Getting started with Guided Conversations
GC on platforms (Web, iOS and Android)
What is Guided Conversations? Guided Conversations is a comprehensive conversation builder platform that easily integrates with other applications. GC has ready-to-use components that allow you to build a predefined flow for any use case that you ...
Creating a GC widget
Steps to create a GC widget and associating it to flows 1. Go to Setup > Self Service > Guided Conversations > GC Widgets. 2. Click Create GC Widget. 3. In Add GC Widgets page, enter Widget Name and Description. 4. In Associated Flows, select the ...
Deleting a GC flow
Deleting a conservation flow does not remove the GC flow entirely. This only means that the flow will not be visible to your end users on your help center. Once deleted, the flow will move from the Published or Draft tab to the Trash tab. You can ...
Editing a GC Flow
Flows that are saved as draft or published can be edited to include more channels, modify the path and so on. Since every block is not supported in every channel, to guide the admins the system shows an alert within the flow on the specific block ...
Creating a GC flow
Users who have the create permission can build the guided conversations flows. Similarly, users who have view and edit permission can perform relevant actions. What are GC flows? Flows are a series of constructed blocks that define the GC bot's ...

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