Mail
Why are there sometimes two cursors in the Compose window?
This is a Windows-specific issue, and it will be resolved by future updates.How do I limit the initial download of emails to a specific time frame?
Downloading a limited set of emails is not yet supported. This will be available in future updates.How do I control the offline storage settings, since the app occupies more memory in the C: drive?
The app does not currently offer fine-grained options to manage offline storage when mail synchronization is enabled. However, the Disable Offline Mail option (Mail Accounts and right click on Disable Offline Mail) will clear the downloaded emails ...How does the application's offline mode work?
After the initial download is complete, emails can be accessed and retained in the outbox, even if you have no internet connection. You can also draft messages and replies, which will be sent after the connection is re-established.How do I open or view Microsoft Word documents like .doc or .docx within the app?
Opening and viewing Word documents within the app is not supported. However, these documents can be opened in other apps as mentioned below: Method 1: Click on the file to open it in the Attachment Viewer. Download the file and open with other apps. ...How do I mark all emails in a folder as read directly from the email list?
There are three ways to mark all emails in a folder as read directly from the email list. Method 1: Click on More icon located at the top ribbon of the email list. Select Mark Folder as Read in the drop-down menu. Method 2: Right-click on the folder ...How do I recall sent emails?
You can retract an email you've sent within 30 minutes from the recipients' inbox. To recall an email from the email list: Navigate to the Sent folder. Hover over the email you want to recall and click the Mail Delivery Status icon. In the pop-up ...How do I set emojis as my email folder icons?
Right-click on the folder icon you would like to change. Select an emoji from the icon list that appears. To revert to the original folder icon: Right-click on the folder icon. Select Reset Icon.How do I reorder email folders?
Reordering email folders is not yet supported from the desktop app itself. However, you can reorder email folders from the Zoho Mail web app and your changes will be reflected in the desktop app.How do I select multiple emails to execute bulk actions (such as moving to different folders, deleting, tagging, or marking as read)?
Press Ctrl + A to select multiple emails to execute bulk actions.How do I bulk delete or archive emails from multiple senders?
To bulk delete or archive emails from multiple senders: Select the emails from the senders whose emails you want to bulk archive or delete. Click the More icon in the email detail view. Choose Scrub from the menu list. The alert will display all the ...How do I create email templates?
To create an email template: Go to the Templates folder. Click Create Template from the list view. In the Create Template composer, draft the template. Once it's ready, click Create. Alternatively, you can compose emails and save them as templates ...How do I create email signatures?
To create an email signature: Click the Main Menu icon in the top-left corner of the app. Select Settings from the drop-down menu. Go to Mail > Signatures. Click Create Signature. To create an email signature for your secondary Zoho Mail accounts: ...How do I attach files from WorkDrive and upload large attachments to my emails?
Attaching files from WorkDrive and uploading large attachments to email are not yet supported. They will be available in future updates.How do I pause email syncing?
Right-click on the email address in the Account switcher. Select Pause Sync from the menu list. Or Go to Settings > Accounts > select the account > Disable Sync.How do I access emails from multiple accounts in a unified inbox view?
You can view emails from all of your mail accounts in All Inboxes under Unified Inbox.How do I add multiple accounts to Zoho Mail?
To add multiple Zoho Mail accounts: Click Main Menu icon on the top-left corner of the app. Select Settings from the menu list. Navigate to Accounts and click Add Account. Enter the email address or mobile number associated with your other Zoho Mail ...
Access your files securely from anywhere
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Bigin?
New to Zoho Survey?
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
Zoho Creator Resources
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?