Integrations
Integrate with Paypal
1. How do I associate my Zoho Campaigns account with Paypal account? In your Paypal account, follow the steps to associate your Zoho Campaigns account. Login with your credentials. Click Profiles and choose Other Options. Click Selling Tools tab. ...
Integrations
1. What should I do if the integration is not working? API keys are not applicable in the new integration setup. If your integration is not working, please disconnect and re-integrate again. Your API key might not be working. Contact our support team ...
Integrate with event services
1. How do I change my Eventbrite account in Zoho Campaigns? To change your Eventbrite account: Click the Settings icon in the top-right corner. Select Apps under Integrations. Hover over Eventbrite and click View Details. Click the Change button ...
Integrate with survey services
1. How do I change my SurveyMonkey account in Zoho Campaigns? To change your SurveyMonkey account: Click the Settings icon in the top-right corner. Select Apps under Integrations. Hover over Survey Monkey and click View Details. Click the Change ...
Integrate with webinar services
1. How do I change my GoToWebinar account? To change your GoToWebinar account, follow these steps: Click Settings icon on the top-right corner of the screen. Click Apps under Integrations. Mouse over GoToWebinar and click View Details. Click the ...
Zoho Campaigns plugin for WordPress
1. What can I do if my plugin is not functioning? If you are using many plugins, some conflicts may arise between them and cause the WordPress plugin to stop working. If this occurs, we need to set up a debug log to identify which plugin is causing ...
Integrate with image hosting sites
1. How do I change my Flickr account? Follow these steps to change the Flickr account in Zoho Campaigns: Click the Settings icon in the top-right corner. Select Apps under Integrations. Hover over Flickr and click View Details. Click the Change ...
Office 365 integration
1. How do I deny access to an Office 365 account? Follow these steps to deny access to the Office 365 integration with Zoho Campaigns: Click the Settings icon in the top-right corner. Choose Apps under Integration. Hover over Office 365 and click ...
Google Workspace integration
1. How do I change my integrated Google account in Zoho Campaigns? Follow these steps to change your integrated Google account in Zoho Campaigns: Click the Settings icon in the top-right corner. Click Settings. Select Apps under Integrations. Hover ...
Integrate with Zoho apps
1. Why is my Zoho Recruit and Zoho Campaigns integration not migrated to the new OAuth setup? Your Zoho Recruit and Zoho Campaigns integration may not have migrated to the new OAuth setup due to one of the following reasons: Your ZSC key is invalid, ...
Integrate with Zoho CRM
New CRM integration model 1. Will editing the sync configuration affect the existing synced data? Editing the sync configuration mainly affects how future syncs are handled. The data that is already synced in Zoho Campaigns and Zoho CRM will remain ...
Why am I unable to access the Personally Identifiable Information (PII) from Shopify?
Shopify’s Basic plan does not share personally identifiable information (PII), such as customer email addresses to users in their basic plan. This means Zoho Campaigns cannot access or sync this data when your store is on the Basic plan. To continue ...
Why is my Zoho Recruit-Zoho Campaigns integration not migrated to the new OAuth setup?
This might happen due to one of the following reasons: Your ZSC key is invalid, so the migration couldn't take place. Re-integrate your account and check if you can access the syncs. You are not an admin in Zoho Campaigns. You need to change your ...
What can I do if my plugin is not functioning?
If you are using many plugins, some conflicts may arise between them and cause the WordPress plugin to stop working. If this occurs, we need to setup a debug log to identify which plugin is causing the conflict. To set up a debug log: Go to the file ...
What should I do if the integration is not working?
API keys are not applicable in the new integration setup. If your integration is not working, please disconnect and re-integrate again. Your API key might not be working. Contact our support team so they can regenerate your API key. Then update your ...
How can I make modifications to an associated sign-up form in the Zoho Campaigns plugin?
Select Forms under Zoho Campaigns Plugin. Click the Edit link beside the corresponding sign-up form. Choose the updated form and click Proceed. Click Save Changes.
How many forms can I have for a mailing list?
You can have two sign-up forms for a mailing list: one local form, which you create within the plugin, and one Zoho Campaigns form. A mailing list can have no more than two sign-up forms.
What can I do if my short code doesn't work?
Some editor plugins replace special characters as follows: '[' will be replaced with '[' ']' will be replaced with']' This might be one of the reasons your code isn't working. To avoid this, make sure to choose the Raw HTML option as your ...
I am not able to use a page campaign in Facebook even though my product page is integrated with Zoho Campaigns. What should I do?
After May 10, 2023, you will no longer be able to create new Facebook page campaigns or share existing campaigns on your Facebook pages Facebook has imposed a restriction that marketing activities can only be performed on a page with more than 2,000 ...
If I update the ZSC key in my Zoho Campaigns account. Will it impact the status of existing syncs?
ZSC keys are not applicable in the new integration setup. If your integration is not working, please disconnect and re-integrate again. Yes, the change will deactivate all existing syncs. You will need to reactivate all syncs manually. Once you ...
When do I change my Zoho Books ZSC key in Zoho Campaigns?
ZSC keys are not applicable in the new integration setup. If your integration is not working, please disconnect and re-integrate again. The only two times you would need to change your ZSC key in Zoho Campaigns are: * If you change the ZSC key in ...
When do I need to change the Zoho Reports authtoken in Zoho Campaigns?
ZSC keys are not applicable in the new integration setup. If your integration is not working, please disconnect and re-integrate again. ZSC key is a sensitive field. Changing your ZSC key invalidates all the existing syncs. The only two times you ...
How do I change my GoToWebinar account?
To change your GoToWebinar account, follow these steps: Click Settings icon on the top-right corner of the screen. Select Integrations. Mouse over GoToWebinar and click View Details. Click the Change button beside the account name. Click Change in ...
How do I deny access to my GoToWebinar account?
Click Settings icon on the top-right corner of the screen. Choose Apps under Integration. Mouse over GoToWebinar and click View Details. Click the Deny button beside the account name. Click Go Ahead.
What happens if I deny/change my GoToWebinar account integration?
If you deny/change GoToWebinar integration: You can't activate new syncs. Import of details of your webinar registrants and attendees in exisiting active syncs will be stopped. You can't view details about your past webinars and upcoming webinars.
How do I delete access to my Paypal account?
Click Settings icon on the top-right corner of the screen. Click Apps under Integrations. Mouse over Paypal and click View Details. Click the Delete button. Click Go Ahead.
How do I change my Office 365 account?
Click Settings icon on the top-right corner of the screen. Select Integrations. Mouse over Office 365 and click View Details. Click the Change button beside the account name. Click Change in the Change confirmation popup, log in to another account, ...
How do I deny access to Office 365 account?
Click Settings icon on the top-right corner of the screen. Select Integrations. Mouse over Office 365 and click View Details. Click the Deny button beside the account name. Click Go Ahead.
How do I change my Flickr account?
Click Settings icon on the top-right corner of the screen. Select Integrations. Mouse over Flickr and click View Details. Click the Change button beside the account name. Click Change in the Change confirmation popup, log in to a new account ,and ...
How do I deny access to my Flickr account?
Click Settings icon on the top-right corner of the screen. Select Integrations. Mouse over Flickr and click View Details. Click the Deny button beside the account name. Click Go Ahead.
How do I change my Google Photos account?
Click Settings icon on the top-right corner of the screen. Select Integrations. Mouse over Google Photos and click View Details. Click the Change button beside the account name. Click Change in the Change confirmation popup, log in to another ...
How do I deny access to my Google Photos account?
Click Settings icon on the top-right corner of the screen. Select Apps under Integrations. Mouse over Google Photos and click View Details. Click the Deny button beside the account name. Click Go Ahead.
How do I deny access to my Shopify account in Zoho Campaigns?
Click Settings icon on the top-right corner of the screen. Select Integrations. Mouse over Shopify and click View Details. Click the Deny button beside the account name. Click Go Ahead.
What happens if I deny access to my Shopify account?
If you deny/change Shopify integration: The contacts in your Shopify account will not be imported. Shopify campaigns in draft cannot be sent, but campaigns that are scheduled or in progress or in testing will be sent as usual. Recipients who have ...
How do I change my SurveyMonkey account in Zoho Campaigns?
Click Settings icon on the top-right corner of the screen. Select Integrations. Mouse over Survey Monkey and click View Details. Click the Change button beside the account name. Click Change in the Change confirmation popup and login to another ...
How do I deny access to SurveyMonkey?
Click Settings icon on the top-right corner of the screen. Select Integrations. Mouse over SurveyMonkey and click View Details. Click the Deny button beside the account name. Click Go Ahead.
What happens if I deny/change my SurveyMonkey account integration?
If you deny/change SurveyMonkey integration then, You cannot send the SurveyMonkey campaigns that are in draft, but campaigns that are scheduled or in progress or in testing will be sent as usual.
How do I change my Eventbrite account in Zoho Campaigns?
Click Settings icon on the top-right corner of the screen. Select Integrations. Mouse over Eventbrite and click View Details. Click the Change button beside the account name. Click Change in the Change confirmation popup and login to another account ...
How do I deny access to Eventbrite?
Click Settings icon on the top-right corner of the screen. Select Integrations. Mouse over Eventbrite and click View Details. Click the Deny button beside the account name. Click Go Ahead.
What happens if I deny my Eventbrite account integration?
Sync your Zoho Campaigns account with Eventbrite and import your contacts and event attendees from Eventbrite into Zoho Campaigns. Create and send event-based email campaigns. Promote your events and increase your ticket sales. However if you ...
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