Your Help Center just got a lot more customizable!
Self-service is becoming one of the fastest and most useful ways of supporting your customers. In the age of the internet, customers tend to look up solutions on their own before contacting customer service. This is beneficial to both brands and customers, as support requests can be solved even before they are raised. If you're a brand looking to provide top-notch self-service, building an informative help center is a step in the right direction. Customizing it further to emulate your brand's
Desk Astuce #7 : Ajouter les clients au centre d'aide
Bonjour à tous, Bien que vos clients puissent soumettre leurs tickets par différents canaux, ils ne peuvent suivre leur statut que lorsqu'ils ont accès à votre centre d'aide. L'avantage de cette fonction est qu'elle permet aux clients d'être informé de
De nieuwe Zoho One is hier! Deel 2
Beste Community-leden In deel 1 heeft u kunnen lezen over de updates rondom onsamenhangende data-uitdagingen. Deel 2 gaan wij het hebben over welke oplossingen Zoho One biedt voor het verder dichten van de communicatiekloven tussen silo's. Org Dictionary:
What's new in Zoho Mail: October
Hello everyone! Zoho Mail received some interesting updates for the month of October and we have laid them out for you below. Give the features a spin and let us know your thoughts. If you've already tried them out share your experience. More freedom,
What's New in Zoho Subscriptions - October 2021
Hello everyone, We've revamped the Customer Portal experience for your customers. The portal now offers comprehensive subscription management, thereby putting more control in your customers' hands and saving you the time from making requested changes
Zoho Desk latest Android app will now take you to the attachment section with a tap
Hello All, In the latest version of the Zoho Desk Android app(v2.4.25) when a user taps the attachment icon in a thread, it’ll scroll down directly to the attachment section of the thread. You can update the app either from the Play Store directly
Community Digest: un resumen de octubre de 2021
Community Digest de octubre de 2021 ¡Hola, comunidad! ¿Qué tal este octubre? Nosotros no hemos parado y nos alegra que hayáis sido partícipes de lo que hemos ido desvelando: un meet-up virtual, una serie nueva en la comunidad, una gran actualización de
Deprecation of older versions of Mobilisten (SalesIQ Mobile SDK)
Greetings from Zoho SalesIQ! On account of the recent enhancements and updates to the Mobilisten SDK, we have planned to mark older versions of the Mobilisten for future deprecation to ensure stable and smooth operations. Which versions does this affect?
Octobre : Un résumé de ce qui s'est passé le mois dernier sur Community
Bonjour à tous, Nous espérons que vous avez passé un bon weekend de la Toussaint ! Pour ceux qui sont passés à côté, voici les différents sujets qui ont étés abordés ce mois dernier. La grande nouvelle est la sortie de Zoho One 21 : de nouvelles applications,
Zoho CRM Tips & Tricks #02 | Maak een uniek veld om duplicaten te voorkomen
Wanneer je veel records hebt, wordt het naarmate jouw bedrijf groeit een lastige taak om te controleren op duplicaten binnen je CRM. Zoho CRM kan je deze helpen op te sporen, voordat deze kunnen worden aangemaakt. Dit kan je met behulp van wat we "unieke
Zoho Desk Community Digest - September 2021
New Feature Multiple account handling is now available in ASAP web widget ticket form and detail page properties. Other Enhancements Webhook URL failure handling - If a webhook has more than 100 failure events within an hour, the webhook will then be
Community Digest: Samenvatting van Oktober 2021
Beste Community leden, De wintertijd is ingegaan, dat betekent dat het tijd is om terug te kijken op de maand Oktober. Deze Community Digest is een samenvatting van wat in er de afgelopen maand is gebeurd binnen de Zoho Dutch Community. Wij hebben deze
Community Digest - October 2021
Announcements Integrate multiple telephony providers within a single organization Rolling out Email Preferences: a global setup for role-based email sharing Introducing Certified Canvas Designers to help you implement Canvas for your business Gamescope
What's New—October 2021
Hello Backstage users, Here are the latest updates for October. Access profiles of all attendees in your portal You can now view a visual representation, related statistics, and more for all attendees in the Attendee Profiles tab inside your Backstage
Authtoken Deprecation for Zoho Subscriptions APIs
UPDATE (2 Jul 2021): We've extended the deadline to 30 August 2021 for converting Authtokens to OAuth. UPDATE (30 Mar 2021): We've prepared a set of FAQs to answer some common doubts that you may have when migrating from Authtokens to OAuth. UPDATE
Zoho Inventory Community Digest August 2021 - a monthly rundown
Hello all! Hope you're doing well! We're back again with a bunch of updates from the past month. We have everything from product updates and webinars to customer appreciation highlights, so let's get started! 1. Spotlight Are you confused about
Addition of Service status filter under advanced filter
Dear All, Greetings! Advanced filter is an effective search tool present in the module view page. To enable effective filtering of the required records, the search criteria are categorized based on the fields, activity and the behavior of the records
Follow us on social!
Hello everyone! Zoho Learn is now on LinkedIn, Twitter, and Facebook. Connect with us to get regular updates and other useful insights on knowledge management and training.
[Live Webinar] Optimize your website and maximize your conversions
Hello there, It is not surprise that marketing landscapes have been changing dramatically this year. So if you're looking for ways to keep your website on the top of your visitors' minds, then we might've caught you at the right time! If you're tired
Integrate Multiple Telephony Providers in a Single Organization
Dear All, Greetings! We have an exciting announcement with reference to telephony integration. Integrating telephony with our applications aids convenient communication with peers and customers. Once integrated, you can make, receive, and automate calls
Tips to build complex flows on the Codeless bot platform at ease!
Zoho SalesIQ's Codeless bot platform lets you build chatbots for your website without having to handle the complexity of writing code. This platform has a super-easy drag and drop user interface that makes bot building as easy as pie. On top of that,
Llega Zoho One 2021: una nueva experiencia de usuario unificada
Nuevo Zoho One 2021, el sistema operativo unificado para empresas ¡Hola, comunidad! Por fin podemos desvelar lo último en lo que hemos trabajado: un nuevo Zoho One, más unificado que nunca. Con el fin de seguir impulsando a los negocios y combatir sus
Tip & Tricks #01: Ontdek de instellingen van Bigin
Beste Community leden, In dit artikel maak je kennis met ons CRM voor kleine bedrijven: Zoho Bigin. We beginnen met de basisinstellingen. Bigin heeft veel functies die beheerders eenvoudig en intuïtief vanuit het menu kunnen instellen. Gebruikers en
Spotlight #11 - Client Users
Hello everyone! With our rapidly changing work trends, most organizations have started to depend more on external users to contribute to important business operations. The effective management of contract workers (consultants, technicians, or other workers)
Nouveauté Bigin : associez plusieurs contacts à une même affaire!
Bonjour à tous, Une transaction implique souvent plusieurs décideurs. Prenons l'exemple de l'entreprise Zylker qui utilise Bigin pour gérer ses pipelines de vente. Ils souhaitent acheter des meubles. Pour valider la vente, différents employés, de différents
What's New in Zoho Books - October 2021
Hello, As the last quarter of the year arrives, we are back with yet another set of updates to make your accounting simpler. Let's see what's new this October: Connected banking with HSBC (India) We're excited to announce the HSBC connected banking integration,
You can now attach files from cloud services!
Hello everyone! We are back with another exciting update. Gone are the days when we stored files only on our computer hard drive. In recent times, most of our documents are stored on Cloud services so that we can access them anytime, anywhere. The Files
Join us for a live session on the all new Codeless bots - the fastest way to build chatbots!
Hello everyone! We hope all is well with you. I'm sure a lot of you have a lot of questions with respect to chatbot building, the most popular ones being 'What if I'm a non-techie?', 'What if I don't love writing code but I still want a chatbot for my
[Webinar] Growing an Agile Project Portfolio with Advanced Analytics
Hi there, Agile project management has paved the way for businesses to adapt to changing requirements. As organizations scale, rising interdependencies and complexities in projects can slow down growth. With advanced analytics, businesses can improve
The forwarded and replied email indicator is now supported in the latest version of Zoho Mail iOS app.
Hello All, Emails that are forwarded and replied to, will have an indicator in the emails list view. This is supported in the latest version (v2.6.19) of the app. Please refer the screenshot below: You can update the app to the latest version
Zoho Desk Android app supports file encryption within the app
Hello Everyone, In the latest version of the Android Desk app (v2.4.24) the files that are cached in the Zoho Desk app's private space will be encrypted. This is supported from Android OS version 6.0 and above. You can update the app either from the
【10/27〜10/29】Zoho CRM 管理者向けトレーニングのご案内
Zoho CRM を導入して間もない方や、基本機能を振り返りたい管理者におすすめの Zoho CRM オンライントレーニングのご案内です。 ＞詳細・お申し込みはこちら：https://www.zoho.com/jp/crm/crmtraining/ 初期設定を一緒に行うハンズオンをはじめ、 レポート作成・項目のカスタマイズ・他Zoho サービスと連携してできることなど、一通りの機能をデモを交えてお見せします。 コミュニティユーザーさまの中でもご興味のある方がいらっしゃれば、ぜひ参加をご検討ください！
Zoho Sprints integrates with Zoho Analytics
Reports help you track progress, growth, analyze issues, and evaluate a business. When you can generate customized reports, you will get concise information on different aspects of your business with which you can ameliorate your decision-making process.
Passez au nouveau Zoho One : nouvelles applications, nouveaux services, nouvelle expérience !
Le nouveau Zoho One se dévoile avec son interface unifiée, ses nouvelles fonctionnalités et ses nouveaux services ! Très chers utilisateurs de Zoho One, C'est avec un immense plaisir que nous vous informons de la sortie mondiale du nouveau Zoho One. Renchéri
De nieuwe Zoho One is hier! Deel 1
Beste Community-leden, Zoho One, hét besturingssysteem voor bedrijven introduceert vandaag haar nieuwste update met maar liefst 5 nieuwe apps, 3 nieuwe services en 7 grote platform verbeteringen. Wij hebben gekeken naar hoe wij jullie verder kunnen helpen.
Zoho Campaigns community meetup for the ecommerce industry (October 27, 2021)
Hello! Chalking out ecommerce email marketing strategies for the holiday season and beyond? Join us in our exclusive, virtual community meetup for ecommerce users on October 27, 2021. The exciting news is this meetup follows a roundtable format, wherein
Grouping of multiple record pins on the 'Nearby me' maps
Hello everyone, In the latest version (v3.6.23) of the Zoho CRM Mobile app, we have revamped the 'Nearby me' maps feature. In this version, the pins will display a number depicting the total number of records present around that location. This number
Introducing IFTTT integration with Cliq
Automate your daily workflow to scale your productivity by integrating IFTTT with Zoho Cliq. By integrating IFTTT with Cliq, you will receive notifications from the connected applications whenever the condition you set is initiated. Here's why you need
Introducing Email Preferences: A global setup for role-based sharing preference
Hello everyone, We are glad to bring an important update in the way the Email Sharing is carried out in CRM. PS: We are rolling it in a phased manner and hope to release it for all our users within a months time. We all agree that emails are an integral
Free webinar: Introducing Qualified Electronic Signature (QES) in Zoho Sign
Thousands of businesses started using electronic signatures during the pandemic to keep their operations up and running. It let them sign, send, and manage documents remotely. Documents that are e-signed are considered legally valid across the globe for
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