FAQs - Payment Field | Zoho Forms

Payment Field

  1. Why is my customer able to change the payment amount?

    If you have configured the Payment Type as Varied for the added payment field, the user will be able to modify the payment amount displayed on the payment gateway upon form submission. For example, this can be used in a donation collection form where the user might want to change the amount.

    If you do not want the customer to change the payment amount, make the Payment Type Fixed (from the drop-down).
    Refer to this link for more information.

  2. Why do I see Payment blocked as website does not match registered website(s) while making payment via RazorPay?

    Get in touch with RazorPay to add the below mentioned URLs in the allowed domains on your RazorPay account.

    Once added, access the form and check on the same.

  3. How to provide multiple payment options to your respondents? 
    When you configure a Payment field, you can integrate with more than one payment gateway by clicking the  icon.

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