Zoho Pagesense really this slow??? 5s delay...
I put the pagesense on my website (hosted by webflow and fast) and it caused a 5s delay to load. do other people face similar delays?
Session recording PageSense Blank Layers using Canvas
Hello, We have implemented page sense in our SaaS platform and there are key elements on the pages that are not being show in the recordings. For example, the lower section is a map canvas using webgl and the upper section is a timeline style canvas.
Understanding Goals
How do I set A/B Test goals to trigger and add to conversion when someone visits a specific page? Example: User visits: domain/landing-age … and then goes to domain/subscribed (trigger conversion) … and then goes to domain/store (trigger conversion) …
Anyone worked out how to export or screengrab a full heatmap?
I'd love to be able to include a copy of a heatmap in a report but can't work out how to grab the whole thing as there doesn't appear to be an export function? Thanks in advance.
Audience based on cookie
Hello, How can I a/b test a page based on a cookie value present in user browser?
Not getting 50/50 split in split URL test
I am currently running my first split URL test which I have set to a 50/50 traffic distribution. My test is currently showing 1426 visitors to the original and 772 visitors to the variant. Any suggestions to why this is happening?
Load is too large
負載太重了。請協助確認情況。它已經造成了網站速度的延遲。
Page Sense > integration with CRM
Hello, is it possible to integrate Page Sense (mail from Pop UP) with Zoho CRM, Zoho Campaign or Send in Blue ? Best regards, christophe
How to actually use the popup
Ok, I've created a popup in Pagesense. But... how do I actually use the information? For instance, I want to have it add the information in the form to my Zoho CRM and / or Marketing Automation. There doesn't seem to be ANY way to specify that. So basically,
Integrating Pagesense Snippet using GTM: question on tag firing options
Hello, I'm integrating Pagesens on my website using Google Tag Manager. On GTM every tag as several "Tag firing options": Unlimited Once per event -> Fires every time there's an event (i.e. click on a link, page load, form submission) Once per page ->
Share snippets from Recording
Hi, Would it be possible to comment on and share snippets of the recording? It would be great to have interactivity between team members directly on the recording, as it provides even more context to the issue.
Pagesense Cookies categories
Hello, I use CookieYes + Google Tag Manager Consent Mode to manage cookies on my website. Today I installed PageSense and I see a new bunch of Pagesense cookie: zabUserId zsc54a5d9d9649e46d997926d025c0f83af zft-sdc zps-tgr-dts 4662279173 (cookie domain: pagesense-collect.zoho.eu)
Integrate zoho pagesense with GA4 via Google Tag Manager
Dear Community, I have a question regarding the pagesense integration with GA4 via GTM. I found this article how to integrate pagesene with GA4 but not via GTM https://help.zoho.com/portal/en/kb/pagesense/integrations/google/articles/integrate-ga04-with-zoho-pagesense#Create_a_custom_dimension_for_PageSense_tests
Heat Map
How to download the heat map from pagesense?
Possible to see utm_content value in analytics
Hi, I can see utm_source and utm_medium but is it possible to see the values of utm_content? Google Analytics has it appear under the "Ad Content" dimension. Is there anywhere to see what the value is in Pagesense analytics? Many thanks Jon
How to personnalize popup push web ?
Hello, I have activate the push notifications in my website in two step, and I would like more custom the popup : Change the content to add more text (the size of the fields is very to small ) To remove the "Powered by Zoho" You don't pay your ads
Does Pagesense Popup have A/B Testing?
I cannot find A/B testing for Pagesense Pop up. Does it have this feature or not?
Session Recordings - Search/Filter by IP
Is it possible to search or filter Session Recordings by IP? In a similar way Full Story is allowing it?
Generate an heatmap for applications with private area
Hello, I'm trying to create an heatmap of my B2B e-commerce main page in order to track what search functions are most used by our customers. Problem is: I get an "Unable to load site" error message (see attachment). I suppose the problem is linked to
Push notification 2 steps opt in settings not applying?
Site detail: CMS: Shopify Site: Theramart.com I set up the push notification in PROJECT SETTINGS with 2 step opt in. I am seeing this one on my end but my colleagues are seeing this why is that?
Page Sense Popup Image Link
How can I make the image clickable for pagesense Popup? I want to insert link so the image can be clickable How can I edit its responsiveness because it is not apply if I will change its preview to mobile or desktop?
Zoho Pagesense Push notification auto create from new Shopify blog Article?
Is it possible to create a new notification from a new shopify blog article? I tried checking zapier , I cant see any integration to Zoho Pagesense. Thanks.
Can I use PageSense on my other website that's not hosted on Zoho
Hi, I am a Zoho One customer and want to use Zoho Pagesense on 1. my store built on Zoho Commerce 2. my other site that's built on some other platform ( my teaching/coaching website maratheartstudio.com is bulit on NewZenler Course platform). Can i use
Can we use PageSense on multiple websites under Zoho one subscription.
Hi, We have Zoho one trial subscription and when trying to set it up 1st time, its asking for website which we want to optimize. So Pagesense can be used in one website only under Zoho one subscription or we can add unlimited websites. I can see pricing
Best way to share Goals reports
Hi, I'm asked to give monthly reports to my manager about our website visitors. I setup goals, now time is gone and I like to take a "snapshot" of the reports. How can I get these report as PDF? Thanks
Problems with Pagesense heatmap/Wordpress
Hi All, I recently implemented Zoho pagesense and the heat maps are loading like the below? Can anyone help me out and tell me why my formatting of the page is not showing up and how i can fix this?
Zoho PageSens in React application
Hi all, I have a React app and I would like to know why I can't see the recordings on the PageSens dashboard. I put the script tag on the index.html file, the test passed successfully but I can't see any recording session on my dashboard. what is the
How to create a goal based on destination URL?
Hi, I'm wondering how to create a goal based on destination URL. If the user reaches a URL, it fires the goal. Thanks.
Edit a Pop-Up
Is there any way to edit a Pop-Up once it has been created? For example if we need to change the text slightly, or change how often it appears?
Pagesense Countries
Hi They say USA, but these pages are only on Google Ads and location is Sussex, UK, so that is not possible. Can you check? Thanks Dave
Classification of conversion users and non-conversion users
I would like to understand the difference between the behavior of conversion users and non-conversion users in the heat map of page sence. Any ideas?
Extract data from PageSense Goals
Hi, are you planning to add the ability to download data from PageSense Goal reports? It's great that you can extract Poll data, but we really want this for other parts of PageSense like Goals, so we combine this data with other external data sources to produce internal dashboards and reports for our business.
Pagesense question: pixel implementation
Dear Zoho Support Team, We would like to create a URL split test with pagesense Original: https://www.salespotentials.com/kontakt/8 Variation: https://www.salespotentials.com/kontakt/63 These are Lastform Forms, an add-on from Gravity Forms. As a goal of this test we have specified the page view of our thank you page URL contains /form-submission-2/ However, the summary shows that the link is not verified, although we have implemented the snippet throughout the entire page using the Google Tag Manager.
Unmasking inputs
Is it possible to NOT mask all user input? The knowledge base says: By default, all keystrokes entered by the visitor aren't tracked or stored. All inputs are masked by asterisks (*). So is it possible to override the default? Other services like Inspectlet will mask sensative data by default, but not ALL data. It is very usuful to see what people are typing in if it is not a sensative field. Inspectlet automatically masks credit card numbers and SSN for example, it would be nice to just limit masking
Activate on satisfying a condition question
Hi, I'd like to use the "Activate on satisfying a condition" option of the "Experiment Activation Mode".. I created this condition: document.querySelector("div.location-top-data a.btn.blue.radius.xsmall").innerHTML == "Contact Us"; The idea is that the experiment only runs when this condition is satisfied. Question: the website contains pages where this same element div.location-top-data a.btn.blue.radius.xsmall is not there. Testing the script on these pages, at Chrome console, I receive this
Question about Javascript variable
Hi, I'm new to Javascript so wondering if you can validate that this could work properly. On an A/B test page variation, i need to include a link where the href is dynamic replaced, depending on the page visited. I intend to ask the developer to add a
About Pagesense
Hello, please advise me how to activate pagesense. The error message such as "There was an error while loading the webpage. Please try again." has been on the monitor . I see the status is "Pause" Someone teach me how to activate this program. Thank you.
Is there a way to reset A/B data?
I'd like to know if it's possible to reset the values of a paused A/B campaign, so I can start it again with empty values for conversions and visitors. Thanks
Experiment Activation Mode Questions
Hi, I have a few questions about Experiment Activation Mode on a A/B Test. I'm firing the PageSense snippet over Google Tag Manager, using the tag template provided by PageSense. I'd like to activate the test only on a few pages. Example, I have the following pages: www.test.com www.test.com/orange www.test.com/bicycle www.test.com/black All of them are running the basic snippet over GTM, but I want to run the test only at /orange and /black (and other hundreds of URL's that I can easily identify
Create automation according to user's action
Hi, We have a product that doesn't have any free mode, so, any user needs to enter login and password to enter the product. Here are questions: 1. Can I set goals in PageSense according to User ID (email) for tracking? 2. Can I make workflow rules according to actions of users/user segment? For instance, can I make an email campaign (through zoho campaigns) for users with demo access, who visited product once and didn't return? Thank you for your help!
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