Zoho Compliant with GDPR?
Hello, A month ago I have posted this question and there is no reply until now. Can somebody please pay attention to this? Is Zoho compliant with new EU legilastion on GDPR? in Zoho Recruit • Using Zoho Recruit • 1 month ago Hello, I would like to ask if Zoho is compliant with the new EU legislation on GDPR (General Data Protection Regulation). Have you already started preparing for this? Will you provide us with any kind of a certificate in order to be able to prove it for our legal entities?
Zoho web mail horizontal preview not scrolling
Today when I opened Zoho web mail, I found that I can no longer scroll the email when using the horizontal preview mode; I can only see the first few lines of the email and can't scroll to see the rest. This is happening on Chrome, Edge, and Brave browsers,
Zoho Recruit - A Half Baked product that should really be in BETA!
A product full of limitations and features that either suck or just don't work! So, we've been trying Zoho Recruit for a week now and all we have come across is problems after problems. Sure the Trial/Evaluation is free but the time we invest (read: WASTE) in trying the half baked product costs way more than subscription cost! Something Zoho should try and make their team understand. Raised a support request on Monday and till Friday no response or update. Called support to find out - and was told
Impossible to change the job opening status for a candidate
Since this morning, it's impossible to change the job opening status for a candidate. The message is " Unable to process your request Click here to go back" or "wait" message
Multi-Select Lookup
Hello, It would be great if Zoho Recruit had a Multi-select lookup. We have so many use cases where we would need that field type: Add skills to a candidate from a skills module Adding multiple account managers to a client etc. Thank you very much for your consideration.
New ZOHO recruit is disaster
Can I for god's sake get back to the original user interface? I've been using zoho recruit since the very early beginning. The new one really is made by people who do not understand what is important. What were you guys thinking? Where did the activity log go? where did my layouts go? The calendar with upcoming appointments is in a highly inconvenient place. The My Interviews widget is absolutely ridiculous! It shows field Interview Name... and then i get an unlimited amount of entries with "In
Bulk Candidate Status Update
We have a group of candidates we just bulk emailed. They were associated as promising to different jobs. Now we'd like to update the Candidate Status for all of them. How can we bulk change Candidate Status for all the candidates we just bulk emailed? BTW - We also gave them all a temporary tag so we could pull them all up in one view. Now we need a way to do the bulk Candidate Status update.
Unpublishing Job Post for LinkedIn
Hi, We have experienced issue with the above. We did unpublish a job in Recruit but it still appear under Job section in our LinkedIn page. It did not remove from LinkedIn as it should be. Please check and advise. Regards, Snyder
Zoho Recruit Resume Extractor not working on Linkedin
Hi, The Zoho Resume Extractor suddenly stopped working on Linkedin. It will usually extract the profile with the relevant fields into Zoho Recruit, but now it asks users to select the resume text and click on the plugin. I have tried reinstalling the
Create/Edit fields in Applications module
Hi, Do you have any timeline on when we get the ability to create/edit the fields directly of Applications module. We need to update various data points about the candidate after the phone call & want to update those in the application module fields (not
Getting Some Support when things are URGENT
Do any other user have issues getting support? We have had an issue for over a week now, we have had emails and links sent sending instructions on how to rectify the situation. But we have been unable to solve the situation ourselves. I have called and
Search not working
I'm putting names into my search box, selecting "all" as usual but it is not bringing up names that I know are there.
How to send a behaviour assessment
I´m managing an open job position which has a prefilter- assessment. Then I created a Behaviour Assessment to send to some candidates but I don´t know how to send it to them
I'm sorry but your support is shit :(
I'm sorry but your support is shit :( I have written many requests. And I'm waiting for many days. How many days I need to wait for a response of support? My address http://recruit.bpjsc.com/ don't work... My address http://wiki.bpjsc.com/ don't work... The CNAME of domain is correct, but on you side is don't work. + I wrote a many requests for another bugs.... and has silence... :( Support is silent!!!!!! (((( I wait more than 24 hours :( My business is suffering :( So in the future if I'll pay
Automatic change of status to HIRED in case of positive results during the interview
Hello Guys, I have already mentioned the issue in a chat, maybe now the community will support. When we give a review to a candidate in an INTERVIEW window, in case of positive interview I have an option to choose thimb up "hired" in this case the status
Not receiving any emails in Zoho recruit since yesterday.l
I am uploading screen shot of the error message. I would really appreciate if you can solve my problem asap.
Job ID sort order
In the Job Openings section you are displaying the Job ID. Its an integer. The sort order is alphabetical. This should be numerical! 1,2,3,4,5,6,7,8,9,10,11.. Not 1, 10, 11, 2, 3, ...This may also be a problem on dates. Also, it would be nice if we could sort on multiple columns. Also, it would be nice if the table remembers the sort order once one gets back to it i.e. with the back button of the browser or through breadcrumbs. Just remember the users sort order and apply it every time a list
Job Openings issue
The Job Openings section has gone from our candidate pages. This means we are unable to associate candidates to jobs from within the candidate page, or view which jobs they are associated to. This seems to have occurred since yesterday. I have tested it in multiple browsers to check it is not a chrome issue but the issue is the same. Screenshot attached.
The feed to Simply Hired appears to be down.
We now use another vendor in conjunction with Zoho because this keeps happening... But, as a courtesy, I thought I would let you know that your feed to SimplyHired appears to be broken once again. Most of your customers' job openings are no longer showing up on Simply Hired. Do you have an ETA of when it will be fixed?
Major BUG: Related List ("associated job openings list") disappears in the candidate section
Hello, This morning, an important related List (associated job openings list) has gone in the candidate section. Impossible to associate candidates to another job opening Could you fix now this bug?
Problem !!!! After setting up an email in Zoho new emails in outlook are all marked as read
Hello, this is very urgent. After setting up an email in Zoho all new emails in Outlook are marked as read. It causes serious problems. This is not possible at all. Yesterday I wrote an email to support, no answer. Emailing from Zoho did not work for 4 monhs, now it works, but there are problems with the Outlook. I clearly stated that I do not want to use Zoho as a primary email application. I just need it for sending mass emails to candidates. Nothing else. Can somebody contact me asap? Thank you
Sinking with Outlook
how do you sink your outlook with zoho
UNAUTHORIZED TO ASSOCIATE when posting a job opening
Hi, Since today we are getting the following message when trying to "Save & Publish" a job opening: "UNAUTHORIZED TO ASSOCIATE" This has always worked for us and nothing has changed in the security settings. What could be the issue here? Kind regards, Maarten
Job Posting Font
I have a huge problem! All of my jobs are not posting properly on job boards or even on my website. The font is different in almost every paragraph. However, it is the same in the job description on zoho.
Duplicate Check Function in Resume Inbox not working
Hello, Good Day. For two days now, after your recent update in zoho recruit, the “Duplicate Check” function in the “Resume Inbox” under “Resume Management” is not working because existing candidates having the same email ID are being added instead of overwriting the old candidates with new details. This happens when an email with a CV is sent to our zoho email and when it is parsed to the Candidates module, if it has an identical email address existing on our database, it just creates a new candidate
Search function doesnt work on last name field at all
Search function doesnt work on last name field at all
Ability to import Linkedin URL to Zoho Recruit
Hi, Zoho Recruit candidate import works well. However, I don't understand why we don't have the ability to import the Linkedin URL from a CSV file. Since, there is no Linkedin Recruiter integration I export a csv file from Linkedin Recruiter and then
Massive ZOHO Recruit problems
Dear Customer Service, my whole team (5 recruiters) had problems to access ZOHO Recruit during the day (local Austrian time). Without ZOHO the work at my company doesn't make sense. I have wage costs ... :-( Last week we had problems with a very slow ZOHO Recruit ... Please take aware that ZOHO Recruit problems are not part of our daily business. Kind regards, Michael Walser
Timezone mismatch
When my admin schedules an interview for me (in ZRecruit) she sets it at (eg) 10am. But she's not in the same TZ as me, so I get an email for 3am! Calendar appointments created for other people should be created in that person's TZ not the current user.
Email Signature Changes Not Saving
I just tried to change my email signature but it did not work. I changed the font size and added some space at the top and made sure the save the changes. When I composed a new email, the changes were not reflected. Please help me!
"Change status of a job opening" directly in the candidate page
Hello users, We are almost sure that is was possible to "Change status of a job opening" directly in the candidate page. Somebody remembers that?
Career site embed
I have an issue with the job embed code from Recruit onto my zoho site. On mobile it throws it all out and looks awful. How do I change the code so it adjusts when being viewed on mobile please? https://food-recruit.com/jobs
Please help change Recruit Account
Can someone help me change my Recruit account as a Recruiter instead of HR Dept. I accidentally chose HR while reading about the two options. I cannot delete my Zoho account, too much valuable resources in Creator. Thanks Aron
Candidate Assessments, no workflows.
I have an issue where I would like to trigger a workflow based on a candidate assessment being completed. Sometimes a returning candidate will complete a second assessment, on completion the status of the candidate will be updated to "Unqualified" if
Remove User
How do I remove a user from ZohoRecruit? I have a junk user in this account and I need to remove it -- help!
Recorded Video Interview not loading or asking for permisions
Dear Zoho Technical Support Team, I hope this email finds you well. I am writing to bring to your attention a critical technical issue affecting the functionality of the Zoho platform. Several users, including myself, have been experiencing difficulties
GDPR/Opt-In consent - 1 general consent is not enough
Hello, we need to enhance the GDPR consent possibilities. One general consent is not enought according to GDPR. It is like having nothing. There should be at least 3 kinds 1. consent for a certain position only 2. consent for keeping the data in the database without using them (ie candidate does not want to be contacted but agrees to keep this information and notes conderning our communication in the database) 3. candidate agrees with keeping his data and receiving job offers Respective to this there
Simply Hired job posting
Its been approximately 2 months and still there is no fix for posting jobs to simply hired on my account. Furthermore, no one at Zoho seems to be able to get this resolved. Ananth has not returned my calls and only solution so far has been to forward the issue to Heath at Simply Hired. That doesn't seem to illicit any response either. So now I'm wondering why this issue is so perplexing for the Zoho team and why I don't get any response from the Zoho "support" team as to why this problem still exists.
Search malfuction
Another Recruit fail - that junk does not want to search anything: When I use that field up on the right, it alway found nothing - no candidates, no clients. Of course I know how to use filters and no, it is not that. I am really a little bit angry with you, because I find something every week. And I feel my hobby would be to write you about ALL BUGS so you can see what junk you produce. Sorry, I am rude, of course. But I pay you some serious money and the result is almost unuseable. And my last
Merge fields in templates not working
Hi I have a template set up. It was working absolutely fine until a few days ago. Not sure why it stopped but, here's the problem. The merge fields don't fully populate. If I hire through the candidate, the company name isn't picked up, but all the
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