The following markdowns can be used to format your messages:

Bold

Enclose the message within asterisks (*). For example: *Hello there*

Headings

Precede the message with a hash symbol (#) and a space. The maximum level of headings is six. The number of hash symbols is directly proportional to the heading level. For instance, H1 will have one hash, while H6 will have six hashes. For example: # Heading 1

Italics

Enclose the message within underscores (_). For example: _Hello there_

Strikethrough

Enclose the message within tildes (~). For example: ~Hello there~

Underline

Enclose the message within two underscores (_ _). For example: _ _Hello there_ _

Quote

Enclose the message within backticks (`). For example: `Hello there`

Blockquote

Precede the message with an exclamatory mark (!). For example: !Hello there

Hyperlink

Enclose the message within square brackets [ ] and the link within parentheses ( ). For example: [Hello there](URL)

Code Snippet

Enclose the code or message within three backticks (```). This creates a box around the text. For example: ```Hello there```

Horizontal Line

Separate two chat messages by typing three hyphens (---) in the text box and hitting the enter key. Alternatively, hitting the enter key twice also inserts a horizontal line between two chats.

Notes:

1.  While formatting text in the middle of a sentence, be sure to leave a space before and after the markdown for the formatting to take effect.
   
2. You can access your unsent message drafts in Trident's Cliq chat box across the Cliq web and the Cliq mobile app. 

Sending Audio Messages       

To send an audio message:

1. Click the Mic button from the text box.
   

2. Click the Record   button in the dialog box that opens.

3. Record your message and click the Stop button once you're finished.

4. Preview your audio recording using the Play button and the Pause button.
   

5. Click the Send  icon to send the audio message.
   

Sending Video Messages

1. Click the Mic  button on the right side of the textbox. 
2. Toggle on the Video  button in the dialog box that opens.
3. Record your message and send it. 

To cancel sending an audio or video message:

1. Click the Close  button in the top-right corner of the dialog box.
   

2. Click Discard File in the alert dialog box that appears.
   

You can send audio and video messages only if you have granted camera and microphone access to Trident. To grant Trident permission to access the microphone and the camera in System Settings:

1. Select Open Settings in the alert dialog box that appears.

2. Enable Microphone and Camera under Apps Permissions.
   

Sharing Attachments 

To share an attachment:

1. Open the chatbox.

2. Click the Attachment   icon in the text box.

3. Choose a file from your system or cloud and click Open.
   

4. Type a message to send it along with the attachment, or simply hit the enter key to send it. 
   

Note: You can send multiple attachments at a time and the maximum attachment size limit per message is 1 GB.

Annotating Images

To annotate images:

1. Open the chat box.

2. Paste the image you want to share.

3. Click the Annotate image icon in the top-left corner of the image.

4. Choose the desired annotation option from the left pane.

5. Click Save Changes.

6. Type a message to send it along with the image, or simply hit the enter key to send it.
   

Annotation Options 

The following annotation options are available:

Select
Text
Shapes
Highlighter
Lines and Arrows
Tags
Blur
Crop
Undo
Redo
Remove Selected Annotation
Clear All Annotations

Downloading  Media

To download any media (images, audio, videos, or files) from your chat messages:

1. Hover over the message and click the More Options  icon.

2. Select Save As from the menu list.

3. Rename the file if you prefer and choose the destination to save it in.
   

4. Click Save. 
   

Notes: 

1. You can preview file types like .png, .pdf, .txt, and more even without downloading them locally.   
2. You can view all the media shared in Cliq by opening the Files tab in the Cliq homepage.
3. To view the media shared in a specific chat, channel or a group chat, click View Media from the More Options.  
   

Adding Emojis and Reactions    

On the right side of the text box, you have a default thumbs-up button. Click it to send the reaction as a message.

1. Click the Emoji  icon.

2. In the pop-up that appears, select an emoji of your choice from the Recent, Zomojis, Emojis, System Emojis, or GIFs tab.
   

3. To find emojis, use the Search Bar.
   

To react to a message:

1. Hover over the message you want to react to.

2. Click the Add Emoji  icon.

3. Select an emoji of your choice from the pop-up that appears.
   

Note: When someone reacts to your message, you'll see a smiley emoji appear next to the chat in the chat list. You can click open the chat to view the reaction to your message.  

Removing Reactions 

To remove your reactions to chat messages:

1. Look for the emoji reaction bubble that is highlighted. This indicates your reaction.
   

2. Click on the reaction to remove it.  
   

Viewing Reactions 

To view who reacted to a message and how they reacted to it:

1. Hover over the message you want to react to.

2. Click the More Options  icon.
   

3. Select View Reactions from the menu list. 
   

Mentioning Users       

@mentions are used to notify members and draw their attention to messages intended just for them. To @mention a user:

1. Type @ followed by the user's name or email address.

2. Select the user from the list that appears by hitting enter.

Viewing All @mentions 

To filter chats with @mentions, click the @mention  icon in the top-left corner next to the Home icon. The pop-over will display all the chats where you were @mentioned. You can choose to hide @all and @available mentions by checking the Hide @all, @available mentions. Unread @mention notifications will appear in a numerical badge. To mark all @mention notifications as read, click Mark all as Read.