Syncing Users from LDAP
Zoho One Sync Tool - Troubleshooting
This document contains error messages you may encounter when you're setting up and using the Zoho One Sync Tool, and the methods to resolve those errors. Some of the solutions will require you to check the Sync Tool's logs, which can usually be found ...
Reset tool
Prerequisite: The Sync Tool must have been installed and run at least once. Open the Sync Tool. Go to Settings. Click Reset Zoho One Sync Tool, then Delete. Note: Only the settings configured in the tool will be deleted. Users and groups that have ...
Replace domain
While downloading the Sync Tool, you were asked to add and verify a domain in the Admin Panel. This was done to make sure that all users are synced seamlessly to your Zoho organization. If a user's email address doesn't belong to the ...
Transfer ownership
Only one Zoho Admin (called the owner of the Sync Tool) will be able to access the tool at any given time. If the admin is being removed from the organization, or being de-privileged into a user, access to the tool may be lost. Ownership of the tool ...
Manage notifications
Prerequisite: The Sync Tool must have been installed and run at least once. Open the Sync Tool. Go to Settings, then click Enable Email Notifications. Fill in all the fields. Click Send test mail to make sure the configuration works. Click Save.
Schedule sync
Prerequisite: The Sync Tool must have been installed and run at least once. Open the Sync Tool. Go to Schedule Sync, then enable scheduling. Set sync interval and time, then click Save Schedule. Note: If you add new OUs or delete exclusion rules ...
Choose OUs and objects to sync
Open the Sync Tool. Go to Select OUs under Sync Preferences. Click Add OUs and select the required OUs. Choose the required object types. All objects belonging to the chosen types will be synced. To filter and sync specific objects belonging to the ...
Sync from Active Directory/LDAP server
Note: Before you install the Zoho One sync tool, ensure that you meet the system requirements. Sign in to Zoho One , then click Directory in the left menu. Go to Directory Stores. Under Active Directory, click Add. Click Download. Install the ...
Zoho One Sync Tool - System requirements
Zoho One Sync Tool READ and REPLICATING DIRECTORY CHANGES permissions for the domains that need to be synced .NET Framework - 4.6 or later Browser - Internet Explorer 9 or later Operating System - Windows 7 or later
Zoho One Sync Tool - Overview
Zoho One Sync Tool performs a one-way synchronization from your existing LDAP server to the Zoho One Admin Panel. This enables you to maintain all your user identities in a single place, without having to add, edit, or disable user accounts manually ...

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