Announcement: Task Enhancements
After taking the customer requests to heart, I am glad to share with you a bunch of enhancements for the tasks. Rich text field for description Set indefinite recurrences See indefinite recurrences in the Calendar, Resource Utilization Charts and Gantt Charts Project names and color codes depicting the task priorities are also shown in the Gantt chart Hide task owner names and dates while printing or exporting them to PDF You can learn more about these enhancements from Zoho Projects Quarterly Tweaks
Free tool: Forecast and predict revenue for your subscription business
We just launched a free tool that can help you predict future revenue for your subscription business! Check it out: https://www.zoho.com/subscriptions/revenue-forecast/ If you're a subscription business owner who needs to take a peek into the future of your business, you can use this tool to find out how your revenue will look like in the months and years to come. Just plug in your current metrics (monthly recurring revenue, revenue growth and churn rate) and the tool will tell you how fast and how
Enhanced Broadcasting - New and Intuitive UI
Zoho Show gives you the new and improved presentation broadcasting user interface. It is so simple and clear that it makes navigating a breeze. And not just that. It is also equipped with a Timer and the Blackout feature that helps you focus your audience's attention as required. And for the participants? Your audience can now go through the already broadcasted slides, and have the option to 'Get-In-Sync' with the broadcast session whenever ready. This comes with four new categories on the
New Features in Zoho Social - October 2015
Hello, Hope you're enjoying using Zoho Social. It has been an amazing journey so far and I would like to thank you for your support and feedback. Today, I'm happy to announce some of the features that we have been working on, for the last few months. Bit.ly integration In addition to our default link-shortener, Zoho Social now lets you use your bitly account to shorten links. Not just that, you can also see all the bitly analytics, within the Zoho Social dashboard. You need to have a bit.ly
Zoho Reports - New features rolled out on Oct. 30, 2015
Enhancements in Advanced Analytics for Zoho CRM Module Rename Handling From now on, if you rename a module name in Zoho CRM it will be automatically renamed in Zoho Reports too. Previously, to get the renaming into Zoho Reports you need to re-sync the setup. This step is not required anymore. Alert on fields removal Now Zoho Reports will alert you when removing fields from the integration setup of Zoho CRM. The alert will also display the dependent views/reports that will get deleted on removing
Latest updates on Calls, Custom Modules and Managing Approval Process!
We are pleased to announce the following updates in Zoho CRM. Read on to know what has changed for the better, with respect to scheduled calls, custom modules, and approval process management. Scheduling Calls Made More Effective Scheduled calls can now be rescheduled, marked as completed or cancelled. These options are available in the call’s details page, list views, related lists, reminders, calendar as well as the Home page’s Activity component. To know how to schedule a call, visit>> Schedule
We've Introduced Some New Notification Rules & Scheduled Reports
We sneaked in an update a little while earlier today where we've done a complete overhaul of our default email templates. In addition to this, we've also added a couple of notifications and default email templates for the following situations. Acknowledging users marked on CC after receipt of a new ticket. [Email] Notifying a ticket owner when a task (associated with that ticket) is completed. [Email & SMS] Notifying all agents in a department when a new ticket is created. [SMS] Notifying an agent
New Pivot Tables in Zoho Sheet
Pivot Tables lets you slice and dice the data in your spreadsheet and helps you gather meaningful insights from your data. Though Pivot Table was already available in Zoho Sheet, we have now completely revamped it, made it more powerful and have integrated it seamlessly into your spreadsheet experience. We provide you with an intuitive user interface where you can drag and drop fields into rows, columns, data and filter boxes to draw your Pivot Table. Here are the capabilities of our new Pivot
Zoho Mail For iPad
We are happy to announce the release of Zoho Mail for iPad. More details here: https://blogs.zoho.com/general/zoho-mail-is-now-optimized-for-ipad. Do try this out and share your thoughts. You can mail to support[at]zohomobile[dot]com, post responses in this thread, hit feedback or simply 'like' the application to let us know what you think. PS: Dont forget to check out the themes. Regards, Gopalakrishnan V Zoho Mobile Team
Enhancements in Zoho Survey Integration, Zoho CRM Plugin for Microsoft Outlook and more!
We are happy to present to you details of the latest improvements made in Zoho CRM. They include enhancements in Zoho Survey Integration with Zoho CRM, Zoho CRM Plugin for Microsoft Outlook, Webform Integration and Zoho PhoneBridge Integration. Read on to know what they are! Enhancements in Zoho Survey integration with Zoho CRM Are you posing survey questions to a customer over a phone call? In that case, you may now quickly want to attend the survey from Zoho CRM on behalf of the customer as you
V1.93: Windows 10 Ready, High DPI Compatibility and IE Plugin!
Zoho Assist is Windows 10 Ready Some of you and your customers might have already migrated to Windows 10. We would like announce that Zoho Assist is ready for Windows 10. Your remote support experience will be as smooth and quick as it was with the earlier versions of Windows. IE Plugin & Launch Application in Chrome: No more application download every time We have also deployed an IE plugin with this update. Henceforth, be it starting a session or joining a session through the web, you need not
Zoho Reports - New feature rolled out on Jul. 24, 2015
Chart specific Drill Down Path Now Zoho Reports allows you to set a drill down path for your chart axis from within Charts settings. This enables you to define drill down paths a lot quicker for a chart. You can find this option in Settings section, which allows you to define the complete path in the same dialog. This path is specific to the chart where you are defining it. When you open the Drill down settings, any drill paths paths already defined at the table level will be displayed by default.
Zoho Reports - New features rolled out on Sept. 9, 2015
Multiple Groups Support for Sharing & Collaboration Zoho Reports now allows you to create multiple groups to share & collaborate easily in a reporting database. You can group a set of users based on functional roles/needs to create a group. Within this group you could easily share data, reports and dashboards to enable easy collaboration. Till now there was a limitation to have only one group in a database, which has now been removed. Email Reports and Views as In-line Mail Zoho Reports now allows
Get 5000 Records For Free! Referral Program Is Now Tell-A-Friend
In response to a survey, 95% of respondents said they would readily recommend Zoho Creator to their friends. We've always known that to be true. These customers who refer, don't expect anything in return. They just do it because they want to share their find with friends. But we thought it would only be appropriate for us to return the favor. That is why we came up with the referral program. But free users felt left out of all the action. Keeping them in mind, we have redesigned it, so that everyone
Introducing - Zoho Recruit: Resume Inbox
Hello! We are pleased to announce the Resume Inbox feature for the Latest version of Zoho Recruit. Resume Inbox is a user-friendly parsing tool that enables you to automatically parse resume from any email account and add them directly as Candidates to your Zoho Recruit account. You can configure Resume Inbox and modify the settings to suit your requirements in the Resume Inbox settings page. You can configure Resume Inbox and modify the settings to suit your requirements in the Resume Inbox settings page:
Zoho Docs Sync Status Icons Now Available for Mac
We recently announced the sync status icons in Zoho Docs sync for windows . Today we have extended it to all our MAC users too. With the latest Zoho Docs Sync agent, you can have the icons integrated to your Finder and easily identify which all folders are synced, in progress and not synced in just a glance. If you don't have the latest version of Zoho Docs Sync for Desktop, you can download it now and have all your files synced and backed-up. Stay tuned
Zoho Reports - New features rolled out on Sept. 11, 2015
Enhanced Upload Tool - Upto 4 times faster The new version of Upload Tool supports executing multiple database queries in parallel, thus enabling quicker data uploads from your local databases. The new version of upload tool can handle data uploads up to 4 times faster than the previous versions. The previous versions of Upload Tool will execute the database queries configured in database_sql_queries.xml one at a time, pulling data from your local database and uploading the same into Zoho
Email opt out, Mass Emails and Auto-responder options enabled for Custom Modules!
Here is some great news! True to their name, custom modules can now be customized even further with respect to their emailing options. You will now have the following emailing options in custom modules. Email Opt Out Enable Email Opt Out if you wish to give your recipients in the custom module, the option to opt out of the emails you regularly send to them. Send Mass Emails So far the only way you could send mails to several people in custom modules at one shot was to select multiple records in
Unattended Access: Search and Sort Options, Desktop Plugin Support!
We are glad to announce that Search and sort options are available in Unattended Computers list, with the latest update. We bet this would be helpful to you in quickly finding a Computer for remote access. These options are available in our Chrome app , Chrome extension and Firefox extension too. Hope you are aware that you can access your Unattended Computers from any of the browser extensions mentioned above other than quickly starting a remote support session. All these
SlideShow App for Zoho Docs (iPhone and android)
We have successfully launched the slide show app for both iOS and Android devices in Zoho Docs (iOS 8 and Android apps) No more static, non-interactive slideshows. You can now make an impact by delivering presentations with the redesigned and more interactive user interface. Express and emphasize your content by using the pen/highlighter feature. Blackout your screen to refocus your audience's attention on you. Convey your ideas creatively using animations and transitions. Install the app now!
Recreate your old Pivot Tables and Pivot Charts in Zoho Sheet
Recently we launched a new version of Pivot Tables in Zoho Sheet which brings in new capabilities and makes it more powerful. Read the following post to learn more about the new Pivot Tables: https://help.zoho.com/portal/en/community/topic/new-pivot-tables-in-zoho-sheet Please note that if you have been using the old Pivot Tables and Pivot Charts, then you would need to recreate those with our new Pivot Tables feature. The old ones will stop working by end of Oct 15, 2015. Unfortunately, there is
Introducing Excess Payments to Offline Subscriptions
Excess Noun an amount of something that is more than necessary, permitted, or desirable. Not to be a stereotype, excess is not always that bad.Take Zoho Subscriptions for instance. Zoho Subscriptions now introduces the feature of accepting excess payments from the customer and utilize the same for creating, updating and renewing offline subscriptions . This provides an easy way to follow up with the customers and make the payment collection easier for offline customers. So now, you can Record
SalesIQ Introduces Dynamic Routing Rules
An exciting new addition in SalesIQ->Visitor Routing, to route your visitors to the right Users. The CRM Lead/Contact Owner and Last Chat Attender options are now available in Automation -> Visitor Routing -> Route to Selected Users. You can route the website visitors to: The User who is the assigned owner in CRM (if the visitor is available in your CRM as Lead or Contact) The User who assists the visitor in the previous chat Let me explain with the examples how this would help you to route your
The New and Updated Zoho ShowTime
We recently released Zoho ShowTime - an innovative audience engagement software that helps you be a better presenter. However, we think its time for more magic! Here's whats new: Better looking profile pages Your profile page will look a lot better. We've given more importance to talk name, description, location where it was presented and other statistics related to a talk. As you keep presenting and publishing your talk, your profile page will start looking even better. Publish your talks,
Zoho Reports - New feature rolled out on Aug. 13, 2015
Android App Support for Zoho Reports We are happy to announce the availability of the Zoho Reports App for Android Tablets. W ith this app you can access & interact with all your reports & dashboards in your Zoho Reports account on the go any time, any where. This mobile optimized app provides options to interact & explore your reports, favourite the most accessed reports, share them, and do much more. You can use this app on Android tablets with screen sizes 7" and above. The Zoho Reports
Attn. Zoho Support Administrators who have setup Customer Portal
The self-service portal within Zoho Support is meant to provide your customers with access to relevant knowledge when and where they need it most. Very soon, we will be rolling out the following important update to it. Today, as an administrator, you can pick a language for the self-service portal to be displayed to your end customers. Aside from this, your end customers can also select their preferred language under their 'My Preference' section in the self-service portal. We heard from quite a
Dynamic Text - Add a Personal Touch to Your Automated Messages
The text that can customize or change is termed as "Dynamic Text" in SalesIQ. As the word implies this text will be dynamic from one visitor to the other, when we store the canned message/welcome message/embed automated message/send automated chat invite wouldn’t it be great if we can display the same automated message but give a personalized experience to each visitor. Yes, today we are going to see about the use of Dynamic Text in SalesIQ automated messages. Click to view the List of Dynamic Text
Announcing Zoho Recruit’s Integration with ThinkTest
Hi All, We have some exciting news for you! Zoho Recruit has integrated with ThinkTest , a popular personality test provider, thus adding another dimension to the candidate selection process. ThinkTest helps develop personality prototypes that best suit the job profiles to be filled. When you recruit candidates, you can then compare their profiles to the prototypes you have created. So, using ThinkTest you can gather more information on candidates and match them
Introducing "Due in Days" in the Criteria for Date and Date-time Fields!
Zoho CRM now lets you set criteria for date and date-time fields based on the specific number of due days. As you may already know, the criteria for date and date-time fields in Zoho CRM is set by defining the age of the records. For example, "Potentials that were closed in the previous month" or "Tasks due in the next month" . However, you could define the age of the records only in terms of a day, week or month and not in terms of a specific number of days. Recently, we introduced "Age in Days"
Discontinuing website creation by uploading html files
Till date, there were two options of creating a website in Zoho Sites. Create a site from scratch, using the templates in the Zoho site builder. Create a site by uploading your html files. Effective 10/16/2013, Zoho Sites has discontinued the service of allowing users to create a site by uploading their own html files and going forward, users will only be able to create their website by using the templates in the Zoho Site builder. However, they can customize their website using the Visual Editor
Zoho Reports - New feature rolled out on Jul. 24, 2015
Report specific data formatting options Zoho Reports now allows you to set report specific formatting for data columns displayed in your reports. Till now you could set column formatting only in the Tables in which these columns are part of which was just inherited to every report that was created involving these columns. Hence it was not possible to change the formatting at the report level. The new reports specific formatting options addresses this limitation. You can set this using Setting section
Join us at Zoholics 2015: Productivity and Collaboration
Hello Zoholics! We at Zoho know that improving productivity and collaboration among your employees is vital to the success of your business. We believe in this idea so strongly that we built an entire set of applications devoted to this! Zoho applications such as Mail, Docs, Projects, Connect, etc. all seamlessly integrate with one another, allowing for greater productivity and collaboration among your teams. Not only do we think businesses like yours
Join us at Zoholics 2015: Productivity and Collaboration
Hello Zoholics! We at Zoho know that improving productivity and collaboration among your employees is vital to the success of your business. We believe in this idea so strongly that we built an entire set of applications devoted to this! Zoho applications such as Mail, Docs, Projects, Connect, etc. all seamlessly integrate with one another, allowing for greater productivity and collaboration among your teams. Not only do we think businesses like yours can benefit from our integrated applications,
Join us at Zoholics 2015: Productivity and Collaboration
Hello Zoholics! We at Zoho know that improving productivity and collaboration among your employees is vital to the success of your business. We believe in this idea so strongly that we built an entire set of applications devoted to this! Zoho applications such as Mail, Docs, Projects, Connect, etc. all seamlessly integrate with one another, allowing for greater productivity and collaboration among your teams. Not only do we think businesses like yours
Ease your time tracking in Zoho Invoice, with the all new Google Chrome extension
Hi, We are glad to inform you that we have introduced a Google Chrome extension for tracking the time spent on projects in the timesheet module of Zoho Invoice. This will make the process of tracking time much simpler and easy to use. There have been instances when people have forgotten to stop the timer in Zoho Invoice, as they might have been working on something else on another tab of their browser. With this chrome extension, one can easily identify that the timer is ON and can stop it whenever
Zoho Subscriptions Introducing Lost Opportunities Reports
We believe that every lead is an opportunity. And is it worth missing an opportunity? Now never miss any lead with Zoho Subscriptions. Hi folks, Zoho Subscriptions presents details of the customers who you lost when they attempted to subscribe through your hosted page, but couldn't due to payment failures or any other reason. Now don't lose them so easily, the merchant can thereafter easily follow up the customers and seize the opportunity. To get the details of the missed customers: Open
Web Forms are now simpler than simple
The Website Form continues to be a convenient way for customers to ask for help from a company. It's quintessential and is in high preference even amongst our own customers. Setting up a web form was pretty straightforward already on Zoho Support. But we've made it even simpler and even more intuitive today. Drag & Drop You can simply drag and drop any field you want from a list of both standard and custom fields. It's just as simple to re-order fields on the form as well. Look & Feel Choose various
Expanding Scalability and Enhancing Speed: Adding new servers at Dubai and South America!
We are constantly focusing on the speed and user experience of Zoho Meeting. Recently we made some changes in web User Interface to enhance the User Experience. Now, we have increased the capacity of few servers at various locations around the world, to boost up the scalability. You could see improvements in your web meetings. With the reduction in latency, screen sharing will be much faster now. If you are from Middle East countries, here we have a good news for you! Now, we have added a new
Ease your time tracking in Zoho Books, with the all new Google Chrome extension
Hi, We are glad to inform you that we have introduced a Google Chrome extension for tracking the time spent on projects in the timesheet module of Zoho Books. This will make the process of tracking time much simpler and easy to use. There have been instances when people have forgotten to stop the timer in Zoho Books, as they might have been working on something else on another tab of their browser. With this chrome extension, one can easily identify that the timer is ON and can stop it whenever required,
New Features in Zoho Social- July 2015
Hello, We are happy to announce the following new features for Zoho Social: 1. Option to schedule periodic email digest from Custom Reports: The scheduled reports can be sent to team members. It's helpful for teams keeping a track of daily stats, to see how their posts are performing over a period of time. You can change the frequency in the scheduled reports list and add the sender names in the "who should receive this report?" section. 2. Option to Email/Export individual Post's Insights:
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