Settings
How do I edit a campaign theme?
You can edit your campaign theme using the Footer component. Post a recent update, you cannot edit or delete campaign themes under Settings. However, you can choose an existing theme while creating a campaign. From the Navigation toolbar, go to ...
How do I add a logo to the email footer?
Follow the steps given below to change the logo in your email footer: Click Settings. Under General, click Company Details. Click Edit. Click the Change button near the Brand logo. Select an image file from your computer and upload it.
How do I edit my company profile?
An administrator of the Zoho Campaigns account can access this page to enter company-related information. To edit company profile: Click Settings icon on the top-right corner of the screen. Choose Company Details under General. Click Edit button ...
How do I edit my profile?
To edit my profile, 1. Click Settings icon on the top-right corner of the screen. 2. Choose Profile under General. 3. Click Edit button found on the top right corner. 4. In Profile page, enter information in appropriate fields. Name – This is the ...
Can users and administrators discuss a campaign during the content approval process?
Yes, there is an option to add comments in the content approval page where an administrator and a user can discuss the campaign. The steps are, Click Show comments in the Campaign Detail View page. This will take you to the approval process page. ...
Is it necessary to get my campaign content approved by all the administrators I have selected?
No, you can proceed with a campaign once it has been approved by at least one administrators.
Can I skip the content approval process?
No. Users who have been marked to go through the content approval process cannot send out campaigns unless the campaign content has been reviewed and approved by an administrator.
Where can I see the status of a campaign I've requested content approval for?
You can see the status of campaigns in the following sections, The notification bar The Campaign Review page The Campaign Detail View page
Where can administrators see the campaigns submitted for content approval?
Administrators get notified via the notification bar when a campaign has been requested for content approval, which they can either approve, hold, or deny.
Who has content approval privileges?
Administrators can set content approval for those users whose campaign content should be reviewed before getting published. Admins can select View Approvers to see the organization administrators that has content approval privileges.
Is it necessary to get your contacts exempted by all the administrators?
No, you can proceed sending the campaign once the contacts get exempted by at least one of the administrators. You can speak with your administrators about why this campaign should be exempt by posting comments. To post comments: 1. Click the Track ...
I'm allowed to send n number of emails per week within a certain time interval. How does the time period work?
Here's an example to illustrate the time interval system: You have sent out the first email for the week at 9.00 AM on Monday and the time interval between two emails is two days with a weekly limit of three emails. You can start sending out the ...
As the organization administrator, how do I exempt my contacts that have met their email limits?
Administrators of the organization can exempt their subscribers and help them receive an important campaign: Proceed to the review step in the campaign sending process. Under Email-Sending Policy, you will see the restricted contacts count. ...
What happens if I skip the exemption process?
If you proceed with an email campaign and skip the exemption process, subscribers restricted by email limits will not receive the campaign.
Where can I see the exemption request status?
Users can see their exemption request status under the following sections, Notification bar Review page of the relevant campaigns Relevant campaigns' detail view page
How do I know if any contacts are restricted by email limits?
During the campaign review process, if subscribers in the selected mailing list are restricted by email limits, you will be notified of the count of the same. Administrators get notified via the notification bar when a campaign has been requested ...
Who can set email limits?
An organization's email limits, also called email policy or email-sending policy, is a set of conditions for the appropriate use of the email system. In Zoho Campaigns, an email limit defines how many times it's appropriate to contact a contact ...
How can I open campaign policy?
Click Settings icon on the top-right corner of the screen. You can view sections like email policy, content approval and export policy under Campaign Policy .