Customizing Form Questions per Recipient Group in Zoho Campaigns/Forms

Customizing Form Questions per Recipient Group in Zoho Campaigns/Forms

Hello everyone,

I would like to ask if it’s possible in Zoho Campaigns or Zoho Forms to send out a campaign where the form questions can be customized based on the group of recipients.

Use case example:

  • I have prepared 20 questionnaire questions.

  • For Group A, only questions 3–10 should be sent.

  • For Group B, only questions 10–20 should be sent.

  • For Group C, only questions 1–2 should be sent.

Last year, I managed this by duplicating the campaign multiple times and manually filtering before sending. What I want to know is: Is it possible to automate this kind of customization without having to create multiple campaigns?

Thank you in advance!


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