Frequently Asked Questions
How to rate the app on the App Store?
To rate the app 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. 4. Switch to the Help & Support tab that is adjacent the title ...
How to find out what's new for the Mac app?
To find what's new 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. 4. Switch to the Help & Support tab that is adjacent the ...
How to find community posts?
To find community posts 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. 4. Switch to the Help & Support tab that is adjacent the ...
How to access the Help Guide via the Mac app?
To find the help guide 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. 4. Switch to the Help & Support tab that is adjacent the ...
How to submit feedback?
To submit feedback 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. 4. Switch to the Help & Support tab that is adjacent the ...
How to find Help & Support?
To find help & support 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. 4. Switch to the Help & Support tab. Here, you can find ...
How do I enable/disable sending crash reports?
To send reports 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. Under Manage Privacy, you can find the title Privacy & Security. ...
How to enable/disable photo moderation?
Photo moderation refers to the process of automatically scanning photos uploaded to detect and remove any potentially inappropriate or sensitive content, such as nudity or violence. Learn more To enable photo moderation 1. Open the Bigin app on your ...
How to use Touch ID to log into the app?
Note: You can't use Touch ID to log into the Bigin app if you haven't set up a passcode. To set a passcode lock 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the ...
How to change your passcode lock?
Note: If the initial steps to set a passcode lock are incomplete, you will not be able to change your passcode lock. To change your passcode lock 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. ...
How to disable a passcode lock?
To disable a passcode lock 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3 Select Preferences in the dropdown to open Settings in Bigin. Under Manage Privacy, you can find the title Privacy & ...
How to set a passcode lock?
To set a passcode lock 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. Under Manage Privacy, you can find the title Privacy & ...
How to configure notification display for the Lock Screen?
To configure notification display 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. Under General, you can find the title ...
How to group notifications by App?
To group notifications 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. Under General, you can find the title Notifications. 4. ...
How to group notifications by Type?
To group notifications 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. Under General, you can find the title Notifications. 4. ...
How to group notifications by Organization?
To group notifications 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. Under General, you can find the title Notifications. 4. ...
How to select an alert tone for notifications from Organizations?
To select an alert tone 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. Under General, you can find the title Notifications. 4. ...
How to select an alert tone for notifications from Reminders and Feeds?
To select an alert tone 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. Under General, you can find the title Notifications. 4. ...
How to select an alert tone for notifications from the App?
To select an alert tone 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. Under General, you can find the title Notifications. 4. ...
How to enable notifications?
To enable notifications 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. Under General, find and click the title Notifications. ...
How to select the auto theme?
To change the theme 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences to open Settings in Bigin. Under General, you can find the title Appearance. 4. Click on Appearance. 5. ...
How to select the light theme?
To change the theme 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences to open Settings in Bigin. Under "General", you can find the title Appearance. 4. Click on Appearance. ...
How to select the dark theme for the app?
To change the theme 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences to open Settings in Bigin. Under "General", you can find the title Appearance. 4. Click on ...
How to change the organization?
To change the organization 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences to open Settings in Bigin. Under "My Organization", you can find the title of the current ...
How to find the settings module?
Module - 1 To find the module 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences from the dropdown. Alternatively, Method - 2 To find the module 1. Open the Bigin app on your ...
How to view product records?
To view a product record 1. Open the Bigin app on your Mac. 2. Navigate to the Products module. You can find all your product records listed here. Note: To display specific product records, click the List View Dropdownat the top left of the screen ...
How to delete a product record?
To delete a record 1. Open the Bigin app on your Mac. 2. Navigate to the Products module. 3. Select the desired product record. 4. Click the More icon at the top right of the screen. 5. Select Delete. 6. Confirm Delete in the prompt to remove the ...
How to manage tags in the Products module?
To see the existing list of tags 1. Open the Bigin app on your Mac. 2. Navigate to the Products module. 3. Select the desired product record. 4. Click the More icon at the top right of the screen. 5. Select the Manage Tags option. Alternatively, 1. ...
How to add files to a product record?
Method - 1 To add files to a product record 1. Open the Bigin app on your Mac. 2. Navigate to the Products module. 3. Select the desired product record. 4. Switch to the Files tab. 5. Select the Add Files option. You may choose the desired attachment ...
How to assign a product record to a pipeline?
To assign a product record 1. Open the Bigin app on your Mac. 2. Navigate to the Products module. 3. Select the desired product record. 4. Click the Add icon at the top right of the screen. 5. Select "Pipelines". 6. Choose the pipeline with which you ...
How to edit a product record?
To edit a product record 1. Open the Bigin app on your Mac. 2. Navigate to the Products module. 3. Click on the product record you want to edit. 4. In the Info screen that opens, select the Edit icon at the top right of the screen. After making any ...
How to add a product record?
To add a product 1. Open the Bigin app on your Mac. 2. Navigate to the Products module. 3. Click the Add icon at the top left of the screen. A form for adding a product will open, featuring the fields configured on the web application. 4. Enter the ...
How to search through the Products module?
To search for product records 1. Open the Bigin app on your Mac. 2. Navigate to the Products module. 3. Click the Search icon at the top left of the screen. 4. Enter the name of the pipeline record or a few initials and let Bigin fetch the record for ...
How to sort product records?
To sort your records 1. Open the Bigin app on your Mac. 2. Navigate to the Products module. 3. Click on the Sort icon at the top left of the screen. 4. Select a criteria from the list. 5. Select the order in which you want to sort the records – ...
How to change views in the Products module?
To change the view 1. Open the Bigin app on your Mac. 2. Navigate to the Products module. 3. Click the List View Dropdownat the top left of the screen. 4. Select a criteria. The view will be altered so that it is consistent with the criteria that you ...
How to edit a call record?
To edit a call record 1. Open the Bigin app on your Mac. 2. Navigate to the Activities module. 3. Switch to the Calls tab. 4. Select the desired call record. 5. Click the Edit icon at the top right of the screen. After making any necessary changes to ...
How to search through the Calls module?
To search for call records 1. Open the Bigin app on your Mac. 2. Navigate to the Activities module. 3. Switch to the Calls tab. 4. Click the Search icon at the top left of the screen. 5. Enter the name of the call record or a few initials and let ...
How to delete a call record?
To delete a record 1. Open the Bigin app on your Mac. 2. Navigate to the Activities module. 3. Switch to the Calls tab. 4. Select the desired event record. 5. Click the More icon at the top right of the screen. 6. Select Delete. 7. Choose Delete in ...
How to add a call-related note?
To add a note 1. Open the Bigin app on your Mac. 2. Navigate to the Activities module. 3. Switch to the Calls tab. 4. Select the desired call record. 5. Switch to the Notes tab 6. Click the Add Note button. 7. Enter the information you want to save ...
How to manage tags in the Calls module?
To see the existing list of tags 1. Open the Bigin app on your Mac. 2. Navigate to the Activities module. 3. Switch to the Calls tab. 4. Select the desired call record. 5. Click the More icon at the top right of the screen. 6. Select the Manage Tags ...
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