Mail
How to switch the “From” address while sending emails in Trident (Windows)
When composing or replying to an email, you can change the "From" address directly in the Mail Composer. This lets you choose which email address to send the message from, helping you maintain the right context for your conversations. Note: This ...Why are there sometimes two cursors in the Compose window?
This is a Windows-specific issue, and it will be resolved by future updates.How do I limit the initial download of emails to a specific time frame?
Downloading a limited set of emails is not yet supported. This will be available in future updates.How does Trident's offline mode work?
After the initial download is complete, emails can be accessed and retained in the outbox, even if you have no internet connection. You can also draft messages and replies, which will be sent after the connection is re-established.How do I open or view Microsoft Word documents like .doc or .docx within Trident?
Opening and viewing Word documents within the Trident desktop app is not supported. However, these documents can be opened in other installed system apps. Method 1: Click the file to open it in the Attachment Viewer. Click the Download button located ...How do I mark all emails in a folder as read in Trident?
There are three ways to mark all emails in a folder as read. Method 1: Click the More icon at the top-right corner of the email list. Select Mark Folder as Read in the drop-down menu. Method 2: Right-click on the folder you would like to mark as ...How do I recall sent emails?
You can retract an email you've sent within 30 minutes from the recipients' inbox. To recall an email from the email list: Navigate to the Sent folder. Hover over the email you want to recall and click the Mail Delivery Status icon. In the pop-up ...How do I set emojis as my email folder icons?
Click the folder icon you want to change. Select an emoji from the icon list that appears. To revert to the original folder icon: Click the folder emoji. Click Reset.How do I reorder email folders?
Reordering email folders is not yet supported from the desktop app itself. However, you can reorder email folders from the Zoho Mail web app and your changes will be reflected in the desktop app.How do I select multiple emails in Trident (Windows)?
Press Ctrl + A to select multiple emails to execute bulk actions.How do I bulk delete or archive emails from multiple senders?
To bulk delete or archive emails from multiple senders: Select the emails from the senders whose emails you want to bulk archive or delete. Click the More icon in the email detail view. Choose Scrub from the menu list. The alert will display all the ...How do I create email templates?
To create an email template: Go to the Templates folder. Click Create Template from the list view. In the Create Template composer, draft the template. Once it's ready, click Create. Alternatively, you can compose emails and save them as templates ...How do I create email signatures?
To create an email signature: Click the Main Menu icon in the top-left corner of the app. Select Settings from the drop-down menu. Go to Mail > Signatures. Click Create Signature. To create an email signature for your secondary Zoho Mail accounts: ...How do I attach files from WorkDrive and upload large attachments to my emails?
Attaching files from WorkDrive and uploading large attachments to email are not yet supported. They will be available in future updates.How do I pause email syncing?
Right-click on the email address in the Account switcher. Select Pause Sync from the menu list. Or Go to Settings > Accounts > select the account > Disable Sync.How do I access emails from multiple accounts in a unified inbox view?
You can view emails from all of your mail accounts in All Inboxes under Unified Inbox.How do I add multiple email accounts to Trident (Windows)?
Note: This article explores adding multiple email accounts in the Trident desktop app for Windows. Click here for the Zoho Mail web app's help documentation. To add multiple Zoho Mail accounts: Click Main Menu icon on the top-left corner of the app. ...
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