Controls
Do not track
The Do not track feature allows you to prevent an IP address from being tracked in SalesIQ when they visit your website. Benefits of Do not track feature: You can restrict yourself, portal admins, and operators from being tracked when using your ...
Change the Portal owner
You can change the portal owner any time, with an operator who has an administrator role. If you don’t have an operator with administrator role, you have to change the role of the existing operator to an administrator. You can also add a new operator ...
Set Company Profile
Add more details about your company to reflect your company's image accurately. The company profile in SalesIQ acts as an overview for your users and operators. Changing the company profile picture Navigate to Settings > Company info, click on the ...
Block Spammers
You might face many spammers and harassers who try to fake a genuine chat and trick your operator into wasting their time and resources. Most spammers will try to gain your operator's trust by sounding like an actual customer but eventually trick ...
Conversation Monitor
Conversation Monitor allows you to oversee chat and call conversations between your operators and visitors. Using this feature, you can supervise and coach your agents, and also specify the type of chat conversation which you would like to monitor. ...
Setting up business hours
Specify the working hours for your company or support using business hours. It will help visitors acknowledge your availability so that they can approach you accordingly for live support. Using business hours you can turn off support even if your ...
Customize notification sounds
Zoho SalesIQ notifies you of various events through different sounds. Having different tones can help identify the message's priority without opening the menus or moving to the dashboard every time you get notified. Adjust the volume or mute sounds ...

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Start tracking your website metrics today

Use PageSense to understand what your visitors are looking for, how they are behaving, and where they are facing problems on your website.

Ready to improve your website's performance?

Install the PageSense code snippet on your site in a matter of minutes and start collecting in-depth data about the website visitors to grow your business.

Track and measure every business goal

Set up goals in PageSense to measure every single action performed by visitors on your website like button or link clicks, form submissions, and page engagements.

Understand the customer journey on your website

Create funnels in PageSense to quickly see which pages visitors use to enter your website, where they navigate to next, and which pages they decide to leave without converting.

Visualize your visitor's behavior with color codes

Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

Measure customer engagement with your web forms

Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

Record real visitor interactions on your website

Use session recordings in PageSense to watch a video of all the visitor actions performed on your website including the pages they navigate, the buttons they click, the UX issues they face, and more.

Test and optimize webpages for better conversions

Run A/B or Split URL tests in PageSense to figure out which version of your web page works best for your business and results in the best conversion rate.

Give each customer a unique website experience

Use personalization in PageSense to deliver customized versions of your website for every individual customer based on their demographics, local weather, browsing history, and more.

Grow your business through customer feedback

Run polls on your website using PageSense to understand what your customers think about your products/services and what needs improvement on your site.

Send timely updates that customers love

Use web push notifications in PageSense to schedule and notify your customers about an upcoming flash sale, product releases, promotional coupons, and a lot more that can spark conversions on your website.

Advertise your business to website visitors

Use pop-ups in PageSense to instantly grab the attention of visitors by showing attractive signup offers, coupon code discounts, or email newsletters that can eventually convert them into subscribers.

Access more advanced settings in PageSense

Use PageSense's advanced features like creating mutually exclusive groups, enabling cross-domain tracking, configuring customized project JS, and more to get deeper insights about your website.

Try easy-to-use extensions

Download the PageSense extension app available for your web browser with a few clicks and start collecting all of your required website metrics in real time.

Discover your favorite integrations with PageSense

Get a deeper look at your website's data by seamlessly integrating PageSense with a host of popular third-party apps like Google Analytics, Mixpanel, Intercom, and more.