Manage your Zoho account
Geo-fencing
What is Geo-fencing? Geo-fencing enables you to restrict or allow access to your account based on your geographical locations. It increases security by preventing access from outside the designated areas. How it works? When you set up geo-fencing, we ...
Adding recovery options for your account
There are some situations where you might get locked out of your account, such as below: You forgot your account password Someone else gained access to your account maliciously and changed the password. In these situations, you will be able to reset ...
Close your Zoho account/organization (for personal accounts and single-user organizations)
Important: If yours is an organization with multiple users present, refer to this help article for instructions. This article is applicable only to personal accounts and single-user organization accounts. Things to know before Closing account: When ...
Best practices for keeping your Zoho account secure
Make your password strong Our recommendation regarding password security is to go passwordless using our authenticator Zoho OneAuth. However, if you want to keep using passwords, please follow the practices below: Avoid using personal information ...
Announcement pages for Zoho account
Select the announcement you want help with: Account confirmation Confirm your location Review your account details Manage your domains Renew your domains Add your mobile number Confirm your email address/mobile number Terms of Service and Privacy ...
Data center for Zoho Account
In Zoho, we have data centers present in different locations around the world, which we use to store users' data and adhere to different privacy requirements. See the available data centers and the serviced regions Data protection and privacy laws in ...
Data center migration
What is DC migration? In Zoho, we use data centers (DC) to store the data associated with the users' accounts. All the data of a user's account, along with the data associated with the apps they use, will be stored in one of our data centers. For ...
IP Restrictions
What is meant by IP address? Internet Protocol address, abbreviated as IP address, is a unique series of numbers used to identify a device or a network. These addresses can be used to know where information is being sent and received over the ...
Sessions
Active Sessions In this section, you can find a list of your active sessions including multiple sign-ins from different devices and details such as device, web browser, and the location you signed in from. How to view an active session Sign in to ...
Settings
Preferences In the preferences section, you can perform the following: Change date format Change profile picture visibility Enable or disable email notifications Change date format You can select a specific date format to be used for Activity ...
Security
Change Password If you want to change your account password, you can change it by signing in to accounts.zoho.com. However, if you've forgotten your password and unable to sign in, then you will need to reset your password. Note: By default, Zoho ...
Profile
How to change my profile picture Sign in to your Zoho account. Click Personal Information under Profile. Hover the cursor over your profile picture and click . In the pop up window, select the image you wanted to keep as the profile picture, then ...
Privacy
Data Processing Addendum What is DPA? The Data Processing Addendum is an agreement you make with Zoho Corporation to process your personal data based on GDPR/CCPA regulations. This agreement is an addendum to our terms of service and privacy policies ...
Close your Zoho account/organization (for multi-user organizations)
Note: If yours is a personal account or a single-user organization account, refer to this help article for instructions. This article is only applicable to organization accounts with multiple users present. Closing your Zoho account will result in of ...

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