. I spoke with my email host who assures me that everything is fine on their end. I finally did a work-around and forwarded my email to my zoho email address but it wont associate to my contacts in Zoho CRM. I am feeling very frustrated at the lack of customer service and support from Zoho. It should not take you 3+ days to respond to an inquiry for assistance
My zoho account does not recieve emails after changing MX settings
I had an email from google apps hosted by enom: info@bigkickpamplona.com. I changed the email settings by adding the host names mx.zoho.com and mx2.zoho.com, as is written in https://www.zoho.com/mail/help/adminconsole/enom-mx.html. However, I can send emails but I can´t recieve emails from others. I need urgent help because I need to recieve emails from my clients. Could anybody help me? Thank you. Helios.
Mail Deliver failure, facing this issue sometimes. Not all the time
Delivery to the following recipient failed permanently: damodar@printview.co.in Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain printview.co.in by mx.zoho.com . [165.254.167.50]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes
Problem Sending to Gmail Accounts
I am having issues sending emails to Gmail accounts where the emails are not going through. All other emails are working like Hotmail, aol, etc.....but nothing is making it's way to Gmail. Can someone please advise as to what is going on?
Fallout from SPAM - AOL whitelisting problem
AOL is pretty much (temporarily, theoretically) rejecting all our Zoho emails, so following the instructions sent by Zoho's CS, I applied for whitelisting and got the following response: Your Whitelist request, with the confirmation code XXXXXXXXXXXXX, has been denied. Your web request has been denied because you do not appear to be the owner of the IP address(es) in your request. If you are in fact the owner, one of the following criteria must be met before resubmitting your request: * The RDNS
Mail Delivery Status Notification (Delay)
Hi, Request urgent help and suggestions on subjected error. I am sending emails to my clients and getting this error every now and then with "just one client/domain" When raised the issue to IT team of the client they replied "IP - 122.162.92.93 is blacklisted. Please refer to the screenshot attached" The screenshot is referred here as well. Thanks! Saffi saffii@rasantconsult.com ----------------------------------------------------------------------------------------------------------------------------------------
can't get mail
Hi there, For the past 36 hours I can't get mail for either of my Zoho accounts on my Mac or on my iPhone. On the iPhone, the error message reads: Cannot Get Mail The mail server "imap.zoho.com" is not responding. Verify that you have entered the correct account info in Mail settings. I have not changed any settings on either the phone or computer. When do you expect to have this fixed? It's annoying to have to check via webmail (at least that is working) especially since I can only be logged into
Unable to send emails - SMTP Error
Hi there, It appears that it's no longer possible to send emails... "Unable to connect SMTP server:smtpout.mail.zoho.com, Port25Reason:Connection refused" Can you please investigate asap? Thanks, Marc
Block Email
Incoming of you have blocked and other email will not be getting in tài khoản Zoho of you and POP account Nhấn vào đây to have been cấm. Tôi đang gặp vấn đề mong được giúp. Thanks
Empty outgoing mail
Hi ! I have the following problem Every single mail i am sending is delivered but without the body message Outgoing message are empty whatever the email receiver domain is Any idea ? Thanks
Feedback on options to clean up inbox after exceeding size limits
Greetings, At the stroke of midnight in my time zone on 1/1/2016, Zoho announced that my inbox was over it's size limit by a full 22% (6.02 GB on 5GB limit). When I started paging through my emails to clean up huge emails or outliers, I'm not really finding anything. Did something change with the format/storage of Zoho Emails? I looked at the end of November or so when I created another user within the account and I was only at about 3.5GB out of 5GB? What to do after you exceed 5GB (HOW
Mails not receiving ...
I am not receiving any mails outside zoho server for last one week..
Sender address block
Hi, I am unable to send any emails for the last 10 minutes and am getting this message. My email i.d. is shailesh@desifirangi.com. Kindly help resolve. Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked Regards, Shailesh
Configuration for Zoho Mail in Windows Live Mail
I have tried all of the "fixes" I have found online, is there a way to get Windows Live Mail to "send" email with Zoho Mail? I can receive just fine, but not send. The message could not be sent because the server rejected the sender's email address. The sender's email address was '_______'. (intentionally omitted) Subject 'test' Server Error: 530 Server Response: 530 Must issue a STARTTLS command first. Server: 'smtp.zoho.com' Windows Live Mail Error ID: 0x800CCC78 Protocol: SMTP Port: 587 Secure(SSL):
Emails not being sen
I just discovered that my emails are not always being sent despite the fact that the individual's profile indicates that the email was sent. When I use my test lead or contact and CC myself, I get the CC but the lead or contact does not. Any clue?
Send email to a specific zoho user id instead of email address
Hello, as titled, is it possible to send an email to a zoho user, by using his zoho user id (zoho unique identification number), instead of using email address? thanks.
New user shows up as pending in invitation list
Hi Following user ie info@allstarsportsband.com when added.it shows up as pending in invitation List. Please suggest?
Unblock request
Please unblock ktsoulos@misthodosies.gr Thank you
Error fetching folders: syntax: expecting 's', found 'c'
Both yesterday and today, I have been unable to fetch email using my mail client. All I get is this error message: Error fetching folders: syntax: expecting 's', found 'c' I have no idea what it means, but it sounds like the mail server is not sending the folder information correctly any more or something. How do I fix that?
GREAT IDEA !!
http://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a74.201.84.153&run=toolpage how about you assign a new IP address to your server so we can start sending mail to yahoo, msn, live, hotmail, outlook, aol and everyone else who has you BLACK LISTED
Trouble sending email from JIRA
Hi I've just configured JIRA to use zoho smtp to send our emails. I use my account login/password to login, but I set the sender to a group I belong to. I think the first one or two emails went through but now I have 5 emails that never arrive and I can see them at this address: https://mail.zoho.com/cpanel/index.do#troubleshoot/retrymail In that screen I see the reason: 4.7.0 Temporarily Deferred If I go and see the headers, I can see this line (among others): X-Zoho-Virus-Status: 1 Also now I'm
ResponseCode 421, 4.7.0 Temporarily Deferred
We're getting a lot of these errors for the past week or two: ResponseCode 421, 4.7.0 Temporarily Deferred I read a response from 9 days ago on the forums, to a similar problem, saying it was an issue with spammers and Zoho email's getting throttled. However, that message said the problem should be fixed. Why is it happening to us now? Thanks!
Unblock account please
Hello, In Control Panel -> Audit Log, there are three entries for the same user (89q@89q.org) and they all say the same thing for the same day (yesterday, December 30, 2015): Operation = User incoming/Outgoing change with the description of "Operation permitted for paid users only". But I don't understand the operation of "User incoming/Outgoing change"? All I did was delete my vacation message. Also, on Control Panel -> Blocked Accounts, the account 89q@89q.org is blocked with the Description
Spam
Why does zoho seem to have their good months and bad months when it comes to spam? I've been using zoho for a while now and I've noticed that when spam filtering doesn't work it just fails to learn and continually lets spam through. I've been instructed in the past to move spam into the spam folder and leave it to allow the system to learn new spam but this one specific piece of spam from 'ViagrCial@xxxx.com' always comes through. The domains are random so blacklisting them is next to impossible
Unblock Account
please unblock my account : shankar@slagarwal.com
And now what???
"Unable to connect SMTP server:smtpout.mail.zoho.com, Port25Reason:Connection refused" I can not send any mail. Seriously, you do it on purpose??? After 2 weeks (twice) where mails to hotmails were rejected now this. What is the problem and when will it be fixed??
Deleting spam in thunderbird
Why does Zoho whitelist emails I marked as spam when I delete them? Having to login to Zoho to delete them to avoid this is not an acceptable solution. I loathe web mail interfaces.
Whitelisting
Why are there thousands of entries in my email whitelist, all of which seems to be spam email addresses? I use thunderbird and just delete what is in my spam folder, does this somehow whitelist them? It there a way to blacklist the entire bogus whitelist in one go? It seems like 20 or so at a time is as good as it gets. Edit Now, I can't even move them to the blacklist or delete them. Just get a "sorry we are unable to process your request." It would be nice if Zoho took spam seriously.
Zoho mail is Great but Ugly
As much as I absolutely love Zoho mail I wish that its interface looked better. Comparing it to Hotmail, Yahoo!, and Gmail one simply cannot deny that Zoho Mail could you a face lift. So please who thinks that Zoho mail needs a graphic designer's touch to be not only functionally awesome but also beautiful on the outside?!
Can't send mails - ResponseCode 421, 4.7.0 Temporarily Deferred
"Sorry for my bad english" I am getting this error from " mailer-daemon@mail.zoho.com ": ResponseCode 421, 4.7.0 Temporarily Deferred This only happends from a few days ago. Before that all works perfect!!! please i use zoho to send news to my clients about their dispositive that they give me to repair and all the mails are giving me problem!!! Can you see what is happening please? Thanks.
Zoho account no longer beig received in Apple Mail
One of our Zoho accounts is being operated using Apple Mail on MacOSX Yosemite and also on an iPhone 6S. There has been no recent changes to the account settings and sending and receiving mail is still continuing to work on the iPhone without disruption. However via Apple Mail the account still operates to send email without difficulty but will not not receive email. Using the Connection Doctor the following log details are consistently listed: INITIATING CONNECTION Dec 26 23:59:33.502 host:pop.zoho.com
mail is mark spam form outlook2013
Hello We have a problem with your email solution. When sending mail from a client such as Outlook 2013 to a recipient reaches them as SPAM, but if you send from the site mail.zoho sends it smoothly. As I configure Outlook? We have set up SPF and domainskeys for our domain. For example if the julianmunera@une.net.co sending mail from the Outlook 2013 client appears as SPAM. Thanks for your reply
locked email
Hi ad zoho! I 'm having problems looking forward to help Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts Click here to get unblocked. Thanks
'zoho' as the name of the sender
When I send email the recipients see my display name as 'zoho', even though I have my display name configured correcty in Preferences. This happens even if I send a test email to myself from within zoho webmail. I'm guessing it's related to the apostrophe (') in my name. I've noticed some of your configuration pages allow it, others only allow the back tick (`), and other pages don't allow it at all. If the apostrophe is the root cause, are there any plans to fix it? It would be really unprofessional
IMAP status?
Morning all, Hopefully things are on the up both in Chennai and your staff but also with the stability of your services. At this stage a number of my clients are having issues accessing email via there normal mail application (Outlook etc) of course webmail and your phone apps are an interim solution, and have been for the past 5 or 6 days. When do you expect normal service on either IMAP or POP to return ? Could you advise a time frame or solution to how they might reconnect, as many are having
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