Frequently Asked Questions
How to access the Help Guide via the mobile app?
To find the help guide 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . 4. Switch to the Help & Support tab that is adjacent the title "Settings". 5. Tap on "Help Guide". The help ...How to submit feedback?
To submit feedback 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . 4. Switch to the Help & Support tab that is adjacent the title "Settings". 5. Tap on "Submit Feedback". 6. Enter ...How to find Help & Support?
To find help & support 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . 4. Switch to the Help & Support tab that is adjacent the title "Settings". A screen will open containing useful ...How do I enable/disable sending crash reports?
To send reports 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "Manage Privacy", you can find the title "Privacy & Security". 4. Tap on Privacy & Security > Crash Reports. 5. ...How to enable/disable sending diagnostics and usage statistics?
To send information 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "Manage Privacy", you can find the title "Privacy & Security". 4. Tap on Privacy & Security > Send ...How to enable/disable photo moderation?
Photo moderation refers to the process of automatically scanning photos uploaded to detect and remove any potentially inappropriate or sensitive content, such as nudity or violence. Learn more To enable photo moderation 1. Open the Bigin app on your ...How to disable activity sharing with Siri?
To disable activity sharing 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "Manage Privacy", you can find the title "Privacy & Security". 4. Tap on Privacy & Security > Share ...How to enable activity sharing with Siri?
To enable activity sharing 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "Manage Privacy", you can find the title "Privacy & Security". 4. Tap on Privacy & Security > Share ...How to use Face ID to log into the Bigin app?
Note: You can't use Face ID to log into the Bigin app if you haven't set up a passcode for the app. The Face ID that is configured for your iPhone is the Face ID that the Bigin app will use. If you haven't configured Face ID for your iPhone, please ...How to change your passcode lock?
Note: If the initial steps to set a passcode lock are incomplete, you will not be able to change your passcode lock. To change your passcode lock 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select ...How to disable a passcode lock?
To disable a passcode lock 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "Manage Privacy", you can find the title "Privacy & Security". 4. Tap on Privacy & Security > Passcode ...How to set a passcode lock?
To set a passcode lock 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "Manage Privacy", you can find the title "Privacy & Security". 4. Tap on Privacy & Security > Passcode ...How to enable custom haptics?
To enable custom haptics 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", you can find the title "Custom Haptics". 4. Enable custom haptics by tapping the toggle ...How to enable call logging through the app?
To enable call logging 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", you can find the title "Log Outgoing Calls". 4. Enable call logging by tapping the toggle ...How to configure quick actions for the home screen app icon?
To configure quick actions 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", you can find the title "Home Screen Quick Actions". 4. Tap on "Home Screen Quick Actions". ...How to configure notification display for the Lock Screen?
To configure notification display 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", find and tap the title "Notifications". 4. Tap on "Lock Screen Preview". 5. Select a ...How to group notifications by App?
To group notifications 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", find and tap the title "Notifications". 4. Tap on "Notification Grouping". 5. Select "By App". ...How to group notifications by Type?
To group notifications 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", find and tap the title "Notifications". 4. Tap on "Notification Grouping". 5. Select "By Type ...How to group notifications by Organization?
To group notifications 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", find and tap the title "Notifications". 4. Tap on "Notification Grouping". 5. Select "By ...How to select an alert tone for notifications of different Organizations?
To select an alert tone 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings Under "General", you can find the title "Notifications". 4. Tap on Notifications > Sound. 5. In the screen that ...How to select an alert tone for notifications from Reminders and Feeds?
To select an alert tone 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", you can find the title "Notifications". 4. Tap on Notifications > Sound. 5. In the screen that ...How to select an alert tone for notifications from the app?
To select an alert tone 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", you can find the title "Notifications". 4. Tap on Notifications > Sound. 5. In the screen that ...How to configure notification actions?
To configure notification actions 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", you can find the title "Notifications". 4. Tap on Notifications > Notification ...How to customize notifications for different modules?
To enable notifications 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", you can find the title "Notifications". 4. Tap on Notifications > Preview. 5. In the screen ...How to enable notifications?
To enable notifications 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", you can find the title "Notifications". 4. Tap on "Notifications". 5. Enable notifications by ...How to select an app icon theme?
To change the theme 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", you can find the title "Appearance". 4. Tap on "Appearance". 5. Select the app icon theme from the ...How to select the auto theme?
To change the theme 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", you can find the title "Appearance". 4. Tap on "Appearance". 5. Select the auto theme from the ...How to select the light theme?
To change the theme 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", you can find the title "Appearance". 4. Tap on "Appearance". 5. Select the light theme from the ...How to select the dark theme for the app?
To change the theme 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", you can find the title "Appearance". 4. Tap on "Appearance". 5. Select the dark theme from the ...How to change the organization?
To change the organization 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "My Organization", you can find the title of the current organization. 4. Tap on the title. 5. In the ...How to find the Settings module?
To find the module 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Everything from your subscription plan information to app appearance preferences and privacy & security settings can ...How to view product records?
To view product records 1. Open the Bigin app on your iPhone. 2. Navigate to the Products module. You can find all your product records listed here. Note: To display specific product records, tap the List View Dropdownat the top left of the screen ...How to add files to a product record?
Method - 1 To add files to a product record 1. Open the Bigin app on your iPhone. 2. Navigate to the Products module. 3. Select the desired product record. 4. Switch to the Files tab. 5. Select the "Upload Files" option. You may choose the desired ...How to assign a product record to a pipeline?
To assign a product record 1. Open the Bigin app on your iPhone. 2. Navigate to the Products module. 3. Select the desired product record. 4. Tap the Add icon at the top of the screen. 5. Select Pipelines . 6. Choose the pipeline with which you wish ...How to edit a product record?
To edit a product record 1. Open the Bigin app on your iPhone. 2. Navigate to the Products module. 3. Tap on the product record you want to edit. 4. In the Info screen that opens, select the Edit icon at the top right of the screen. After making any ...How to search through the Products module?
To search for product records 1. Open the Bigin app on your iPhone. 2. Navigate to the Products module. 3. Tap the Search icon at the top right of the screen. 4. Enter the name of the pipeline record or a few initials and let Bigin fetch the record ...How to sort product records?
To sort your records 1. Open the Bigin app on your iPhone. 2. Navigate to the Products module. 3. Tap on the Sort icon at the top right of the screen. 4. Select a criteria from the list. 5. Select the order in which you want to sort the records – ...How to change views in the Products module?
To change the view 1. Open the Bigin app on your iPhone. 2. Navigate to the Products module. 3. Tap the List View Dropdown at the top left of the screen. 4. Select a criteria. The view will be altered so that it is consistent with the criteria that ...How to edit a call record?
To edit a call record 1. Open the Bigin app on your iPhone. 2. Navigate to the Activities module. 3. Switch to the Calls tab. 4. Select the desired call record. In the Info screen that opens, select the Edit icon at the top right of the screen.How to search through the Calls module?
To search for call records 1. Open the Bigin app on your iPhone. 2. Navigate to the Activities module. 3. Switch to the Calls tab. 4. Tap the Search icon at the top right of the screen. 5. Enter the name of the call record or a few initials and let ...Next page
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