Product Updates in Zoho Workplace applications | July 2025

Product Updates in Zoho Workplace applications | July 2025

Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications this July.

Zoho Mail

Import bookmarks from Pocket

Worried about losing your Pocket bookmarks? Don't worry we have got you. Effortlessly import all your Pocket bookmarks into Bookmarks application in Zoho Mail using the Import from Pocket option.

Keyboard Shortcuts now available for Shared Mailbox actions

Default and customizable keyboard shortcuts are now available for Shared Mailboxes in the Mail Keyboard Shortcuts settings.

Improved address book display in Compose page

The Address book has been enhanced to appear as a pop-up window instead of a drop-down menu when clicking on the CC field in the compose page.

Enhanced note filtering based on users in Groups

Notes added within a group can now be filtered by the user who added them, using the new Added by option in the filter.

Reader view for Shared Mailbox emails

Easily view all your Shared Mailbox emails in a clear, distraction-free Reader view for a better and more focused email experience.

Week and Month view in Calendar eWidget

Quickly view all your events organized by week or month using the Week and Month views in the Calendar eWidget.

Conference support in Calendar eWidget

When creating an event through Calendar eWidget, you can now select from multiple conferencing options, including Zoho Meeting (audio/video), Zoom, Webex, and Microsoft Teams.

Automatically include attachments

When you create an event using the 'Add to Calendar' option in the email preview, any attachments included in the email will now be automatically added to the event in Calendar eWidget.

Smart Add in Calendar eWidget

Using Smart Add in the Calendar eWidget in Zoho Mail makes creating events faster and easier. Simply type a quick phrase like “Product Meeting with Team tomorrow at 3 PM,” and it will automatically create the event for you.

Zoho Calendar

Smart room suggestions, curated by your preference

You can now add rooms tailored for you based on your priority like favorites, default location, floor, and building.

View participants count with custom permissions

Get to know the custom permissions set for participants when creating an event. With permissions button, you can see the count of participants with specified permissions.

Zoho Cliq

Zoho Projects integration update

We have updated the settings for sending Zoho Projects task updates to channels. In addition to a cleaner layout, you now have access to a central toggle button to easily turn all channel notifications on or off.

Delete messages in bulk

Select and delete up to 25 messages in one go, instead of just 5. Cleaning up conversations is quicker and less repetitive now.

Zoho Connect

Smarter search with NLP

Our search just got a lot more advanced. With our new Natural Language Processing (NLP) search, you can type queries like you talk. For example, you can simply search “tasks assigned to me last week” or “files shared by John” and get precise results instantly.

Sample data for a quick start

For newbies in Connect, you can now add pre-filled sample data to help you get familiar with the platform. Explore tasks, forums, groups, feeds, manuals, town halls, and events, and learn how things work. It’s the fastest way to learn by doing.

Share a board section

Sharing your task has become more flexible than ever. With the new share task section option in Boards, you can collaborate with precision. Whether it’s a checklist, a set of tasks, or simply a discussion section, share only what’s needed with the right people. This is perfect for cross-functional teams and external collaborators.

Zoho Meeting

Zapier Integration

You can now integrate Zoho Meeting with thousands of popular apps through Zapier integration. Automate your workflows effortlessly without any coding needed—so you can focus on what truly matters.

Zoho Show

Introducing Zia AI in Zoho Show

With the introduction of Zia AI in Zoho Show, you can
  • Instantly generate presentations based on your visual style and content tone
  • Add more slides to existing presentation
  • Generate both content and visuals for a slide based on its title
  • Refine and enhance content
  • Shorten and summarize your content
  • Turn huge paragraphs into lists

Zoho Trident

Switch email response type easily

You can now switch between Reply, Reply All, and Forward directly in the Mail Composer, even after starting with a different action. (Available on Mac only.)

Upload email attachments to WorkDrive

With the new Add to WorkDrive option, you can now select and upload multiple email attachments at once. This makes it even easier to move files from your inbox to WorkDrive without the extra step of saving them to your device. (Available on Mac only.)

Look up WorkDrive files and folders

With the dedicated search bar in the WorkDrive widget, you can now quickly locate files and folders. (Available on Mac only.)

Get better visibility for concurrent calendar events

Quickly compare and manage simultaneous events with overlapping and split layouts. This makes scheduling conflicts easier to spot and resolve at a glance. (Available on Mac only.)

Manage collaborators for tasks

You can now invite users to view task details, leave comments, add attachments, and collaborate on tasks so everyone stays aligned and nothing slips through the cracks. (Available on Mac and Windows.)

Access Zoho Vault inside Trident

Following its addition to the Workplace bundle, Zoho Vault is now available in Trident as a widget. You can easily manage your passwords and confidential information, view all of your stored passwords, edit them, share them, or access passwords shared with you, all without leaving Trident. (Available on Windows only.)

Schedule Cliq messages for the right time

Are you working at odd hours or from a different time zone and wondering how to message your colleagues without disturbing them? You can now schedule your messages to be sent when your colleagues are available.

Forward messages using drag and drop

Forward messages from one user to another by simply dragging the text message and dropping it into the chatbox. 

Execute actions instantly with slash commands in the Cliq module

You can now use slash commands from the chat box inside the Cliq module of Trident to execute frequently performed actions like pinning messages or muting channels. Quickly execute actions with built-in or custom slash commands. 

Start and join scheduled meetings

You can now start and join meetings scheduled from the Cliq web app from Trident. You will also receive timely reminders to ensure you're available for your scheduled meetings right on time. 

Access message drafts from anywhere

Have you ever typed out a detailed response to a colleague but couldn't send it because something urgent came up? No worries, you can now access your message drafts in Trident's Cliq chatbox across the Cliq web and the Cliq mobile app, allowing you to edit and send the messages from anywhere.

Zoho Vault

Czech language support

Zoho Vault now supports Czech, adding to our list of 10 supported languages. This update helps make your workforce password management experience even more personalized and user-friendly.

Zoho Writer

Generate documents using webhooks

Automatically trigger document generation in Zoho Writer via events from third-party applications using incoming webhooks.

Enhanced Zoho Writer merge APIs

With the record_id parameter in Zoho Writer's Merge APIs, fields related to the given record ID are automatically fetched from the Zoho app. You don't have to spend time manually mapping records and fields in the Deluge code.

Zoho WorkDrive

Introducing Zoho AI in WorkDrive

Introducing Zia – the built-in AI assistant, now in Zoho WorkDrive that helps you work faster and more efficiently. From summarizing files and translating comments to assisting with content creation and transcription, Zia brings smart, practical tools right into your daily workflow — no extra setup, no added cost.
  • Zero setup, zero cost: AI features ready to use, no extra configuration.
  • Privacy-first: Your data stays within Zoho — never shared externally.
  • Flexible AI options: Choose between Zoho AI and OpenAI for different tasks.
  • File summarization: Instantly get key points from long documents.
  • Comment translation: Communicate effortlessly in 70+ languages.
  • Content assistance: Draft text, refine comments, and generate visuals.
  • Media cover creation: Auto-generate cover images for audio/video files.
  • Built-in transcription: Convert recordings to searchable text.

    • Sticky Posts

    • What's new in Zoho Workplace | August 2026

      Hello Zoho Workplace community! Here's a roundup of all the new features and announcements that went live across Zoho Workplace applications in August. Zoho Mail Zoho Mail is now available in AWS Marketplace! AWS Marketplace users can access and subscribe
    • Product updates in Zoho Workplace applications | July 2026

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of July. Zoho Mail Display Reply & Forward Subjects in Your Preferred Language Choose how email subjects appear
    • Product updates in Zoho Workplace applications | June 2026

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of June. Zoho Mail Default Calendar for New Events When you create or add a new event, Zoho Calendar is now
    • Product updates in Zoho Workplace applications | May 2026

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of May. Zoho Mail Introducing Zoho Mail MCP - Manage your inbox using AI agents With Zoho Mail MCP, you can
    • Product updates in Zoho Workplace applications | April 2026

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of April. Zoho Mail Enhance group member exports with additional data fields Customize your group member exports
    • Recent Topics

    • Losing description after merging tickets

      Hello, We merge tickets when they are about the same topic from the same client. It happens sometimes. We recently noticed that after the merger only the description from the master ticket is left in a thread. And the slave-ticket description is erased.
    • Zoho Extensions 101: Building extensions for Zoho People

      Hello developers! Welcome to our new video series on building extensions for Zoho People! If you're new to extension development or looking for guidance on building extensions for Zoho People, you're in the right place. We've curated a series of videos
    • Page Not Found error - 404 error

      Hello, I am a first time user of zoho sites.I just published my website dentistinminneapolis.com but its giving me a 404 error.Please look into it ASAP and help with the problem.
    • What's New in Zoho POS - September 2026

      Hello everyone, Welcome to Zoho POS’s monthly update, where we share our latest feature updates, enhancements, events, and more. Let’s take a look at how September went. Global Edition of Zoho POS for Retail is here On September 28, 2026, we launched
    • New in Cadences: WhatsApp follow-ups, upgraded limits, and options for add-ons

      Hello everyone, We're rolling out two key updates to help you engage better and scale smarter with Cadences in Zoho CRM. Reach customers on WhatsApp, directly from Cadences Previously, Cadences have enabled you to automate follow-ups through emails, calls,
    • Widget Height were destroyed

      All widget heights in the Details Canvas view are broken. Moderation Update: This issue with widget heights in Client Script popups and flyouts has been resolved. Widgets should now display at their expected heights.
    • Announcing new features in Trident for Windows (v.1.43.5.0)

      Hello Community! This release includes a collection of enhancements and feature updates aimed at making your email and collaboration experience smoother. Let’s dive into what’s new! Zoho Desk email notifications as Smart Mail. Zoho Desk Smart Mail is
    • How to Manage Two GST Numbers / Two Companies in a Single Zoho Inventory Organization?

      Hi Team, We currently have two separate legal entities: A Proprietorship Firm with its own GSTIN A Private Limited Company with a different GSTIN However, operationally, both companies deal with the same products, and we would like to manage the physical
    • How To Implement an Auto-Check-out Feature for Attendance?

      If an employee forgets to check out, the system should automatically check out the employee at 6:30 PM
    • Convert an Existing Single Item into an Item with Variants

      Hello Zoho Team, Introducing variants is a great addition to Zoho Inventory. However, we would like to request an option to convert an existing single item into an item with variants. For example, Item A initially comes in only one colour, so we create
    • IP Address List > Sigma

      We have developed a ZohoCRM extension that utilizes API calls to our server from Deluge scripts and Widgets. Our API server has IP restrictions in place. To ensure successful communication, we require a list of IP addresses utilized by Zoho's platform
    • Default Country list suggestions on CRM is different then on Book; how do/did others address this?

      So I already have a support ticket in for this and waiting for a response but figured I'd ask the community also to see if others experienced the same problems and/or how they went about addressing it because sometimes I feel like I'm going crazy with
    • Object-level edit permissions

      Hi, we are currently running into a limitation with permissions inside larger workspaces. Our use case is a central Analytics workspace that contains many tables, Query Tables, reports and dashboards used by different teams. We would like to allow certain
    • Convert Sales order to Delivery Challan

      Dear Developer Team, In Zoho books we cannot convert sales order into delivery challan before making invoices. As a service business we have to get the delivery note signed then only we can make the invoice. In Some cases we don't receive a purchase order
    • What's New in Zoho Inventory | September 2026

      Hello users, September brings a range of new features and enhancements across Zoho Inventory. From improved inventory operations and reporting capabilities to greater customization, automation, and enhancements to Delivery Challans, there’s plenty to
    • Mirror Component in Zoho CRM: Access real-time related data without leaving your record

      Hi everyone, This feature is now available for the JP, CA, SA, UAE, and AU DCs. We're excited to bring to you Zoho CRM's mirror component, which presents relevant data on a record's details page and keeps everything users need in one place without having
    • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

      Availability Update: 29 September 2025: It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition exclusively for IN DC users. 2 March 2026: Available to users in all DCs except US and EU DC. 24
    • Create custom rollup summary fields in Zoho CRM

      Hello everyone, In Zoho CRM, rollup summary fields have been essential tools for summarizing data across related records and enabling users to gain quick insights without having to jump across modules. Previously, only predefined summary functions were
    • How to mix different types of inputs (such as dropdown list and textbox)

      Hi, I'm creating a form called "Room Reservations" for a company. I created a "table" using "Matrix Choice". I created "Room 1", "Room 2" and "Room 3" with the "Questions". I would then like to create two columns with the "Answers", one called "Department"
    • Feature Request: Render Markdown (.md) files in Zoho Cliq

      Hi, We regularly share Markdown (.md) files in Zoho Cliq. However, when we open these files in Cliq, the content does not render as Markdown—it displays as plain text. This forces us to copy/paste the content into an external Markdown viewer to read it
    • Dealing With One-Time Customers on Zoho Books

      Hello there! I am trying to figure out a way to handle One-Time customers without having to create multiple accounts for every single one on Zoho Books. I understand that I can create a placeholder account called "Walk-In Customer", for example, but I
    • Cash Basis VAT RETURN REPORT Required in Saudi Arabia

      Zoho Books in Saudi Arabia not showing TAX RETURNS report on CASH Basis.. It only showing accrual basis. Oforur requirement is both reports (Cash Basis and Accrual Basis ) , same like indian Edition of Zoho Books showing. CASH BASIS RETURN is our Basic
    • Tips & Tricks Series - #4 Customize your manual PDF before export

      Hello everyone! We’re back again with our Tips & Tricks series. Today, we’ll look at how you can customize your manual PDF before exporting it. With Zoho Learn, you can personalize the exported PDF with options such as headers, footers, colors, and custom
    • Digital Marketing Agency: Transforming Your Brand's Online Presence

      Imagine trying to build a house on your own without the necessary tools or expertise—it’s overwhelming, right? Digital marketing is the same.
    • Introducing Zoho Key Service, a simpler way to access LLMs without API keys

      Available in the Professional, Enterprise, and Ultimate editions in the US, IN, AU, JP, and CA DCs. Hello everyone, We are excited to bring Zoho Key Service (ZKS) in Zoho CRM, a simpler way for organizations to access and use third party LLMs. You can
    • Reach us through our official support channels

      Dear Customers, Thanks a lot for choosing Zoho! Our applications are built to help achieve your day-to-day business goals. We are committed to engaging with you, to understand and develop solutions that enhance your productivity. We are happy and ready
    • I cannot add user to my account

      I have an account, I deleted a user from the account and I have one unused licence which lasts for 23 days, I tried adding a new user and it said This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details, please
    • Domain Activation Issue

      I purchased a domain through Zoho, and as I understand it, you were supposed to send me a domain activation link. However, I never received it. As a result, I was unable to activate the domain, and it is now suspended. Because of this, I am not receiving
    • Grouping by Stage *type* in widgets

      Hi Can I ask for a new feature? I'd like to be able to group by stage type in a Deal widget. That is by whether the Deal is in an Open Stage, a Closed Won Stage, or a Lost stage. Currently I can group by Stage, but if we have 10 open stages and one Closed
    • Please release domain bravovietnam.com from an old account

      Hello Zoho Support, I am trying to set up Zoho Mail with my domain bravovietnam.com on my account office@bravovietnam.com. Every time I add the domain, I get: "This domain is already associated with this account" — pointing to a DIFFERENT, older account
    • Creator -Dynamic addition of Customer Portal User Licenses

      Hi, We have a Creator App for B2C about to get released. We are experiencing the Portal User license challenge. Unable to predict the number of users who will download and Subscribe. When a User is about Subscribe and the portal licenses does not exists,
    • Need Multiple currency for Suppliers and Buyers

      Hello, We need multiple currency support for buyer and suppliers, We are doing international business and we often sell goods in foreign currency as well as local currency, However zoho does not support this, I am trying Free agent and xero they support all currencies for suppliers Bills & expenses as well as buyers invoices, Kindly work on this feature will be great help to decide using zoho books Thank you
    • 👍 Zoho CRM's Notes now gets Reactions and a new look

      Available in SA and JP DCs. Rolling out to other DCs in phases. Hello everyone, Notes help users capture important updates, collaborate with teammates, and maintain context for records. Now with Note Reactions, users can quickly acknowledge updates, express
    • Introducing Incentives for Zoho CRM: Build, automate, and track sales commissions

      Dear Customers, We are here with an amazing news! We built a direct solution to help manage your commission provisioning activity in your business. From creating commission plans to issuing payouts, this application leverages your sales reps’ performance
    • Enhanced Zoho CRM and Office 365 calendar synchronization features!

      Dear customers, We're excited to share some significant improvements to our Office 365 calendar synchronization features, aimed at providing you with more control and a more personalized experience. What’s new Choose your Office 365 calendar: During the
    • Zoho Books Support

      Dear Team, Zoho Books offers a demo before you purchase zoho books. But after that when he actually purchases the product he has to rely on toll free number or help documents. But this might get frustrated in the initial period. Specially in initial period.
    • How to add a fee based on payment method

      I currently accept both ACH payments and credit card. I want to add a 3% fee to a number of my subscription plans if the customer chooses to use a credit card (and not ACH/checking). How do I do this? Is there an in-built feature, or would i have to create
    • What's New in Zoho Invoice | July – September 2026

      Hello everyone! We're back with the latest updates and enhancements we've rolled out in Zoho Invoice from July to September 2026. Here's what's new this quarter: Zoho Invoice is Now Available in Nigeria Introducing the Super Admin Privilege E-Invoicing
    • Notes - Reaction Buttons

      Using the native notes option within CRM is fine, it works and the RTF features are great, however, would it be possible - if there isnt already something in place, where we can add a reactions button, similar to teams/whatsapp to show that its been read
    • ZohoBooks - "Account transactions" report doesn't have any "Desciptions"

      Hi, I'd like to push for this to be included in ZohoBooks: In a "account transactions" report all the numbers are right, but I'd really like to see the "Description" as part of this report, i.e. the line-item-description as I would see it in the bank statement. Essentially all you see is a list of numbers adding up to the total. It is very difficult to see if things are right without being able to see what exactly each transaction refers to. Going into each transaction one-by-one is not a workable
    • Next Page